About Vend

Vend is the one POS system for retail success, from 1 store to 100+. It’s used by retailers of all types and sizes to create the ultimate customer experience, and manage sales, inventory, customers and more.

It’s fast, intuitive and works on any device, so you can focus on making your customers happy and not on your technology. Whether you’re on a Mac, PC or iPad, Vend’s responsive sell screen works beautifully and looks great. Vend works offline so you can continue selling even when the internet goes down. Vend automatically resyncs your sales once you’re back up online.

Vend works with a wide range of hardware. Simply plug in a network receipt printer, connect a barcode scanner, and you’re set. It might even work with printers, cash drawers & barcode scanners you already own.

*NEW* Customers can check into your store on their mobile phone and pay using their PayPal account. Reach over 100 million PayPal users and get to know your customers better.

Take a free 30-day trial of Vend today. No credit card required. No commitments.

Pricing starting from:

US$99.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Vend

* Create memorable customer experiences and seamless sales in-store, online or on-the-go.
* Open an online store in minutes with Vend Ecommerce. Never oversell with seamless inventory syncing across all of your channels.
* Choose from the world’s leading providers for integrated payments, or stick with what you currently have. However your customers choose to pay, you can easily make the sale with Vend.
* Improve efficiency, automate your hardest jobs and gain visibility into your stock with Vend inventory management.
* Build your customer database and increase your customer loyalty with Vend.
* Take the guesswork out of retail with Vend reporting, and get actionable insights into your key numbers.
* Add-ons for every industry mean you can unlock the power of the cloud with Vend.

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English

Pricing starting from:

US$99.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Vend Software - POS software, inventory management, ecommerce & customer loyalty
Vend Software - Sell in-store & on-the-go with Vend Register for iPad
Vend Software - Take the guesswork out of retail with Vend Reporting
Vend Software - Sell online with Vend Ecommerce
Vend Software - Accept payments easily
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Vend video
Vend Software - POS software, inventory management, ecommerce & customer loyalty Vend Software - Sell in-store & on-the-go with Vend Register for iPad Vend Software - Take the guesswork out of retail with Vend Reporting Vend Software - Sell online with Vend Ecommerce Vend Software - Accept payments easily

Features

Total features of Vend: 39

  • API
  • Access Controls/Permissions
  • Barcode / Ticket Scanning
  • CRM
  • Cost Tracking
  • Customer Accounts
  • Customer Database
  • Discount Management
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Forecasting
  • Gift Card Management
  • Inventory Management
  • Inventory Optimisation
  • Inventory Tracking
  • Layaway Management
  • Loyalty Program
  • Multi-Channel Management
  • Multi-Location
  • Order Management
  • Ordering Automation
  • Point of Sale (POS)
  • Pricing Management
  • Product Identification
  • Pub POS
  • Purchase Order Management
  • Purchasing & Receiving
  • Reorder Management
  • Reporting/Analytics
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Sales Reports
  • Search/Filter
  • Supplier Management
  • Touch Screen
  • Warehouse Management
  • eCommerce Management

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Revel Systems

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TouchBistro

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Reviews

Overall rating

4.3 /5
(218)
Value for Money
4.1/5
Features
4.0/5
Ease of Use
4.4/5
Customer Support
4.1/5

Already have Vend?

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Showing 5 reviews of 218
Daniel P. Daniel P.
Overall rating
  • Industry: Food & Beverages
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

After 2 Years Working with Vend, We are extremely satisfied. It has added value to our...

Reviewed on 5/6/2018

Vend is a POS Platform that has helped us run our business smoothly. We love the ease of configurati...

Vend is a POS Platform that has helped us run our business smoothly. We love the ease of configuration and customization that is available. Looking forward to our growth expansion, we have concluded that we have made a right selection for a POS platform. It is a basically a Plug & Play installation for a new site with minor issues for a start up new store once you have your business running under Vend.

Pros

Pros:
Intuitive interface. Most of our users are able to adapt in a few days.
Reporting Structure is Good.
We can replicate a site basically in few minutes.
Only Online Software that actually complied with Regulatory Fiscal requirements with no additional customization.
Cons:
Which it could have more apps available for integration(Mobile Apps) and hospitality configurations. .
Lack of Business Intelligence Interfaces.

Cons

Lack of application Integration with third parties. Even though I find Vend very functional, I would like to see vend have payments gateways integrated in our region or country (Honduras, Central America).

Response from Vend

Hey Daniel, appreciate you taking the time to leave a review of Vend. Great to hear that you are extremely satisfied with using Vend and that it's added value to your business. That is the type of feedback we love to hear from retailers! If you have any integration suggestions that you'd like to see please reach out to our team and let us know - your feedback is valuable to us. Best, Lucia (Vend's Community Manager)

Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

The most atrocious app support I have ever faced

Reviewed on 22/5/2021

Bad.

Bad.

Pros

Vend has one of the most easy to use cloud point of sale that I have tried and tested over the years. As a business owner, Vend has been useful for my day to day work.

