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Salesforce Sales Cloud

Name: Salesforce Sales Cloud
Rating: 4.4 (18700 reviews)

Salesforce Sales Cloud

4.4 (18,700)

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Cloud-based CRM & Sales Automation

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About Salesforce Sales Cloud

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce.

Whether you’re starting your business or looking to grow, Sales Cloud can help you win more deals by building better customer relationships. Get up and running fast with single source of truth for all of you customer data. Enhance your sales productivity by automating manual tasks so you can focus on your customers. And when you’re ready to grow, you can connect your entire business to Salesforce with a single platform that helps you build better customer experiences.

Pricing starting from:

US$25.00/month

Free Version
Free Trial
Subscription

Key benefits of Salesforce Sales Cloud

- Super-charge your sales
- Deliver amazing service
- Join all the important conversations
- Build custom apps and sites
- Collaboration across your global organization
- Mobile: Anywhere access to the live data you need
- Get insights you need to make smarter decisions.

Typical Customers

Freelancers
Small Businesses (2-50)
Mid-size Companies (51-500)
Large enterprises (500 and more)

Deployment

Cloud-based
On-premise

Markets

Australia, Austria, Belgium, Canada, China and 26 others

Supported Languages

English, French, German, Italian, Russian and 2 others

Pricing starting from:

US$25.00/month

Free Version
Free Trial
Subscription

Images

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Features

Total features of Salesforce Sales Cloud: 195

"What If" Scenarios
AI/Machine Learning
API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting

Agent Management
Alerts/Notifications
Appointment Management
Appointment Scheduling
Approval Process Control
Assignment Management
Audience Targeting
Auto-Dialer

Automatic Call Distribution
Batch Processing
Bid Management
Budgeting/Forecasting
Business Card/Badge Scanning
Business Process Control
Buyer Management
CRM

CRM Integration
Calendar Sync
Calendar/Reminder System
Call Centre Management
Call List Management
Call Logging
Call Management
Call Monitoring

Call Recording
Campaign Analytics
Campaign Management
Campaign Planning
Catalogue Management
Change Order Management
Channel Management
Chat/Messaging

Client Management
Client Portal
Client Tracking
Client/Property Matching
Collaboration Tools
Commenting/Notes
Commission Management
Communication Management

Competitive Analysis
Configurable Workflow
Contact Database
Contact Management
Contract/License Management
Conversion Tracking
Correlation Analysis
Customer Database

Customer Engagement
Customer History
Customer Segmentation
Customer Social Profiles
Customer Support
Customisable Branding
Customisable Reports
Customisable Templates

Customizable Fields
Dashboard
Dashboard Creation
Data Import/Export
Data Management
Data Synchronisation
Data Visualisation
Deal Management

Document Management
Document Storage
Drag & Drop
Dynamic Modeling
Electronic Signature
Email Management
Email Marketing
Email Response Control

Email Templates
Email Tracking
Employee Management
Engagement Tracking
Estimating
Exception Reporting
Field Sales Management
Financial Management

For AEC Industry
For Insurance Industry
For Mac Devices
For Real Estate
For Real Estate Agencies
For Sales Teams/Organizations
For Small Businesses
For Startups

For iPad Devices
Forecasting
Goal Management
Graphical Data Presentation
Inbox Management
Interaction Tracking
Internal Chat Integration
Job Costing

Job Scheduling
Key Performance Indicators
Knowledge Base Management
Knowledge Management
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Generation

Lead Management
Lead Nurturing
Lead Qualification
Lead Scoring
Lead Segmentation
Listing Management
Live Chat
Marketing Automation

Medical History Records
Meeting Management
Mobile Access
Modeling & Simulation
Monitoring
Multi-Campaign
Multi-Channel Communication
Multi-Channel Marketing

Multi-Currency
Opportunity Management
Patient Communications
Patient Management
Performance Management
Performance Metrics
Physician Management
Pipeline Management

Pipeline Reports
Predictive Analytics
Presentation Tools
Price Optimisation
Prioritisation
Product Catalogue
Progress Tracking
Project Management

Project Time Tracking
Project Tracking
Projections
Proposal Generation
Proposal Management
Prospecting Tools
Purchase Order Management
Quotes/Estimates

Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Recommendations
Referral Tracking
Reminders

Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
Sales Activity Management
Sales Approval
Sales Automation
Sales Forecasting
Sales Onboarding & Training

Sales Pipeline Management
Sales Reports
Sales Trend Analysis
Scheduling
Search/Filter
Segmentation
Self Service Portal
Shared Contacts

Social Media Integration
Source Tracking
Statistical Analysis
Subcontractor Management
Support Ticket Management
Tagging
Task Management
Task Progress Tracking

Task Scheduling
Template Management
Territory Management
Third-Party Integrations
Training Management
Transaction Management
Version Control
Visual Analytics

Warranty Tracking
Web-based Deployment
Workflow Management

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Reviews

Overall rating

4.4 /5

(18,700)

Value for Money

4.0/5

Features

4.4/5

Ease of Use

4.0/5

Customer Support

4.1/5

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Showing 5 reviews of 18,700 Read all reviews

Showing 5 reviews of 18,700

Himaanshu

Overall rating

Industry: Information Technology & Services
Company size: 51–200 Employees
Used Daily for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 9.0 /10

Complex, Integrated tool

Reviewed on 3/8/2024

Overall, it is a great customer relationship management (CRM) platform that helps businesses manage...

