Box

Secure Content and File Sharing. Free Cloud Storage.

4.3 /5 (3675 reviews) Write a Review!

Box Overview

What is Box?

Box works in any browser and allows users to easily store and manage all their content online. It also lets users share files instantly and access documents from anywhere. No matter the device, get fast, easy access to documents, project plans, presentations and videos. Always have the latest pitch for customers, on or offline. Box makes it easy for administrators to maintain a central view of all content and users in their account through a powerful admin console.

Box Overview

Pricing

Starting from
US$5.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Starter: $5 per user/month
Business: $15 per user/month
Business Plus: $25 per user/month
Enterprise: Contact Box for detailed pricing information.

Box Personal is always free for one user.

Offers a 2 week free trial.


Box Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 3 others, India, Japan, Germany
Supported Languages
Dutch, English, French, German, Italian and 3 others, Japanese, Spanish, Swedish

Media

Manage access permissions to files
Track user activity visually from the activity dashboard
Upload or download files and folders, then add tags for simple organization
Search files and folders easily online, via desktop or mobile
Access and manage files conveniently in the cloud
Access Box files in custom applications through the Box API navigator
Box video Box screenshot: Manage access permissions to files Box screenshot: Track user activity visually from the activity dashboard Box screenshot: Upload or download files and folders, then add tags for simple organization Box screenshot: Search files and folders easily online, via desktop or mobile Box screenshot: Access and manage files conveniently in the cloud Box screenshot: Access Box files in custom applications through the Box API navigator

Box Reviews

Box Reviews

Overall rating
4.3
/
5
Excellent
1920

Very good
1210

Average
400

Poor
91

Terrible
54

Value for Money
4.3
Features
4.3
Ease of Use
4.4
Customer Support
4.2
85% recommended this app
Jolie H.

Organized and accessible

Box allows us to work collaboratively with teammates all over the world, both inside and outside our organization. The workflow is very smooth and we are able to make live updates to documents we work with regularly. The experience has been very positive and a big improvement over what we were using previously


Phoebe T.

Great for Team Accessibility

Box is user-friendly which has allowed my team and I to overcome problems of needless time consumption. Research projects take up a lot of time because of the amount of data that needs to be uploaded and analyzed. However, Box has enabled my team to effectively work together and independently while maintaining the ethical guidelines of research.


Mithilesh R.

Good Alternative for cloud storage services

The main benefit with the box was almost real-time sync, it also easy to integrate box with other applications like password managers to store your backup files in cloud drive with encryption.


Timothy B.

Customers not important to box

Discontinuing service. See above.


Tim T.

Storage with excellent features for a fair price.

Collaboration via e-mail, the local network, and off-hours with a secure and responsive document and data storage repository. Very clean interface that even allows relative newcomers to easily start storing, sharing, and pulling files from other users.


Jolie H.
Industry: Wholesale
Company size: 51-200 Employees

Organized and accessible

Used Daily for 2+ years
Reviewed on 25/9/2019
Review Source: Capterra

Box allows us to work collaboratively with teammates all over the world, both inside and outside our organization. The workflow is very smooth and we are able to make live updates to documents we work with regularly. The experience has been very positive and a big improvement over what we were using previously

Pros

Box has great storage capacity and many useful tools for editing and syncing items. It's a very flexible, scalable tool

Cons

We rely on Box so much that on the few occasions that it has gone down temporarily, we have been stuck until it's come back online. The good news is that this has happened only once or twice in 3+ years.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Phoebe T.
Industry: E-Learning
Company size: 51-200 Employees

Great for Team Accessibility

Used Daily for 1+ year
Reviewed on 6/4/2020
Review Source: Capterra

Box is user-friendly which has allowed my team and I to overcome problems of needless time consumption. Research projects take up a lot of time because of the amount of data that needs to be uploaded and analyzed. However, Box has enabled my team to effectively work together and independently while maintaining the ethical guidelines of research.

Pros

As a tutor and a researcher, I love being able to upload videos of lesson plans and lectures so that my team and those I am working for are able to look back on what I said. Another thing I love about Box is how you can share multiple files with anyone you want and you are able to view who has downloaded something to maintain privacy and confidentiality. Box is especially useful for big groups of people. Everything is extremely accessible and easy to learn how to use. I recommend Box to my colleagues in research who want a safe way of maintaining confidentiality in research projects.

