Microsoft 365
About Microsoft 365
Microsoft 365, formerly Office 365, is a cloud collaboration tool that provides a private and secure space to store, share and edit files and documents, to connect dispersed teams using shared calendars, messaging and conferencing tools, and to improve your brand experience using branded emails and online websites.
The business class email provided by Microsoft 365 allows for 50 GB of storage per user and the ability to send messages of up to 25 MB. This enables you to send images within emails and to apply custom formatting. You can customize your inbox rules and notifications, and update your calendar and to-do list, to help prioritize tasks. Communicate with colleagues more effectively with online availability statuses to instigate online chat, instant messaging tools and one-to-one, or one-to-many voice and video calling.
Microsoft 365 provides collaboration and knowledge sharing tools for both internal and external purposes. You can allow external project stakeholders and clients to access documents, and create project-specific mailboxes and websites for specific teams, complete with automatic policies and rights protection.
You can also use Microsoft 365 to build blogs and wikis for further knowledge sharing, as well as assigning tasks to team members and tracking tasks on a timeline. Enterprise plans for Microsoft 365 provide social networking tools to further enhance communication and collaboration.
Key benefits of Microsoft 365
With native iOS and Android apps available for Word, Excel, Powerpoint, Outlook, OneNote, OneDrive, Skype for Business, and Microsoft Teams, Microsoft 365 helps you to be productive on the go.
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Reviews
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- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good enough overall, but expensive and complicated management
Reviewed on 24/5/2024
Improving the search feature would indeed be a significant enhancement. For administrators,...
Improving the search feature would indeed be a significant enhancement. For administrators, maintaining an orderly structure with clear and stable admin panels is crucial. It streamlines their tasks and ensures efficient management.
Pros
The tool’s integration with data and information management is excellent. As a leader, it’s easy to use because you’ve been using it for many, many years, and everyone else uses it too.
Cons
For administrators, it’s a nightmare. Every month, M365 developers change dashboards and configuration panel, names and locations. It’s common to find two versions (old and new) with different features, options, names, and locations.
Alternatives Considered
Google WorkspaceReasons for Choosing Microsoft 365
Moving all of that to the cloud makes every task easier and more efficient (not cheaper)Reasons for Switching to Microsoft 365
Having more features and widespread adoption make Microsoft 365 (M365) a powerful tool. The ease of sharing information without encountering problems is a significant advantage. Additionally, the emphasis on security plays a crucial role in decision-making. A secure and efficient platform is essential for any organization.- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
For work or personal use - I love it!
Reviewed on 20/1/2025
Love the cloud storage over 1T per family member on the personal accounts. I also like that I can...
Love the cloud storage over 1T per family member on the personal accounts. I also like that I can feel good about my files being stored safely and available on all my devices
Pros
I use M365 for work and also for personal use with a home based business. I love how easy and intuitive the apps are and how well the apps "speak" to one another for an integrated experience.
Cons
The one app I have trouble with is Power Automate. It might just be my learning curve, but the app doesn't seem nearly as intuitive as the others.
- Industry: Mental Health Care
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Good Classic Microsoft
Reviewed on 27/2/2025
It is really good, all the apps can integrate together to do a good job.
It is really good, all the apps can integrate together to do a good job.
Pros
I like that it has all the apps needed to my work.
Cons
I don't like that you can't buy the license anymore and have to subscribe for their services.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Solid Suite with Room for Improvement on macOS
Reviewed on 7/11/2024
Overall, while I appreciate the Microsoft Ecosystem for its familiarity and consistency, the...
Overall, while I appreciate the Microsoft Ecosystem for its familiarity and consistency, the integration issues and limited features on macOS have made it challenging to use effectively. The browser interface often provides a more seamless experience than the desktop apps, but I hope future updates will address these discrepancies and enhance the overall functionality for Mac users.
Pros
The Microsoft Ecosystem has been in my life since Windows XP. I love that the main office suite of apps have remained consistent throughout all of these years, with incremental and easy to adapt changes made with each iteration.
Cons
The easiest way for me to collaborate on documents, spreadsheets, and in Outlook has been to use the browser interface, which has been surprisingly great, despite its limited features. There are discrepancies between the features available in the browser version versus the Outlook app; for instance, there is no “duplicate” feature for calendar events in the app, but the option is available in the browser. I know there are some features in the Word and Excel app for Windows that are not available for macOS as well (including in the browser version of Microsoft 365).
I know there are some features in the Word and Excel app for WIndows that are not available for macOS as well (this includes the browser version of Microsoft 365). It would be really nice to be able to use Python in Excel on MacOS.
Integrating Microsoft 365 with plug-ins and extensions can be cumbersome. For example, while apps like Carepatron allow for some integration (only the Calendar is available in the app, whereas Google Calendar, Gmail, and Zoom — not Teams — can be connected), other tools like Notion (where the Notion Calendar syncs with Google Calendar but not with Outlook) highlight the limitations of Microsoft 365’s compatibility and ease of use.
Alternatives Considered
Google WorkspaceReasons for Switching to Microsoft 365
It was the choice of software to use at the clinic I'm working at. Since everyone is on-board with Microsoft 365, I decided to go with the flow rather than convince the team that something else was better (for now).- Industry: Aviation & Aerospace
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Family Supreme - of applications
Reviewed on 23/1/2025
Love it. I use this package of software for both business and personal use DAILY. Always a...
Love it. I use this package of software for both business and personal use DAILY. Always a pleasure to learn new capabilities of each of the applications. There's always something new to learn in such a powerful collection.
Pros
Industry Standard & pioneering such Office products. I learn more as the applications improve through innovation.
Cons
The pop-ups; I see the value in informing users of updates, but oftentimes, they are inconvenient.
Microsoft 365 FAQs
Below are some frequently asked questions for Microsoft 365.Q. What type of pricing plans does Microsoft 365 offer?
Microsoft 365 offers the following pricing plans:
- Starting from: US$6.99/month
- Pricing model: Subscription
- Free Trial: Available
Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month
Q. Who are the typical users of Microsoft 365?
Microsoft 365 has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Microsoft 365 support?
Microsoft 365 supports the following languages:
Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
Q. Does Microsoft 365 support mobile devices?
Microsoft 365 supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Microsoft 365 integrate with?
Microsoft 365 integrates with the following applications:
Microsoft Bookings, Microsoft Excel, Microsoft OneNote, Microsoft Outlook, Microsoft Planner, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Teams, Microsoft Word, OneDrive
Q. What level of support does Microsoft 365 offer?
Microsoft 365 offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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