About SAP Concur

SAP Concur is the world’s leading provider of integrated travel, expense, and invoice management solutions, driven by a relentless pursuit to simplify and automate these everyday processes. With SAP Concur, a top-rated app guides employees through every trip, charges are effortlessly populated into expense reports, and invoice approvals are automated. By integrating near real-time data and using AI to audit 100% of transactions, businesses can see exactly what they’re spending without worrying about blind spots in the budget. SAP Concur solutions eliminate yesterday’s tedious tasks, make today’s work easier, and help businesses run at their best every day.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of SAP Concur

  • Global Solution: Concur supports multiple currencies and languages. It automatically calculates currency exchange rate, car-mileage allowances and VAT/GST/HST/FBT.

  • Data Capture: Concur combines TMC, expense, invoice and credit card data into one system. Matching data from receipt images and travel companies with credit card data for accurate expense reporting.

  • Gamification: Concur TripLink uses a gamification approach to rewarding and recognizing employees efforts to keep travel expenses down,.

  • Concur Messaging: This feature provides a platform for employees and management to communicate through data feeds, itinerary sharing, location mapping, get alerts, detect rick and more.

  • Travel Planning: Concur sends real-time flight alerts for delays, cancellations and gate changes. If your flight is delayed or cancelled lets you view alternate flight options and informs of eligibility for a flight refund

  • Concur TripIt: This is a free solution that makes travel planning more streamlined with tools to book flights, hotels, restaurants, events, and activities. This tool creates a single itinerary for all your business trip activity.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Brazil, Canada, China, Germany , United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    Chinese, Czech, Danish, Dutch, English , French, German, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Spanish, Swedish, Traditional Chinese

    Pricing starting from:

    Not provided by vendor

    • Free Version
    • Free Trial
    • Subscription

    Images

    SAP Concur Software - Concur desktop - Integrated travel and expense application
    SAP Concur Software - Get the reports you need - Use Analytics from SAP Concur
    SAP Concur Software - SAP Concur Mobile App
    SAP Concur Software - Mobile receipt capture - Snap a picture of your receipt from your smartphone
    SAP Concur Software - Tablet - Manage expenses from anywhere
    View 9 more
    SAP Concur video
    SAP Concur video
    SAP Concur video
    SAP Concur video
    SAP Concur Software - Concur desktop - Integrated travel and expense application
    SAP Concur Software - Get the reports you need - Use Analytics from SAP Concur
    SAP Concur Software - SAP Concur Mobile App
    SAP Concur Software - Mobile receipt capture - Snap a picture of your receipt from your smartphone
    SAP Concur Software - Tablet - Manage expenses from anywhere

    Features

    Total features of SAP Concur: 76

    • 1099 Preparation
    • ACH Payment Processing
    • API
    • Account Reconciliation
    • Accounting Integration
    • Accounts Payable
    • Activity Dashboard
    • Activity Tracking
    • Aging Tracking
    • Alerts/Notifications
    • Approval Process Control
    • Approval Workflow
    • Audit Management
    • Audit Trail
    • Billing & Invoicing
    • Booking Management
    • Cash Flow Management
    • Cash Management
    • Categorisation/Grouping
    • Check Writing
    • Compliance Management
    • Core Accounting
    • Corporate Card
    • Credit Card Management
    • Customisable Reports
    • Customizable Fields
    • Dashboard
    • Dashboard Creation
    • Data Extraction
    • Data Import/Export
    • Duplicate Payment Alert
    • ERP
    • Electronic Funds Transfer
    • Electronic Payments
    • Expense Claims
    • Expense Tracking
    • Financial Reporting
    • For Small Businesses
    • Fraud Detection
    • Invoice Creation
    • Invoice Management
    • Invoice Processing
    • Mileage Tracking
    • Mobile Access
    • Mobile App
    • Mobile Receipt Upload
    • Multi-Currency
    • Multi-Language
    • Multi-Location
    • Online Booking
    • PO Reconciliation
    • Performance Metrics
    • Policy Management
    • Purchase Order Management
    • QuickBooks Integration
    • Real Time Analytics
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Alerts
    • Receipt Management
    • Recurring Payments
    • Reimbursement Management
    • Reminders
    • Remote Access/Control
    • Reporting & Statistics
    • Reporting/Analytics
    • Restriction Management
    • Single Sign On
    • Spend Analysis
    • Spend Control
    • Third Party Integrations
    • Time & Expense Tracking
    • Time Tracking
    • Travel Management
    • Vendor Management
    • Workflow Management

    Alternatives

    Tipalti

    4.7
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    Tipalti automates your entire supplier payments operation for accounts payable organizations. Power international...

