About OnBase

OnBase is a flexible ECM solution that combines integrated document management, records management and business process management. OnBase is a scalable technology platform, tailored to department and can adapt to suit the needs of any evolving organization.

OnBase specializes in transactional content management and has integrations in the Enterprise, Healthcare, Higher Education, Government, Insurance and Financial Services sectors. The software can be on-premise or cloud hosted.

Manage Accounts Payable, Account receivable, procurement and purchasing as well as HR tasks.

OnBase can optimize the way that data flows through your organization by automating predictable decisions.

Pricing starting from:

US$25,000.00

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to OnBase

Key benefits of OnBase

  • Instantly access all your data, documents and business processes from wherever you are, through any application, on whatever device you are using.

  • OnBase is fully integrable with other applications. It links documents & data stored within OnBase to the transactions & activities in other applications, making them easily accessible to all users.

  • OnBase is used across industries and provides solutions for the HR, Financial Services, Higher Education, Insurance & Healthcare sectors.

  • The scalability of OnBase means that it can be tailored to fit the needs of any sized enterprise.

  • OnBase software can be premise-based or hosted externally.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, United Kingdom, Mexico, United States

    Supported Languages

    English

    Pricing starting from:

    US$25,000.00

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to OnBase

    Images

    OnBase Software - OnBase purchase order
    OnBase Software - OnBase document search
    OnBase Software - OnBase iPad app
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    OnBase Software - OnBase purchase order OnBase Software - OnBase document search OnBase Software - OnBase iPad app

    Features

    Total features of OnBase: 49

    • API
    • Access Controls/Permissions
    • Alumni Management
    • Approval Process Control
    • Archiving & Retention
    • Batch Processing
    • Billing & Invoicing
    • Business Process Automation
    • Calendar Management
    • Collaboration Tools
    • Compliance Management
    • Compliance Tracking
    • Customisable Dashboard
    • Data Aggregation and Publishing
    • Deployment Management
    • Document Check-in / Check-out
    • Document Classification
    • Document Management
    • Document Storage
    • Electronic Signature
    • Email Management
    • File Recovery
    • File Sharing
    • Financial Aid Management
    • Forms Management
    • Full Text Search
    • Graphical Workflow Editor
    • HIPAA Compliant
    • Indexing
    • Integrations Management
    • Invoice Processing
    • Medical History Records
    • Metadata Extraction
    • Mobile Access
    • Mobile Capture
    • Offline Access
    • Optical Character Recognition
    • Patient Management
    • Patient Records Management
    • Revision History
    • Risk Management
    • Search/Filter
    • Student Information/Records
    • Task Management
    • Vendor Management
    • Version Control
    • Visual Modeling
    • Workflow Configuration
    • Workflow Management

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    Reviews

    Overall rating

    4.3 /5
    (61)
    Value for Money
    4.0/5
    Features
    4.3/5
    Ease of Use
    4/5
    Customer Support
    4.2/5

    Already have OnBase?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 61
    Stephen B.
    Overall rating
    • Industry: Design
    • Company size: 501-1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    OnBase

    Reviewed on 20/3/2019

    My overall experience with OnBase has been excellent. I don't know what I would do without it as...

    My overall experience with OnBase has been excellent. I don't know what I would do without it as far as keeping me organized. I recommend this software to anyone that has countless PDFs they need to keep a record of and have the option of retrieving at any given moment.

    Pros

    OnBase is excellent for keeping copies of all my client's purchase orders in one place. The layout is user friendly and very simple to use. I mainly use it to keep track of countless numbers of PDFs I have on file. Once imported in to OnBase, I am able to retrieve those files with a simple search. It's been a lifesaver for keeping me organized.

    Cons

    The only issue I have with OnBase is a minor annoyance. When I am importing documents, I am not able to drag and drop multiple files at a time. If I have 10 files to import, then I have to do 10 separate imports for each. Other than that, I do not have any complaints.

    Denny S.
    Overall rating
    • Industry: Higher Education
    • Company size: 1,001-5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Using OnBase in Higher Education

    Reviewed on 1/10/2018

    Within the Registrar's Office, we utilize OnBase and it's ability to use OCR functionality to...

    Within the Registrar's Office, we utilize OnBase and it's ability to use OCR functionality to capture information from students' transcripts for input into our student information system. This alone eliminates dozens of hours of manual labor each week. On top of that, it is a reliable, quick, enterprise imaging solution.

    Pros

    OnBase provides a feature-rich imaging solution that is beloved on our campus. In addition to being a solid imaging solution, OnBase features a powerful workflow engine that allows for easy automation of processes.

    Cons

    Depending upon how it is being used, the number of options can be somewhat intimidating. However, once a user is briefed on how to utilize the system and its tools, this is no longer an issue.

    Bobby E.
    Overall rating
    • Industry: Banking
    • Company size: 5,001-10,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Easy storage

    Reviewed on 9/12/2021

    Pros

    We use onbase to easily store clients documents and paperwork. The search function on onbase is easy to use and has easy filters to find specific documents.

    Cons

    It can be laggy or slow at times. Sometimes when searching, it thinks for a few minutes before finding a file.

    Randy Z.
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    OnBase has gone downhill

    Reviewed on 25/7/2018

    Pros

    all in one document and workflow management software, but the pros end there.
    OnBase 13 was great, OnBase 17 not so much

    Cons

    we upgraded from OnBase 13 to OnBase 17 and let me tell you it is a disaster. OnBase 17 is slower substantially in every category. We are using a click once install, now it has to check the server every time you open, word, or excel, outlook or even OnBase itself for a new version, which sounds great, but this can take 30-45 seconds EVERYTIME you want to open a document. Switching from inbox to related items is very slow, 6-10 seconds, which doesn't seem like a lot, but over the course of a day where you do this 70 times, well you do the math for wasted productivity. And then there is the Random errors that constantly come up on a users system that has worked just fine for months, but there is no solution to that either. Hyland support is virtually non existent, their only solutions are run this software utility that they have. Nothing is ever resolved, they just keep "kicking the can down the road", or tell us to update to version 18. sorry after this disaster our next upgrade will be to something else. Our business users are screaming to go back to version 13.

    Elizabeth H.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    All encompassing clinical file management

    Reviewed on 13/10/2021

    Overall on base has been a very valuable part of the day-to-day operations. The many features of on...

    Overall on base has been a very valuable part of the day-to-day operations. The many features of on base allow us to use it for virtually every aspect of patient care.

    Pros

    On base has several different facets, Each of these facets controls a different aspect of patient workload. On base can be used to fax documents, store clinical documents, and store all the different parts of a patient’s medical record.

    Cons

    Sometimes the number of features on base has is a little overwhelming. I also find in my experience that many times after an update has been pushed through on base, certain aspects do not work correctly. This is typically solved by calling the helpdesk.

    Showing 5 reviews of 61 Read all reviews

    OnBase FAQs

    Below are some frequently asked questions for OnBase.

    OnBase offers the following pricing plans:

    • Starting from: US$25,000.00
    • Free Trial: Not Available

    Please contact OnBase for pricing information

    OnBase has the following typical customers:

    11-50, 51-200, 201-500, 501-1,000, 1,001+

    OnBase supports the following languages:

    English

    OnBase supports the following devices:

    OnBase integrates with the following applications:

    DocuSign

    OnBase offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

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