Paycom
About Paycom
For over 25 years, Paycom Software, Inc. (NYSE: PAYC) has simplified business and employees’ lives through easy-to-use HR and payroll technology to empower transparency through direct access to their data. From onboarding and benefits enrollment to talent management and more, Paycom’s employee-first technology leverages full-solution automation to streamline processes, drive efficiencies and give employees power over their own HR information, all in a single app. Paycom’s single database combines all HR and payroll data in one place, providing a seamless and accurate experience without the errors and inefficiencies associated with integrating multiple systems. Recognized nationally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally.
Key benefits of Paycom
• Paycom helps businesses manage HR and payroll with automated technology.
• Its tools use a single database, allowing them to work seamlessly together and automate key HR processes, including payroll and time-off requests.
• Paycom supports businesses of all sizes across the U.S. and internationally.
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Reviews
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- Industry: Food Production
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The easy way to manage and view your paycheck and schedule
Reviewed on 4/1/2024
Pros
The easy and hassle free way to view and manage my paycheck and work schedule at home or on the go
Cons
I didn't have any dislikes about this product.
Response from Paycom
We're grateful you took the time to leave us a review, Brandon! It's great to hear Paycom made accessing your information so convenient!
- Industry: Machinery
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
User friendly for Employees
Reviewed on 11/12/2024
Overall it’s been great. Paycom continues to upgrade throughout the year based on customer feedback.
Overall it’s been great. Paycom continues to upgrade throughout the year based on customer feedback.
Pros
User friendly for employees.Especially during Open enrollment!
Cons
To many clicks when trying to navigate through certain areas.
Alternatives Considered
PaycorReasons for Choosing Paycom
Needed a more user friendly system that offered compliance features.Reasons for Switching to Paycom
Price was the deciding factor in going with Paycom.Response from Paycom
Thank you so much for taking the time to share your thoughts about Paycom, Agnes. Our mission is to provide a seamless employee experience, so we're happy you find our platform has been user-friendly for your employees, especially during open enrollment. We appreciate your recognition of our commitment to innovation and continuous improvement, driven by the valuable insights we receive from customers like you. We also appreciate your feedback about the navigation in certain areas and will definitely take that into consideration for future enhancements. Our goal is to make Paycom as streamlined and efficient as possible for our users. We're grateful that our pricing was competitive and helped us stand out from alternatives like Paycor. We're committed to providing the best value possible to our customers. Thanks again for your kind words and for being a valued Paycom customer!
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Human Resources
Reviewed on 22/11/2024
Overall experience with multiple Paycom Specialist and Client Relations Rep has not been good. They...
Overall experience with multiple Paycom Specialist and Client Relations Rep has not been good. They do not seem to be knowledgeable with system capability and generally need to "go back to team" to find solutions.
Pros
End user feature of paycheck preview. Ease of use for employees.
Cons
From Admin standpoint - very manual. No flexibility with position seats. Frequent glitches.
Reasons for Choosing Paycom
We were experiencing customer service issues and costSwitched From
ADP Workforce NowReasons for Switching to Paycom
Cost and features did not meet our requirements at that timeResponse from Paycom
Christina, we're disappointed to hear about your experience, as it isn't up to our standards. Please reach out to us at [email protected] and a member of our team will contact you to discuss your concerns.
- Industry: Aviation & Aerospace
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best HR system I've ever worked with
Reviewed on 31/10/2024
My overall experience with Paycom has been nothing but positive. It just works...all the time. ...
My overall experience with Paycom has been nothing but positive. It just works...all the time. And when I need assistance, it's just a phone call or email away.
Pros
Paycom's customer support is so good. They actually reach out to me more than I have to reach out to them. When I do need help, I call the support team and get immediate assistance. They are also constantly improving their software, without breaking things that work in the process. I couldn't be happier with my Paycom experience.
Cons
The cost is a bit higher than others, but it's worth it for the consistency, customer support and regular development of new features.
Alternatives Considered
PaycorReasons for Choosing Paycom
ADP's customer service was horrible and their system lacked a lot of the features that Paycom offered.Switched From
ADP Workforce NowReasons for Switching to Paycom
They had the best product available, in my opinionResponse from Paycom
Kathy, we're grateful you are receiving world-class service. It’s also rewarding to hear when you need support, you get immediate assistance! We appreciate you taking the time to write us a 5-star review!
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
HR Director
Reviewed on 4/11/2024
My overall experience with Paycom since the beginning has been positive and seamless.
My overall experience with Paycom since the beginning has been positive and seamless.
Pros
You can have everything in 1 place for every employee from time-off, scheduling, timeclock, applicant tracking, background checks, onboarding, benefits enrollment, documents, notifications to employees, easy reporting and many more features. It is easy to use and navigate.
Cons
I have no dislikes about Paycom. I am 100% a Paycom fan.
Alternatives Considered
ADP Workforce NowReasons for Choosing Paycom
because Paychex Flex wasn't a seamless product and we needed everything in 1 place instead of 5 to 6 productsSwitched From
Paychex FlexReasons for Switching to Paycom
Because ADP was just like Paychex. NOT seamless and not user friendlyResponse from Paycom
Lindsey, we're thrilled to hear you enjoy using our single software! It’s rewarding to know that you are 100% a Paycom fan, from our seamless software to our world-class service. Thank you for your 5-star review!
Paycom FAQs
Below are some frequently asked questions for Paycom.Q. What type of pricing plans does Paycom offer?
Paycom offers the following pricing plans:
- Free Trial: Not Available
Contact Paycom for pricing information.
Q. Who are the typical users of Paycom?
Paycom has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Paycom support?
Paycom supports the following languages:
Brazilian Portuguese, Czech, Dutch, English, European Portuguese, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish, Turkish
Q. Does Paycom support mobile devices?
Paycom supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Paycom integrate with?
We do not have any information about what integrations Paycom has
Q. What level of support does Paycom offer?
Paycom offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
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