    Google Drive

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    Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place,...

    Emburse Chrome River Expense

    4.4
    #2 Alternative to SAP Concur
    Create, submit or approve expenses anytime, anywhere, on any device.

    QuickBooks Desktop Enterprise

    4.5
    #3 Alternative to SAP Concur
    QuickBooks Desktop Enterprise is an accounting software for small businesses which provides users with real-time access...

    Reviews

    Overall rating

    4.3 /5
    (1,764)
    Value for Money
    4.0/5
    Features
    4.2/5
    Ease of Use
    4.0/5
    Customer Support
    4.0/5

    Already have SAP Concur?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 1,764
    Burak
    Overall rating
    • Industry: Consumer Goods
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best for employee expenses

    Reviewed on 7/1/2020

    Pros

    Easy to master and very easy to see and check the expenses of employees, especially if you do this in the AP department.

    Cons

    The only missing part of this product is lacking the reporting feature. Every reports need to be done manually.

    Tawanda
    Overall rating
    • Industry: Nonprofit Organisation Management
    • Company size: 1,001-5,000 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Easy Workflows for Enterprise Expense Processing Efficiency

    Reviewed on 12/2/2019

    Concur Expense is the ultimate Expense Management solution as I can confirm having migrated from a...

    Concur Expense is the ultimate Expense Management solution as I can confirm having migrated from a different solution from a different vendor. Concur has brought my organisation impressive Return on Investment and efficiency which affords us the agility and time to improve critical sectors of our enterprise. The support is top notch as the team is readily available and we also have local point persons trained from within the organisation. The deployment and integration was smooth since it is cloud based and doesn't require complex installation procedures and dependencies.

    Pros

    I like the fact that it integrates well with other systems that we already use like the SunSystems API to allows us to integrate our SunSystems which the Finance department uses. I like its easy and clear workflows which are intuitive even for a novice and non technical stakeholder. I also like the customisation option because in my organisation we got an offering that uses our internal financial lingo and policies making it easy to transition to the system. I also like the report header function which allows you to enter repetitive fields that would be common for every expense so that it automatically populates them for you when you create a new expense. I also love the modern UX and UI which is consistent to most web apps that people are already used to. I like the fact that it is cloud based and only needs a browser to access the full application without having to install a client or agent or dependencies on your machine which improves mobility as you can do your business wherever you can get a browser and internet access. Mobility is huge in my organisation and this is a feature which save us lots of time and money. i like the feature which allows you to dedlegate roles to a colleague allowing someone to manage your requests and/or expenses on your behalf where you might be busy or on leave. I like the audit trail feature which allows efficient tracking of your requests and expense reports. This feature updates you on the status of your request at all times.

    Cons

    The fact that you have to upload receipt images one by one and you have no option to multi select. However this is minor compared to the value I get from all the other features that it provides me. a few extra clicks wouldn't hurt.

    Dustin
    Overall rating
    • Industry: Real Estate
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Concur

    Reviewed on 20/1/2023

    Pros

    Overall,I love to be able to do all of my approvals in one software program. I utilized for T&E, purchase order approvals, accounts payable, and the workflow approval was awesome. Very robust software.

    Cons

    The software lacked the ability to easily connect to customer list and did not have prepaid expense amortization capabilities.

    Chris
    Overall rating
    • Industry: Nonprofit Organisation Management
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Complex and glitchy but better than other options

    Reviewed on 7/7/2016

    My experience is generally positive - system is up most of the time, things work like they are...

    My experience is generally positive - system is up most of the time, things work like they are designed to, etc.

    But we have frustrations which seem to be common to most tech companies these days - assumptions are made about how things work in other people's businesses and then tech is designed to meet those assumptions, which may or may not be correct. Then when I try to deal with sales and technical support to meet my needs, I'm told that the system can't do what I want because its not designed that way.

