---
description: Learn how AUREM can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: AUREM Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [AUREM](/software/2381495/aurem)

# AUREM

Canonical: https://www.getapp.ie/software/2381495/aurem

> Cloud-based repair and service platform with AI-assisted ticketing, scheduling, invoicing, and customer management.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of AUREM

\* Consolidates all inbound service channels (phone, email, portal, QR code, SMS) into a single unified inbox, eliminating fragmented tools such as separate ticketing systems, spreadsheets, and phone notes.
\* AI-assisted inbox automatically captures and processes incoming tickets from email, SMS, and phone calls, and surfaces assignment and prioritization suggestions directly in the order inbox, reducing manual triage effort.
\* Custom status flows with full, automatically recorded history provide complete traceability of all status changes, documentation, and actions across every order.
\* Drag-and-drop scheduling board gives dispatchers a real-time workload view and enables fast technician assignment.
\* Technician mobile app delivers checklists, spare parts information, and on-site service report with digital signature directly on the technician's device, with offline availability for field environments without connectivity.
\* Digital asset file per serial number centralizes machine master data, components, documents, and full service history, accessible via QR code scan, giving technicians and office staff a single source of truth per asset.
\* Automated maintenance planning by time interval, operating hours, or cycles generates work orders automatically when maintenance is overdue, reducing the risk of missed service intervals.
\* Spare parts and inventory management per serial number keeps parts data linked directly to the relevant asset, supporting accurate stock tracking and order fulfillment.
\* Customer portal allows end customers to report faults and track order status independently, reducing inbound status inquiry volume.
\* Configurable dashboards and analytics covering throughput times, technician utilization, and open tickets give operations and management teams data to monitor service performance.
\* Integrations with DATEV, Salesforce, and external portals keep data consistent across existing systems and eliminate manual data transfer between platforms.
\* Digital Product Pass (DPP) and machine-specific operating documentation per serial number support regulatory and documentation requirements at the asset level.
\* EU hosting with ISO 27001:2022 and ISO 27701:2019 certification and GDPR-compliant data processing addresses data security and privacy compliance requirements for organizations operating in regulated environments.

## About the vendor

- **Company**: kessoft eGbR

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, German
- **Available Countries**: Germany, United States

## Features

- Dispatch Management
- Scheduling
- Work Order Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Field Service Management Software](https://www.getapp.ie/directory/255/field-service-management/software)

## Links

- [View on GetApp](https://www.getapp.ie/software/2381495/aurem)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/aurem/> |
| en-AE | <https://www.getapp.ae/software/2381495/aurem> |
| en-AU | <https://www.getapp.com.au/software/2381495/aurem> |
| en-CA | <https://www.getapp.ca/software/2381495/aurem> |
| en-GB | <https://www.getapp.co.uk/software/2381495/aurem> |
| en-IE | <https://www.getapp.ie/software/2381495/aurem> |
| en-NZ | <https://www.getapp.co.nz/software/2381495/aurem> |
| en-SG | <https://www.getapp.sg/software/2381495/aurem> |
| en-ZA | <https://www.getapp.za.com/software/2381495/aurem> |

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