About FreshBooks

If you are a service-based business, FreshBooks is designed for you. If you are a designer, a marketing agency, a plumber, an IT professional, a lawyer, an architect, a web professional – if you create value for your customers by applying your time and expertise to other people’s problems – FreshBooks is built specifically for you.

We uphold a longstanding tradition of providing extraordinary customer service and building a product that helps save you time because we know you went into business to pursue your passion and serve your customers – not to learn accounting.

Pricing starting from:

US$15.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of FreshBooks

- Wow your clients with professional looking invoices that take only seconds to create

- Use automatic checks and balances to ensure accuracy and compliance, while financial info helps you make smart business decisions and working with your accountant even easier.

- Wave goodbye to that shoebox of receipts. Easily log and organize expenses in FreshBooks to track every dollar spent so you're always ready for tax time.

- Never forget to bill for another hour. Automatically pull your tracked time onto your invoice so you’re always invoicing for exactly what you’re worth.

- FreshBooks integrates with over 100 great apps to streamline your business,
help you connect with your team and clients, and better understand your business.

- Get paid up to 11 days faster when you accept credit cards online in FreshBooks. Say hello to automatic deposits, and goodbye to chasing clients for checks.

- Wondering if you’re turning a profit or need to switch gears? In FreshBooks, your dashboard shows you, at-a-glance, where you stand so you know where to focus and can run your business like the boss you are.

- Talk to a real live human anytime you have a question, 8am-8pm ET, Mon-Fri.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, United Kingdom, New Zealand, United States , South Africa

Supported Languages

English

Pricing starting from:

US$15.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

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FreshBooks Software - FreshBooks estimates
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FreshBooks Software - FreshBooks accounting

Features

Total features of FreshBooks: 104

  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Tracking
  • Automatic Billing
  • Automatic Time Capture
  • Bank Reconciliation
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Calendar Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Core Accounting
  • Credit Card Processing
  • Currency Conversion
  • Customer Statements
  • Customisable Branding
  • Customisable Invoices
  • Customisable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualisation
  • Deferred Billing
  • Discount Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For AEC Industry
  • For Small Businesses
  • General Ledger
  • Hourly Billing
  • Income & Balance Sheet
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Multi-Currency
  • Multi-Language
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Online Invoicing
  • Online Payments
  • Online Time Tracking Software
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Profit/Loss Statement
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Quotes/Estimates
  • Real-time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Tax Management
  • Search/Filter
  • Spend Control
  • Status Tracking
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Visual Analytics

Alternatives

Quickbooks Online

4.3
#1 Alternative to FreshBooks
QuickBooks Online is a complete small business accounting solution which allows users to manage all their financial...

QuickBooks Desktop Enterprise

4.5
#2 Alternative to FreshBooks
QuickBooks Desktop Enterprise is an accounting software for small businesses which provides users with real-time access...

Wave Accounting

4.4
#3 Alternative to FreshBooks
Wave is an all-in-one accounting solution for small businesses which combines income and expense tracking, invoicing,...

Xero

4.3
#4 Alternative to FreshBooks
Xero is a cloud-based small business accounting software with tools for managing invoicing, bank reconciliation,...

Reviews

Overall rating

4.5 /5
(3,830)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.5/5
Customer Support
4.4/5

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Showing 5 reviews of 3,830
Carlos
Overall rating
  • Industry: Import & Export
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Makes the job easier, I recommend it!

Reviewed on 30/8/2022

Great, really-

Great, really-

Pros

It's very easy to use from the beginning, it doesn't have major complications when it comes to integrating the books -for example-, and it's really fluid.
Finally, handling accounting projects is fantastic.

Cons

Updates take too long in my opinion. The rest all ok.

Benjamin
Overall rating
  • Industry: Entertainment
  • Company size: 11-50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

FreshBooks is the best software I've used for my small business.

Reviewed on 18/8/2022

FreshBooks is truly a joy to use. It helps keep my estimation and billing running smoothly, and...

FreshBooks is truly a joy to use. It helps keep my estimation and billing running smoothly, and makes it easy to process payments, and gives a lot of options to allow my clients to pay me in the way that works best for them. I love that you can track invoices from the moment you send them, and you can see when the client has viewed them, and even message the client right in the invoicing portal.

I had used Quickbooks for years at another job I had, and also used it from time to time with my own businesses, but I was never happy with it. It was always clunky, slow, and glitchy, and was kind of on the basic side with it's features, or you had to pay another fee to add more features.

I found FreshBooks through an ad, and gave their free trial a shot, and I was hooked from the start. the software is so responsive and easy to use, I don't believe I've ever had any kind of glitches or crashes while using it. The mobile app integrates perfectly with it, and keeps all the things I need on a regular basis at my finger tips. Any issues I've ever had, they support team was quick and efficient in helping me an answering my questions.

Overall, FreshBooks is a wonderful company, and they make wonderful software that I thoroughly enjoy using.

Pros

I love how intuitive and easy it is to use. The invoicing, payment processing, and overall accounts receivable functions are so simple, yet powerful and allow me to accomplish everything I need to in that area. The support staff is wonderful and extremely responsive, and it just helps my one man operation run smoothly when it comes to the accounting.

Cons

So far I haven't found anything about the software that I don't like.

Alternatives Considered

Quickbooks Online

Reasons for Choosing FreshBooks

The experience was so much better, right form the start.

Switched From

Quickbooks Online

Reasons for Switching to FreshBooks

The user experience was just so much better, so much easier to use, and had all the features I was looking for, and they are constantly working deliberately to add new, relevant features as they go.
Verified Reviewer
Overall rating
  • Industry: Design
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Terrible interface, bad data security practices and dishonest customer support

Reviewed on 11/8/2022

The last year has been horrible, absolutely horrible. This is a dishonest company in my opinion,...

