About Docebo

Docebo is redefining the way enterprises leverage technology to create, deliver, and understand the business impact of their learning experiences through The Docebo Learning Suite.

With Docebo's multi-product learning suite, enterprises around the world are equipped to tackle any learning challenge and create a true learning culture within their organization.

Key benefits of Docebo

Boundless Configurability
Create flexible learning programs with dozens of extensions and native integrations across all products.

Business Impact, Measured
Validate your company's learning investment and make data-driven decisions to drive your business.

Multi-Auidence Delivery
Deliver personalized, scalable learning to several internal, external or blended audiences.

Scale Across The Learning Loop
Tackle any learning challenge to create a true learning culture within your organization.

Streamline Your Content Strategy
Create and manage your own learning content or leverage high-quality off-the-shelf e-learning content.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, Germany, United Kingdom and 3 others, Japan, Mexico, United States

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch and 17 others, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese

Images

Docebo navigation panel
Docebo advanced reporting
Docebo courses
Docebo widgets
Docebo UI
Docebo Learning Impact
Docebo Shape
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Docebo video
Docebo screenshot: Docebo navigation panel Docebo screenshot: Docebo advanced reporting Docebo screenshot: Docebo courses Docebo screenshot: Docebo widgets Docebo screenshot: Docebo UI Docebo screenshot: Docebo Learning Impact Docebo screenshot: Docebo Shape

Features

Total features of Docebo: 97

  • A/B Testing
  • AICC Compliance
  • API
  • Academic/Education
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Attendance Management
  • Audit Trail
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • CRM
  • Calendar Sync
  • Certification & Licensing
  • Certification Tracking
  • Class Scheduling
  • Commenting / Notes
  • Compliance Management
  • Conferencing
  • Content Management
  • Corporate/Business
  • Course Library
  • Course Management
  • Course Tracking
  • Credit Card Processing
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronisation
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Alerts
  • Employee Portal
  • Employee Training
  • Engagement Analytics
  • Enrollments/Onboarding
  • Full Text Search
  • Gamification
  • Help Desk Management
  • Instructor Management
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Media Management
  • Mobile Access
  • Mobile Learning
  • Modeling & Simulation
  • Monitoring
  • Multi-Location
  • Multiple Format Support
  • Offline Access
  • Online Catalogue
  • Performance Metrics
  • Preview Functionality
  • Progress Reports
  • Progress Tracking
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Tasks
  • Registration Management
  • Reminders
  • Rewards Management
  • Role-Based Permissions
  • SCORM Compliance
  • Scheduled / Automated Reports
  • Secure Login
  • Self-Enrollment
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Social Media Integration
  • Synchronous Learning
  • Tests/Assessments
  • Third Party Integrations
  • Training Administration
  • Training Companies
  • Training Management
  • Video Conferencing
  • Video Support
  • Virtual Classroom
  • Website Management
  • Widgets
  • eCommerce Management
  • eLearning Companies

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Reviews

Overall rating

4.2 /5
(113)
Value for Money
3.9/5
Features
4.1/5
Ease of Use
4.2/5
Customer Support
3.9/5

Already have Docebo?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 113
Jennifer C.
Overall rating
  • Industry: Entertainment
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Docebo continues to grow and evolve as we do.

Reviewed on 16/10/2019

They have been the most phenomenal partners for our organization. We truly believe that their...

They have been the most phenomenal partners for our organization. We truly believe that their success has allowed us to experience the growth and success we have driving a learning culture.

Pros

We love the fact the software is constantly growing and evolving and has allowed us to grow beyond what we originally thought possible. We also love the partnership we have with Docebo. We feel our business truly matters to them and that they listen to our needs and use cases to help us solve any issues.

Cons

The software is growing and evolving quickly, it sometimes feels like they are moving quickly onto the next product rather than fully developing what they were working on. The product or new feature may be 95%-99% complete.

Erik K.
Overall rating
  • Industry: Internet
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Docebo is a cost-effective customizable powerhouse LMS

Reviewed on 12/4/2021

Docebo was very simple to roll out. It is very turn-key experience early-on, but also allows you to...

Docebo was very simple to roll out. It is very turn-key experience early-on, but also allows you to grow it into the LMS of your dreams. My LMS admin has been able to shape the learner experience by utilizing all the many customization features Docebo has. It is an integral part of our company's daily learning.

Pros

The control the platform gives you. The customization options are off the charts! We've completely bent Docebo to our desires and set up various views for different roles and departments, as well as customer reporting. The white label experience is also fabulous.

Cons

The thing I least like about Docebo is actually an asset to them. They offer additional modules including social learning and learning insights, but both at additional cost. Since we didn't purchase those when we first started with Docebo, now I'll have to get separate budget approval for them.

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 11-50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Customer support is essentially non-existent below Enterprise level

Reviewed on 17/5/2019

Our biggest mistake was not doing a better job of gauging the level of customer support we would...

