Google Workspace

Collaboration app suite for teams

4.7 /5 (10248 reviews) Write a Review!

Google Workspace Overview

What is Google Workspace?

G Suite - formerly Google Apps for Work - combines all of the familiar productivity and collaboration tools by Google and combines them in an all-in-one suite for universal access across teams. The list of apps comprise: Gmail, Hangouts, Calendar, Google+, Drive, Sites, along with Google Docs, Sheets, Forms and Slides. Governance of these apps is provided by Google Admin Console and Google Vault.

Google Admin Console allows businesses to add users, manage devices and configure security settings for their data. Administrators can add and remove users, set up groups, and add verification steps and single sign on (SSO) all from a single console. This feature also includes mobile device management to facilitate BYOD and with the ability to implement security policies on iOS and Android devices. Google Vault allows users to archive, search and export on the company email and on-the-record chats for reporting and auditing.

Google Workspace Overview

Pricing

Starting from
US$6.00/month

Pricing options

Free Trial
Subscription
Value for money

Business Starter: $6 per user per month.
Business Standard: $12 per user per month.
Business Plus: $18 per user per month.
Enterprise: contact Google for pricing.


Google Workspace Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 20 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

Media

Collaborate in real time with synchronous, real-time editing across devices
Turn meetings into video conferences from any camera-enabled device
Store and share files in the cloud then access, view and edit them from a computer, tablet or phone
Protect company data and devices with single-sign-on & two-factor authentication options
Enjoy professional, ad-free, custom email with 30GB of inbox storage
Schedule teams efficiently with integrated, online, shareable calendars
Share ideas and collaborate with coworkers using Google+
Keep files centrally stored and synced across devices
Collaborate in real time with synchronous, auto-save, real-time editing
Create and edit spreadsheets from any device
Google Workspace video Google Workspace screenshot: Collaborate in real time with synchronous, real-time editing across devices Google Workspace screenshot: Turn meetings into video conferences from any camera-enabled device Google Workspace screenshot: Store and share files in the cloud then access, view and edit them from a computer, tablet or phone Google Workspace screenshot: Protect company data and devices with single-sign-on & two-factor authentication options Google Workspace screenshot: Enjoy professional, ad-free, custom email with 30GB of inbox storage Google Workspace screenshot: Schedule teams efficiently with integrated, online, shareable calendars Google Workspace screenshot: Share ideas and collaborate with coworkers using Google+ Google Workspace screenshot: Keep files centrally stored and synced across devices Google Workspace screenshot: Collaborate in real time with synchronous, auto-save, real-time editing Google Workspace screenshot: Create and edit spreadsheets from any device

Google Workspace Reviews

Google Workspace Reviews

Overall rating
4.7
/
5
Excellent
7580

Very good
2123

Average
418

Poor
60

Terrible
67

Value for Money
4.6
Features
4.6
Ease of Use
4.6
Customer Support
4.2
95% recommended this app
Margarita E.

The total IT solution for schools!

We use Gsuite for gradebooks, report cards, student information systems, HR forms, office programs, storage of photos and videos and email online 'drive' cloud storage for all our needs.


Murtaza R.

Better price/storage than any of the competitors!

It's a pretty great product overall, however, the lack of communication from their support team, and more importantly their lack of presence in updating the features towards Linux distributions is disappointing. In spite of that, they are pretty much above every other competing product, when compared to ease of use, and fluidity between moving across projects, and teams.


Felicia ann K.

Gsuite

My experience with them started off okay and ended up awful due to the fact that I had paid the price of having a g suite account it didn't matter to them because they disable my account and have not provided any support to me which hurt my business that I was working on very hard to begin and had been advertising and promoting for years alongside with many other advertising websites that I have been doing I had lost a lot of my time and dedication of years that I put into this causing me to still be emotionally damaged still to this day I talked about my account and how much it hurts me daily because I had put so much effort into this so much time and so much work with my Google suite I had also learned through their Google education program I worked with Amazon AWS and completed my certification I worked with Microsoft and I worked with many other agencies that even invested into me as well as support and to have it all lost because of one account really really affected me. I have recovered some of my accounts since this but it hasn't been easy and it's been a huge struggle my experience was awful but yours might be different if you work alone and you live alone and you decide to go with this company and work hard towards something you plan to have I'm sure you'll get there using this product however sometimes if you go through one bad experience it could also ruin everything that you had worked years for


Shiva M.

G Suite review

Overall G suite is best for any organization and you have to compromise for some of the features such as collaboration tools, Comparing to Skype or Team their hangout isn't great so far. Overall I can proudly recommend this services to anyone with their own research (what they want?).


Vincent Y.

