Microsoft 365

4.6 (13,674)
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Cloud collaboration and file sharing application suite

About Microsoft 365

Microsoft 365, formerly Office 365, is a cloud collaboration tool that provides a private and secure space to store, share and edit files and documents, to connect dispersed teams using shared calendars, messaging and conferencing tools, and to improve your brand experience using branded emails and online websites.

The business class email provided by Microsoft 365 allows for 50 GB of storage per user and the ability to send messages of up to 25 MB. This enables you to send images within emails and to apply custom formatting. You can customize your inbox rules and notifications, and update your calendar and to-do list, to help prioritize tasks. Communicate with colleagues more effectively with online availability statuses to instigate online chat, instant messaging tools and one-to-one, or one-to-many voice and video calling.

Microsoft 365 provides collaboration and knowledge sharing tools for both internal and external purposes. You can allow external project stakeholders and clients to access documents, and create project-specific mailboxes and websites for specific teams, complete with automatic policies and rights protection.

You can also use Microsoft 365 to build blogs and wikis for further knowledge sharing, as well as assigning tasks to team members and tracking tasks on a timeline. Enterprise plans for Microsoft 365 provide social networking tools to further enhance communication and collaboration.


Key benefits of Microsoft 365

  • Take email and calendar on business trips, with access from your computer or mobile device.

  • Create an attractive website with no special skills required. Easy-to-use online tools will do the job for you.

  • Save documents in the cloud and edit them from anywhere.

  • Respond to comments and status updates made by partners, colleagues or customers. Store and organize important documents with 1TB of storage per user.

  • Use a computer for video calls and to conduct online meetings, or connect with your co-workers through instant messaging.

    With native iOS and Android apps available for Word, Excel, Powerpoint, Outlook, OneNote, OneDrive, Skype for Business, and Microsoft Teams, Microsoft 365 helps you to be productive on the go.


  • Images

    Microsoft 365 Software - Microsoft Word is included in Office 365 subscriptions
    Microsoft 365 Software - Microsoft Excel is included in Office 365 subscriptions
    Microsoft 365 Software - Microsoft PowerPoint is included in Office 365 subscriptions
    Microsoft 365 Software - Microsoft Outlook is included in Office 365 subscriptions
    Microsoft 365 Software - Microsoft OneNote is included in Office 365 subscriptions
    Microsoft 365 Software - Skype for Business is included in Office 365 subscriptions
    Microsoft 365 Software - Desktop applications are available for Windows and Mac
    Microsoft 365 Software - Users can access and edit their documents offline through the desktop applications
    Microsoft 365 Software - Native mobile apps for iOS, Android, and Windows phone are also available
    Microsoft 365 Software - Mobile apps are available for both smartphones and tablet devices
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    Microsoft 365 video
    Microsoft 365 Software - Microsoft Word is included in Office 365 subscriptions
    Microsoft 365 Software - Microsoft Excel is included in Office 365 subscriptions
    Microsoft 365 Software - Microsoft PowerPoint is included in Office 365 subscriptions
    Microsoft 365 Software - Microsoft Outlook is included in Office 365 subscriptions
    Microsoft 365 Software - Microsoft OneNote is included in Office 365 subscriptions
    Microsoft 365 Software - Skype for Business is included in Office 365 subscriptions
    Microsoft 365 Software - Desktop applications are available for Windows and Mac
    Microsoft 365 Software - Users can access and edit their documents offline through the desktop applications
    Microsoft 365 Software - Native mobile apps for iOS, Android, and Windows phone are also available
    Microsoft 365 Software - Mobile apps are available for both smartphones and tablet devices

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    Reviews

    Overall rating

    4.6 /5
    (13,674)
    Value for Money
    4.3/5
    Features
    4.6/5
    Ease of Use
    4.5/5
    Customer Support
    4.3/5

    Already have Microsoft 365?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 13,674
    Blair
    Blair
    Overall rating
    • Industry: Religious Institutions
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    A must have for any office

    Reviewed on 24/10/2019

    Overall, this is excellent software that's well worth the annual fee that Microsoft charges. I...

    Overall, this is excellent software that's well worth the annual fee that Microsoft charges. I would highly recommend it to anyone looking for an Office suite of software, whether a small office or larger organization.

    Pros

    Office 365 is packed with great software at a great annual price. It's simple to use, but also very powerful. I primarily use Word and PowerPoint for my job and I find it quick, easy and effective. The new feature where PowerPoint makes suggestions to improve your slide is really nice and often spurs ideas in me.

    Outlook is a powerful email, contact and calendar that you can use across multiple platforms and share with co-workers and family. One more than one occasion it has helped me remember important dates and appointments as well as keeping on track regarding my work responsibilities.

    I don't use excel, but people I know who do speak highly of it and how flexible and powerful it is.

    Cons

    There is very little about Office 365 I don't like. Outlook could use an aesthetic overhaul in my opinion, but that's a pretty minor gripe for software as powerful as this.

