About SAP Concur

SAP Concur is the world’s leading provider of integrated travel, expense, and invoice management solutions, driven by a relentless pursuit to simplify and automate these everyday processes. With SAP Concur, a top-rated app guides employees through every trip, charges are effortlessly populated into expense reports, and invoice approvals are automated. By integrating near real-time data and using AI to audit 100% of transactions, businesses can see exactly what they’re spending without worrying about blind spots in the budget. SAP Concur solutions eliminate yesterday’s tedious tasks, make today’s work easier, and help businesses run at their best every day.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of SAP Concur

  • Global Solution: Concur supports multiple currencies and languages. It automatically calculates currency exchange rate, car-mileage allowances and VAT/GST/HST/FBT.

  • Data Capture: Concur combines TMC, expense, invoice and credit card data into one system. Matching data from receipt images and travel companies with credit card data for accurate expense reporting.

  • Gamification: Concur TripLink uses a gamification approach to rewarding and recognizing employees efforts to keep travel expenses down,.

  • Concur Messaging: This feature provides a platform for employees and management to communicate through data feeds, itinerary sharing, location mapping, get alerts, detect rick and more.

  • Travel Planning: Concur sends real-time flight alerts for delays, cancellations and gate changes. If your flight is delayed or cancelled lets you view alternate flight options and informs of eligibility for a flight refund

  • Concur TripIt: This is a free solution that makes travel planning more streamlined with tools to book flights, hotels, restaurants, events, and activities. This tool creates a single itinerary for all your business trip activity.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Brazil, Canada, China, Germany , United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    Chinese, Czech, Danish, Dutch, English , French, German, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Spanish, Swedish, Traditional Chinese

    Pricing starting from:

    Not provided by vendor

    • Free Version
    • Free Trial
    • Subscription

    Images

    SAP Concur Software - Concur desktop - Integrated travel and expense application
    SAP Concur Software - Get the reports you need - Use Analytics from SAP Concur
    SAP Concur Software - SAP Concur Mobile App
    SAP Concur Software - Mobile receipt capture - Snap a picture of your receipt from your smartphone
    SAP Concur Software - Tablet - Manage expenses from anywhere
    View 9 more
    SAP Concur video
    SAP Concur video
    SAP Concur video
    SAP Concur video
    SAP Concur Software - Concur desktop - Integrated travel and expense application
    SAP Concur Software - Get the reports you need - Use Analytics from SAP Concur
    SAP Concur Software - SAP Concur Mobile App
    SAP Concur Software - Mobile receipt capture - Snap a picture of your receipt from your smartphone
    SAP Concur Software - Tablet - Manage expenses from anywhere

    Features

    Total features of SAP Concur: 73

    • 1099 Preparation
    • ACH Payment Processing
    • API
    • Account Reconciliation
    • Accounting Integration
    • Accounts Payable
    • Activity Dashboard
    • Activity Tracking
    • Aging Tracking
    • Alerts/Notifications
    • Approval Process Control
    • Approval Workflow
    • Audit Management
    • Audit Trail
    • Billing & Invoicing
    • Booking Management
    • Cash Flow Management
    • Cash Management
    • Categorisation/Grouping
    • Check Writing
    • Compliance Management
    • Core Accounting
    • Corporate Card
    • Credit Card Management
    • Customisable Reports
    • Customizable Fields
    • Dashboard
    • Dashboard Creation
    • Data Extraction
    • Data Import/Export
    • Duplicate Payment Alert
    • ERP
    • Electronic Funds Transfer
    • Electronic Payments
    • Expense Claims
    • Expense Tracking
    • Fraud Detection
    • Invoice Management
    • Invoice Processing
    • Mileage Tracking
    • Mobile Access
    • Mobile App
    • Mobile Receipt Upload
    • Multi-Currency
    • Multi-Language
    • Multi-Location
    • Online Booking
    • PO Reconciliation
    • Performance Metrics
    • Policy Management
    • Purchase Order Management
    • QuickBooks Integration
    • Real Time Analytics
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Alerts
    • Receipt Management
    • Recurring Payments
    • Reimbursement Management
    • Reminders
    • Remote Access/Control
    • Reporting & Statistics
    • Reporting/Analytics
    • Restriction Management
    • Single Sign On
    • Spend Analysis
    • Spend Control
    • Third Party Integrations
    • Time & Expense Tracking
    • Time Tracking
    • Travel Management
    • Vendor Management
    • Workflow Management

    Alternatives

    Expensify

    4.4
    #1 Alternative to SAP Concur
    Easily track your receipts and manage expenses on the go with Expensify. Just take a photo of your receipt and...

    Emburse Chrome River Expense

    4.4
    #2 Alternative to SAP Concur
    Create, submit or approve expenses anytime, anywhere, on any device.

    Tipalti

    4.7
    #3 Alternative to SAP Concur
    Tipalti automates your entire supplier payments operation for accounts payable organizations. Power international...

    Bill.com

    4.1
    #4 Alternative to SAP Concur
    With Bill.com, get paid up to 2x faster. Accept flat-rate ACH payments, send recurring electronic invoices, and send...