Cons

I do not have any problems with Box so far and I have been using Box for most of my college experience. I have used it for research, tutoring, and collaboration projects.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Mithilesh R.
Industry: Computer Software
Company size: 2-10 Employees

Good Alternative for cloud storage services

Used Weekly for 6-12 months
Reviewed on 19/9/2020
Review Source: Capterra

The main benefit with the box was almost real-time sync, it also easy to integrate box with other applications like password managers to store your backup files in cloud drive with encryption.

Pros

I am using Box as the backup storage of my Important files. It has some of the best security features. They store your data on military-grade encryption. I am using it with automated backup and sync features (Using my app, which is integrated with BOX). it gives almost real-time Sync even in the free plan.

Cons

although all features are good but there are scopes for improvement in terms of the mobile version. The website in the mobile version can be improved for better accessibility.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Timothy B.
Industry: Environmental Services
Company size: 51-200 Employees

Customers not important to box

Used Daily for 2+ years
Reviewed on 30/7/2019
Review Source: Capterra

Discontinuing service. See above.

Pros

Unlimitedspace. With no extra charge. Multiple file types supported

Cons

We had requested flexibility on our licenses since our staff increases and reduces between 90-100 people.

Our admin accidentally added licenses before removing some leavers resulting in an accidental increase in the licenses.

Box would not reduce the number by 3 licenses even though this was a clear mistake.

They tried to make us pay for the remaining period of our 3 year contract. This resulted in a waste of several thousand dollars when we were in cost reduction mode.

Canceling. There are many equivalent services with better customer support and lower pricing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Tim T.
Industry: Computer Software
Company size: 1,001-5,000 Employees

Storage with excellent features for a fair price.

Used Daily for 2+ years
Reviewed on 22/6/2020
Review Source: Capterra

Collaboration via e-mail, the local network, and off-hours with a secure and responsive document and data storage repository. Very clean interface that even allows relative newcomers to easily start storing, sharing, and pulling files from other users.

Pros

I loved that Box allows frequently-emailed coworkers from your outlook to easily view your recent box files, documents, and updates and download things of interest if they have permission. It makes collaboration via e-mail, even over large files, effortless.

Cons

Some of the features like drag-and-drop are buggy or tedious when linking multiple files, and the "upload folder" option is sometimes not able to be selected.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
8.4/10
Based on 3,675 user ratings
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Box Pricing

Box Pricing

Starting from
US$5.00/month
Free Trial
Free
Subscription
Value for money

Starter: $5 per user/month
Business: $15 per user/month
Business Plus: $25 per user/month
Enterprise: Contact Box for detailed pricing information.

Box Personal is always free for one user.

Offers a 2 week free trial.

Starter: $5 per user/month
Business: $15 per user/month
Business Plus: $25 per user/month
Enterprise: Contact Box for detailed pricing information.

Box Personal is always free for one user.

Offers a 2 week free trial.

Value for Money
4.3/5
Based on 3,675 user ratings
Compare value for money rating with alternatives
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Box Features

Box Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customisable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Projections
Reporting & Statistics
Search Functionality
Third Party Integration
Workflow Management
Features
4.3/5
Based on 3,675 user ratings
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Categories

Additional information for Box

Additional information for Box

Key features of Box

  • Activity monitoring
  • Admin and security controls
  • Approval process control
  • Assignment management
  • Automatic updates
  • Box Sync
  • Collaboration invites
  • Collaboration tools
  • Collaborative review
  • Collaborative workspace
  • Commenting
  • Compliance management
  • Configurable workflow
  • Content visibility & management
  • Customizable branding
  • Customized administrative user roles
  • Data encryption
  • Data loss prevention (DLP)
  • Data migration
  • Data syncrhonization
  • Delivery notes
  • Document distribution
  • Document editing
  • Document management
  • Document review
  • Document storage
  • Document tracking
  • Due date tracking
  • Edit documents in the cloud
  • File management
  • File sharing links
  • HIPAA compliance
  • Metadata management
  • Microsoft SharePoint
  • Mobile access
  • Offline access
  • Online storage
  • PCI compliance
  • Password protected sharing
  • Permission management
  • Preview functionality
  • Prioritizing
  • Progress tracking
  • Project management
  • Project notes
  • Project planning
  • Real time notifications
  • Real time online note-taking
  • Real time visibility
  • Remote document access
  • SSL & at-rest encryption
  • Search functionality
  • Secure data storage
  • Security & encryption
  • Session & account management
  • Single sign on
  • Software development kit
  • Task management
  • Third party integration
  • Two-factor authentication
  • User & security reporting
  • User access controls
  • User management
  • Version management
  • Watermarking
  • Workflow automation
  • Workflow templates

