Pipedrive
About Pipedrive
Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.
Pipedrive’s interface empowers salespeople to streamline workflows and unlock instant sales insights. Easily track deal and lead progress with Pipedrive’s visual sales pipeline and fine-tune your strategy with reporting features and a personalized AI Sales Assistant. Pipedrive offers various app integrations across all revenue stages, including Zapier, Zoom and Google Workspace, so teams can sync all data in one place and supercharge productivity.
Administrators can reach the right contacts at the right time with intelligent lead segmentation and activity reminders that tell when to take action. When it’s time to seal the deal, compose instant, irresistible sales emails in just one click.
Pricing starting from:
€14.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Pipedrive
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
€14.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Pipedrive: 173
Alternatives
noCRM.io
Woodpecker
Dubsado
Zendesk Suite
Reviews
Already have Pipedrive?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Optimizing sales with Pipedrive
Reviewed on 4/9/2023
Effortless operation. Simple to initiate use of. Simple and straightforward customer relationship...
Effortless operation. Simple to initiate use of. Simple and straightforward customer relationship management service for little businesses. It's a good product overall, but it doesn't get nearly enough credit or attention.
Pros
It's the greatest pipeline tool I've used, plus it integrates with a ton of other services, so you can do cool stuff like having it dial leads for you as soon as they're created.
Cons
Pipedrive does not have any big flaws in my opinion. Pipedrive is a promising CRM platform with strong future prospects. I just feel like Hubspot, which handles a lot of marketing, is the most comparable service, and that not enough people are aware of Pipedrive.
Response from Pipedrive
Hey Amanda,
We truly appreciate the detailed feedback! Thank you!
Reach out to our Support if there is anything we can help with.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Pipedrive works well for Customer and Sales management.
Reviewed on 8/3/2024
Very good program and I recommend to manage the Sales process. It is ideal to manage the stages of...
Very good program and I recommend to manage the Sales process. It is ideal to manage the stages of Lead generation and managing the process. You can not lose Leads and prospects.
Pros
The Comprehensive Visuals and Presentations.
Cons
It requires some experience to create the process properly, is a bit difficult to create all the "funnels"
Response from Pipedrive
Daniel, thank you for sharing your experience with Pipedrive!
Let us know if you need any help!
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Pipedrive can't compete with some bigger vendors
Reviewed on 3/12/2024
I only used pipedrive for about a year. I feel like I could have gotten the same amount of value...
I only used pipedrive for about a year. I feel like I could have gotten the same amount of value out of a spreadsheet.
Pros
It has a super easy user interface. Not a whole lot of features needed to use it for pipeline management.
Cons
A lot more stripped down contact management tool than some of the other major players.
Response from Pipedrive
Hello Alec,
We appreciate you taking the time to share your thoughts.
Pipedrive is designed to be a simple yet powerful tool for managing pipelines, and it’s tailored for teams that value efficiency and ease of use. We’re always working on adding new features and improvements to better meet the needs of our users.
We value your input on the contact management aspect and will certainly keep it in mind as we enhance our offering.
If you ever decide to revisit Pipedrive, we’d be happy to show you the latest updates and discuss how we can better support your workflow.
Thanks again, and we wish you success with your business tools!
Best regards,
Pipedrive Team
- Industry: Biotechnology
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
ENDLESS Possibilities and Knowledge at Your Fingertips
Reviewed on 31/10/2024
Amazing! The amount of capabilities that Pipedrive has is absolutely astounding - you can have...
Amazing! The amount of capabilities that Pipedrive has is absolutely astounding - you can have every detail about a lead, deal, organization, client, and more in there, and the possibilities are endless. No joke, you could pull up a lead and know their eye color, favorite food, where you met them, and even input a note detailing an important detail in your conversation with them, that you can drop into your next conversation. You log in activities like phone calls, emails, texts, and more, and it syncs easily with your inbox so that is all automated and literally everything is logged for reference. In theory, this program can fix employee turnover training times - new employees just have to open up a lead, and every and any detail they need to know is there for reference, from the last employee that handled that account.
Pros
I love the amount of details you can input into this program. We need to have lots of different notes and details and variables for our business, like leads versus deals, and then for each contact we need to know where we got that client, why, what organization they are a part of, the organization's address, phone number, and the individuals addresses/phone, plus we are able to add activities, notes, whether the lead is cold, warm, hot, etc. The organization and details are endless, and it's incredibly helpful - this is truly how you educate an entire organization on every detail needed to know of a lead or client.
Cons
It is admittedly a bit hard to learn - it's very user-friendly, but because of how many capabilities and opportunities that Pipedrive has, it takes a bit to learn all the ins and outs.
Response from Pipedrive
Thank you for your feedback!
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Tool For A Great Price
Reviewed on 25/9/2024
Overall it is a great tool that has great potential and I hope they improve on areas where they...
Overall it is a great tool that has great potential and I hope they improve on areas where they fall behind their competitors
Pros
Pipedrive is great, it has a simple workflow while allowing a lot of customisation
Cons
The email feature is lacking, considering the competition's features set in this area.
Alternatives Considered
HubSpot CRMReasons for Switching to Pipedrive
Pricing, HubSpot was very expensive in comparison and the costs just skyrocketed when we started looking at automation features.Response from Pipedrive
Thank you for your feedback!
Pipedrive FAQs
Below are some frequently asked questions for Pipedrive.Q. What type of pricing plans does Pipedrive offer?
Pipedrive offers the following pricing plans:
- Starting from: €14.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
A simple CRM starting at €12.50 per user per month, with a discount on yearly subscriptions
Q. Who are the typical users of Pipedrive?
Pipedrive has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Pipedrive support?
Pipedrive supports the following languages:
Chinese, Czech, Dutch, English, Estonian, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Latvian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
Q. Does Pipedrive support mobile devices?
Pipedrive supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Pipedrive integrate with?
Pipedrive integrates with the following applications:
APIANT, Act-On, ActiveCampaign, ActiveDEMAND, ActiveIQ, Acuity Scheduling, Aircall, Apollo.io, Asana, Bedrock Data, Calendly, CallHippo, Callmaker, Crossbeam, Cyclr, Datananas, Dealfront, Demodesk, Docusign, Drip, Dropbox Business, Dryrun, Dux-Soup, FormCrafts, FreshBooks, Front, Gmail, Google Calendar, Google Contacts, Google Drive, Google Maps, Google Meet, Google Workspace, Gravity Forms, Grow, HappyFox Chat, Help Scout, Highrise, HubSpot CRM, Integrate.io, IntelligenceBank, Intercom, Jotform, JustCall, Kato, Kixie PowerCall, Klenty, Lead Gen & CRM (formerly SharpSpring), Lead Liaison, LeadBoxer, LeadRebel, LiveChat, Livestorm, MRPeasy, Mailchimp, Mailjet, Microsoft 365, Microsoft Outlook, Microsoft Power Automate, Microsoft Teams, NativeForms, Operations Hub, Ottspotta, Outfunnel, PandaDoc, Plecto, Proposable, Proposify, QuickBooks Online, QuickBooks Online Advanced, QuoteWerks, Referral Factory, RightSignature, Ringostat, Ruler Analytics, Seamless.AI, Slaask, Slack, Slemma, Snov.io, SupportBee, Surfe, Survicate, Talkdesk, Talkspirit, TimelinesAI, Toky, Tray.io, Trello, Userlike, Wishpond, Wiza, Woodpecker.co, Woopra, Xero, Yesware, Zapier, Zoom Workplace, lemlist, monday.com, vizrm
Q. What level of support does Pipedrive offer?
Pipedrive offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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