
About Bitrix24
Bitrix24 is a free collaboration platform. Bitrix24 serves users by providing tools such as a CRM, document management, tasking, time management, and project management integrated in a social-style environment which incorporates user profiles, liking, commenting, instant messaging, and content sharing.
Bitrix24 aims to provide a practical solution for managing a company online. Clock-in at the start of the day through tasks, processing sales, and finishing with reporting, there are flexible and precise tools to handle each operation.
Over 12 million companies rely on Bitrix24 in 186 countries.
Bitrix24 simplifies communications with social features such as liking and comments and automated processes such as notifications, subscriptions to discussions or groups, and assisted reporting.
This progressive platform unites robust modules performing the full range of intranet services:
— workgroups (projects) with tasks, calendars, files, wiki, photo gallery and conversations;
— company services such as visual structure, absence chart, task and work time reporting, employee directory;
— time management tools with check-in/-out mechanism, daily planner, and regular work reports;
— time planning feature with calendars, event scheduler and meeting manager (with outlook and CalDAV sync)
— document libraries with flexible permission systems, versioning, and WebDAV support
— social search that covering all system objects including uploaded documents, tasks, and events. Results conform to access permissions;
— CRM with email integration and visual business process construction tools.
By connecting these powerful tools in a highly intuitive social layer, Bitrix24 provides a solution that is ideal for small business and suitable for organizations of any size.
Pricing starting from:
US$61.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Bitrix24
Bitrix24 provides an communications and collaboration platform that covers internal operations as well as external relations. Having the full tool set in a single cloud service provides technical advantages like unified search and human-facing advantages like the need only to acclimate to one user interface.
Bitrix24 lets you:
— store, search, share and discuss documents and other objects;
— coordinate schedules, tasks, and projects;
— manage external communications via CRM and extranet all with minimal navigation.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$61.00/month
- Free Version
- Free Trial
- Subscription
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Features
Total features of Bitrix24: 413
Alternatives
Basecamp

CRM Analytics

Keap

Nutshell

Reviews
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- Industry: Entertainment
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Project management software with very good workload planning
Reviewed on 22/3/2021
Overall, working with Bitrix24 as my main project management software has really improving my team...
Overall, working with Bitrix24 as my main project management software has really improving my team effectiveness in developing a product and increase our time spend on organizing project that has short due-date.
Pros
I really like with the workload planning that Bitrix24 has offered, as it really helpful in distributing workload for each team members. It is a very important to do this step, so we can track our task precisely and preventing us from skipping task on project. The project template is easily customizable to cater for the project needs.
Cons
The developer should really taking consideration user experience and opinion on the software tools placement. Some of the tools is hidden on unexpected location inside on other tools and make the navigation process is quite frustrating. Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.

- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Functional and collaborative communication tool
Reviewed on 23/1/2023
It improves work flow by enabling secure, remote online communication. This solution uses profession...
It improves work flow by enabling secure, remote online communication. This solution uses professional-grade tools to satisfy all needs, from collecting team opinions to monitoring financial operations and trade.
Pros
Tasks, projects, and pipelines are Bitrix24's best features. It helps manage project roles. Functions can also classify members. It defines workflow management, project organization, and scheduling skills.
Cons
It is thorough and straightforward to integrate into business, so far. It's simple and customizable to your company's needs.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Cloud-Based Collaborative Platform With Complete Set Of Tools To Simplify The Entire Workflow
Reviewed on 17/4/2023
Along with online storage and collaboration tools, it has all the required features and tools. its...
Along with online storage and collaboration tools, it has all the required features and tools. its features and functionalities make it an excellent alternative for CRM optimization, process automation, project management, document incorporation, and communication enhancement. Since it encourages collaboration and makes teamwork easier, it is a well-liked application for both small and large enterprises.
Pros
It is an approach that is useful in every aspect because it allows for seamless and safe online communication, even from a distance, which improves workflow. The ability to navigate through various items and better understand the sales process is made possible by how simple it is to customize our pipeline as well as how readily automation can be added to it. It is a multi-operations software that enables multitasking in a variety of ways, including project management with robust communication tools, creating selling sites and automating sales.
Cons
I don't like their notification system because we always receive the same notifications every time we log in. The mobile app sometimes becomes too slow and takes a long time to launch.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
UX Wise too bad to understand where we needs to edit options
Reviewed on 22/5/2023
Average
Average
Pros
Bitrix24 Chat only not video calls, IVR Call dropping issue. Leave Approving issue.
Cons
Lots of things, setup call with me. Not easy to type here.
Alternatives Considered
HubSpot Marketing HubReasons for Choosing Bitrix24
In-Relevant Support and DocumentationReasons for Switching to Bitrix24
Price Wise- Industry: Cosmetics
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A Professional HR Platform
Reviewed on 3/2/2023
Our experience with Bitrix24 has been nothing short of positive. It has exceeded our expectations...
Our experience with Bitrix24 has been nothing short of positive. It has exceeded our expectations and has greatly improved the HR operations within our organization.
Pros
Bitrix24 has proven to be a valuable asset for our HR team. It offers a wide range of features that streamline HR processes and make them more efficient. The user interface is intuitive and easy to navigate, which has greatly improved our productivity.
Cons
There have been instances where the customizability options were limited, but this is a minor issue compared to the overall benefits the platform provides.
Bitrix24 FAQs
Below are some frequently asked questions for Bitrix24.Q. What type of pricing plans does Bitrix24 offer?
Bitrix24 offers the following pricing plans:
- Starting from: US$61.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
A 15-day free trial is available, and a free plan for starter business tools, after which pricing is as follows: Cloud Basic: $61/mo Standard: $124/mo Professional: $249/mo On-premise Business: $2990 (one-time license) Enterprise: $24990 (one-time license)
Q. Who are the typical users of Bitrix24?
Bitrix24 has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Bitrix24 support?
Bitrix24 supports the following languages:
Chinese, English, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese
Q. Does Bitrix24 support mobile devices?
Bitrix24 supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Bitrix24 integrate with?
Bitrix24 integrates with the following applications:
3CX, Apache OpenOffice, Asana, Asterisk, Authorize.Net, Azure Active Directory, Box, Braintree, DocuSign, Dropbox Business, Dropbox Paper, Evernote Teams, FreshBooks, Gmail, Google Analytics 360, Google Calendar, Google Docs, Google Drive, Jira, Jotform, LibreOffice, Mailchimp, Mailigen, Meta for Business, Microsoft 365, Microsoft Outlook, OneDrive, Operations Hub, PayPal, Pipedrive, Plivo, QuickBooks Online Advanced, Quickbooks Online, SendPulse, Stripe, SugarCRM, Time Doctor, UniSender, WordPress, Xero, Zadarma, Zapier, Zendesk Suite
Q. What level of support does Bitrix24 offer?
Bitrix24 offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
Related categories
See all software categories found for Bitrix24.
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