Our biggest mistake was not doing a better job of gauging the level of customer support we would receive as a "basic" user. At our level, Docebo offers no implementation support and very little admin training before you go live. It is essentially an unsupported product. Our sole recourse for help became tech support tickets, and for much of the time we were customers, the Docebo team was facing a massive backlog of these tickets. It wasn't uncommon to wait two weeks for a response to a simple technical issue.

What really caused massive frustration internally was Docebo's insistence that we either upgrade to the Enterprise service level or continue to experience similar failures. Time and time we tried to work with them to find ways to stabilize our situation, and we were willing to pay more for additional services. Docebo would not even begin to negotiate with us. I personally felt they took zero accountability for our team's success with their platform, and as paying customer of any level, that is unacceptable and insulting.

Unless you have a crack team of LMS admin experts and instructional designers who can pick up Docebo's slack, I recommend you stay far, far away from this company.

Pros

Docebo is forward-thinking and definitely has some good ideas in theory. It initially attracted our company based on its clean user interface and entry-level price point.

Cons

Their webinar integration functions caused massive headaches for our staff and users. Integrations would fail without warning, and Docebo support was never willing or able to help us find a permanent solution. Webinar failures caused a great deal of frustration among our users and discouraged repeated use.

Additionally, there are quite a few bugs in their user management and notification management admin features. Our staff spent a massive amount of time opening tech support tickets for these issues and trying to get them "elevated" in order that they may actually be addressed. While most issues were relatively small, added together they played a large role in killing our team's momentum.

Finally, the general intuitiveness of the admin menu and setup is below par. Numerous important functions are buried in sub-menus or require strange, unexplained box-checking. It doesn't help that their Knowledge Base only provides superficial introductions to these processes.

Antonin D.
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

"Docebo continue de croître et d'évoluer comme nous."

Reviewed on 2/3/2021

Ils ont été les partenaires les plus extraordinaires de notre organisation. Nous croyons...

Ils ont été les partenaires les plus extraordinaires de notre organisation. Nous croyons sincèrement que leur succès nous a permis de connaître la croissance et le succès de notre culture d’apprentissage.

Pros

Nous aimons le fait que le logiciel croît et évolue constamment et nous a permis de progresser au-delà de ce que nous pensions initialement possible. Nous aimons aussi le partenariat que nous avons avec Docebo. Nous estimons que notre entreprise compte vraiment pour eux et qu’ils sont à l’écoute de nos besoins et utilisent des exemples pour nous aider à résoudre tous les problèmes.

Cons

Le logiciel grandit et évolue rapidement, on a parfois l'impression de passer rapidement au produit suivant plutôt que de développer pleinement ce sur quoi il travaillait. Le produit ou la nouvelle fonctionnalité peut être complet à 95%.

Izzy I.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201-500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Powerful Technology that Requires Lengthy Implementation

Reviewed on 16/10/2019

Everyone at Docebo is extremely helpful and kind. Our implementation specialist was very...

Everyone at Docebo is extremely helpful and kind. Our implementation specialist was very transparent with us. When she couldn't answer a question we had for her, she made sure to follow up once she found the answer. Our CSM has also been great! Always very responsive.

Docebo has allowed us to tackle so many new projects and provide our learners with a ton of new on demand resources and training. We are so excited to see what is down the road for Docebo!

Pros

Customization - The ability to customize homepages, additional fields, notifications, etc. has been extremely useful.

Usability - Our users find it very easy to use on their end. It is very user friendly

Overall Training - We have been able to accomplish a ton of training since we went live a few months ago. We have been able to create training in house and assign it to our sales teams in Docebo and upload content from an outside provider. This has given our learners a ton of opportunity to learn when they want and where they want.

The People - Everyone we have worked with at Docebo have been very responsive, knowledgeable, and friendly.

Cons

Would love move functionality when it comes to reporting, surveys, and rating/commenting on courses. We'd like more customizable and powerful reporting. We need the ability to send pre and post course surveys for many courses (same survey, but need to know which course it is filled out for). We also need the ability to see the number of ratings on courses and be notified when our users comment on a course.

A couple other things....
Response time can be frustrating. Our platform can be slow sometimes .
There are a few other "wants" as far as functionality goes, but it is overall very powerful.

Showing 5 reviews of 113 Read all reviews

Docebo FAQs

Below are some frequently asked questions for Docebo.

Docebo offers the following pricing plans:

  • Free Trial: Available

Starter, Advanced, and Enterprise plans are available. Contact Docebo for pricing details.

We do not have any information about Docebo features

Docebo has the following typical customers:

51-200, 201-500, 501-1,000, 1,001+

Docebo supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese

Docebo supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Docebo integrates with the following applications:

Adyen, Authorize.Net, BlueJeans, Cisco Webex, Elucidat, Facebook, Gmail, GoToMeeting, GoToTraining, GoToWebinar, Google Analytics, Google Calendar, Google Drive, Google Workspace, LinkedIn for Business, Microsoft Teams, Okta, OnSync, Optimizely, PayPal, Salesforce Sales Cloud, Shopify, Slack, Stripe, Twitter, Vivocha, WordPress, Zendesk

Docebo offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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