Mixpanel

Mixpanel

Most advanced analytics & engagement platform

4.4/5 (71 reviews)

Mixpanel Overview

What is Mixpanel?

At Mixpanel, our mission is to increase the rate of innovation by empowering everyone to get the answers they need to take meaningful action.

Mixpanel unlocks the ability for users to analyze and visualize trends in their user behavior and revenue data with ease. Through Mixpanel’s powerful, yet user-friendly analytics platform, companies are able to gather insights to learn why things are happening, experiment with new experiences and messages, and continually iterate for growth across any platform, ultimately helping them understand why users engage, retain, and convert.

With Mixpanel’s award-winning service, unmatched reliability and performance, and intelligent data science algorithms, over 26,000 companies–including 30% of The Fortune 100–trust Mixpanel to grow their business. Mixpanel is headquartered in San Francisco with offices in New York, Seattle, Austin, London, Barcelona, and Singapore.

Mixpanel Overview

Pricing

Starting from
US$150.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

For full pricing details, visit https://mixpanel.com/pricing/

Starter: Free
Growth: $779+ per year
Enterprise: custom pricing


Mixpanel Features

Devices
Business size
S M L
Markets
Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America
Supported Languages
Arabic, Chinese (Simplified), Dutch, English, French and 3 others, German, Hebrew, Spanish

Screenshots

Mixpanel screenshot: Set goals & create hypotheses, then track your key metrics in Mixpanel dashboards.
Mixpanel screenshot: Set goals & create hypotheses, then track your key metrics in Mixpanel dashboards. Mixpanel screenshot: Mixpanel's take action suite enables you to test your hypotheses in real-time through product experiments, messaging, and personalization. Mixpanel screenshot: Identify patterns in your data with Mixpanel Flows. Mixpanel screenshot: Get accurate customer and product data in real-time across mobile, web, and other platforms. Mixpanel screenshot: Understand why trends are happening through correlation analysis, look-alike modeling, and other data science techniques.

Mixpanel Reviews

Mixpanel Reviews

Overall rating
4.4
/
5
Excellent
36

Very good
28

Average
7

Poor
0

Terrible
0

Value for Money
4
Features
4.3
Ease of Use
3.8
Customer Support
4.3
90% recommended this app
Matylda C.

Very easy to navigate and pull your data


Sapph L.

Powerful, comprehensive tool to track and analyze user actions and behavior patterns

It's a powerful analytics and marketing tool that helps you track and understand user behavior (who are your power users? which sources did you acquire them from? what's your churn rate? etc.) and make important business decisions about what you should do more of, what's working and what isn't.


Maxim L.

Tracking user behavior is a must but we're still figuring out Mixpanel

We build a SaaS product and need some way of tracking and analyzing user behavior. Everyone talks about and recommends mixpanel, so we're trying to figure it out.


Hasin A.

One of the best web analytics tools

- Web analytics
- Mobile Analytics
- Marketing Attribution


Fayssal J.

I use Mixpanel every single hour a day, 7 days a week and 365 days a year !

It's the simplest way to track app usage.


Matylda C.
Industry: Computer Software
Company size: 201-500 Employees

Very easy to navigate and pull your data

Used Daily for 2+ years
Reviewed on 5/8/2018
Review Source: GetApp

Pros

Mixpanel will be ideal for you if you need a simple, yet powerful tool for your SaaS product. One of their features that I've found most useful (and I haven't really seen it in the competitors' apps) is Signal. Once you apply it to your events, it shows you which ones you should encourage your users to do, and predict behavioral trends within your product. A must-have for a modern product marketer!

Cons

I wish it would be easier to implement your own data to the user profiles and events there. You also can't collaborate within teams.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 8.0/10

Sapph L.
Industry: Professional Training & Coaching
Company size: Self Employed

Powerful, comprehensive tool to track and analyze user actions and behavior patterns

Used Daily for 2+ years
Reviewed on 25/12/2019
Review Source: Capterra

It's a powerful analytics and marketing tool that helps you track and understand user behavior (who are your power users? which sources did you acquire them from? what's your churn rate? etc.) and make important business decisions about what you should do more of, what's working and what isn't.

Pros

Once you set it up properly, you can use Mixpanel to track every granular user action. You can save numerous details with each event that's important for you to know such as device, browser, country, campaign UTM, etc. Mixpanel provides you with several types of reports you can analyze data with such as Insights (break down user actions to show how many share X, Y or Z detail such as campaign UTM) and Funnels (conversions between user actions). You can also use Mixpanel to send notifications (email, push, in-app) to users based on their actions. It's a very powerful analytic and marketing tool.

