About Wild Apricot
WildApricot is an all-in-one, easy-to-use membership management solution which serves over 16,363 associations, non-profits, and clubs.
Key features include: full membership database management, a professional looking drag-and-drop website builder (plus easy integration with your existing website), the ability to collect and automate payments and renewals online, online event registrations, automated emails and newsletters, plus much more.
Wild Apricot's friendly support team is ready to help you get up and running as fast as possible, and will help you automate all your administrative tasks on your own.
We ourselves have first-hand experience volunteering for small associations, clubs and nonprofits and know many passionate, dedicated people (like you), many of whom are overworked and underpaid.
That's why we designed our software for normal people trying to do extraordinary things. In that light, we encourage you to start a 30 day free trial of Wild Apricot to see if it's a good fit for your organization.
Wild Apricot is perfect for professional associations, clubs, and nonprofits:
Alumni Associations
Business Groups
Counselors
Garden Clubs
Generic Sports & Recreation
Historical/Museum Societies
Home Associations
Law Association
Motorcycle clubs
Political/Civic Associations
Public Health Associations
Sailing Clubs
Swim Clubs
Teachers
Tennis Clubs
And many more!
Pricing starting from:
US$48.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Wild Apricot
Start a free, 30-day trial to see WildApricot in action. Stop spreading yourself thin across multiple systems (outlook, excel, wordpress, eventbrite) and simply integrate all administrative areas of your organization into one system.
Membership Management
Attract, renew, and manage your members with ease. Maintain a clean, updated, and searchable database of all your contacts. Instantly see which members have paid, owe dues, registered for events, or even opened their emails.
Website Builder
Get your organization's website up and running quickly with a selection of beautiful, ready-to-go website themes and a simple drag-and-drop website builder. Easily add forums, blogs, or member-only access areas to your site. Wild Apricot integrates with pre-existing websites, and WordPress.
Online Payments
Collect payments directly into your account with automated payment processing. Wild Apricot supports many different payment options including PayPal. Instantly see which members have paid, owe dues, or have renewals coming up. Set up automated email reminders to members for upcoming payments, or automatically send out invoices.
Event Registration
Within minutes, create online registration forms that collect member info directly into your database and process event fees automatically. You also have the ability to set up automated event confirmation and reminder emails. Event check-in is easy with our free mobile app.
Email & Contact Database
Maintain a clean, updated, and easily searchable member database. Instantly view membership status, event registrations, donations made, and more. Members have their own logins to check their payments, and contact information. Organize your members into lists and use Wild Apricot's email & newsletter templates to communicate with them.
Mobile Solutions
WildApricot website themes are fully responsive to mobile applications. Plus, with WildApricot's mobile app, you can manage your membership database, and track event registrations all from the convenience of your phone.
Business size
Deployment
- Cloud-based
- On-premise
Markets
Australia, Canada, France, United Kingdom, Hong Kong SAR China, Ireland, New Zealand, United States, South Africa and 4 others
Supported Languages
English
Pricing starting from:
US$48.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Wild Apricot: 87
Alternatives
Neon CRM
Salesforce Sales Cloud
MemberClicks
StarChapter
Reviews
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- Industry: Design
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best solution for small to medium sized associations
Reviewed on 15/10/2020
WildApricot is an excellent solution for managing association memberships and websites. The...
WildApricot is an excellent solution for managing association memberships and websites. The solution includes basic eCommerce and the ability to build a website with the Wild Apricot CMS - you can also connect easily to other website tools. Members love the easy of managing their own profiles and the other features for member communications.
Pros
Easy of use, ability to customize the member database easily and the integrated content management system for a professional website.
Cons
The software does not allow you to determine the membership ID within he system. This creates a challenge for any organization that already has a member number schema.
Reasons for Choosing Wild Apricot
The database was antiquated and difficult to manage.Reasons for Switching to Wild Apricot
Wild Apricot was the most cost effective tool for overall membership management and the creation of a members’ website. The cost of the solution and the costs of transactions was best with Wild Apricot and the system offered the currently needed features as well as a host of features that will be used in the future.
- Industry: Nonprofit Organisation Management
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Cost Effective Website and Database
Reviewed on 5/2/2021
Overall Wild Apricot is a great tool for associations and/or others who need to process dues...
Overall Wild Apricot is a great tool for associations and/or others who need to process dues payments, event registrations and keep up with your clients.
Pros
Wild Apricot makes it easy to process registrations for events, dues payments and store purchases in addition to being a website. It is very easy to use. There are user groups that you can join to get help from other users. Also, it is very easy to create a manual invoice for things that I might need a product for or a registration. There is also an app for administrators which is super convenient when to try to look up open invoices, etc. when away from the office.
Cons
There are several features that should be available that are not. First and foremost there should be the availability within in the software to create a pdf and email it to contacts. The store does not appear to be integrated with the mail database and there are not a lot of reports. When I have orders from my store I have to constantly watch for duplicates. There is also not an email report to run that will search for possible duplicates in the system.
