About SAP Concur

SAP Concur is the world’s leading provider of integrated travel, expense, and invoice management solutions, driven by a relentless pursuit to simplify and automate these everyday processes. With SAP Concur, a top-rated app guides employees through every trip, charges are effortlessly populated into expense reports, and invoice approvals are automated. By integrating near real-time data and using AI to audit 100% of transactions, businesses can see exactly what they’re spending without worrying about blind spots in the budget. SAP Concur solutions eliminate yesterday’s tedious tasks, make today’s work easier, and help businesses run at their best every day.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of SAP Concur

  • Global Solution: Concur supports multiple currencies and languages. It automatically calculates currency exchange rate, car-mileage allowances and VAT/GST/HST/FBT.

  • Data Capture: Concur combines TMC, expense, invoice and credit card data into one system. Matching data from receipt images and travel companies with credit card data for accurate expense reporting.

  • Gamification: Concur TripLink uses a gamification approach to rewarding and recognizing employees efforts to keep travel expenses down,.

  • Concur Messaging: This feature provides a platform for employees and management to communicate through data feeds, itinerary sharing, location mapping, get alerts, detect rick and more.

  • Travel Planning: Concur sends real-time flight alerts for delays, cancellations and gate changes. If your flight is delayed or cancelled lets you view alternate flight options and informs of eligibility for a flight refund

  • Concur TripIt: This is a free solution that makes travel planning more streamlined with tools to book flights, hotels, restaurants, events, and activities. This tool creates a single itinerary for all your business trip activity.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    Chinese, Czech, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Spanish, Swedish, zh-hant

    Pricing starting from:

    N/A

    • Free Version
    • Free Trial
    • Subscription

    Images

    SAP Concur Software - Concur desktop - Integrated travel and expense application
    SAP Concur Software - Get the reports you need - Use Analytics from SAP Concur
    SAP Concur Software - SAP Concur Mobile App
    SAP Concur Software - Mobile receipt capture - Snap a picture of your receipt from your smartphone
    SAP Concur Software - Tablet - Manage expenses from anywhere
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    SAP Concur video
    SAP Concur video
    SAP Concur video
    SAP Concur video
    SAP Concur Software - Concur desktop - Integrated travel and expense application SAP Concur Software - Get the reports you need - Use Analytics from SAP Concur SAP Concur Software - SAP Concur Mobile App SAP Concur Software - Mobile receipt capture - Snap a picture of your receipt from your smartphone SAP Concur Software - Tablet - Manage expenses from anywhere

    Features

    Total features of SAP Concur: 70

    • 1099 Preparation
    • ACH Payment Processing
    • API
    • Account Reconciliation
    • Accounting Integration
    • Activity Dashboard
    • Activity Tracking
    • Aging Tracking
    • Alerts/Notifications
    • Approval Process Control
    • Approval Workflow
    • Audit Management
    • Audit Trail
    • Billing & Invoicing
    • Booking Management
    • Cash Flow Management
    • Cash Management
    • Categorisation/Grouping
    • Check Writing
    • Compliance Management
    • Core Accounting
    • Corporate Card
    • Credit Card Management
    • Customisable Reports
    • Customizable Fields
    • Dashboard
    • Dashboard Creation
    • Data Extraction
    • Data Import/Export
    • Duplicate Payment Alert
    • ERP
    • Electronic Funds Transfer
    • Electronic Payments
    • Expense Claims
    • Expense Tracking
    • Fraud Detection
    • Invoice Management
    • Invoice Processing
    • Mileage Tracking
    • Mobile Access
    • Mobile App
    • Mobile Receipt Upload
    • Multi-Currency
    • Multi-Language
    • Multi-Location
    • Online Booking
    • PO Reconciliation
    • Policy Management
    • Purchase Order Management
    • QuickBooks Integration
    • Real Time Analytics
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Alerts
    • Receipt Management
    • Recurring Payments
    • Reimbursement Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Restriction Management
    • Single Sign On
    • Spend Analysis
    • Spend Control
    • Third Party Integrations
    • Time & Expense Tracking
    • Time Tracking
    • Travel Management
    • Vendor Management
    • Workflow Management

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    Reviews

    Overall rating

    4.2 /5
    (1,401)
    Value for Money
    4.0/5
    Features
    4.1/5
    Ease of Use
    4.0/5
    Customer Support
    3.9/5

    Already have SAP Concur?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 1,401
    Daniel L. Daniel L.
    Overall rating
    • Industry: Medical Devices
    • Company size: 1,001-5,000 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    SAP Concur

    Reviewed on 3/12/2019

    overall, I really think this product is great and a huge improvement from our previous tool.

    overall, I really think this product is great and a huge improvement from our previous tool.

    Pros

    it is easy to upload receipts and match to my expenses, either via image or pdf document.
    the mobile app is a life saver for someone that has trouble with keeping receipts.

