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description: Learn how KI-Chatbot und Wissensmanagement can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: KI-Chatbot und Wissensmanagement Price, Reviews & Ratings | GetApp Ireland 2026
---
Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [KI-Chatbot und Wissensmanagement](/software/2379330/ki-chatbot-und-wissensmanagement)
# KI-Chatbot und Wissensmanagement
Canonical: https://www.getapp.ie/software/2379330/ki-chatbot-und-wissensmanagement
> Custom-configured chatbot and knowledge management system for SMEs and enterprises, delivering curated or RAG-based AI responses.
>
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.
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## Overview
### Key benefits of KI-Chatbot und Wissensmanagement
\* Reduces volume of recurring telephone and email inquiries by surfacing approved answers through a conversational interface, freeing staff from repetitive response tasks.
\* Curated retrieval mode returns stored answer text unchanged with its recorded source location, supporting traceability and content accountability for information where controlled phrasing matters.
\* RAG mode retrieves relevant document passages and composes answers with source citations, handling questions that draw on information spread across multiple document sections.
\* Role-based access groups, defined before document sources are connected, prevent restricted content from being exposed through the assistant at the retrieval step.
\* Gap detection surfaces unanswered questions as missing knowledge base entries for review and approval, supporting continuous improvement of knowledge coverage.
\* Configurable response path for unanswered questions allows organizations to route users to a clarifying question, an insufficient-information notice, or a responsible team handover.
\* Pilot-first deployment approach, tested against a defined question set before expanding scope or user group, limits rollout risk and supports structured evaluation.
\* Information management interface allows authorized users to search, filter, add, edit, and categorize knowledge entries, keeping content ownership with subject-matter experts.
\* Conversation history, suggested quick-start questions, and home dashboard announcements support user orientation and ongoing engagement with the assistant.
\* Website embedding support extends the assistant to external-facing use cases, covering both employee and customer audiences from a single configured system.
## About the vendor
- **Company**: T-NEX
## Commercial Context
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, German
- **Available Countries**: Germany, Malaysia, United States
## Features
- AI Survey Builder
- Adaptive Follow-Up
- Conversational AI Interviewer
- Multimedia Support
- Sentiment Analysis
- Voice
## Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
## Category
- [Conversational AI Platforms](https://www.getapp.ie/directory/1647/conversational-ai-platform/software)
## Links
- [View on GetApp](https://www.getapp.ie/software/2379330/ki-chatbot-und-wissensmanagement)
## This page is available in the following languages
| Locale | URL |
| en | |
| en-AE | |
| en-AU | |
| en-CA | |
| en-GB | |
| en-IE | |
| en-NZ | |
| en-SG | |
| en-ZA | |
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## Structured Data