Cons

Lately, Mixpanel has made quite a few UI changes. Some have been helpful, others less so. Example with a recent funnels UI change: if you add a breakdown (which breaks down each of the funnel steps by a specific detail like country), Mixpanel adds several different colored bars to the funnel, which makes it very difficult to visually see the conversions between each step. I'm not sure if they do any testing with users before launching new features or UI but their user experience would benefit a lot from it.

Mixpanel also does get expensive as you track more user actions (events), but it's only powerful and useful when you track every user action, big and small. Otherwise, your analysis would be based on an incomplete picture and cause incorrect findings.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Maxim L.
Industry: Computer Software
Company size: 2-10 Employees

Tracking user behavior is a must but we're still figuring out Mixpanel

Used Daily for 1-5 months
Reviewed on 25/7/2019
Review Source: Capterra

We build a SaaS product and need some way of tracking and analyzing user behavior. Everyone talks about and recommends mixpanel, so we're trying to figure it out.

Pros

The new UI is really nice (visually), I love how graphs look like
Mobile app is super snappy
Integration is easy
Automatic insights are actually useful

Cons

Building useful graphs can be challenging and sometimes counter-intuitive. Of course, I could watch all their education videos, but I simply don't have enough time. I think there's a lot that can be done in the "getting started quickly" category.
Also, I somehow can not pin a flow-diagram to the dashboard or even save it

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

Hasin A.
Industry: Higher Education
Company size: 501-1,000 Employees

One of the best web analytics tools

Used Daily for 1+ year
Reviewed on 4/4/2018
Review Source: Capterra

- Web analytics
- Mobile Analytics
- Marketing Attribution

Pros

The best part about this app is that I able to track a mobile and web user of my application under the same umbrella.

Cons

The user interface is not the best for non-analytics or non-technical users but it is better over time with the new updates.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Fayssal J.

I use Mixpanel every single hour a day, 7 days a week and 365 days a year !

Used Daily for 2+ years
Reviewed on 31/7/2018
Review Source: Capterra

It's the simplest way to track app usage.

Pros

Sign-up was too easy and the free tier is very generous.
Installation was time consuming but this is mainly related to our codebase.
Segment integration is working like a charm.
The best app for setting up analytics for SaaS apps.

Cons

Emailing user experience should be reimagined and made much more intuitive to match the amazing user experience of the whole app.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8/10
Based on 71 user ratings
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Mixpanel Pricing

Mixpanel Pricing

Starting from
US$150.00/month
Free Trial
Free
Subscription
Value for money

For full pricing details, visit https://mixpanel.com/pricing/

Starter: Free
Growth: $779+ per year
Enterprise: custom pricing

For full pricing details, visit https://mixpanel.com/pricing/

Starter: Free
Growth: $779+ per year
Enterprise: custom pricing

Value for Money
4/5
Based on 71 user ratings
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Mixpanel Features

Mixpanel Features

API
Activity Dashboard
Ad hoc Reporting
Business Intelligence
Charting
Collaboration Tools
Customisable Reporting
Dashboard Creation
Data Filtering
Data Import/Export
Data Visualisation
Drag & Drop Interface
Monitoring
Multiple Data Sources
Real Time Analytics
Real Time Data
Reporting & Statistics
Third Party Integration
Trend Analysis
Visual Analytics
Features
4.3/5
Based on 71 user ratings
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Categories

Video Tutorials

Video Tutorials

Additional information for Mixpanel

Additional information for Mixpanel

Key features of Mixpanel

  • A/B testing
  • Activity dashboard
  • Activity feed
  • Activity tracking
  • Automatic cohort creation
  • Automatic notifications
  • Business intelligence
  • Campaign analysis
  • Campaign management
  • Conversion tracking
  • Customer activity reporting
  • Customer database
  • Data synchronization
  • Data visualization
  • Drag & drop interface
  • Dynamic bucketing
  • Email marketing
  • Engagement analytics
  • Event tracking
  • Event triggered actions
  • Flexible targeting
  • Funnel analysis
  • In-app messaging
  • Integration
  • Market segmentation
  • Message scheduling
  • Mobile surveys
  • Multi-channel marketing
  • Performance reports
  • Personalized profiles
  • Predictive analytics
  • Prioritizing
  • Retention reports
  • Search functionality
  • Segmentation tool
  • Third party integration
  • Trend / problem indicators
  • Visitor targeting
  • Visitor tracking
  • Visual analytics
  • WYSIWYG editor

Benefits

  • Collect accurate data – No matter what information is important to your business, get accurate customer and product data in real-time across all devices.

  • Identify trends – Once you’ve collected data, define key business metrics and see how they trend over time. Identify all the patterns that matter to your business.

  • Understand the why – Now that you’ve identified the trends, understand why they’re happening through correlation analysis, look-alike modeling, and other data science techniques.

  • Set goals & hypotheses – Set goals to improve the trends you’ve uncovered, then create informed hypotheses on how to reach those goals.

  • