---
description: Learn how Imperson can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Imperson Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Imperson](/software/2261137/imperson)

# Imperson

Canonical: https://www.getapp.ie/software/2261137/imperson

> Cloud-based conversational AI platform for enterprises, automating customer journeys across web, social messaging, SMS/MMS, and voice.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Imperson

\* Automates customer support end-to-end through a fully automated support agent, reducing reliance on live agent resources.
\* Increases conversion rates through personalized, goal-seeking conversation flows that adapt in real time to user profiles, conversation history, support case history, and past purchases.
\* Reduces cart abandonment by handling FAQs and order status queries within the active sales flow, keeping customers on the purchase path.
\* Generates and qualifies leads via natural language conversation, delivering structured, qualified data directly to connected CRM systems.
\* Extends brand presence across all major messaging channels, including social media platforms, SMS/MMS, voice assistants, and business websites, from a single platform.
\* Integrates real-time inventory data into product catalog browsing, giving customers accurate availability information during the sales conversation.
\* Supports audience research through built-in survey and polling capabilities, enabling data collection within the conversational interface.
\* Provides self-service knowledge-base management via a user-friendly interface, allowing non-technical teams to update and maintain FAQ content independently.
\* Offers a free self-service toolbox tier for FAQ chatbot deployment on business websites, lowering the barrier to entry for initial adoption.
\* Continuously learns and adapts to handle new inquiry types, improving response coverage over time without requiring full manual reconfiguration.
\* Includes a dedicated customer success team throughout implementation and ongoing operation, providing structured support at every stage of deployment.

## About the vendor

- **Company**: Imperson
- **Location**: Culver City, US
- **Founded**: 2014

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 1,001–5,000, 1,001–5,000, 5,001–10,000, 5,001–10,000, 5,001–10,000, 10,000+, 10,000+, 10,000+
- **Available Countries**: United States

## Features

- AI Survey Builder
- Adaptive Follow-Up
- Conversational AI Interviewer
- Multimedia Support
- Sentiment Analysis
- Voice

## Support Options

- Email/Help Desk

## Category

- [Conversational AI Platforms](https://www.getapp.ie/directory/1647/conversational-ai-platform/software)

## Links

- [View on GetApp](https://www.getapp.ie/software/2261137/imperson)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/imperson/> |
| en-AE | <https://www.getapp.ae/software/2261137/imperson> |
| en-AU | <https://www.getapp.com.au/software/2261137/imperson> |
| en-CA | <https://www.getapp.ca/software/2261137/imperson> |
| en-GB | <https://www.getapp.co.uk/software/2261137/imperson> |
| en-IE | <https://www.getapp.ie/software/2261137/imperson> |
| en-NZ | <https://www.getapp.co.nz/software/2261137/imperson> |
| en-SG | <https://www.getapp.sg/software/2261137/imperson> |
| en-ZA | <https://www.getapp.za.com/software/2261137/imperson> |

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