Benefits

Content Management
Box is a simple, scalable and affordable solution to manage documents, media and all content online. Share files as a link. Sync files on the desktop. It’s file sharing, reinvented.

Mobile Access
Users can access, share and collaborate on files anywhere through our award-winning mobile apps. Share folders in a tap, exchange feedback or save files for offline access.

Online Workspaces
Users can turn any folder into a workspace to share with colleagues or outside clients. Exchange documents online. Track changes with version history. Assign basic tasks.

Administrative Controls
Box makes it easy to add and manage users through a centralized admin console. Set access permissions and passwords. Get SSL file encryption.

Integrate with Business Software
Box lets users seamlessly integrate and access content in other leading business applications like Google Apps, Salesforce, NetSuite, Microsoft SharePoint and others.

Box FAQs

Box FAQs

Below are some frequently asked questions for Box.

Q. What type of pricing plans does Box offer?

Box offers the following pricing plans:

Starting from: US$5.00/month

Pricing model: Free, Subscription

Free Trial: Available

Starter: $5 per user/month Business: $15 per user/month Business Plus: $25 per user/month Enterprise: Contact Box for detailed pricing information. Box Personal is always free for one user. Offers a 2 week free trial.

Q. What are the main features of Box?

Box offers the following features:

  • Activity monitoring
  • Admin and security controls
  • Approval process control
  • Assignment management
  • Automatic updates
  • Box Sync
  • Collaboration invites
  • Collaboration tools
  • Collaborative review
  • Collaborative workspace
  • Commenting
  • Compliance management
  • Configurable workflow
  • Content visibility & management
  • Customizable branding
  • Customized administrative user roles
  • Data encryption
  • Data loss prevention (DLP)
  • Data migration
  • Data syncrhonization
  • Delivery notes
  • Document distribution
  • Document editing
  • Document management
  • Document review
  • Document storage
  • Document tracking
  • Due date tracking
  • Edit documents in the cloud
  • File management
  • File sharing links
  • HIPAA compliance
  • Metadata management
  • Microsoft SharePoint
  • Mobile access
  • Offline access
  • Online storage
  • PCI compliance
  • Password protected sharing
  • Permission management
  • Preview functionality
  • Prioritizing
  • Progress tracking
  • Project management
  • Project notes
  • Project planning
  • Real time notifications
  • Real time online note-taking
  • Real time visibility
  • Remote document access
  • SSL & at-rest encryption
  • Search functionality
  • Secure data storage
  • Security & encryption
  • Session & account management
  • Single sign on
  • Software development kit
  • Task management
  • Third party integration
  • Two-factor authentication
  • User & security reporting
  • User access controls
  • User management
  • Version management
  • Watermarking
  • Workflow automation
  • Workflow templates

Q. Who are the typical users of Box?

Box has the following typical customers:

Small Business, Large Enterprises, Non Profit, Freelancers, Mid Size Business

Q. What languages does Box support?

Box supports the following languages:

Dutch, English, French, German, Italian, Japanese, Spanish, Swedish

Q. What type of pricing plans does Box offer?

Box has the following pricing plans:

Free, Subscription

Q. Does Box support mobile devices?

Box supports the following devices:

Android, iPhone, iPad

Q. What other apps does Box integrate with?

Box integrates with the following applications:

AppFusions, Datafield, Device Magic, DocuSign, SeamlessGov, SnapLogic, Teamwork, Wimi, Workfront, Wrike

Q. What level of support does Box offer?

Box offers the following support options:

FAQs, Knowledge Base, Forum