Reasons for Switching to Wild Apricot
StarChapter is very dated software and not at all user friendly. I also felt like my questions were not heard or they were determined to do things their way. MemberClick was outside of our budget.- Industry: Nonprofit Organisation Management
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Not Customer Friendly
Reviewed on 1/1/2021
Our non-profit has approximately 1500 members we are managing and this was our first attempt at...
Our non-profit has approximately 1500 members we are managing and this was our first attempt at using a membership management tool. The implementation went well and our first year was generally positive. The features they offer are functional but pale in comparison to standalone services. For example the newsletter tool is extremely limited compared to our previous service, MailChimp, to the point where we are considering going back to MailChimp.
After the company switched owners recently, the customer service quality has dropped dramatically. A recent forced change of payment systems resulted in our members' automatic subscriptions being canceled without warning, which was not expected or documented. We tried to engage customer support prior to the change but they were not helpful at all. This will likely result in a loss of members and thus income.
Pros
It offers a large selection of features and can be a one stop shop for membership tools. Although most of the features are not nearly comparable to equivalent stand-alone services, they are functional.
Cons
Customer support has been quite poor. They dropped telephone support in the last year and did not provide any guidance or assistance to us when they forced a payment system change that affected our members.
Alternatives Considered
Join ItReasons for Switching to Wild Apricot
Combination of price and features.- Industry: Religious Institutions
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
An Out of the Box Solution for Membership Management
Reviewed on 14/9/2020
Other than the issues described above with the payment gateway, we have been extremely pleased with...
Other than the issues described above with the payment gateway, we have been extremely pleased with our Wild Apricot experience.
Pros
Wild Apricot is a single source for nearly everything needed to manage a membership organization. It has revolutionized our database, taking it into the cloud, it has streamlined our renewal process, given us greater visibility into our email marketing, and overall allowed us to function more efficiently as an organization. Since its deployment, we've been able to replace the work of up to 2 FTE because of how Wild Apricot has allowed us to streamline our operations.
Cons
Their payment gateway, Wild Apricot Payments, does have some unique challenges that we are working through. It has errored out a number of times and there was no intuitive alert to let us know we were missing out on authorized donations. Their customer support team has been slower than we'd like to respond to these issues and have yet to provide a clear reason for them and any timeline for resolution.
Reasons for Choosing Wild Apricot
Goldmine was server based and their cloud-based option was cost prohibitive when we considered switching to that solution.Switched From
GoldMine Premium EditionReasons for Switching to Wild Apricot
Overall, it provided the best set of tools for the price as well as providing a quality out of the box solution.- Industry: Nonprofit Organisation Management
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Use with Multiple Organizations - A True Advocate
Reviewed on 5/5/2020
Eight years ago I went through a selection process and chose Wild Apricot and then implemented it....
Eight years ago I went through a selection process and chose Wild Apricot and then implemented it. A HUGE step up from disparate systems on Excel, a separate website, and email. This year I led the selection and implantation process for a different organization and Wild Apricot came out on top again. Processing a new member went from one hour to minutes. Renewals from 30 minutes to zero. Sending out emails used to be a huge process. Now it's simple.
One thing I've noticed is that Wild Apricot continues to add and improve features. The website builder has gotten easier to use. And adding responsive themes and an easy-to-implement app is a huge plus.
Pros
Integrated features for membership management, communications, event management, and website development. Great coaching services during implementation and then support after.
Cons
Nothing that would stop me from selecting it again. Some of the newer features like polls can use some development, and formatting is sometimes challenging. But the tradeoff for a fully integrated system is well worth it.
Reasons for Switching to Wild Apricot
Value for money, ease of implementation, ease of management, previous experience with the product and support team.Wild Apricot FAQs
Below are some frequently asked questions for Wild Apricot.Q. What type of pricing plans does Wild Apricot offer?
Wild Apricot offers the following pricing plans:
- Starting from: US$48.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
A 30 day free trial is available, after which WildApricot is priced as follows: Free: $0 for organizations with up to 50 contacts. Personal: $48/month for up to 100 contacts. Group: $60/month for up to 250 contacts. Community: $110/month for up to 500 contacts. Professional: $190/month for up to 2,000 contacts. Network: $350/month for up to 5,000 contacts. Enterprise: $420/month for up to 15,000 contacts. Global: $720/month for up to 50,000 contacts. All plans include unlimited admins, free SSL certificate, and support.
Q. Who are the typical users of Wild Apricot?
Wild Apricot has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Wild Apricot support?
Wild Apricot supports the following languages:
English
Q. Does Wild Apricot support mobile devices?
Wild Apricot supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Wild Apricot integrate with?
Wild Apricot integrates with the following applications:
Google Analytics 360, Make, Meta for Business, PayPal, QuickBooks Online Advanced, Stripe, WordPress
Q. What level of support does Wild Apricot offer?
Wild Apricot offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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See all software categories found for Wild Apricot.
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