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description: Learn how CEBS Voice Concierge can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CEBS Voice Concierge Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [CEBS Voice Concierge](/software/2291811/hotel-companion-ai-in-room-voice-concierge)

# CEBS Voice Concierge

Canonical: https://www.getapp.ie/software/2291811/hotel-companion-ai-in-room-voice-concierge

> AI-powered in-room voice concierge for hotels, connecting guest assistance, service requests, dining, smart-room controls, recommendations and hotel operations.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of CEBS Voice Concierge

Improve the guest experience with conversational assistance
Give hotel guests a single voice and text interface for questions, hotel information, service requests, dining, concierge assistance and other stay-related needs.

Connect guest requests directly with hotel operations
Move beyond a conventional hotel chatbot. Structured requests can flow into the Hotel Operations Console, where hotel teams can manage service queues, update status and coordinate fulfillment.

Offer voice and text from one guest experience
Guests can speak naturally when convenient or switch to text when they prefer, while both interaction modes use the same underlying hotel workflows.

Enable AI-powered in-room assistance
Help guests obtain answers, discover hotel services, receive recommendations and interact naturally without navigating complex application menus.

Support smart-room experiences
Connect conversational guest interactions with supported room functions such as temperature, lighting, scenes and privacy controls through compatible smart-room integrations.

Improve service visibility for hotel teams
Give operational teams a centralized view of guest requests, service status, escalations and activity instead of relying entirely on calls between guests and individual departments.

Provide real-time service status
Keep guests informed as requests progress, helping reduce repeated calls asking whether a request has been received or completed.

Support multilingual hospitality
Deliver multilingual guest interactions, including English and Arabic with right-to-left support, helping hotels serve a broader international guest base.

Work with the hotel's existing technology environment
Hotel Companion is designed to complement existing hotel systems and can be integrated with PMS, POS, BMS/GRMS and other operational platforms according to deployment requirements.

Scale from individual properties to hotel groups
Configure the platform according to property size, room count, hotel services, integrations, AI and voice requirements, and multi-property operating models.

Reduce guest experience fragmentation
Bring hotel information, conversational assistance, service requests, room interactions and operational status together through one consistent digital guest experience.

## About the vendor

- **Company**: CEBS WORLDWIDE
- **Location**: Houston, US
- **Founded**: 2003

## Commercial Context

- **Starting Price**: US$1,000.00
- **Pricing Details**: Hotel Companion is offered on a custom subscription basis for hotels, resorts and hospitality groups. Pricing is tailored to property size, number of rooms, number of properties, required guest experience capabilities, AI and voice usage, integrations, smart-room connectivity, deployment model and support requirements.

Deployments can include the AI In-Room Voice Concierge, digital guest experience, hotel service requests, in-room dining, smart-room controls, recommendations, multilingual guest assistance and the Hotel Operations Console. Integration with PMS, POS, BMS/GRMS and other hotel systems can be scoped according to the property's technology environment.

Multi-property and enterprise hospitality groups can request volume-based commercial models. Implementation, integration and optional customisation are scoped separately where required. Contact CEBS Worldwide for a tailored proposal.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, English, French, Hindi, Spanish
- **Available Countries**: Canada, France, Germany, India, Spain, United Arab Emirates, United Kingdom, United States

## Features

- AI Copilot
- AI Text Generation
- AI Text Summarization
- Alerts/Notifications
- CRM
- Cross-system Integration
- Customer Satisfaction (CSAT) Score
- Customer Segmentation
- Customisable Branding
- Customizable Fields
- Dashboard
- Engagement Tracking
- Feedback Management
- Generative AI
- Multi-Channel Data Collection
- Multi-Language
- Multilanguage Support
- Multiple Branding Support
- Natural Language Interaction
- Real-Time Analytics

## Support Options

- Email/Help Desk
- 24/7 (Live rep)
- Chat

## Category

- [Customer Experience Software](https://www.getapp.ie/directory/601/customer-experience/software)

## Links

- [View on GetApp](https://www.getapp.ie/software/2291811/hotel-companion-ai-in-room-voice-concierge)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/hotel-companion-ai-in-room-voice-concierge/> |
| en-AE | <https://www.getapp.ae/software/2291811/hotel-companion-ai-in-room-voice-concierge> |
| en-AU | <https://www.getapp.com.au/software/2291811/hotel-companion-ai-in-room-voice-concierge> |
| en-CA | <https://www.getapp.ca/software/2291811/hotel-companion-ai-in-room-voice-concierge> |
| en-GB | <https://www.getapp.co.uk/software/2291811/hotel-companion-ai-in-room-voice-concierge> |
| en-IE | <https://www.getapp.ie/software/2291811/hotel-companion-ai-in-room-voice-concierge> |
| en-NZ | <https://www.getapp.co.nz/software/2291811/hotel-companion-ai-in-room-voice-concierge> |
| en-SG | <https://www.getapp.sg/software/2291811/hotel-companion-ai-in-room-voice-concierge> |
| en-ZA | <https://www.getapp.za.com/software/2291811/hotel-companion-ai-in-room-voice-concierge> |

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