---
description: Learn how ChatSpark can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ChatSpark Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [ChatSpark](/software/2240729/chatspark)

# ChatSpark

Canonical: https://www.getapp.ie/software/2240729/chatspark

> Cloud-based AI customer experience platform resolving support queries automatically across six channels, with live agent escalation.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of ChatSpark

\* Resolves a large share of customer questions automatically across website, WhatsApp, Instagram, Facebook Messenger, Telegram, and email, reducing the volume of queries requiring live agent handling.&#10;\* Centralizes all channel conversations in a single inbox, allowing support teams to manage, assign, and track interactions without switching between platforms.&#10;\* Provides a no-code chatbot builder so non-technical teams can configure and update automated conversation flows independently.&#10;\* Surfaces AI-assisted reply suggestions during live agent sessions, reducing the time agents spend composing responses to common queries.&#10;\* Structured escalation paths route complex or sensitive conversations from AI to human agents, maintaining conversation context throughout the handoff.&#10;\* Contact management stores full interaction history per customer, supporting consistent service across repeat contacts and multiple channels.&#10;\* Built-in analytics dashboards report on conversation volume, resolution rates, agent performance, and customer satisfaction, giving managers actionable data for workforce and workflow decisions.&#10;\* Cloud-based deployment eliminates on-premise infrastructure requirements, allowing businesses to activate and scale the platform without hardware investment.

## About the vendor

- **Company**: ChatSpark
- **Location**: San Diego, US
- **Founded**: 2023

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Supported Languages**: Afrikaans, Albanian, Amharic, Arabic, Armenian, Assamese, Azerbaijani, Bangla, Bashkir, Basque, Belarusian, Bosnian, Bulgarian, Burmese, Catalan, Cebuano, Chinese, Chuvash, Croatian, Czech, Danish, Dutch, English, Esperanto, Estonian, Fijian, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Haitian Creole, Hebrew, Hindi, Hungarian, Icelandic, Iloko, Indonesian, Iran, Irish, Italian, Japanese, Javanese, Kannada, Kazakh, Khmer, Korean, Kyrgyz, Latin, Latvian, Lithuanian, Luxembourgish, Macedonian, Malagasy, Malay, Malayalam, Maltese, Marathi, Mongolian, Māori, Nepali, Newari, Norwegian, Odia, Pashto, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Samoan, Sanskrit, Scottish Gaelic, Serbian, Sindhi, Sinhala, Slovak, Slovenian, Somali, Spanish, Sundanese, Swahili, Swedish, Tagalog, Tajik, Tamil, Tatar, Telugu, Thai, Tibetan, Tongan, Traditional Chinese, Turkish, Turkmen, Ukrainian, Urdu, Uyghur, Uzbek, Vietnamese, Welsh, Xhosa, Yiddish, Yoruba, quz
- **Available Countries**: United States

## Features

- AI Survey Builder
- Adaptive Follow-Up
- Conversational AI Interviewer
- Multimedia Support
- Sentiment Analysis
- Voice

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.getapp.ie/directory/1647/conversational-ai-platform/software)

## Links

- [View on GetApp](https://www.getapp.ie/software/2240729/chatspark)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/chatspark/> |
| en-AE | <https://www.getapp.ae/software/2240729/chatspark> |
| en-AU | <https://www.getapp.com.au/software/2240729/chatspark> |
| en-CA | <https://www.getapp.ca/software/2240729/chatspark> |
| en-GB | <https://www.getapp.co.uk/software/2240729/chatspark> |
| en-IE | <https://www.getapp.ie/software/2240729/chatspark> |
| en-NZ | <https://www.getapp.co.nz/software/2240729/chatspark> |
| en-SG | <https://www.getapp.sg/software/2240729/chatspark> |
| en-ZA | <https://www.getapp.za.com/software/2240729/chatspark> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"Review, Compare and Evaluate small business software. GetApp Ireland has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ie","url":"https://www.getapp.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.ie/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"ChatSpark","description":"ChatSpark is a cloud-based, AI-native customer experience platform that unifies customer conversations, human agent workflows, and automation across six messaging channels: website chat, WhatsApp, Instagram, Facebook Messenger, Telegram, and email. Designed for small and mid-sized businesses, the platform deploys AI-powered chatbots to handle a high volume of inbound support queries without human intervention, escalating complex cases to live agents through a structured handoff system. A centralized inbox consolidates all channel conversations, giving support teams a single workspace to manage interactions, assign tickets, and track resolution status.\n\nThe platform includes a no-code chatbot builder, allowing teams to configure automated conversation flows without engineering resources. AI-assisted response suggestions surface during live agent sessions to accelerate reply times. Contact management tools store customer history and interaction records, supporting continuity across sessions and channels. Built-in analytics and reporting provide visibility into conversation volumes, resolution rates, agent performance, and customer satisfaction scores, equipping operations and support managers with data to optimize staffing and workflow configuration.\n\nChatSpark targets e-commerce, retail, SaaS, and service-oriented businesses seeking to scale customer support capacity without proportional headcount growth. The cloud deployment model requires no on-premise infrastructure, and the multi-channel architecture supports businesses operating across diverse customer communication touchpoints.","image":"https://images.g2crowd.com/display-layer-screenshots/1351704/909352ba4d0b60d8aff2cb25e578cf08bc75a6eaafddaf1e171a700055c5cb15.png","url":"https://www.getapp.ie/software/2240729/chatspark","@id":"https://www.getapp.ie/software/2240729/chatspark#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"}},{"@id":"https://www.getapp.ie/software/2240729/chatspark#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/1647/conversational-ai-platform/software","@type":"ListItem"},{"name":"ChatSpark","position":3,"item":"/software/2240729/chatspark","@type":"ListItem"}]}]}
</script>