    Reviews

    Overall rating

    4.2 /5
    (1,618)
    Value for Money
    4.0/5
    Features
    4.2/5
    Ease of Use
    4.0/5
    Customer Support
    4.0/5

    Already have SAP Concur?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 1,618
    Daniel
    Overall rating
    • Industry: Medical Devices
    • Company size: 1,001-5,000 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    SAP Concur

    Reviewed on 3/12/2019

    overall, I really think this product is great and a huge improvement from our previous tool.

    overall, I really think this product is great and a huge improvement from our previous tool.

    Pros

    it is easy to upload receipts and match to my expenses, either via image or pdf document.
    the mobile app is a life saver for someone that has trouble with keeping receipts.

    Cons

    My only complaint is that you can't apply the same image to multiple expenses. This is especially frustrating when you have to split an expenses.

    Maddie
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    It's been fantastic to use, with monthly reports to measure progress

    Reviewed on 16/5/2022

    The company's customer service and accounting staff were always willing to help. For a simple...

    The company's customer service and accounting staff were always willing to help. For a simple operation, I didn't have to fill in a lot of data in the expense reporting UI, which I appreciated. It seemed that the processes for obtaining the permit were also working well.

    Pros

    Since then, we've moved away from Concur's Expense and Travel modules. Whereas we won't go into specifics, our current Travel app appears to be a lateral shift, with some upgrades and some downgrades, while our current Expense app is an entirely new experience and I wouldn't consider going back.

    Cons

    Many times, even the real people behind the scenes couldn't get the system to do what they wanted, so I had to work with the travel provider to connect things like my frequent flyer number so I could access my status-related benefits.

    Renaud
    Overall rating
    • Industry: Medical Devices
    • Company size: 11-50 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    comprehensive and easy to use

    Reviewed on 26/7/2022

    Overall very good experience and I have seen the product evolve positively over the past 12+ years

    Overall very good experience and I have seen the product evolve positively over the past 12+ years

    Pros

    this is the most comprehensive product on the market for expense report and travel booking with easy integration

    Cons

    The software tends to be expensive with the add on options to the basic set up, such as travel bookings and others
    It may seems a bit slow to answer at time and the customization require some work with the SAP team , not always the best at customer service

    Alternatives Considered

    Expensify

    Reasons for Choosing SAP Concur

    Expensify iwas too basic for our needs

    Switched From

    Expensify

    Reasons for Switching to SAP Concur

    better overall solution
    Douglas
    Overall rating
    • Industry: Telecommunications
    • Company size: 501-1,000 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    A Software the is both user and administrator friendly.

    Reviewed on 7/7/2022

    As a user I have had a great experience with the software. The ease of tracking my company...

    As a user I have had a great experience with the software. The ease of tracking my company expenses in one app where I can upload/take pictures of the receipts/invoices and add details such as comments on the use and/or reason of the expense makes this software the best and most practical accounting tool for both employees, managers/supervisors, and financial/accounting officers of a company.

    Pros

    The best parts about this software is the ease of use whether on a mobile phone, tablet, or pc. Any way that you use the software makes tracking, adding, uploading expenses and receipts as user friendly as possible. Add that to the ability to track personal expenses that need to be reimbursed to employee and the ability for a manager/supervisor to approve/deny with the click of a button makes it even more attractive.

    Cons

    The only feature that needs a little work is the receipt upload. If you take a picture of the receipt before the expense is automatically imported by the software then it sometimes makes a double entry that is a little difficult to remove. Other than that all other features work efficiently and intuitively.

    Anthony
    Overall rating
    • Industry: Mechanical or Industrial Engineering
    • Company size: 5,001-10,000 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Review of SAP Concur

    Reviewed on 30/7/2022

    I have been using Concur for almost 8 years and I have seen it evolve. The ease of use has...

    I have been using Concur for almost 8 years and I have seen it evolve. The ease of use has improved and the travel search engines have allowed quick and rapid finding of hotels and flights. The really like having all my preferences stored in the system where I don't have to worry about entering them each time I travel.

    Pros

    I use this software to track my monthly purchase card expenses and arrange my travel. For expenses, all my expenses arrive quickly and with a simple click, I can place them into a labeled report. Each expense requires so additional information which is identified with colors to indicate what is needed and the urgency which I like so I can rapidly find out what I need to do to close out the expense report.

    Cons

    Each expense requires a category that it needs to be assigned to. I find the list of options to be limited. This is not a software limitation per se but i would like to have a way to enter in my own custom categories.

    Showing 5 reviews of 1,618 Read all reviews

    SAP Concur FAQs

    Below are some frequently asked questions for SAP Concur.

    SAP Concur offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Available

    Small business: $9 per report - average price Get quotes online for the Automate, Insights and Optimize editions.

    SAP Concur has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    SAP Concur supports the following languages:

    Chinese, Czech, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Spanish, Swedish, Traditional Chinese

    SAP Concur supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    SAP Concur integrates with the following applications:

    ADP Workforce Now, Avalara, Intuit Data Protect, Microsoft Dynamics GP, Microsoft Excel, NetSuite, QuickBooks Online Advanced, Sage Intacct, Salesforce Platform, Workday Financial Management, Workday HCM

    SAP Concur offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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