About DocuWare
DocuWare is a document management system for transferring paper-based and digital assets into collective quantifiable resources. Emails, invoices, contracts and other business documents can be brought together and unified into a cohesive information resource, eliminating the overheads associated with paper filing. Reduce financial and logistical costs in physical storage plus the staffing required administering documentation archival and retrieval, while improving compliance. DocuWare promises such advantages while centralising critical documents to protect them from loss, corruption or insecure unauthorised access.
As a platform service, DocuWare also provides start-to-finish guidance via a document management roadmap rich in training and support. This includes integration into existing application environments including ERP, CRM and email platforms – minimizing operations disruption. Intelligent Indexing technology also aids employees by automatically indexing and storing documents, learning the best filing methods for company processes while ensuring assets are rapidly retrievable. The web-based DocuWare Cloud delivers these features online without any local installation, enabling 24/7 secure access across four flexible plans.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to DocuWare
Key benefits of DocuWare
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to DocuWare
Images
Features
Total features of DocuWare: 59
Alternatives
Brandfolder
ownCloud
Microsoft SharePoint
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Reviews
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- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Best Tool for Electronic Document Management
Reviewed on 11/10/2017
Pros
I use and manage DocuWare in the company where I work, it has an incredible administration tool, allowing you to create multiple access profiles, with rules for viewing and writing, allows you to create several file trays for separation and organization of them, among others features.
Already for the end user of the company, the graphic interface of the Web part is very easy to understand, without a lot of unnecessary information, after only what the user needs to filter and find their documents.
Importing documents into DocuWare is another fantastic thing, you can do this by simply printing the document through the DocuWare printer, a supplement that sends the document directly to the user's default tray, or to a certain tray if rules are created for it. You can also import documents into DocuWare simply by placing them in a certain pre-defined folder, which is monitored by the system and automatically imports as soon as a document is placed there. There is also the possibility of using scanners to scan physical documents, as you can also manually import the documents already scanned into DocuWare.
Cons
Regarding the tool I have nothing to complain about, but the support leaves something to be desired, DocuWare's own support takes some time to answer simple questions at times, but it has a vast documentation that can be used to remedy various types of doubts , often solving simpler problems without having to open a call for support.
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Docuware Review
Reviewed on 29/7/2019
Docuware has been a great experience for our Company. It has allowed us to pay invoices faster,...
Docuware has been a great experience for our Company. It has allowed us to pay invoices faster, track information about who has overcharged us, and track change orders without letting them get lost in the shuffle.
Pros
Docuware is a powerful tool for routing paperwork through workflows. It has eliminated paper running through our office and allowed our employees to work from any location without needing physical access to the paper.
Cons
Setting up the workflows is difficult at first, but once you get used to "speaking the language" per se it's not bad at all.
Reasons for Switching to DocuWare
Worked best with our Exchange based system, had best and most advanced features for doing indexing of documents, and price was the best deal.Response from DocuWare
Thank you for the great feedback! We love to hear when DocuWare is a great success for organizations like yours.
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
DocuWare- digital transformation and of document organization
Reviewed on 2/2/2023
What I like about Docuware is that they are creating a strong community, they offer webinars every...
What I like about Docuware is that they are creating a strong community, they offer webinars every month, they are very helpful since they are always innovating and teaching new techniques and processes for the effective use of Docuwere.
Pros
Something I like about Docuware, its interface, its dashboard is simple but functional, I like how it displays all the documents in a single view, it is quite organized to handle large amounts of documents. I consider it an excellent solution for the digital transformation of a company, and for remote work since it is based on the cloud. Something to highlight about the Docuware is that it has applications for iOS and Android, this helps the workflow to speed up the processes.
Cons
For a new user, the learning curve can be a bit long since it has some functions and tools that you don't understand at first, another point that needs to be improved a lot is its editing tools, if it works with a predefined format it's fine. but if you need to make numerous changes it can be a bit tedious.
Response from DocuWare
Thank you for taking the time to review DocuWare. We appreciate your input. We're glad to hear that your company is benefiting from our solution. If we can ever be of assistance, please contact us at customer.feedback.com.
- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
DocuWare: Serviceable
Reviewed on 2/2/2021
My experience was good. As stated, once you figured out what you needed to do to complete the...
My experience was good. As stated, once you figured out what you needed to do to complete the transaction, it was fine.
Pros
Our association used Docuware for about six years and for where our business model was at the time, it served a good purpose. Once you figured out the system, it was easy enough to use, albeit a bit "clunky."
We used it primarily for uploading invoices and bills to be paid.
Cons
It was challenging to find past invoices with this system. Docuware was not overly intuitive, so it took a fair amount of time to figure out how to access and pull up past invoices if there were questions about payment.
Response from DocuWare
Thank you for taking the time to review DocuWare. I'm glad that your overall experience with our solution was positive. The situation that you describe is not typical. DocuWare is known for its ease of use and powerful search capabilities. Customers are able to assign keywords they choose, such as vendor and date, as well as use full text search. If you have further input, please reach out to us at [email protected]
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An excellent solution provider for my documents.
Reviewed on 15/11/2022
I was able to get the effect I wanted in the management of my documents.
I was able to get the effect I wanted in the management of my documents.
Pros
Affordable. Fast interface. It simplifies searching for documents and greatly reduces the time it takes to find a document.
Cons
There is nothing I don't like about the product, it provided the control of my documents as I wanted.
Response from DocuWare
Thank you for taking the time to review DocuWare. We appreciate your positive feedback about how our cloud-based solution has enabled your organisation to automate manual tasks, increase productivity and improve collaboration across departments. If we can ever be of assistance, please reach out to us at [email protected]
DocuWare FAQs
Below are some frequently asked questions for DocuWare.Q. What type of pricing plans does DocuWare offer?
DocuWare offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Available
Contact DocuWare for full details of flexible storage and user package options across the following plans: Trial: 250 MB storage, unlimited users Base: 20 GB storage, 4 users Professional: 50 GB storage, 15 users Enterprise: 100 GB, 40 users Enterprise Large: 250 GB, 100 users
Q. Who are the typical users of DocuWare?
DocuWare has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does DocuWare support?
DocuWare supports the following languages:
Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
Q. Does DocuWare support mobile devices?
DocuWare supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does DocuWare integrate with?
DocuWare integrates with the following applications:
ABBYY FineReader PDF, ABBYY FlexiCapture, Autostore, Chorus, Dynamics ATS (Applicant Tracking System for Microsoft Dynamics 365), Kofax Capture, Kofax Insight, Kofax Kapow, Kofax SignDoc, Kofax TotalAgility, Microsoft 365, Microsoft Azure, Microsoft Dynamics AX, Microsoft Dynamics CRM - dupe, Microsoft Dynamics GP, Microsoft Excel, Microsoft Outlook, Microsoft SharePoint, NetSuite, NetSuite CRM, NetSuite Financials, NetSuite OpenAir, NetSuite SRP, Oracle Database, Oracle E-Business Suite, Oracle JDeveloper, Pegasus, PlanetPress Connect, QuickBooks Online Advanced, SAP BusinessObjects Business Intelligence, SAP HANA Cloud, SAP StreamWork, SIMS, SYSPRO, Sage 200, Sage 200 Evolution, Sage 50cloud Accounting, Sage 50cloud Payroll, Sage X3, Xero
Q. What level of support does DocuWare offer?
DocuWare offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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