    Cons

    My only complaint is that you can't apply the same image to multiple expenses. This is especially frustrating when you have to split an expenses.

    Lashundra C. Lashundra C.
    Overall rating
    • Industry: Financial Services
    • Company size: 1,001-5,000 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Concur for travel expense

    Reviewed on 26/11/2019

    Being able to load receipts and not having to keep up with them. Recently we have added tripit to...

    Being able to load receipts and not having to keep up with them. Recently we have added tripit to it. To make our travel booking easier. It had truly been a great asset to our company.

    Pros

    We use to have to do our expense Report by hand but now with concur the process is done in no time.

    Cons

    The mileage tracker in my opinion still needs a little work.

    Mojadi G. Mojadi G.
    Overall rating
    • Industry: Financial Services
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great Tool For Invoicing

    Reviewed on 13/11/2021

    Pros

    It is easy to track and follow up on expenses. The system allows the accounting department to consolidate and monitor traveling expenses and makes it even easier to reimburse employees.

    Cons

    It's not easy to book travel on Concur Travel and Expense. You can only see flight options that are on the app and none of the other alternative flights. This limits choice, compared to other travel booking sites.

    Verified Reviewer
    Overall rating
    • Industry: Wholesale
    • Company size: 51-200 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    High Tech, Dissappointing progress recently

    Reviewed on 29/12/2018

    Started out strong, but the company’s work quality and responsiveness have dropped the last few...

    Started out strong, but the company’s work quality and responsiveness have dropped the last few years. The new changes are getting to a point of being comically bad.

    Pros

    We selected this for the integration to company card, the ease of tracking, creating, and approving expenses. It has done all of those very well. It helped us out greatly as a small company trying to manage company cards for over half the company. The pricing model is small business friendly and helps it retain value for almost any business that has started with it.

    Cons

    Since SAP has purchased them the user experience has gone down hill and is starting to plummet. The latest update is due to be forced on users first quarter this year. It is terrible, not a single redeeming feature and a huge step backwards for user experience. It is very error prone, makes viewing and accessing information almost impossible, and is single handled the worst change I have been seen implemented on an interface. The backend is a hybrid now of multiple peoples designs and many areas of the software seem “partially updated”. Four years ago you could teach to a new users, even admins, in under an hour or so, today everything takes a lot longer and every area has errors in the interface. The list of 3rd party ERPs it integrates to has not significantly changed in 4 years. There is still no automatic way for it to handle company card reconciliation with a statement and the best support is the sales team. That means to get a problem fixed you have to have someone pitch you on spending more, then if you can get them to understand that the product doesn’t work, you might get a call back within a month from support. If you try submitting your own issue, just don’t expect help. I’d honestly be fine with that, if it wasn’t there bill in china shop meant sloth in making UI changes. There is so much half done work, it really disappoints me on whether or not the service will remain usable in the future.

    Verified Reviewer
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 10,000+ Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Easy to use and a great phone app

    Reviewed on 7/9/2021

    Total peace of mind when it comes to reimbursement of charges on my company travel card and...

    Total peace of mind when it comes to reimbursement of charges on my company travel card and purchasing card.

    Pros

    I would say my company made a good choice with SAP Concur for expense reporting.
    1) Since it is so well integrated with the company policy, I am only given options for airlines, rental cars and hotel that the company approves. All I need to do to book is simply click.
    2) All receipts can be easily be tracked. The phone app is so convenient that I just take a picture of the receipt, for say a meal, and it stores it for me to attach to a line item on my expense report later.
    3) It is also integrated with the bank that issues the corporate card or the company travel card that expenses on my bank statement are automatically identified and transferred to my Concur account for me to view and append to my expense report.
    4) The report filling itself is very simple and easy to understand and doesn't take too much time.

    Cons

    The only thing I can say that could improve is some menu options may not be exhaustive or may have multiple correct options. For example, one discrepancy I had in the past was, it was not clear to me under which category my expense fell under. However, this was such a minor issue that all I had to do was just switch it to the right category after advice from the accounting department. The expenditure in this case was related to conference related registration fee.

    Showing 5 reviews of 1,401 Read all reviews

    SAP Concur FAQs

    Below are some frequently asked questions for SAP Concur.

    SAP Concur offers the following pricing plans:

    Small business: $9 per report - average price Get quotes online for the Automate, Insights and Optimize editions.

    SAP Concur has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    SAP Concur supports the following languages:

    Chinese, Czech, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Spanish, Swedish, zh-hant

    SAP Concur supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    SAP Concur integrates with the following applications:

    ADP Workforce Now, Avalara, Intuit Data Protect, Microsoft Dynamics GP, Microsoft Excel, NetSuite, QuickBooks Online Advanced, Sage Intacct, Salesforce Platform, Workday Financial Management, Workday HCM

    SAP Concur offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, Chat

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