SAP Concur

Since then, we've moved away from Concur's Expense and Travel modules. Whereas we won't go into specifics, our current Travel app appears to be a lateral shift, with some upgrades and some downgrades, while our current Expense app is an entirely new experience and I wouldn't consider going back.

Many times, even the real people behind the scenes couldn't get the system to do what they wanted, so I had to work with the travel provider to connect things like my frequent flyer number so I could access my status-related benefits.

this is the most comprehensive product on the market for expense report and travel booking with easy integration

The software tends to be expensive with the add on options to the basic set up, such as travel bookings and others
It may seems a bit slow to answer at time and the customization require some work with the SAP team , not always the best at customer service

The best parts about this software is the ease of use whether on a mobile phone, tablet, or pc. Any way that you use the software makes tracking, adding, uploading expenses and receipts as user friendly as possible. Add that to the ability to track personal expenses that need to be reimbursed to employee and the ability for a manager/supervisor to approve/deny with the click of a button makes it even more attractive.

The only feature that needs a little work is the receipt upload. If you take a picture of the receipt before the expense is automatically imported by the software then it sometimes makes a double entry that is a little difficult to remove. Other than that all other features work efficiently and intuitively.

I use this software to track my monthly purchase card expenses and arrange my travel. For expenses, all my expenses arrive quickly and with a simple click, I can place them into a labeled report. Each expense requires so additional information which is identified with colors to indicate what is needed and the urgency which I like so I can rapidly find out what I need to do to close out the expense report.

Each expense requires a category that it needs to be assigned to. I find the list of options to be limited. This is not a software limitation per se but i would like to have a way to enter in my own custom categories.