    I've managed technology transitions of hardware and software infrastructure for public agencies, professional associations, law firms, and labor unions and in my experience, a technology design team is usually very focused on meeting one or two primary needs such as expense reporting and policy enforcement and will design a system to do that. But very rarely does the team have on the ground experience in how that system will be integrated into the day to day lives of their customers. A sales team might deal with that when sales time comes, but it doesn't seem to be taken into account at the design level and in some cases it may be too late at that point. This has been my primary experience with Concur.

    More specifically, data disappears some times - which support claims must be user error because it can't be duplicated on their end. Its possible, but since I've gotten multiple reports of data loss from both tech and non-tech friendly people, I'm not sure that's the whole answer.

    In addition, although tech savvy users have no problems with the navigation and features, less tech savvy users struggle significantly. Also, because we have a complex accounting system that cannot be accommodated by Concur reporting, we still have to manually extract the data and enter in spreadsheets to get it into the format we need for accounting system import. I've discussed this issue with a Concur programmer and my account rep and they agree that what I need cannot currently be gotten from the system.

    Finally, when things go wrong in the feed between Amex and Concur it just becomes a blame game - its not our fault but theirs - doesn't really get me to a solution.

    So, it may be that I have too much work and just wish Concur were able to do more, but I find it limited in its usefulness except for that small group of users for whom it works perfectly.

    Pros

    All the information is in one place, easy to access from any location, generally customizable. Working on integrating travel which should provide greater value. Generally logically designed and easy to use as an administrator.

    Cons

    Structure of expense types and cost tracking is too rigid; ability to customize outputs is limited to standard accounting systems. But as a non-profit and a union, I don't have a standard accounting system. I need to be able to report in formats required by the federal government (LM2), the State of California (FPPC/Lobbying Reporting), and my board of directors. But the Concur system doesn't have sufficient flexibility of variables to allow for the generation of the complex account code system we use because of these conflicting reporting needs.

    So if anyone ever comes out with an expense reporting software that takes those unique needs into account, I will jump in a second. But no one else has anything better so far.

    In addition, the fact that any custom fields I create do NOT integrate with the Concur mobile software means that my users have to enter their data in on the mobile and then go to the desktop and add additional data. Before we used custom fields, they were able to use the mobile system exclusively, but we weren't getting all the information I need. So now we have a hybrid system that requires working on the report twice, once when the receipt is uploaded from their mobile device and then again when they want to add the cost centers and submit the report. Doesn't make my users very happy and costs more in time and effort than no customization.

    Receipt management at the accounting review level is also very limited and frustrating. Assumes too much

    Bhushan
    Overall rating
    • Industry: Chemicals
    • Company size: 51-200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    One of the Best Tool for Accounting

    Reviewed on 7/11/2022

    Concur make accounting and Travel, and finance-related processes in my organization, which helps to...

    Concur make accounting and Travel, and finance-related processes in my organization, which helps to increase accuracy and process smooth. Email Plugin & Email Forwarding - Gmail / Outlook made easier

    Pros

    One of the Best Tool for Accounting, invoicing, accounts payable, travel management, and easy approval process.

    Cons

    this tool is not that much easy for mobile OCR facility

    Alternatives Considered

    Happay

    Reasons for Choosing SAP Concur

    Limited options, and customizations

    Reasons for Switching to SAP Concur

    More reliability and accuracy
    Showing 5 reviews of 1,764 Read all reviews

    SAP Concur FAQs

    Below are some frequently asked questions for SAP Concur.

    SAP Concur offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Available

    Small business: $9 per report - average price Get quotes online for the Automate, Insights and Optimize editions.

    SAP Concur has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    SAP Concur supports the following languages:

    Chinese, Czech, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Spanish, Swedish, Traditional Chinese

    SAP Concur supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    SAP Concur integrates with the following applications:

    ADP Workforce Now, Avalara, Intuit Data Protect, Microsoft Dynamics GP, Microsoft Excel, NetSuite, QuickBooks Online Advanced, Sage Intacct, Salesforce Platform, Workday Financial Management, Workday HCM

    SAP Concur offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for SAP Concur.