The Preferred Collaboration and Communication Suite for Small Business

I use GSuite tools every day for my business and my full time job, and as a whole, my experience has been very good. As a web designer, I also help many of my clients set up collaberation and communication tools, including GSuite for Business and GSuite for Education, and more often than not, it's a breeze.


Margarita E.
Industry: Primary/Secondary Education
Company size: 11-50 Employees

The total IT solution for schools!

Used Daily for 2+ years
Reviewed on 26/5/2020
Review Source: Capterra

We use Gsuite for gradebooks, report cards, student information systems, HR forms, office programs, storage of photos and videos and email online 'drive' cloud storage for all our needs.

Pros

Gsuite offers all the tools you need for collaborative document creation from forms, surveys, spreadsheets, slides (powerpoint), cloud storage, calendars, note taking, accounting and reports.

The templates available for education have many solutions available from lesson planners, calendars, quiz creation, gradebook, reports and meeting programs. Templates can be shared within the community and you can find templates that other schools use and share if it is not available in the standard set. The organizational email system is way more user friendly than other systems. I have worked with a team to establish Gsuite in two schools as the main system, and we are a Google school and the staff and admin do not need Microsoft office anymore as this system covers alternatives to those program.

It auto-saves your work and when working on collaborative documents it is easy to see who has input different items and easily go back and restore previous versions if needed.

Easily compatible to connect data to Google sites.

Cons

I wish that all the options that are available for excel exist in the Google Spreadsheets - e.g. being able to select multiple tabs and edit all of them at the same time.

As a private international school it is fairly costly with a charge per staff user. Support education in the private sector too - it needs a substantial budget for large schools.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Murtaza R.
Industry: Research
Company size: 1,001-5,000 Employees

Better price/storage than any of the competitors!

Used Daily for 2+ years
Reviewed on 27/9/2020
Review Source: Capterra

It's a pretty great product overall, however, the lack of communication from their support team, and more importantly their lack of presence in updating the features towards Linux distributions is disappointing. In spite of that, they are pretty much above every other competing product, when compared to ease of use, and fluidity between moving across projects, and teams.

Pros

The G Suite functionality is perfect for collaborating across different teams. The versioning system is quite intuitive as compared to other archaic methods. One of the most enticing thing about G-Suite is that it provides and end-to-end offering from domains, docs to storage with Google Drive. There are other competing products, but they do not really match the G-Suite with it's tight integration with different operating systems, and more specifically with the Chrome browser, that enables cross-platform support even for Linux distros.

Cons

G Suite docs are great for versioning and creating quick drafts and share ideas, however the docs that include, slides/spreadsheet/text are severely lacking in features that MS Office has, specifically in terms of the flexibility in customizing margins for example, or even basic features in editing complex math/symbols.

Additionally, support for Google Drive while great for Windows/OS X operating systems, is non-existent for Linux distros, specifically their Google File Stream offering, which was one of the driving motivation to switch over to the G Suite.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Felicia ann K.
Industry: Higher Education
Company size: Self Employed

Gsuite

Used Other for 2+ years
Reviewed on 8/1/2020
Review Source: Capterra

My experience with them started off okay and ended up awful due to the fact that I had paid the price of having a g suite account it didn't matter to them because they disable my account and have not provided any support to me which hurt my business that I was working on very hard to begin and had been advertising and promoting for years alongside with many other advertising websites that I have been doing I had lost a lot of my time and dedication of years that I put into this causing me to still be emotionally damaged still to this day I talked about my account and how much it hurts me daily because I had put so much effort into this so much time and so much work with my Google suite I had also learned through their Google education program I worked with Amazon AWS and completed my certification I worked with Microsoft and I worked with many other agencies that even invested into me as well as support and to have it all lost because of one account really really affected me. I have recovered some of my accounts since this but it hasn't been easy and it's been a huge struggle my experience was awful but yours might be different if you work alone and you live alone and you decide to go with this company and work hard towards something you plan to have I'm sure you'll get there using this product however sometimes if you go through one bad experience it could also ruin everything that you had worked years for

Pros

This product can use more security support for customers, as well as a team of operators on standby to even help with technical support even if you're the administrator of your own account and if somebody steals your code to or a possible error happens for some impossible reason or something who can help you if you're the administer, who can help you to fix this if even them themselves can not provide any help for support of their own product they are selling I have no support because somehow my credit card that was linked to this account just disappeared from my home and this is causing me to not be able to get anywhere support because they want me to verify my credit card that was either stolen from my house or somehow it disappeared into thin air. I do have a statement however and plan to contact them once again but for now I have had too much stress do to this company and have many other important people and I rather spend my time on now . Working on my own has taught me one thing that you really have better relationships with people you have developed with over the years mini good supporters that I have are still right by my side and there's others like she sweet who do not value their customers as they say they do they don't get to know them on a level where they actually know that you are you and that your information is secure and private with them and having them help you along the way.