Cons

The customer support team is atrocious. I have been trying to speak to someone from the Vend support team since 24th April due to some billing issues that could have been easily resolved in 1 or 2 days. Up until now, the issue is not solved and no one has responded to me on this issue. Speaking to the live chat guy and he kept me waiting for over 3 hours with no reply when he told me that he will be transferring me over to the billing time for assistance. Emails went unanswered and the support team even closed the ticket without giving me a reply or resolution to the problem. I'm not so sure that Vend is a system that caters to the small and medium business owners because we business owners and managers, we don't have all the time in the world to be waiting for your reply and chasing you for answers. I will definitely not recommend that anyone takes up this system unless you think you are ready to work with a support team that does not attend to you when help is needed.

Alternatives Considered

Loyverse POS
Alon W. Alon W.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Vend from the eyes of a small bicycle retailer, 2000+ products in stock.

Reviewed on 19/10/2021

Vend is helping us get a very good view of the business indices from everywhere and every time. It...

Vend is helping us get a very good view of the business indices from everywhere and every time. It manages very well product and cost management (sizes, colors etc) as variants. It provides very good reports.
It is very easy to use and requires zero maintenance.

Pros

I can't recall a business impacting technical problems with the system. It worked flawlessly for us.
Support was quite efficient although remote (NZ). It is very easy to implement and operate and works from everywhere.

Cons

Specifically weak in the domain of Layby sales. Can't get a good report on how much sales are pending delivery, length of layby sales (alerts on long pending sales), closure of layby sales are only showing on the day they were originally booked without ad hoc indication. Also missing push reports. We'd love to have a daily report pushed to management by email.

Shanna B. Shanna B.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

What a P. O. S.!

Reviewed on 26/8/2020

Horrible, we have had nothing but trouble. Yes it's better for us in some ways than our prior POS,...

Horrible, we have had nothing but trouble. Yes it's better for us in some ways than our prior POS, but at such a great cost of effort that we would never recommend it to anyone and constantly are on the look out for a better POS!

We are implementing scanners to help fix inventory issues, as it is though I do not trust their inventory correction system and we use spreadsheets and the purchasing/returning system instead of the inventory count system. Often if the product is the same price I will use a sale entry to swap the two, but we have noticed items we knowingly sold (with sku'd tags) that still show up as on hand, so I'm not sure there isn't more wrong with this system. In other words, it can't all be from 3 people making mistakes in one system when we all discuss and get frustrated by it on a daily basis!

Pros

Ecwid integrates seamlessly with vend. I wish we could use Ecwid as our main POS instead of Vend, but it is only a website shopping cart plugin or tablet app, and we need something that runs on a PC. We don't like Apple products, and wanted a PC interface instead of a tablet, due to our volume of products.

Cons

1. The cloud sync isn't accurate. Their database will overwrite changes a users makes if your internet isn't "fast" enough AND you have to clear site settings daily or hourly (depends on volume).
2. The reporting and ordering functionality is limited to your Excel skills. Advanced Excel knowledge is a must: Pivot tables, vlookup formulas, concatenate, lots of files to save and track. You cannot do this through the system easily UNLESS you order the same product from the same vendor every time, lucky you!
3.The product export actually can come in handy when the system goes down on Vend's end, because when it goes offline, the only way to find a product in the sell screen is by SKU (so know your SKUS!)
4. This is one of the only POS's that doesn't have both a UPS and SKU field! Duh guys, this is a POS 101 feature!
5. You can't do a mass upload to change products like they say you can. I've tried it multiple times. It has never worked.
6. When you create a product, it creates a "handle" based on the name you created, so don't make any mistakes when you create a product or it will permanently impact the handle of that product.
7. Their search feature is a 3rd party provided feature, which fails to provide any results unless it is an exact match. For example, a product named TFV16 will not populate when you search V16, or vice versa. It's an exact match (word order, spelling, exact!)
8. My staff can't use the program, our inventory is a mess due to difficult contrast, laging!

Abdulrahman A. Abdulrahman A.
Overall rating
  • Industry: Cosmetics
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Perfect App

Reviewed on 12/9/2021

Amazing Experience with more than 2 years with a lot of updates and perfect customer service.

Amazing Experience with more than 2 years with a lot of updates and perfect customer service.

Pros

The software easy to use, anyone can use it even a person not educated, I had 2 salesman in my shop the was using it for 2 years and more.
The monthly report very accurate and helpful for our company to easy calculate our monthly income statement.
Tracking our COGS anytime so we can control our purchases.
the inventory stock tracking perfect.
Option with no tax good for our country because we don't have a taxes.
Tracking my sales anywhere online by my phone a good features.

Cons

The monthly subscription fees little expensive specially for the small businesses/Home Businesses. So I recommend to have a plan customized for a small business with a low price kind of support them.
Adding Arabic Language maybe will be a good idea and catching new users.

Alternatives Considered

Square Payroll and Toast POS

Reasons for Switching to Vend

The features we need not found in the other software's
Showing 5 reviews of 218 Read all reviews

Vend FAQs

Below are some frequently asked questions for Vend.

Vend offers the following pricing plans:

  • Starting from: US$99.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Free 30-day trial. No credit card required. No commitment.

Vend has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Vend supports the following languages:

English

Vend supports the following devices:

iPad (Mobile)

Vend integrates with the following applications:

Deputy, Quickbooks Online, Timely, Xero

Vend offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Vend.