Salesforce Sales Cloud

About Salesforce Sales Cloud

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce.

Whether you’re starting your business or looking to grow, Sales Cloud can help you win more deals by building better customer relationships. Get up and running fast with single source of truth for all of you customer data. Enhance your sales productivity by automating manual tasks so you can focus on your customers. And when you’re ready to grow, you can connect your entire business to Salesforce with a single platform that helps you build better customer experiences.


Key benefits of Salesforce Sales Cloud

- Super-charge your sales
- Deliver amazing service
- Join all the important conversations
- Build custom apps and sites
- Collaboration across your global organization
- Mobile: Anywhere access to the live data you need
- Get insights you need to make smarter decisions.


Images

Salesforce Sales Cloud Software - 1
Salesforce Sales Cloud Software - 2
Salesforce Sales Cloud Software - 3
Salesforce Sales Cloud Software - 4
Salesforce Sales Cloud Software - 5
View 6 more
Salesforce Sales Cloud video
Salesforce Sales Cloud Software - 1
Salesforce Sales Cloud Software - 2
Salesforce Sales Cloud Software - 3
Salesforce Sales Cloud Software - 4
Salesforce Sales Cloud Software - 5

Not sure about Salesforce Sales Cloud? Compare with a popular alternative

Salesforce Sales Cloud

4.4 (18,244)
VS.

Starting Price

No pricing found
US$5.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

194
61

Integrations

26
34

Ease of Use

4.0 (18,244)
4.6 (965)

Value for Money

4.0 (18,244)
4.6 (965)

Customer Service

4.1 (18,244)
4.5 (965)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

Zoho Expense

4.6
#1 Alternative to Salesforce Sales Cloud
Zoho Expense is online travel and expense management software that helps businesses streamline corporate travel,...

Freshdesk

4.5
#2 Alternative to Salesforce Sales Cloud
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that...

Neon CRM

4.4
#3 Alternative to Salesforce Sales Cloud
Neon CRM is a platform designed for nonprofits and membership associations. It provides a comprehensive view of...

Amazon S3

4.7
#4 Alternative to Salesforce Sales Cloud
Amazon S3 is a simple storage service that helps developers and IT teams store, backup, archive and retrieve data from...

Reviews

Overall rating

4.4 /5
(18,244)
Value for Money
4.0/5
Features
4.4/5
Ease of Use
4.0/5
Customer Support
4.1/5

Already have Salesforce Sales Cloud?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 18,244
cid
cid
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

CRM for everyone

Reviewed on 10/2/2024

Pros

I loved the distribution of menus and screen view of tools for sales purposes., everything was accessible and easy to find, very user-friendly, as a sales team lead it was perfect to keep track of sales and opportunities of the sales agents as well as great to track progress and forecasts.

Cons

I would probably have the option to customize it according to the employee role in the company because as a salesman it has too many charts and options that are not beneficial for a salesman but for management, as well as some of the features visualized on the screen would be necessary for a team lead and not a customer support agent, so having it customize accordingly would be better.

Losinyono
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Salesforce Sales Cloud

Reviewed on 3/1/2024

Pros

its easy to customize and use generally

Cons

Very expensive to purchase and not easy to install.

Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

A known name, but overly complicated and not intuitive.

Reviewed on 16/2/2024

Rough. Implementation has not been smooth.

Rough. Implementation has not been smooth.

Pros

Virtually every function imaginable is present.

Cons

Overly complex. Counterintuitive workflows.

Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Very powerful software but with a steep learning curve

Reviewed on 15/11/2023

Pros

The platform is really customizable, you can adapt the tool as much as you want to your company process

Cons

If you don't have anyone in your team with experience in Salesforce is really difficult to get started and understand how to customize all the features it has. It's also expensive so I would only recommend for big companies (200+ employees)

Alternatives Considered

Pipedrive, Freshsales and HubSpot CRM

Reasons for Choosing Salesforce Sales Cloud

Zendesk is good for customer service but it doesn't have enough features to use it as a B2C CRM

Switched From

Zendesk Suite
Paulo
Paulo
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best tool for daily work

Reviewed on 22/2/2024

It's been almost 5 years using this app and I must say that I didn't know that you as a user have...

It's been almost 5 years using this app and I must say that I didn't know that you as a user have the possibility to do several things just with one tool. I have no words to describe how helpful this CRM is.

Pros

You have the chance to combine all in one platform with Sales Force. You can save client information, appointments, historical data, etc.

Cons

Maybe it's a little hard to understand all features but at the end it's worth it. It's such a great help to make our Labor days easier.

Showing 5 reviews of 18,244 Read all reviews

Salesforce Sales Cloud FAQs

Below are some frequently asked questions for Salesforce Sales Cloud.

Salesforce Sales Cloud offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Basic sales and marketing for up to 5 users $25 /user/month* (billed annually) Complete CRM for any size team $80 /user/month* (billed annually) Deeply customizable CRM for your business $165 /user/month* (billed annually) Unlimited CRM power and support $300 /user/month* (billed annually)

Salesforce Sales Cloud has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Salesforce Sales Cloud supports the following languages:

English, French, German, Italian, Russian, Spanish, Swedish

Salesforce Sales Cloud supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Salesforce Sales Cloud integrates with the following applications:

8x8 Virtual Office, Birdeye, Box, Bullhorn Jobscience, ClearSlide, Crowdstack Pro, Desk.com, Dropbox Business, Eventbrite, Evernote Teams, Expensify, Five9, GetFeedback, Gmail, GoTo Meeting, Litmos, Mailchimp, Professional Services Cloud, QlikView, Quickbooks Online, Smartsheet, SurveyMonkey, Veeva CRM, Webinato, Yesware, Zapier

Salesforce Sales Cloud offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Salesforce Sales Cloud.