About Paycom

Paycom provides user-friendly HR and payroll technology to enhance the entire employee life cycle, all in a single software. Our comprehensive software is unique because it’s truly everything you need — from hire to retire — in one system to empower your entire organization. Through our self-service app, employees can easily request time off, clock in and out, access their paystubs and more, anywhere and anytime, allowing them to be accountable for the accuracy of their personal data. Instead of HR fielding and tracking down answers for employees, questions are automatically routed to exactly the right person to answer them, driving efficiency and freeing HR to focus on strategic initiatives. An industry first, our Direct Data Exchange tool calculates real-time ROI gained through HR tech usage and identifies opportunities for further efficiencies. Discover the company at the forefront of the digital transformation in the American workplace.

Key benefits of Paycom

It's All About Your People. Paycom empowers businesses with timely, accurate access to their workforce data. Our system gives employees easy, anytime access to view and interact with their own information, reducing the administrative burden on HR. Since all applications are driven from a single database, changes made by employees or employers populate instantly throughout the system, with no need to re-key information. The speed and accuracy of Paycom’s single-database application allows us to provide more accurate, timely financial and operational data to executives than any other provider. Paycom serves clients in every industry nationwide.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

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Paycom screenshot: Paycom screenshot: Paycom screenshot:

Features

Total features of Paycom: 128

  • 360 Degree Feedback
  • 401(k) Tracking
  • ACA Reporting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Applicant Tracking
  • Approval Workflow
  • Assignment Management
  • Asynchronous Learning
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Background Screening
  • Benefits Dashboard
  • Benefits Management
  • Biometric Recognition
  • Blended Learning
  • Budgeting/Forecasting
  • Built-in Course Authoring
  • COBRA Administration
  • Certification & Licensing
  • Check Printing
  • Clock In / Out
  • Compensation Management
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Corporate/Business
  • Course Management
  • Course Tracking
  • Customer Database
  • Customisable Reports
  • Deduction Management
  • Digital Signature
  • Direct Deposit
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Scheduling
  • Employee Self Service
  • Enrollments/Onboarding
  • Expense Tracking
  • FMLA Administration
  • Goal Setting / Tracking
  • Gradebook
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Individual Development Plans
  • Interaction Tracking
  • Job Application Management
  • Job Description Management
  • Job Management
  • Job Tracking
  • Labor Cost Reporting
  • Labor Forecasting
  • Labor Management
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Leave Tracking
  • Life Insurance Administration
  • Mobile Access
  • Mobile App
  • Mobile Learning
  • Monitoring
  • Multi-State
  • Onboarding
  • Online Benefits Enrollment
  • Online Punch Card
  • Online Time Clock
  • Orientation Workflow Management
  • Overtime Calculation
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • Performance Metrics
  • Provider Management
  • Punch card
  • Recruitment Management
  • Reimbursement Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • SCORM Compliance
  • Salaried Employee Tracking
  • Search/Filter
  • Self Assessment
  • Self Service Portal
  • Self-Enrollment
  • Shift Swapping
  • Sick Leave Tracking
  • Social Learning
  • Status Tracking
  • Summary Reports
  • Synchronous Learning
  • Talent Management
  • Task Management
  • Tax Compliance
  • Tests/Assessments
  • Time & Attendance
  • Time Clock
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Time Tracking by Client
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Video Conferencing
  • W-2 Preparation
  • Wage Garnishment
  • Workstation Tracking
  • eLearning Companies

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Reviews

Overall rating

4.4 /5
(584)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.3/5
Customer Support
4.4/5

Already have Paycom?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 584
Yasmine G.
Overall rating
  • Industry: Package/Freight Delivery
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Allows for easier and simpler processes and efficiencies

Reviewed on 21/7/2020

Overall Paycom seems to solve my problems before they arise; the integration between what would...

Overall Paycom seems to solve my problems before they arise; the integration between what would have been separate platforms allows for simplified processes and efficiencies that allows me to focus on the big picture rather than focus on the small tedious things.

Pros

Paycom is a one stop shop with one singular login. One of the key things that has been most beneficial is self onboarding, which reduced the HR workload, provides a 'mid-phase' to a prospective employee and active employee, and helps get drivers on the road 4-6 days faster than our previous process. In addition, the consistent monthly improvements are always an added bonus and I continue to be impressed with the developments

Cons

We wish there was a better integration capability to our third party platforms - though we primarily use Paycom, our industry requires use of many additional platforms. An integration outside of an API/SFTP would allow for an overall holistic view of our employee workforce and operations.