Overall, it is a great customer relationship management (CRM) platform that helps businesses manage their sales process, customer data, and interactions.

Pros

It significantly enhances sales pipeline by optimizing lead management and conversion rates. Convert more prospects into customers by effectively nurturing leads, streamlining sales processes, and gaining valuable insights into customer behavior.

Cons

Implementation is quite complex and resource-intensive, often presenting challenges for smaller businesses or those lacking dedicated IT support.

Arpit

Overall rating

Industry: Staffing & Recruiting
Company size: 51–200 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 9.0 /10

Powerful CRM for Driving Sales Growth

Reviewed on 27/10/2024

Overall, Salesforce Sales Cloud is a very useful and powerful CRM that increases sales efficiency...

Overall, Salesforce Sales Cloud is a very useful and powerful CRM that increases sales efficiency and customer relationship management.
Mobile app integrations improve accessibility and connectivity which makes this an essential tool for sales success.

Pros

Salesforce Sales Cloud helps in lead management, AI-driven information, and customizable dashboards which help sales teams to prioritize and close deals with our clients.

Cons

Salesforce Sales Cloud requires specific training and onboarding to use the service effectively which leads to the platform’s higher cost compared to other CRMs it is a con for smaller businesses with low budgets

Tung

Overall rating

Industry: Construction
Company size: 51–200 Employees
Used Monthly for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 7.0 /10

Useful Products For Non-Profit

Reviewed on 12/10/2024

This application was easy to learn, use, and helpful.

Pros

The platform was easy to use for work purpose.

Cons

It seems that this product is popular in the non-profit than business world.

Vanessa

Overall rating

Industry: Computer Networking
Company size: 10,000+ Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 8.0 /10

The Ultimate Business Card Book

Reviewed on 21/8/2024

I use it on a daily basis, in general it is a good solution to store everything customer-related,...

I use it on a daily basis, in general it is a good solution to store everything customer-related, not only as a large business card holder but a project manager deals and agendas.

Pros

It is a good CRM where everything can be organized by leads and opportunities. I like that it is easy to keep track of everything that is customer related and it allows you to integrate with another different tools for quoting.

Cons

Since it is all in one, sometimes the interface it is not user-friendly and it can take a while to find what you are looking for.

Sam

Overall rating

Industry: Computer Software
Company size: 2–10 Employees
Used Weekly for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 8.0 /10

Powerful Tool with a Learning Curve, but Worth the Investment

Reviewed on 9/11/2024

My overall experience with Salesforce Sales Cloud has been positive. It’s a powerful tool for...

My overall experience with Salesforce Sales Cloud has been positive. It’s a powerful tool for managing customer relationships and sales processes, and once you get the hang of it, it can really improve how you work. The platform helps keep everything organized and gives you a clear view of your sales pipeline and performance. It took some time to learn at first because there are so many features, but the customization and automation options are worth it. The ability to work from anywhere with the mobile app is also a huge plus. Overall, it’s a solid tool for any sales team.

Pros

What I liked most about Salesforce Sales Cloud is how easily it can be customized to meet business needs. It helps organize and manage customers and deals in a flexible and simple way. It also allows for quick and accurate reporting, making it easy to track performance and make decisions. The integration with other tools and the mobile app make it convenient for sales teams to work from anywhere.

Cons

What I liked least about Salesforce Sales Cloud is that it can feel a bit overwhelming at first. There are so many features and options that it takes time to learn and get comfortable with everything. Also, the customization options, while helpful, sometimes require more technical skills or extra support from a developer, especially if you want something very specific. It’s powerful, but the learning curve and setup can be challenging for new users or small teams without a lot of tech resources.

Showing 5 reviews of 18,700 Read all reviews

Salesforce Sales Cloud FAQs

Below are some frequently asked questions for Salesforce Sales Cloud.

Q. What type of pricing plans does Salesforce Sales Cloud offer?

Salesforce Sales Cloud offers the following pricing plans:

Starting from: US$25.00/month
Pricing model: Subscription
Free Trial: Available

Basic sales and marketing for up to 5 users $25 /user/month* (billed annually) Complete CRM for any size team $80 /user/month* (billed annually) Deeply customizable CRM for your business $165 /user/month* (billed annually) Unlimited CRM power and support $330 /user/month* (billed annually)

Q. Who are the typical users of Salesforce Sales Cloud?

Salesforce Sales Cloud has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Q. What languages does Salesforce Sales Cloud support?

Salesforce Sales Cloud supports the following languages:

English, French, German, Italian, Russian, Spanish, Swedish

Q. Does Salesforce Sales Cloud support mobile devices?

Salesforce Sales Cloud supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Q. What other apps does Salesforce Sales Cloud integrate with?

Salesforce Sales Cloud integrates with the following applications:

Birdeye, Box, ClearSlide, Crowdstack Pro, Dropbox Business, Eventbrite, Evernote Teams, Expensify, Five9, GetFeedback, Gmail, GoTo Meeting, Litmos, Mailchimp, Professional Services Cloud, QuickBooks Online, Smartsheet, SurveyMonkey, Veeva CRM, Webinato, Yesware, Zapier

Q. What level of support does Salesforce Sales Cloud offer?

Salesforce Sales Cloud offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Salesforce Sales Cloud.