The last year has been horrible, absolutely horrible. This is a dishonest company in my opinion, but the biggest thing was last night after a week or more of begging to have access to my data after the subscription ended Zac, a support specialist decides at 7pm without me asking to access my data, download it to his computer and emailed all the documents to me over an insecure interface. I called and talked with customer service and was promised a call from management before the end of the day to discuss and that never happened. I told the woman I spoke with today that I didn't trust someone would call me back and she promised and of course, no one did. Then when I call back at EOD my phone number is blocked and all I get is an email saying essentially it was a mistake and we all make them and it's not their normal way of handling this, basically, an oops sorry. They clearly have no care for client data security and their security practices seem to be so cavalier from this experience they should never handle anyone's data. Their customer service didn't hesitate to flat out lie to me or management turned them into liars whichever it is. Please don't support this company.

Pros

The old interface and the previous CEO management. Customer for 10 years, leaving because it's horrible now and customer service is broken and data security issues.

Cons

Their old software was good, and then they forced everyone to a less-featured new version that lacked functionality and jacked the price significantly. They say they always listen and take feedback from customers but in practice, I never saw any action from the feedback, its like a black hole from my experience. Their new version lacks features and is very clunky compared to the old one. After a year of having issues with the new version, I chose not to renew. I called to tell them I wished to cancel and please delete my credit card data. They refused to delete my credit card data and suggested I may get charged again. In 2011 their policy was that you would always have access to your data through the website regardless of having a paid account. Now they don't do that and have lied about their past policies to me. In 2011 you could have a free account with only one client and would always have access to your data that was what the sales pitch was, they said you would always have access to it. They were the first game in cloud accounting, so this was important. In 2016 when I switched to a new account because of a change in structure I still had access to my old account despite not paying for it after it expired for 3+ years. Now they are so horrible and so anti-customer that the day your subscription runs out they turn it off and block you from it. They are so greedy for money they run customers away. There are much better software and customer service for accounting software

Julia Maria
Overall rating
  • Industry: Information Services
  • Company size: 51-200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

It amply met my expectations and satisfies the company's needs.

Reviewed on 23/7/2022

When we implemented it, it was a lifesaver, as it makes day-to-day financial work easy and not at...

When we implemented it, it was a lifesaver, as it makes day-to-day financial work easy and not at all intimidating, especially. It helped us save a lot of time, as we can focus on what we do and let Freshbooks do the rest. I especially like the professional look of the invoices without having to spend too much time designing or using design software. Anyone can create an attractive and professional invoice in minutes and I appreciate that.

Pros

I like how adaptable it is and how it can be used for any need. We have been using it in the company for a couple of years now, I already knew it from my freelance work and I can attest to the goodness and simplicity of the system. At the moment we have the Plus subscription and I find it very complete and affordable.

Cons

I would like the application to be more complete and useful because I would like to have a complete view of my invoices when I am not at my desk.

Alternatives Considered

Quickbooks Online

Reasons for Choosing FreshBooks

One problem I often had when working with Quickbooks is that it sometimes took too long to load and was too slow; in fact, that was one of the reasons we switched to another platform (Freshbooks).

Switched From

QuickBooks Desktop Pro

Reasons for Switching to FreshBooks

We can use Freshbooks for business, integrating other applications, or tracking software for things like inventory.
Corey
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Freshbooks Software Review

Reviewed on 4/9/2022

It has been an excellent software to use and works great. Very simple to use for invoice creation...

It has been an excellent software to use and works great. Very simple to use for invoice creation and setting up payments. Highly recommended!

Pros

The ease of use. It is very simple to learn how to utilize the software and to get your business invoices set up for clients.

Cons

It would save time if there was an option to create an invoice from the client master list instead of having to go into the invoice tab after a new client is created to create an invoice.

Showing 5 reviews of 3,830 Read all reviews

FreshBooks FAQs

Below are some frequently asked questions for FreshBooks.

FreshBooks offers the following pricing plans:

  • Starting from: US$15.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Lite: $15/month - 5 clients Plus: $30/month - 50 clients Premium: $55/month - unlimited clients Custom pricing is available for unlimited clients and specialized features.

FreshBooks has the following typical customers:

Self Employed, 2-10, 11-50

FreshBooks supports the following languages:

English

FreshBooks supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

FreshBooks integrates with the following applications:

ActiveCampaign, Acuity Scheduling, Adobe Commerce, Agile CRM, Ambassador, Artichoke, Asana, Authorize.Net, Autotask PSA, Avalara, Basecamp, Bench, Bidsketch, BigCommerce, Braintree, Calendly, Campaign Monitor, Capsule, Chrometa, Clio, Constant Contact, Dext Prepare, Eventbrite, Expensify, Expiration Reminder, Formstack Forms, Freshdesk, Fundbox, Geckoboard, Google Workspace, Gusto, HappyFox Help Desk, Highrise, HubSpot Marketing Hub, Insightly, Intervals, Justworks Hours, Keap, Klipfolio, LiveChat, Mailchimp, MinuteDock, OneSaas, PayPal, Payment Evolution, ProWorkflow, Proposify, RightSignature, Rydoo, Salesforce Sales Cloud, Shopify, Skyvia, Slack, Solve CRM, Square Payments, Stripe, Teachable, Teamwork, Todoist, Toggl Track, Trello, Universe, WooCommerce, WordPress, Wufoo, Yalla, Zapier, Zendesk, ZipRecruiter, noCRM.io

FreshBooks offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for FreshBooks.