---
description: Learn how Social Automation can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Social Automation Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Conversational Marketing Platforms](/directory/1659/conversational-marketing-platform/software) > [Social Automation](/software/2367954/social-automation)

# Social Automation

Canonical: https://www.getapp.ie/software/2367954/social-automation

> Cloud-based comment auto-reply and comment-to-DM automation for Instagram, Facebook Pages, and Threads, with keyword triggers and lead.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Social Automation

\* Automates public comment replies and DMs across Instagram, Facebook Pages, and Threads from a single dashboard, eliminating the need for manual comment monitoring.
\* Keyword-triggered activity rules give teams precise control over which comments activate a public reply, a DM, or both, supporting targeted social commerce and lead-generation campaigns.
\* Draft-first workflow ensures every automation, including those created by AI agents, is reviewed before going live, preventing unintended messages from reaching audiences.
\* Activity management controls (create, update, activate, pause, return to draft) let teams iterate on campaigns without disrupting live automations.
\* Per-comment trigger log records exactly which comment matched which activity and provides specific error reasons for missed replies, reducing time spent diagnosing failures.
\* Daily stats on public replies sent, DMs sent, and failures give marketing teams a clear, at-a-glance view of automation performance.
\* REST API included on every plan allows developers to integrate comment and DM automation into existing workflows and external tooling.
\* Official MCP server (Streamable HTTP) enables AI coding agents such as Claude Code, Cursor, Codex, and VS Code with GitHub Copilot to create and manage automations in plain language, with activation requiring explicit user confirmation.
\* Role-scoped API keys restrict team member access to their assigned accounts, supporting multi-account management with appropriate permission boundaries.
\* Read-only API key option allows safe connection to external reporting or monitoring tools without exposing write access.
\* API and MCP server are included at no extra cost on every plan, including the 7-day free trial, making advanced integrations accessible from day one.

## About the vendor

- **Company**: Crescendo Lab

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Hong Kong SAR China, Japan, Singapore, Taiwan, Thailand

## Features

- One-to-One Messaging
- Real-time Conversations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Conversational Marketing Platforms](https://www.getapp.ie/directory/1659/conversational-marketing-platform/software)

## Related Categories

- [Conversational Marketing Platforms](https://www.getapp.ie/directory/1659/conversational-marketing-platform/software)
- [Lead Management Software](https://www.getapp.ie/directory/339/lead-management/software)

## Alternatives

1. [HumanBot](https://www.getapp.ie/software/2069555/humanbot) — 4.8/5 (829 reviews)
2. [Clepher](https://www.getapp.ie/software/2062929/clever-messenger) — 4.8/5 (88 reviews)
3. [TextP2P](https://www.getapp.ie/software/118243/text-p2p) — 5.0/5 (130 reviews)
4. [Superchat](https://www.getapp.ie/software/2058817/superchat) — 4.8/5 (316 reviews)
5. [Freshchat](https://www.getapp.ie/software/106095/freshchat) — 4.2/5 (178 reviews)

## Links

- [View on GetApp](https://www.getapp.ie/software/2367954/social-automation)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/social-automation/> |
| en-AE | <https://www.getapp.ae/software/2367954/social-automation> |
| en-AU | <https://www.getapp.com.au/software/2367954/social-automation> |
| en-CA | <https://www.getapp.ca/software/2367954/social-automation> |
| en-GB | <https://www.getapp.co.uk/software/2367954/social-automation> |
| en-IE | <https://www.getapp.ie/software/2367954/social-automation> |
| en-NZ | <https://www.getapp.co.nz/software/2367954/social-automation> |
| en-SG | <https://www.getapp.sg/software/2367954/social-automation> |
| en-ZA | <https://www.getapp.za.com/software/2367954/social-automation> |

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