
About SAP Concur
SAP Concur is the world’s leading provider of integrated travel, expense, and invoice management solutions, driven by a relentless pursuit to simplify and automate these everyday processes. With SAP Concur, a top-rated app guides employees through every trip, charges are effortlessly populated into expense reports, and invoice approvals are automated. By integrating near real-time data and using AI to audit 100% of transactions, businesses can see exactly what they’re spending without worrying about blind spots in the budget. SAP Concur solutions eliminate yesterday’s tedious tasks, make today’s work easier, and help businesses run at their best every day.
- Free Trial
- Subscription
Key benefits of SAP Concur
Devices
Business size
Markets
Supported Languages
- Free Trial
- Subscription
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Features
Total features of SAP Concur: 84
- "What If" Scenarios
- 1099 Preparation
- ACH Payment Processing
- API
- Account Reconciliation
- Accounting Integration
- Activity Dashboard
- Activity Management
- Activity Tracking
- Administrative Reporting
- Aging Tracking
- Alerts / Escalation
- Alerts/Notifications
- Approval Process Control
- Approval Workflow
- Audit Management
- Audit Trail
- Billing & Invoicing
- Booking Management
- Cash Flow Management
- Cash Management
- Categorisation/Grouping
- Check Writing
- Compliance Management
- Corporate Card
- Credit Card Management
- Customisable Reports
- Customizable Fields
- Dashboard
- Dashboard Creation
- Data Extraction
- Data Import/Export
- Duplicate Detection
- Duplicate Payment Alert
- ERP
- Electronic Funds Transfer
- Electronic Payments
- Employee Management
- Expense Claims
- Expense Tracking
- Fraud Detection
- Gamification
- Invoice Management
- Invoice Processing
- Live Chat
- Mileage Tracking
- Mobile Access
- Mobile Alerts
- Mobile Receipt Upload
- Monitoring
- Multi-Country
- Multi-Currency
- Multi-Language
- Multi-Location
- Online Booking
- PO Reconciliation
- Performance Metrics
- Planning Tools
- Policy Management
- Purchase Order Management
- QuickBooks Integration
- Real Time Analytics
- Real Time Notifications
- Real Time Reporting
- Real-time Alerts
- Receipt Management
- Recurring Payments
- Reimbursement Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Restriction Management
- Route Management
- Scheduled / Automated Reports
- Search/Filter
- Single Sign On
- Spend Analysis
- Spend Control
- Third Party Integrations
- Time & Expense Tracking
- Travel Management
- Trend Analysis
- Vendor Management
- Workflow Management
Alternatives
SalesTrip

