SAP Concur

About SAP Concur
SAP Concur is the world’s leading provider of integrated travel, expense, and invoice management solutions, driven by a relentless pursuit to simplify and automate these everyday processes. With SAP Concur, a top-rated app guides employees through every trip, charges are effortlessly populated into expense reports, and invoice approvals are automated. By integrating near real-time data and using AI to audit 100% of transactions, businesses can see exactly what they’re spending without worrying about blind spots in the budget. SAP Concur solutions eliminate yesterday’s tedious tasks, make today’s work easier, and help businesses run at their best every day.
Key benefits of SAP Concur
Images




Not sure about SAP Concur?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Oracle Database

QuickBooks Enterprise

Emburse Expense Enterprise (formerly Chrome River Expense)

Google Drive

Reviews
Already have SAP Concur?
Software buyers need your help! Product reviews help the rest of us make great decisions.

- Industry: Management Consulting
- Company size: 5,001–10,000 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Taking the hassle out of expense claims!
Reviewed on 10/9/2024
Slick and easy overall to you use for expenses
Slick and easy overall to you use for expenses
Pros
Swift and easy to use when doing your expenses with taking pictures of receipts making it the best in my experience!
Cons
Never had any issues with using this so none to mention
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Great product
Reviewed on 28/11/2024
Excellent product which does exactly what it stated
Excellent product which does exactly what it stated
Pros
The ease of use, user friendly and simplicity
Cons
Nothing it was a straight forward system to hae

- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Good luck trying to get support
Reviewed on 9/11/2023
Generally positive experience during the sales process, in implementation, and while an active...
Generally positive experience during the sales process, in implementation, and while an active customer/user. Absolutely awful experience post-disconnect, which would keep me from ever considering SAP Concur as a partner again in the future. Unfortunately can't recommend SAP Concur for expense reporting.
Pros
SAP Concur has long been the industry standard for expense reporting and travel management, and so it was the natural choice when we were looking for a new expense platform several years ago. The sales process was straightforward (no negotiation or haggling needed as their price is their price), and implementation was planned and handled well by the assigned Concur team and our internal resources. Adequate training was provided for both administrators and end-users, so rollout and adoption of the new platform was pretty seamless. User experience was generally positive even if the platform was somewhat dated and not as user-friendly as competing options.
Cons
Unfortunately SAP Concur's customer support, particularly during the disconnect process, was abysmal. When we requested the disconnect, we were offered no guidance or information from our customer success team re: how/when to download archived data, even after multiple requests by phone and in writing. Concur ended up disconnecting our site prior to making the download available, making it impossible for us to get to this critical data. We had to jump through countless hoops to get our site reactivated, download all the data, and then request another disconnect. In total, this debacle lasted almost five months. Could all have been avoided if the customer success team had communicated, responded to inquiries, and simply followed what I have to believe are well-documented Concur procedures for assisting clients through the disconnect process.
Alternatives Considered
Emburse Expense Professional (formerly Certify Expense)Reasons for Switching to SAP Concur
Better integration with our corporate credit card programs- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SAP Concur in Hospitality Industry
Reviewed on 15/10/2024
Automating general ledger, billing and invoicing through SAP Concur saves me a lot of time.
Automating general ledger, billing and invoicing through SAP Concur saves me a lot of time.
Pros
SAP Concur is the main repository for creating, customizing and sending invoices to our customers.
I like that it has a mobile application which is easy to use.
Cons
For sure, I use SAP Concur on a daily basis and I do not encounter issues which affect my duties.
- Industry: Retail
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SAP Concur
Reviewed on 20/1/2025
support company daily operations and recording
support company daily operations and recording
Pros
easy to track emplyees reports and calculate applicable taxes
Cons
not easy to navigate in the expense report filed and reconcile
SAP Concur FAQs
Below are some frequently asked questions for SAP Concur.Q. What type of pricing plans does SAP Concur offer?
SAP Concur offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of SAP Concur?
SAP Concur has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does SAP Concur support?
SAP Concur supports the following languages:
Chinese, Czech, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Spanish, Swedish, Traditional Chinese
Q. Does SAP Concur support mobile devices?
SAP Concur supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does SAP Concur integrate with?
SAP Concur integrates with the following applications:
ADP Workforce Now, Avalara, Intuit Data Protect, Microsoft Excel, NetSuite, QuickBooks Online Advanced, Sage Intacct, Salesforce Platform, Workday Financial Management, Workday HCM
Q. What level of support does SAP Concur offer?
SAP Concur offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for SAP Concur.