About SAP Concur

SAP Concur is the world’s leading provider of integrated travel, expense, and invoice management solutions, driven by a relentless pursuit to simplify and automate these everyday processes. With SAP Concur, a top-rated app guides employees through every trip, charges are effortlessly populated into expense reports, and invoice approvals are automated. By integrating near real-time data and using AI to audit 100% of transactions, businesses can see exactly what they’re spending without worrying about blind spots in the budget. SAP Concur solutions eliminate yesterday’s tedious tasks, make today’s work easier, and help businesses run at their best every day.

Key benefits of SAP Concur

  • Global Solution: Concur supports multiple currencies and languages. It automatically calculates currency exchange rate, car-mileage allowances and VAT/GST/HST/FBT.

  • Data Capture: Concur combines TMC, expense, invoice and credit card data into one system. Matching data from receipt images and travel companies with credit card data for accurate expense reporting.

  • Gamification: Concur TripLink uses a gamification approach to rewarding and recognizing employees efforts to keep travel expenses down,.

  • Concur Messaging: This feature provides a platform for employees and management to communicate through data feeds, itinerary sharing, location mapping, get alerts, detect rick and more.

  • Travel Planning: Concur sends real-time flight alerts for delays, cancellations and gate changes. If your flight is delayed or cancelled lets you view alternate flight options and informs of eligibility for a flight refund

  • Concur TripIt: This is a free solution that makes travel planning more streamlined with tools to book flights, hotels, restaurants, events, and activities. This tool creates a single itinerary for all your business trip activity.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    Chinese, Czech, Danish, Dutch, English and 11 others, French, German, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Spanish, Swedish, Traditional Chinese

    Images

    Concur desktop - Integrated travel and expense application
    Get the reports you need - Use Analytics from SAP Concur
    SAP Concur Mobile App
    Mobile receipt capture - Snap a picture of your receipt from your smartphone
    Tablet - Manage expenses from anywhere
    View 6 more
    SAP Concur video
    SAP Concur video
    SAP Concur screenshot: Concur desktop - Integrated travel and expense application SAP Concur screenshot: Get the reports you need - Use Analytics from SAP Concur SAP Concur screenshot: SAP Concur Mobile App SAP Concur screenshot: Mobile receipt capture - Snap a picture of your receipt from your smartphone SAP Concur screenshot: Tablet - Manage expenses from anywhere

    Features

    Total features of SAP Concur: 84

    • "What If" Scenarios
    • 1099 Preparation
    • ACH Payment Processing
    • API
    • Account Reconciliation
    • Accounting Integration
    • Activity Dashboard
    • Activity Management
    • Activity Tracking
    • Administrative Reporting
    • Aging Tracking
    • Alerts / Escalation
    • Alerts/Notifications
    • Approval Process Control
    • Approval Workflow
    • Audit Management
    • Audit Trail
    • Billing & Invoicing
    • Booking Management
    • Cash Flow Management
    • Cash Management
    • Categorisation/Grouping
    • Check Writing
    • Compliance Management
    • Corporate Card
    • Credit Card Management
    • Customisable Reports
    • Customizable Fields
    • Dashboard
    • Dashboard Creation
    • Data Extraction
    • Data Import/Export
    • Duplicate Detection
    • Duplicate Payment Alert
    • ERP
    • Electronic Funds Transfer
    • Electronic Payments
    • Employee Management
    • Expense Claims
    • Expense Tracking
    • Fraud Detection
    • Gamification
    • Invoice Management
    • Invoice Processing
    • Live Chat
    • Mileage Tracking
    • Mobile Access
    • Mobile Alerts
    • Mobile Receipt Upload
    • Monitoring
    • Multi-Country
    • Multi-Currency
    • Multi-Language
    • Multi-Location
    • Online Booking
    • PO Reconciliation
    • Performance Metrics
    • Planning Tools
    • Policy Management
    • Purchase Order Management
    • QuickBooks Integration
    • Real Time Analytics
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Alerts
    • Receipt Management
    • Recurring Payments
    • Reimbursement Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Restriction Management
    • Route Management
    • Scheduled / Automated Reports
    • Search/Filter
    • Single Sign On
    • Spend Analysis
    • Spend Control
    • Third Party Integrations
    • Time & Expense Tracking
    • Travel Management
    • Trend Analysis
    • Vendor Management
    • Workflow Management

    Alternatives

    SalesTrip

    4.8
    #1 Alternative to SAP Concur
    SalesTrip is an expense management and travel booking system built on Salesforce, the world's leading cloud platform....

    Expensya

    4.5
    #2 Alternative to SAP Concur
    Expensya is a cloud-based, multi-platform expense management solution with smart scanning, archiving, accountant...

    SutiExpense

    4.5
    #3 Alternative to SAP Concur
    Automate business expense reports with SutiExpense. Leveraging automated receipt matching, credit card integration and...

    DATABASICS Expense

    4.4
    #4 Alternative to SAP Concur
    No matter where your employees travel or what they buy, DATABASICS expense management software gives your organization...

    Reviews

    Overall rating

    4.2 /5
    (1,346)
    Value for Money
    4/5
    Features
    4.1/5
    Ease of Use
    4/5
    Customer Support
    3.9/5

    Already have SAP Concur?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 1,346
    Daniel L.
    Overall rating
    • Industry: Medical Devices
    • Company size: 1,001-5,000 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    SAP Concur

    Reviewed on 3/12/2019

    overall, I really think this product is great and a huge improvement from our previous tool.

    overall, I really think this product is great and a huge improvement from our previous tool.

