About Vend

Vend is the one POS system for retail success, from 1 store to 100+. It’s used by retailers of all types and sizes to create the ultimate customer experience, and manage sales, inventory, customers and more.

It’s fast, intuitive and works on any device, so you can focus on making your customers happy and not on your technology. Whether you’re on a Mac, PC or iPad, Vend’s responsive sell screen works beautifully and looks great. Vend works offline so you can continue selling even when the internet goes down. Vend automatically resyncs your sales once you’re back up online.

Vend works with a wide range of hardware. Simply plug in a network receipt printer, connect a barcode scanner, and you’re set. It might even work with printers, cash drawers & barcode scanners you already own.

*NEW* Customers can check into your store on their mobile phone and pay using their PayPal account. Reach over 100 million PayPal users and get to know your customers better.

Take a free 30-day trial of Vend today. No credit card required. No commitments.

Pricing starting from:

US$69.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Vend

* Create memorable customer experiences and seamless sales in-store, online or on-the-go.
* Open an online store in minutes with Vend Ecommerce. Never oversell with seamless inventory syncing across all of your channels.
* Choose from the world’s leading providers for integrated payments, or stick with what you currently have. However your customers choose to pay, you can easily make the sale with Vend.
* Improve efficiency, automate your hardest jobs and gain visibility into your stock with Vend inventory management.
* Build your customer database and increase your customer loyalty with Vend.
* Take the guesswork out of retail with Vend reporting, and get actionable insights into your key numbers.
* Add-ons for every industry mean you can unlock the power of the cloud with Vend.

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English

Pricing starting from:

US$69.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Vend Software - POS software, inventory management, ecommerce & customer loyalty
Vend Software - Sell in-store & on-the-go with Vend Register for iPad
Vend Software - Take the guesswork out of retail with Vend Reporting
Vend Software - Sell online with Vend Ecommerce
Vend Software - Accept payments easily
View 6 more
Vend video
Vend Software - POS software, inventory management, ecommerce & customer loyalty
Vend Software - Sell in-store & on-the-go with Vend Register for iPad
Vend Software - Take the guesswork out of retail with Vend Reporting
Vend Software - Sell online with Vend Ecommerce
Vend Software - Accept payments easily

Features

Total features of Vend: 41

  • API
  • Access Controls/Permissions
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • CRM
  • Cost Tracking
  • Customer Accounts
  • Customer Database
  • Discount Management
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Forecasting
  • Gift Card Management
  • Inventory Management
  • Inventory Optimisation
  • Inventory Tracking
  • Item Management
  • Layaway Management
  • Loyalty Program
  • Multi-Channel Management
  • Multi-Location
  • Order Management
  • Ordering Automation
  • Point of Sale (POS)
  • Pricing Management
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Reorder Management
  • Reporting/Analytics
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SKU/UPC Codes
  • Sales Reports
  • Search/Filter
  • Supplier Management
  • Touch Screen
  • Warehouse Management
  • eCommerce Management

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Revel Systems

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TouchBistro

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Reviews

Overall rating

4.2 /5
(219)
Value for Money
4.1/5
Features
4.0/5
Ease of Use
4.3/5
Customer Support
4.1/5

Already have Vend?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 219
Daniel P.
Overall rating
  • Industry: Food & Beverages
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

After 2 Years Working with Vend, We are extremely satisfied. It has added value to our...

Reviewed on 5/6/2018

Vend is a POS Platform that has helped us run our business smoothly. We love the ease of configurati...

Vend is a POS Platform that has helped us run our business smoothly. We love the ease of configuration and customization that is available. Looking forward to our growth expansion, we have concluded that we have made a right selection for a POS platform. It is a basically a Plug & Play installation for a new site with minor issues for a start up new store once you have your business running under Vend.

Pros

Pros:
Intuitive interface. Most of our users are able to adapt in a few days.
Reporting Structure is Good.
We can replicate a site basically in few minutes.
Only Online Software that actually complied with Regulatory Fiscal requirements with no additional customization.
Cons:
Which it could have more apps available for integration(Mobile Apps) and hospitality configurations. .
Lack of Business Intelligence Interfaces.

Cons

Lack of application Integration with third parties. Even though I find Vend very functional, I would like to see vend have payments gateways integrated in our region or country (Honduras, Central America).

Response from Vend

Hey Daniel, appreciate you taking the time to leave a review of Vend. Great to hear that you are extremely satisfied with using Vend and that it's added value to your business. That is the type of feedback we love to hear from retailers! If you have any integration suggestions that you'd like to see please reach out to our team and let us know - your feedback is valuable to us. Best, Lucia (Vend's Community Manager)

Abdulrahman A.
Overall rating
  • Industry: Cosmetics
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Perfect App

Reviewed on 12/9/2021

Amazing Experience with more than 2 years with a lot of updates and perfect customer service.

Amazing Experience with more than 2 years with a lot of updates and perfect customer service.

Pros

The software easy to use, anyone can use it even a person not educated, I had 2 salesman in my shop the was using it for 2 years and more.
The monthly report very accurate and helpful for our company to easy calculate our monthly income statement.
Tracking our COGS anytime so we can control our purchases.
the inventory stock tracking perfect.
Option with no tax good for our country because we don't have a taxes.
Tracking my sales anywhere online by my phone a good features.