Cons

I had worked with them and began my business with them up to ten years and they decided to disable my account and failed to give me any explanation to as a y I had my account disabled and their customer support is awful I receive no support at all after even explaining to them that I had paid for my own domain and needed this matter to be taken seriously and immediately due to me being a self-employed business owner

Rating breakdown

Ease of Use

Likelihood to recommend: 1.0/10

Shiva M.
Industry: Information Technology & Services
Company size: 2-10 Employees

G Suite review

Used Daily for 2+ years
Reviewed on 7/9/2020
Review Source: Capterra

Overall G suite is best for any organization and you have to compromise for some of the features such as collaboration tools, Comparing to Skype or Team their hangout isn't great so far. Overall I can proudly recommend this services to anyone with their own research (what they want?).

Pros

Well, A complete google package is suitable for any business. Premium google adds on packages are bonuses. Storage is a very excellent buy for literally anything. There is no need for any special training for employees. Anyone can easily use it. No hassle to train employees. Very organized and fully cloud-based. Gmail, drive, Voice are great development.

Cons

Apart from good features there are few things that people don't like about this product. This is entirely webbased and many of us don't like this. Very average/poor support system comparing to their competitors. Collaboration tools are not great as their competitors offer. Pricing should be even more better.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Vincent Y.
Industry: Education Management
Company size: 11-50 Employees

The Preferred Collaboration and Communication Suite for Small Business

Used Daily for 2+ years
Reviewed on 6/10/2020
Review Source: Capterra

I use GSuite tools every day for my business and my full time job, and as a whole, my experience has been very good. As a web designer, I also help many of my clients set up collaberation and communication tools, including GSuite for Business and GSuite for Education, and more often than not, it's a breeze.

Pros

The feature I like most about GSuite is the range of collaberation and communication tools it offers and its ability to integrate with my everyday web experience. I use Google Docs and Drive to collaberate on web projects. To give a specific example, I use Google docs to put together a sitemap and have my clients make edits to it before placing content on the site. I use GSuite as a way for clients to upload website assets and make them available to me for use on web projects.

Cons

GSuite is not very intuitive when it comes to setting up options on the administrative side. Everytime I want to look for a particular setting, I need to reference the documentation or Google help site to see where the option is - it's never where you would expect it to be. I can tell that the software was developed by programmers, but I believe they might want to add a few more UI/UX people to the team that develops the administrative interface.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 9.0/10

User recommendation
9.1/10
Based on 10,248 user ratings
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Google Workspace Pricing

Google Workspace Pricing

Starting from
US$6.00/month
Free Trial
Subscription
Value for money

Business Starter: $6 per user per month.
Business Standard: $12 per user per month.
Business Plus: $18 per user per month.
Enterprise: contact Google for pricing.

Business Starter: $6 per user per month.
Business Standard: $12 per user per month.
Business Plus: $18 per user per month.
Enterprise: contact Google for pricing.

Value for Money
4.6/5
Based on 10,248 user ratings
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Google Workspace Features

Google Workspace Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customisable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Reporting & Statistics
Role-Based Permissions
Search Functionality
Third Party Integration
Workflow Management
Features
4.6/5
Based on 10,248 user ratings
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Categories

Additional information for Google Workspace

Additional information for Google Workspace

Key features of Google Workspace

  • @mentions
  • Access control
  • Access permissions
  • Archiving & retention
  • Auditing
  • Auditing & reporting
  • Authentication & security
  • Automatic backup
  • Automatic notifications
  • Calendar management
  • Calendar sync with Google
  • Chat
  • Chat functionality
  • Cloud file storage
  • Collaboration tools
  • Collaborative workspace
  • Commenting
  • Communication management
  • Conferencing
  • Configurable security settings
  • Content filtering
  • Content library
  • Content management
  • Custom email address
  • Custom forms
  • Customizable branding
  • Customizable questions
  • Customizable reporting
  • Customizable templates
  • Data entry verification
  • Data migration
  • Data storage management
  • Data synchronization
  • Document management
  • Document review
  • Document storage
  • Document templates
  • Drag & drop interface
  • Electronic signature capture
  • Email & chat archiving
  • Email alerts
  • Email archiving
  • Email integration
  • Email invitations & reminders
  • Email notifications
  • Email tracking
  • Employee communities
  • Event calendar
  • Event scheduling
  • File management
  • File transfer
  • Filtered views
  • Forms management
  • GPS integration
  • Geographic maps
  • Group calendars
  • Historical audit
  • Instant messaging
  • Live / video conferencing
  • Member forums
  • Mobile device management
  • Multi-channel communication
  • Multiple document formats
  • Multiple projects
  • Multiple user accounts
  • Offline access
  • Permission management
  • Project templates
  • Projections
  • Real time notifications
  • Real time updates
  • Remote document access
  • Resource allocation
  • Revision management
  • Role-based permissions
  • Search functionality
  • Secure data storage
  • Shared workspace
  • Single sign on
  • Survey management
  • Synchronization management
  • Synchronous editing
  • Task management
  • Task scheduling
  • Team calendars
  • Template management
  • Text editing
  • Third party integration
  • To-do list
  • Two-factor authentication
  • Two-way audio & video
  • User access controls
  • Version control
  • Version management
  • Video support
  • Web forms

