About Firmwater LMS
The Firmwater LMS is a multi-tenant LMS where each of your clients can have their own branded portal. Load and build custom courses for your clients and monitor usage through a single user interface. Course updates are automatically applied for all clients and learners.
You can also sell courses online to both B2B and B2C customers with our Shopify eCommerce integration. Bundle courses, offer discounts, and provide immediate access to purchased seats.
Use Single Sign-On so users can seamlessly access the LMS without having to create new login information. If your client already has their own LMS, use our External LMS integration to host your courses with Firmwater and deliver it through theirs - all while staying in control of your content.
Pricing starting from:
US$495.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Firmwater LMS
• Our multi-tenant architecture allows content providers to create branded LMS clients sites and manage them easily from one intuitive interface. Clients sites can be created and granted access to course content in just a few minutes.
• Build a beautiful online store and deliver your courses automatically using our Shopify integration. The entire process from purchase to course delivery becomes self-sufficient, saving you time and money.
• We work with SCORM compliant authoring tools so you can build courses from multiple components and easily update content to keep it fresh and up-to-date. Use the best authoring tool for each learning experience while maintaining content ownership and portability.
• We work with standards compliant identity providers to provide SSO access, making it easy to integrate with your clients' internal systems. This provides learners with more fluid access to course content, as they will not have to remember their credentials and enter them at each login.
• Allow learners to launch your training courses from an external platform. Learning content remains securely hosted on the Firmwater LMS but is delivered via a different LMS. You decide who gets access to your courses and for how long. Reporting can be accessed through the Firmwater client site and results are passed back to your client's LMS.
Business size
Deployment
- Cloud-based
- On-premise
Markets
Australia, Canada, Germany, United Kingdom, Ireland, New Zealand, United States and 2 others
Supported Languages
English, French, German, Spanish
Pricing starting from:
US$495.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Firmwater LMS: 24
Alternatives
SAP Litmos
Mimir Classroom
Moodle
Cornerstone LMS
Reviews
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- Industry: E-Learning
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome!!!
Reviewed on 22/8/2018
My company has been with Firmwater since late 2015, and we could not be happier. Their customer...
My company has been with Firmwater since late 2015, and we could not be happier. Their customer service beats any company I've worked with in the past by leaps and bounds. They genuinly want your business to be successful, and go the extra mile to help us out and learn the software. Well worth the money, and unless prices go up some time in the future I think our relationship will last for a long time.
Pros
The software is user friendly for a non-skilled individual like myself to not only deliver educational content, but also on the backend for controlling content, managing users, and providing reports.
Cons
Not a durn thing so far :), super easy and I am learning new things all the time.
- Industry: Nonprofit Organisation Management
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great product, stellar customer support
Reviewed on 5/12/2019
Pros
The Firmwater LMS product is incredibly intuitive and user friendly. We are able to easily keep track of our clients and specific users, and there was hardly a learning curve. We did multiple conference calls with [SENSITIVE CONTENT HIDDEN], our Firmwater representative, who gave priceless instruction and suggestions again and again to get us set up. And that's what really impresses me; the customer support.
The longest it has ever taken to receive a response from their support team is still less than one business day. They are quick to respond, knowledgeable about their product and the authoring tools (I primarily use Articulate Storyline).
It would have been infinitely more difficult to set up our site without their instruction, advice, and hard work. Their help has been invaluable
Cons
I don't have any outright complaints. If a user is experiencing issues with the trainings we put out it's sometimes because they're using outdated software. [SENSITIVE CONTENT HIDDEN] has been able to tell me if the user is on a mobile device and what browser and version they're running. It would be helpful if we could have that information.
Alternatives Considered
SAP LitmosReasons for Switching to Firmwater LMS
Firmwater has many more options for us to use to keep our learners on track and provided pre and post tests.Response from Firmwater
Anwyn,
Thanks for your kind words! We are happy to hear that we were able to help you get off to a good start with Firmwater LMS.
Regarding the info on user devices - this is a report that you have access to in the system. I'll give you a call to show you how you can access it! You can also find instructions in our help center (under General Admin Guide > Reports > Logins).
Best,
Josie & the Firmwater Team
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Does the job
Reviewed on 20/3/2017
The firmwater software does gets us by. The reporting feature is not ideal and I often question...
The firmwater software does gets us by. The reporting feature is not ideal and I often question the accuracy of its data, and I feel as if I have no specified customer support manager.
Pros
Once I figured out what I needed to get done in it, it is relatively easy to use.
Cons
user interface appears outdated and reporting feature is lacking.
Response from Firmwater
We¿re sorry to hear that Patrick. Our team is known for excellent customer support and are quite surprised to see that you feel this way as we have always received excellent compliments for our service from your end.
We have been trying to reach out to you and further explore the features you needed. Please give us a call or email us at your convenience to discuss this in more depth.
- Industry: Hospital & Health Care
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Intuitive and easy to use
Reviewed on 18/2/2021
Excellent in particular the user support, trial period and on boarding, very responsive.
Excellent in particular the user support, trial period and on boarding, very responsive.
Pros
At first site the LMS seems plain in comparison to 'fancier' platforms. But its simplicity is one of the best features, once you see how well it works with importing great looking courses and excellent reporting functions. It is simple and does the job you want it to do.
Cons
Terminology is not the clearest - needed some explaining about exactly what was what.
Response from Firmwater
Hi Lucy,
Thank you so much for this kind review. We're happy to see that you have benefited from the simplicity and flexibility of the LMS as well as from the work of our support team.
We're working on some updates to our documentation to ensure all terms are as clear as possible.
We look forward to continuing our partnership.
All the best,
Liam and the Firmwater Team
- Industry: Professional Training & Coaching
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A solid and flexible LMS
Reviewed on 17/5/2021
We switched from another solution and Firmwater has greater flexibility. Our support has been very...
We switched from another solution and Firmwater has greater flexibility. Our support has been very responsive and able to get us running quickly. Recommended.
Pros
Firmwater is one of very few LMSs made specifically for training providers. If you want the ability to host an LMS on behalf of other clients, this is the ideal solution.
Cons
Like any LMS, there's a bit of a learning curve, but it's not bad, and the support is very good.
Response from Firmwater
Hi Scott,
Thanks for the excellent review! We're happy to see you're satisfied with your client sites and the support you've received so far. We look forward to our continued partnership.
-Liam and the Firmwater Team
Firmwater LMS FAQs
Below are some frequently asked questions for Firmwater LMS.Q. What type of pricing plans does Firmwater LMS offer?
Firmwater LMS offers the following pricing plans:
- Starting from: US$495.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Pricing is based on usage measured in course starts matching the revenue model of most training companies. Plans are available month to month with discounts available for longer term commitments.
Q. Who are the typical users of Firmwater LMS?
Firmwater LMS has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Firmwater LMS support?
Firmwater LMS supports the following languages:
English, French, German, Spanish
Q. Does Firmwater LMS support mobile devices?
Firmwater LMS supports the following devices:
Q. What other apps does Firmwater LMS integrate with?
Firmwater LMS integrates with the following applications:
Chargify, Shopify
Q. What level of support does Firmwater LMS offer?
Firmwater LMS offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat
Related categories
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