
About Deputy
Deputy is an all-in-one employee scheduling, time & attendance tracking (digital time clock), tasking and communication platform. Use Deputy's mobile apps to manage your team from anywhere. Deputy iPad kiosk app provides clock in/out for employees with complete self service. All powered by simple, intuitive design.
Deputy provides an end-to-end solution for managing your workforce. From employee scheduling (rostering) to payroll integration, all provided as one solution. Do your scheduling using our web or mobile app and publish to your staff via email/sms/push notification with the option of having your employees confirm their shifts. Employees can clock in using Deputy mobile apps with geo-location tagging or they can use the Deputy Kiosk iPad app with face detection. Transfer your virtual timesheets to cloud payroll solutions seamlessly with full overtime calculations. Or download to file for excel or on-premise analysis. It's simple, it's easy and it's fast!
Pricing starting from:
US$4.50/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Deputy
Key benefits of Deputy
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Australia, Brazil, Canada, China, Germany , Finland, United Kingdom, India, Japan, Mexico, New Zealand, Sweden, United States and 8 others
Supported Languages
Chinese, English, French, German, Italian , Japanese, Korean, Portuguese, Spanish, Traditional Chinese and 5 others
Pricing starting from:
US$4.50/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Deputy
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Features
Total features of Deputy: 104
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Reviews
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- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
The team at QB Gelato is very pleased with Deputy. It is easy to use and the team members love...
Reviewed on 17/4/2018
Pros
As QB Gelato continues to grow we are finding the tools within Deputy to be extremely valuable. For example, we have set up our 'Opening, Closing & Daily Checklists' in Deputy under tasks which allows us to run our business as paperless as possible. In addition, it gives Management the ability to check-in and see if tasks are being completed when not at the shop. Being able to communicate updates to the team members and request a confirmation that they have read the communication is brilliant. I look forward to putting the scheduling module to the test this summer as we are adding on a mobile truck to our business. I have no doubt Deputy will exceed any scheduling requirements. My final comment has to do with processing payroll and the integration between Deputy and our payroll system. Having this integration feature is such a time saver. It literally takes less than 5 minutes to run payroll as the hours from Deputy import seamlessly into our payroll system. We are extremely pleased with Deputy and highly recommend this software application for scheduling. A final note... support is excellent!
Cons
At the present time there is nothing we dislike about Deputy. The support team is always there to guide you through issues.

- Industry: Food & Beverages
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A+ Scheduling Software
Reviewed on 23/4/2018
Saves me time and hassle. Employees know how to use it quickly with little/no training.
Saves me time and hassle. Employees know how to use it quickly with little/no training.
Pros
Inexpensive, feature rich, and easy for me to export timesheets to our payroll provider, Gusto. It was easy to add our existing employees when we made the switch. Employees have no complaints using it for time off requests, unavailability or integrating with their calendar so they know when they're scheduled.
Cons
The manager side of the mobile app is lacking full access to make it easy to approve time off requests. Depending how I pull up the request from my phone sometimes it also shows the date as Christmas Eve from years in the past (like 2015). Hasn't been a big enough pain for me personally to be mad enough to contact them, though I should so they can tell me I'm dumb and using it wrong or fix it.
- Industry: Apparel & Fashion
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
No bad until you try to leave
Reviewed on 27/8/2018
I have rarely ever left a negative review in my life but after my recent experience I feel it's...
I have rarely ever left a negative review in my life but after my recent experience I feel it's almost a responsibility. I closed my business in July. Not having a need for timekeeping I cancelled an account. I deleted all staff and shifts and unsubscribed from this service. I did so before the close of the billing cycle. Since this is a payment in advance service I should have been left with nothing outstanding. I've had demand after demand. I went back into the account to inquire as to why I'm still receiving demands to find that the account was not closed, I was not unsubscribed and although all staff profiles had been deleted i was still listed as having 5 staff. I updated my contact information, emailed Deputy stating that I had unsubscribed using the instructions in the help files and heard nothing more. Then the demands started again. The worst however was having to deal with their customer service rep on live chat who'd leave me sitting on live chat for 5-7 minutes at a time only to come back and claim he was leaving me hang there on purpose so "I'd calm down" He seemed to take particular exception to me insisting on a chat transcript. Given that I'm so furious with this company and how it allows its reps to treat customers, customer service rep's strategy didn't work. I got my chat transcript in the end but only by copying and pasting the entire thing myself. He wasn't too keen on his replies being included in the chat transcript. Utterly disgusting.
Pros
It's cheap. It's not an expensive service but the old adage you get what you pay for applies here.
Cons
Customer service is deplorable. I've never in my lifetime of dealing with various services, apps, etc ever dealt with a customer service rep as badly trained and as unprofessional as I have seen at Deputy.
Response from Deputy
Hi Natalie. We really value your feedback and will share this information with our team. Thank you for your honesty and we look forward to working with you in the future to improve your Deputy experience!
- Industry: Health, Wellness & Fitness
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
No live customer service
Reviewed on 1/11/2022
Pros
great User interface, lots of integration options ( ours doesn't work well ), fairly snappy
Cons
Customer service just horrible. Everything is communicated via tickets. No live chat, No live phone number, nothing. When something happens they ask for a picture, so you gottta go, replicate the problem, take a screen shot, send it to them and then wait god nknows how long for someone to get back to you. so frustrating
- Industry: Health, Wellness & Fitness
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use scheduling system
Reviewed on 19/8/2022
Easy to use as an employee and looks easy to use from an admin perspective. Never had a problem...
Easy to use as an employee and looks easy to use from an admin perspective. Never had a problem with my timesheets!
Pros
As an employee who has used this for 5+ years this is an easy program to use within a small business. I clock in, clock out and can edit my time if needed. I can offer shifts up and accept or look for more all within the app. I like being notified when new shifts are offered as well via text and can accept them without even opening the app. I wish the calendar in deputy would sync with my apple calendar so I didn’t have to manually enter my deputy shifts into it.
Cons
I wish the calendar in deputy would sync with my apple calendar so I didn’t have to manually enter my deputy shifts into it.
Deputy FAQs
Below are some frequently asked questions for Deputy.Q. What type of pricing plans does Deputy offer?
Deputy offers the following pricing plans:
- Starting from: US$4.50/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
30-day free trial, no credit card required. Scheduling: $2.50/user/month Time & Attendance: $2.50/user/month Premium: $4.50/user/month Enterprise: Please contact for Enterprise pricing Flexi: For businesses that run large, short term events like conferences, catered functions and festivals (access to Premium features for $2/user/week)
Q. Who are the typical users of Deputy?
Deputy has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Deputy support?
Deputy supports the following languages:
Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Traditional Chinese
Q. Does Deputy support mobile devices?
Deputy supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Deputy integrate with?
Deputy integrates with the following applications:
ADP Workforce Now, BambooHR, Box, Clover, Dropbox Business, Epos Now, Google Calendar, Google Workspace, Gusto, IDEXX Neo, LastPass, Lightspeed POS, Lightspeed Retail, MYOB Business, Microsoft Azure, Microsoft Outlook, NetSuite, NetSuite for Retail, Okta, OnPay, Paychex Flex, Paycor, Paylocity, Proliant, QuickBooks Online Advanced, Quickbooks Online, Revel Systems, Rippling, Salesforce Work.com, Sapling, ServiceM8, Shopify, SimplePay, Square Point of Sale, VMware AirWatch, Vend, Wagepoint, WhosOnLocation, WorkflowMax, Xero, Zapier, Zenefits, talech
Q. What level of support does Deputy offer?
Deputy offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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