Expensya

SutiExpense

DATABASICS Expense

Reviews
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- Industry: Medical Devices
- Company size: 1,001-5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
SAP Concur
Reviewed on 3/12/2019
overall, I really think this product is great and a huge improvement from our previous tool.
overall, I really think this product is great and a huge improvement from our previous tool.
Pros
it is easy to upload receipts and match to my expenses, either via image or pdf document.
the mobile app is a life saver for someone that has trouble with keeping receipts.
Cons
My only complaint is that you can't apply the same image to multiple expenses. This is especially frustrating when you have to split an expenses.
- Industry: Medical Devices
- Company size: 11-50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Fully featured , comprehensive app
Reviewed on 6/10/2020
Have been using concur for many years in small or large businesses. Product is relatively easy to...
Have been using concur for many years in small or large businesses. Product is relatively easy to use for the amount fo features it has. Very comprehensive. Has evolved nicely.
Pros
Full feature, relatively easy to use and integrate.
Nice evolution from the beginning
Good mobile application
Adding features regularly
Cons
Can be slow to use
Not always very intuitive
Credit card integration may not be flawless
While using the trip booking system, does not always display all options, hence takes longer than necessary
- Industry: Information Services
- Company size: 501-1,000 Employees
- Used Other for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Works Fine For Me!
Reviewed on 6/4/2021
As the title of my review says, it works fine for me! I recall the very first time I used Concur...
As the title of my review says, it works fine for me! I recall the very first time I used Concur it didn't seem very intuitive, but after you use it a few more times it is not that bad. In my previous job, we did not even use a SaaS for expense management - I think the law firm would just create an expense template to fill in fields and then we would submit expenses that way. Concur is much more useful for larger companies/corporations where employees regularly submit expense reports and there are relatively more employees.
Pros
The process of creating an expense report is fairly quick, and I seldom run into any issues whenever I submit an expense report. You are able to attach images, check off different boxes of categories of expenses, and submit the report with few required steps. I also have not experienced any delays with getting reimbursed for expenses.
Cons
You might encounter issues when you create your very first expense report, as it does not seem very intuitive. There is probably some tutorial lurking around, but it would be helpful if there was some sort of real-time robot to provide assistance.
- Industry: Wholesale
- Company size: 51-200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
High Tech, Dissappointing progress recently
Reviewed on 29/12/2018
Started out strong, but the company’s work quality and responsiveness have dropped the last few...
Started out strong, but the company’s work quality and responsiveness have dropped the last few years. The new changes are getting to a point of being comically bad.
Pros
We selected this for the integration to company card, the ease of tracking, creating, and approving expenses. It has done all of those very well. It helped us out greatly as a small company trying to manage company cards for over half the company. The pricing model is small business friendly and helps it retain value for almost any business that has started with it.
Cons
Since SAP has purchased them the user experience has gone down hill and is starting to plummet. The latest update is due to be forced on users first quarter this year. It is terrible, not a single redeeming feature and a huge step backwards for user experience. It is very error prone, makes viewing and accessing information almost impossible, and is single handled the worst change I have been seen implemented on an interface. The backend is a hybrid now of multiple peoples designs and many areas of the software seem “partially updated”. Four years ago you could teach to a new users, even admins, in under an hour or so, today everything takes a lot longer and every area has errors in the interface. The list of 3rd party ERPs it integrates to has not significantly changed in 4 years. There is still no automatic way for it to handle company card reconciliation with a statement and the best support is the sales team. That means to get a problem fixed you have to have someone pitch you on spending more, then if you can get them to understand that the product doesn’t work, you might get a call back within a month from support. If you try submitting your own issue, just don’t expect help. I’d honestly be fine with that, if it wasn’t there bill in china shop meant sloth in making UI changes. There is so much half done work, it really disappoints me on whether or not the service will remain usable in the future.
- Industry: Computer Software
- Company size: 501-1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Concur Review from an Executive Assistant
Reviewed on 13/1/2021
My overall experience with Concur is a positive one. It is simple, easy to use and likely won’t...
My overall experience with Concur is a positive one. It is simple, easy to use and likely won’t require any training if you have experience with other similar software.
Pros
What I like most about Concur is that it is intuitive. If you’ve used an expense processing software before, you will be able to use Concur without any training or confusion. I’ve used Concur at two consecutive companies now. I’ve never been trained in it and I was able to use it without any issues from the first login. I’ve also trained other executive assistants in the software at both companies.
Cons
I don’t have anything I like least about the software. It’s is quite similar to other expense processing software.
SAP Concur FAQs
Below are some frequently asked questions for SAP Concur.Q. What type of pricing plans does SAP Concur offer?
SAP Concur offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Available
Small business: $8 per month / employee Get quotes online for the Standard, Concurforce, Professional and Premium editions.
Q. What are the main features of SAP Concur?
We do not have any information about SAP Concur features
Q. Who are the typical users of SAP Concur?
SAP Concur has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does SAP Concur support?
SAP Concur supports the following languages:
Chinese, Czech, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Spanish, Swedish, Traditional Chinese
Q. Does SAP Concur support mobile devices?
SAP Concur supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does SAP Concur integrate with?
SAP Concur integrates with the following applications:
ADP Workforce Now, Avalara, Intuit Data Protect, Microsoft Dynamics GP, Microsoft Excel, NetSuite, QuickBooks Online Advanced, Sage Intacct, Salesforce Platform, Workday Financial Management, Workday HCM
Q. What level of support does SAP Concur offer?
SAP Concur offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
Related categories
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