---
description: Learn how NuPlay can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: NuPlay Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [NuPlay](/software/2224067/nuplay)

# NuPlay

Canonical: https://www.getapp.ie/software/2224067/nuplay

> NuPlay is a cloud-based enterprise conversational AI platform for building, deploying, and optimizing voice and chat agents across.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of NuPlay

\* Reduces operational expenses by automating the majority of customer inquiries through orchestration and workflow automation, minimizing the need for human escalation.
\* Improves service and sales performance via intelligent voice agents optimized for low latency, natural turn-taking, interruptions, and long multi-step conversations.
\* Eliminates AI model vendor lock-in through a model-agnostic orchestration layer that automatically selects the best model per task based on accuracy, latency, and cost.
\* Accelerates CRM and system connectivity with 400+ integrations to CRMs, ERPs, schedulers, and internal APIs, allowing agents to read and write data in real time during conversations.
\* Delivers brand-aligned agent experiences through configurable tone, vocabulary, and fallback behavior per deployment.
\* Supports accurate, grounded responses via a knowledge retrieval system that dynamically pulls from structured and unstructured data sources including docs, wikis, help centers, and CRMs.
\* Coordinates complex, multi-step workflows through multi-agent orchestration that manages task assignment, handoffs, and escalation across specialist agents via a dynamic logic layer.
\* Provides full audit trail and observability into model prompts, system actions, and agent decisions, supporting compliance, optimization, and product teams.
\* Drives continuous post-launch improvement through NuPulse analytics, which tracks deflection, drop-off, CSAT signals, and conversion rates mapped to agent decisions, with support for A/B testing, prompt tuning, and flow optimization.
\* Meets enterprise security and compliance requirements from day one with built-in role-based access controls, audit logs, version control, real-time PII redaction, and agent-level data retention policies.
\* Scales from pilot to high-volume production without architectural rewrites, supporting enterprise organizations across insurance, financial services, healthcare, fitness and wellness, and real estate.

## About the vendor

- **Company**: NuPlay AI

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Supported Languages**: English, Hindi, Marathi, Spanish, Tamil
- **Available Countries**: United States

## Features

- AI Survey Builder
- Adaptive Follow-Up
- Conversational AI Interviewer
- Multimedia Support
- Sentiment Analysis
- Voice

## Integrations (2 total)

- Exotel Conversational AI Platform
- i-net Clear Reports

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.getapp.ie/directory/1647/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.getapp.ie/directory/1647/conversational-ai-platform/software)
- [Customer Support Software](https://www.getapp.ie/directory/562/customer-support/software)
- [Virtual Assistant Platforms](https://www.getapp.ie/directory/3844/virtual-assistant/software)

## Links

- [View on GetApp](https://www.getapp.ie/software/2224067/nuplay)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/nuplay/> |
| en-AE | <https://www.getapp.ae/software/2224067/nuplay> |
| en-AU | <https://www.getapp.com.au/software/2224067/nuplay> |
| en-CA | <https://www.getapp.ca/software/2224067/nuplay> |
| en-GB | <https://www.getapp.co.uk/software/2224067/nuplay> |
| en-IE | <https://www.getapp.ie/software/2224067/nuplay> |
| en-NZ | <https://www.getapp.co.nz/software/2224067/nuplay> |
| en-SG | <https://www.getapp.sg/software/2224067/nuplay> |
| en-ZA | <https://www.getapp.za.com/software/2224067/nuplay> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"Review, Compare and Evaluate small business software. GetApp Ireland has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ie","url":"https://www.getapp.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.ie/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"NuPlay","description":"NuPlay is a cloud-based, production-ready conversational AI platform for building and deploying voice and chat agents that automate customer support, sales, and operational workflows at enterprise scale. Designed for organizations in insurance, financial services, healthcare, fitness and wellness, and real estate, the platform unifies multi-turn agent building, model-agnostic orchestration, CRM and system integrations, observability, and enterprise security into a single agent lifecycle solution. Agents operate across voice, SMS, email, and chat channels, handling both inbound and outbound use cases including lead qualification, outreach, customer support, and workflow automation.\n\nThe platform's multi-turn agent builder supports branching logic, multi-step flows, and agent-to-agent triggering for real-world conversational complexity. A model-agnostic orchestration layer selects the optimal AI model per task based on accuracy, latency, and cost, with no vendor lock-in. A proprietary Dialogue Manager simultaneously analyzes audio semantics and acoustics to detect conversational cues such as interruptions, pauses, turn-taking, and backchannels, optimizing agents for natural, low-latency interactions. Multi-agent orchestration coordinates specialist agents via a dynamic logic layer that manages task assignment, handoffs, and escalation across complex, multi-step workflows. Over 400 integrations connect agents to CRMs, ERPs, schedulers, and internal APIs, enabling real-time data reads and writes during live conversations.\n\nNuPlay's NuPulse analytics module tracks deflection rates, drop-off, CSAT signals, and conversion rates mapped to agent decisions and flows, supporting A/B testing, prompt tuning, and post-deployment flow optimization. A knowledge retrieval system grounds agent responses in current business information pulled from documents, wikis, help centers, and CRMs. Brand voice customization allows tone, vocabulary, and fallback behavior to be configured per deployment. Enterprise security controls include role-based access, audit logs, version control, real-time PII redaction, agent-level data retention policies, and compliance controls built in from day one, providing full observability into model prompts, system actions, and agent decisions for product, support, and compliance teams.","url":"https://www.getapp.ie/software/2224067/nuplay","@id":"https://www.getapp.ie/software/2224067/nuplay#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"}},{"@id":"https://www.getapp.ie/software/2224067/nuplay#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/1647/conversational-ai-platform/software","@type":"ListItem"},{"name":"NuPlay","position":3,"item":"/software/2224067/nuplay","@type":"ListItem"}]}]}
</script>