    Alternatives Considered

    WordPerfect Office

    Reasons for Switching to Microsoft 365

    Office 365 is superior in every way and well worth the money.
    Manuel
    Manuel
    Overall rating
    • Industry: Computer & Network Security
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Good enough overall, but expensive and complicated management

    Reviewed on 24/5/2024

    Improving the search feature would indeed be a significant enhancement. For administrators,...

    Improving the search feature would indeed be a significant enhancement. For administrators, maintaining an orderly structure with clear and stable admin panels is crucial. It streamlines their tasks and ensures efficient management.

    Pros

    The tool’s integration with data and information management is excellent. As a leader, it’s easy to use because you’ve been using it for many, many years, and everyone else uses it too.

    Cons

    For administrators, it’s a nightmare. Every month, M365 developers change dashboards and configuration panel, names and locations. It’s common to find two versions (old and new) with different features, options, names, and locations.

    Alternatives Considered

    Google Workspace

    Reasons for Choosing Microsoft 365

    Moving all of that to the cloud makes every task easier and more efficient (not cheaper)

    Reasons for Switching to Microsoft 365

    Having more features and widespread adoption make Microsoft 365 (M365) a powerful tool. The ease of sharing information without encountering problems is a significant advantage. Additionally, the emphasis on security plays a crucial role in decision-making. A secure and efficient platform is essential for any organization.
    Avery
    Overall rating
    • Industry: Staffing & Recruiting
    • Company size: 5,001–10,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    A Valuable Tool

    Reviewed on 5/9/2024

    I first came across it when my uni provided it to their students. I didn't fully appreciate it...

    I first came across it when my uni provided it to their students. I didn't fully appreciate it though until I joined my current workplace where we use it exclusively.
    I primarily use Teams, Excel and Word.

    Pros

    The ability to sync and access files across devices.
    Obviously the individual programs are fantastic. I use Excel and Word almost daily and can't imagine using a different option.

    Cons

    To be honest I haven't actually found anything that I actively didn't like yet.

    Jeanne
    Overall rating
    • Industry: Law Enforcement
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    50/50

    Reviewed on 19/1/2019

    I'm on the fence about Office 365. Some of the features work really well like the applications....

    I'm on the fence about Office 365. Some of the features work really well like the applications. Other features like OneDrive aren't as trustworthy as I had hoped. Our company has had issues with accessing files on OneDrive and SharePoint. Microsoft tech support usually has the problem resolved within 24 hours. But for a 24 hours facility, sometimes that's not fast enough. Ultimately the decision was not mine to move to Office 365. Had I known it wasn't very reliable, I would have waited to transition to it.

    Pros

    SharePoint is a good function for a medium to large sized business. We use it to post documents that our staff use consistently so they can find everything in one place. The documents can get kind of buried in the file structure but it's ideally the same as Windows Explorer once you get used to it. It's nice that you can personalize the sites with background photos and text. Another great feature is the downloadable apps that you get with an E3 account. You can download the apps on a number of computers so you can use it anywhere. Additionally you can download the apps on your phone or tablet.

    Cons

    OneDrive has given me some trouble when I've got the folder linked with my computer. If you upload things to the OneDrive via internet browser, it's great. Once I added it to my desktop and opened the file window to be used in addition to the web browser, it got questionable. I would open files from the file explorer window and edit them and they wouldn't upload to OneDrive when saved. It's something you really have to keep an eye on. Maybe it was my network card or internet connection. But when you have more than one person editing the same files at different times, you never know if you're getting the most up to date version of that file. I've lost a lot of data because of this. Also when you create Groups and try to use that group for an email, you have to be sure to expand the group or it won't be sent as an email. It will send as a group message and most of the people I work with don't know how to view that.

    John
    Overall rating
    • Industry: Religious Institutions
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    A Convert to Microsoft 365 for File Storage

    Reviewed on 30/7/2024

    I was suspicious at its effectiveness at first. But now I've used it for roughly 5 years and I am...

    I was suspicious at its effectiveness at first. But now I've used it for roughly 5 years and I am glad for having made the switch.

    Pros

    As the title infers, the file storage is fantastic. I used to store files on Dropbox, and while I maintain an account, I don't use it much. Now, I'm more of a fan of Microsoft 365.

    Cons

    It does cost some money to retain a substantial amount of storage (which totally makes business sense). And I personally do like other software for graphic design (Canva). But it's still a worthwhile software to be sure, and very good for businesses.

    Showing 5 reviews of 13,674 Read all reviews

    Microsoft 365 FAQs

    Below are some frequently asked questions for Microsoft 365.

    Microsoft 365 offers the following pricing plans:

    • Starting from: US$6.99/month
    • Pricing model: Subscription
    • Free Trial: Available

    Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month

    Microsoft 365 has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Microsoft 365 supports the following languages:

    Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

    Microsoft 365 supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Microsoft 365 integrates with the following applications:

    Microsoft Bookings, Microsoft Excel, Microsoft Invoicing, Microsoft OneNote, Microsoft Outlook, Microsoft Planner, Microsoft PowerPoint, Microsoft SharePoint, Microsoft StaffHub, Microsoft Teams, Microsoft Word, OneDrive, Skype for Business

    Microsoft 365 offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Microsoft 365.