    Pros

    it is easy to upload receipts and match to my expenses, either via image or pdf document.
    the mobile app is a life saver for someone that has trouble with keeping receipts.

    Cons

    My only complaint is that you can't apply the same image to multiple expenses. This is especially frustrating when you have to split an expenses.

    Renaud M.
    Overall rating
    • Industry: Medical Devices
    • Company size: 11-50 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Fully featured , comprehensive app

    Reviewed on 6/10/2020

    Have been using concur for many years in small or large businesses. Product is relatively easy to...

    Have been using concur for many years in small or large businesses. Product is relatively easy to use for the amount fo features it has. Very comprehensive. Has evolved nicely.

    Pros

    Full feature, relatively easy to use and integrate.
    Nice evolution from the beginning
    Good mobile application
    Adding features regularly

    Cons

    Can be slow to use
    Not always very intuitive
    Credit card integration may not be flawless
    While using the trip booking system, does not always display all options, hence takes longer than necessary

    Sho L.
    Overall rating
    • Industry: Information Services
    • Company size: 501-1,000 Employees
    • Used Other for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Works Fine For Me!

    Reviewed on 6/4/2021

    As the title of my review says, it works fine for me! I recall the very first time I used Concur...

    As the title of my review says, it works fine for me! I recall the very first time I used Concur it didn't seem very intuitive, but after you use it a few more times it is not that bad. In my previous job, we did not even use a SaaS for expense management - I think the law firm would just create an expense template to fill in fields and then we would submit expenses that way. Concur is much more useful for larger companies/corporations where employees regularly submit expense reports and there are relatively more employees.

    Pros

    The process of creating an expense report is fairly quick, and I seldom run into any issues whenever I submit an expense report. You are able to attach images, check off different boxes of categories of expenses, and submit the report with few required steps. I also have not experienced any delays with getting reimbursed for expenses.

    Cons

    You might encounter issues when you create your very first expense report, as it does not seem very intuitive. There is probably some tutorial lurking around, but it would be helpful if there was some sort of real-time robot to provide assistance.

    Verified Reviewer
    Overall rating
    • Industry: Wholesale
    • Company size: 51-200 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    High Tech, Dissappointing progress recently

    Reviewed on 29/12/2018

    Started out strong, but the company’s work quality and responsiveness have dropped the last few...

    Started out strong, but the company’s work quality and responsiveness have dropped the last few years. The new changes are getting to a point of being comically bad.

    Pros

    We selected this for the integration to company card, the ease of tracking, creating, and approving expenses. It has done all of those very well. It helped us out greatly as a small company trying to manage company cards for over half the company. The pricing model is small business friendly and helps it retain value for almost any business that has started with it.

    Cons

    Since SAP has purchased them the user experience has gone down hill and is starting to plummet. The latest update is due to be forced on users first quarter this year. It is terrible, not a single redeeming feature and a huge step backwards for user experience. It is very error prone, makes viewing and accessing information almost impossible, and is single handled the worst change I have been seen implemented on an interface. The backend is a hybrid now of multiple peoples designs and many areas of the software seem “partially updated”. Four years ago you could teach to a new users, even admins, in under an hour or so, today everything takes a lot longer and every area has errors in the interface. The list of 3rd party ERPs it integrates to has not significantly changed in 4 years. There is still no automatic way for it to handle company card reconciliation with a statement and the best support is the sales team. That means to get a problem fixed you have to have someone pitch you on spending more, then if you can get them to understand that the product doesn’t work, you might get a call back within a month from support. If you try submitting your own issue, just don’t expect help. I’d honestly be fine with that, if it wasn’t there bill in china shop meant sloth in making UI changes. There is so much half done work, it really disappoints me on whether or not the service will remain usable in the future.

    Verified Reviewer
    Overall rating
    • Industry: Computer Software
    • Company size: 501-1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Concur Review from an Executive Assistant

    Reviewed on 13/1/2021

    My overall experience with Concur is a positive one. It is simple, easy to use and likely won’t...

    My overall experience with Concur is a positive one. It is simple, easy to use and likely won’t require any training if you have experience with other similar software.

    Pros

    What I like most about Concur is that it is intuitive. If you’ve used an expense processing software before, you will be able to use Concur without any training or confusion. I’ve used Concur at two consecutive companies now. I’ve never been trained in it and I was able to use it without any issues from the first login. I’ve also trained other executive assistants in the software at both companies.

    Cons

    I don’t have anything I like least about the software. It’s is quite similar to other expense processing software.

    Showing 5 reviews of 1,346 Read all reviews

    SAP Concur FAQs

    Below are some frequently asked questions for SAP Concur.

    SAP Concur offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Available

    Small business: $8 per month / employee Get quotes online for the Standard, Concurforce, Professional and Premium editions.

    We do not have any information about SAP Concur features

    SAP Concur has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    SAP Concur supports the following languages:

    Chinese, Czech, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Spanish, Swedish, Traditional Chinese

    SAP Concur supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    SAP Concur integrates with the following applications:

    ADP Workforce Now, Avalara, Intuit Data Protect, Microsoft Dynamics GP, Microsoft Excel, NetSuite, QuickBooks Online Advanced, Sage Intacct, Salesforce Platform, Workday Financial Management, Workday HCM

    SAP Concur offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, Chat

    Related categories

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