Response from Paycom

Thank you for sharing your Paycom experience and we appreciate your feedback! We are happy to hear our software is helping simplify your HR processes

Armaan D.
Overall rating
  • Industry: Restaurants
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Paycom is Incredible and has the best support team!

Reviewed on 1/5/2020

Engaging with our employees has been so much more efficient with Paycom! They love the interface...

Engaging with our employees has been so much more efficient with Paycom! They love the interface and once they got the hang of using it, we began to learn things from them as we made our transition.

Pros

There are so many features within Paycom that we utilize to make our operations smoother and mainly to communicate messages from the top level all the way to our team members.

Cons

There are still times where you have to jump through certain hoops to get to an end goal, or a particular report is dug down deep somewhere, but for the most part, Paycom has been user friendly and their support team is great.

Response from Paycom

Thank you for the 5-star review, Armaan! We're thrilled you have enjoyed working with our sales team and our support specialists! We appreciate your feedback, and we encourage you to continue sharing any enhancements you would like to see from us with your dedicated support team.

Nick T.
Overall rating
  • Industry: Real Estate
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

good but a lot of kinks

Reviewed on 16/2/2021

overall good and we think it will ultimately become what we need it to be.

overall good and we think it will ultimately become what we need it to be.

Pros

does a lot, once set up will really streamline operations and limit employer work for employees

Cons

difficult deployment, not set up for us properly and taking a lot of time and training to work out kinks and properly train teams

Response from Paycom

Thank you for the 5-star review! We're glad to hear you find our software helps streamline your HR tasks. We appreciate your feedback, and feel free to share any other enhancements with our team at [email protected]

Karissa B.
Overall rating
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Bait and switch, twice

Reviewed on 13/2/2020

Bait and switch, twice now. Do not recommend.

Bait and switch, twice now. Do not recommend.

Pros

Client specialist is excellent at responding.

Cons

Beware this is a company that seems to be having some internal changes to its policies and practices. The first sign is when our sales person quit. Upper Management and local sales team members blame others instead of focusing on customer service and doing the right thing. We were absolutely "misled". Twice. We should have gone with Paylocity which was considerably less expensive but chose this company because it had excellent reviews and we were told that our price point would not change, that Paycom does not raise their prices on existing clients. Lie. Just received a notice of a 3.8% after one year. We were told price would only increase if we opted to use any future add on features they developed. We were also misled and told that what we signed on for included all the modules they offered at the time of signing. Another lie. When we went to get training on some of these features, we were told we didn't have them activated even though we provided email proof with our sales person that we were expecting to have access to these modules when we signed on. I do not trust this company. A little over a year with them and we've had two major issues where we've had the bait and switch pulled on us. Software is ok once you're trained. We've experienced payroll glitches with incorrect amounts being shown as being removed from our bank but all three times it was caught and fixed in time thankfully. I cannot recommend this company.

Response from Paycom

We're saddened to see this as your experience, as what you have described does not meet our expected standards. We pride ourselves on cultivating strong partnerships with our clients through our commitment to transparent communication. We would love the opportunity to learn more about your feedback and how we can help to improve your experience. Please reach out to us at [email protected] We look forward to speaking with you, Karissa!

Verified Reviewer
Overall rating
  • Industry: Human Resources
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Loved as an admin

Reviewed on 19/1/2021

Overall, I liked Paycom, it helped us consolidate HRIS and Payroll into one platform and upload...

Overall, I liked Paycom, it helped us consolidate HRIS and Payroll into one platform and upload mass employee data rather than having to enter it by hand.

Pros

As an Admin in the background I loved the reporting capabilities! You can report on anything and everything and customize the report however you'd like.

Cons

The team did not find it fully user friendly. It would take a lot of clicks to find what they were looking for. Also, by moving to Paycom, it made our 401k process a lot more manual. Having to enter employee rate changes by hand and upload 401k deductions by hand as well.

Response from Paycom

We're glad to see you have enjoyed our software and customized reporting capabilities! We're interested in learning more about your feedback and how we can earn a 5-star rating from you. Feel free to reach out to us at [email protected]

Showing 5 reviews of 584 Read all reviews

Paycom FAQs

Below are some frequently asked questions for Paycom.

Paycom offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Contact Paycom for pricing information.

We do not have any information about Paycom features

Paycom has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Paycom supports the following languages:

English

Paycom supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Paycom has

Paycom offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

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