Benefits

  • Access all Google apps at any time, anywhere from a computer, tablet or phone.

  • Use the Google Admin Console to manage all company data, mobile devices, email addresses, and security settings.

  • Organize meetings more efficiently by scheduling events in a shared calendar, sending reminders to Gmail, join video meetings with Hangouts and share presentations with Slides.

  • Create online documents, spreadsheets, surveys & forms, and presentations.

  • Share, collaborate and comment on text documents, presentations, and spreadsheets using Google Drive.

  • Build multiple project sites by choosing from hundreds of pre-built templates.

  • Use Google Vault for archiving emails and chats, e-discovery of information and export of emails and chats.

  • Google Workspace FAQs

    Google Workspace FAQs

    Below are some frequently asked questions for Google Workspace.

    Q. What type of pricing plans does Google Workspace offer?

    Google Workspace offers the following pricing plans:

    Starting from: US$6.00/month

    Pricing model: Subscription

    Free Trial: Available

    Business Starter: $6 per user per month. Business Standard: $12 per user per month. Business Plus: $18 per user per month. Enterprise: contact Google for pricing.

    Q. What are the main features of Google Workspace?

    Google Workspace offers the following features:

    • @mentions
    • Access control
    • Access permissions
    • Archiving & retention
    • Auditing
    • Auditing & reporting
    • Authentication & security
    • Automatic backup
    • Automatic notifications
    • Calendar management
    • Calendar sync with Google
    • Chat
    • Chat functionality
    • Cloud file storage
    • Collaboration tools
    • Collaborative workspace
    • Commenting
    • Communication management
    • Conferencing
    • Configurable security settings
    • Content filtering
    • Content library
    • Content management
    • Custom email address
    • Custom forms
    • Customizable branding
    • Customizable questions
    • Customizable reporting
    • Customizable templates
    • Data entry verification
    • Data migration
    • Data storage management
    • Data synchronization
    • Document management
    • Document review
    • Document storage
    • Document templates
    • Drag & drop interface
    • Electronic signature capture
    • Email & chat archiving
    • Email alerts
    • Email archiving
    • Email integration
    • Email invitations & reminders
    • Email notifications
    • Email tracking
    • Employee communities
    • Event calendar
    • Event scheduling
    • File management
    • File transfer
    • Filtered views
    • Forms management
    • GPS integration
    • Geographic maps
    • Group calendars
    • Historical audit
    • Instant messaging
    • Live / video conferencing
    • Member forums
    • Mobile device management
    • Multi-channel communication
    • Multiple document formats
    • Multiple projects
    • Multiple user accounts
    • Offline access
    • Permission management
    • Project templates
    • Projections
    • Real time notifications
    • Real time updates
    • Remote document access
    • Resource allocation
    • Revision management
    • Role-based permissions
    • Search functionality
    • Secure data storage
    • Shared workspace
    • Single sign on
    • Survey management
    • Synchronization management
    • Synchronous editing
    • Task management
    • Task scheduling
    • Team calendars
    • Template management
    • Text editing
    • Third party integration
    • To-do list
    • Two-factor authentication
    • Two-way audio & video
    • User access controls
    • Version control
    • Version management
    • Video support
    • Web forms

    Q. Who are the typical users of Google Workspace?

    Google Workspace has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

    Q. What languages does Google Workspace support?

    Google Workspace supports the following languages:

    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

    Q. What type of pricing plans does Google Workspace offer?

    Google Workspace has the following pricing plans:

    Subscription

    Q. Does Google Workspace support mobile devices?

    Google Workspace supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Google Workspace integrate with?

    Google Workspace integrates with the following applications:

    ClickMeeting, DeskAway, DirectIQ, GroupCamp Project, ONE UP, OneLogin, SuperSaaS, WorkforceGrowth, Zoho Analytics, Zoho CRM

    Q. What level of support does Google Workspace offer?

    Google Workspace offers the following support options:

    FAQs, Knowledge Base, Online Support, Video Tutorials, Forum