Cons

The monthly subscription fees little expensive specially for the small businesses/Home Businesses. So I recommend to have a plan customized for a small business with a low price kind of support them.
Adding Arabic Language maybe will be a good idea and catching new users.

Alternatives Considered

Square Payroll and Toast POS

Reasons for Switching to Vend

The features we need not found in the other software's
Gladys C.
Overall rating
  • Industry: Retail
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Important Please read if you are considering subscribing to vend especially if you have more...

Reviewed on 7/3/2022

No issue resolved so far.

No issue resolved so far.

Pros

It is easy to use how ever with a very limited functionality offered.

Cons

We subscribed to vend approximately a year ago when we had 2 shops and not very many sku, the system worked great and although few issues for which customer service was never really helpful we were able to manage and circumvent.   The issues started to build when our shops and sku started to increase, it was at this point we started to use there import and export functionality to mass upload data. Unknown to us at that time we started to see huge inventory issues within shops, from stock figures constantly being wrong to stock transfers always being incorrect. Upon investigation we found bugs when uploading re order level and qty, the system would automatically delete and add stock, we reported this issue to vend 6 months ago, they then came back to us with a solution   “ to manually edit 2000 sku across 20 stores whilst they resolve the issue”  It has now been 6 months vend has still not resolved the issue, there is no way we can manage to edit as per there solution needless to say we have had to build a complete off line solution to manage our inventory which is a core feature for why we purchased vend in the first place.  We are now urgently looking for alternatives as this has impeded our growth caused customers to walk away due to non stock items and will cause us a huge cost in technology change across 20 stores . I strongly recommend anyone taking vend to test the system robustly, above is just one of many unresolved issues 20 stores .

Verified Reviewer
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great cloud based software. Very friendly for businesses looking to grow.

Reviewed on 12/6/2018

Better overall control of my entire retail business and its 5 locations. Vend should consider...

Better overall control of my entire retail business and its 5 locations. Vend should consider adding time clock functions for users to clock in and out, and to create new sales information from those users like sales per hour, etc.

Pros

Inventory tracking features. Being able to see all outlets inventory at the same time. Inventory transfers are very intuitive and easy to perform, same with stock orders.

Cons

Pricing and sale discount features aren't easy to apply for a membership type of system. Updating Price Books is a hassle as its current layout for each price book is not easy to navigate if one product's price needs to be changed inside of a price book with hundreds of products.

Response from Vend

Hey there, thanks for your review of Vend POS. We agree Vend's the best point of sale for businesses looking to grow! If you're wanting to add extra staff management functionality, check out the Vend + Deputy integration. Deputy is a cloud based all-in-one employee scheduling, time & attendance, tasking and communication platform that you can connect to Vend for greater insight on sales trends and labor metrics. You can also use Deputy to schedule staff based on Vend sales data, report on staff wage vs sales percentage to optimize team performance, and the Deputy iPad kiosk for clock in/out is the perfect companion for Vend iPad app. You can find out more about that here www.vendhq.com/product-add-ons. For running discounts we suggest using Vend's new Promotion features, which will save you time, let you easily customize your offers, and help you move inventory. You can find out more here:www.vendhq.com/whats-new-in-vend/vend-promotions. Best, Lucia (Vend's Community Manager

Hines K.
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

I'm currently operating three locations, and Vend has been helpful so far

Reviewed on 12/6/2018

The simplicity to set up the inventory does save our staff a lot of time. The integration for the...

The simplicity to set up the inventory does save our staff a lot of time. The integration for the receipt printer, payment terminal, and cash drawer is also pretty simple. And if you run into any issues, the customer supports were also quick to respond. If you are an entrepreneur who just opened shop, I'd recommend going with Vend.

Pros

It's simple to setup and if you have any questions, you can usually call customer supports who pick up pretty quickly. This product will help you conduct transactions, manage inventory, and set promotions. I'm sure there are more features, but those were the ones I mostly use, and so far I have not encountered any major issues.

Cons

I wish there were more options on payment services than just Vantiv. Also, since this is cloud base, it will take a while for all your products to sync. For instance, if you're uploading new product and plan to do a count, I'd suggest waiting about 5 minutes for the upload to be completed before setting up the inventory counts to be safe.

Response from Vend

Hey Hines, thanks for your detailed review of Vend POS! Great to hear that you've found Vend simple to set up and run, and that Vend is saving your staff time. In regards to payment services, Vend has a number of integrated payment options depending on your location. For example, in the USA, you can use Vantiv, Square or PayPal. For more information go to www.vendhq.com/tour/accept-payments. If you have any questions please don't hesitate to reach out. Best, Lucia (Vend's Community Manager)

Showing 5 reviews of 219 Read all reviews

Vend FAQs

Below are some frequently asked questions for Vend.

Vend offers the following pricing plans:

  • Starting from: US$69.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Free 30-day trial is available with no credit card required. The standard plan is available starting at $119/month for 1 registar and 1 location while the advanced plan is available starting at $199 per month for 1 user and 1 location.

Vend has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Vend supports the following languages:

English

Vend supports the following devices:

iPad (Mobile)

Vend integrates with the following applications:

Deputy, Quickbooks Online, Timely, Xero

Vend offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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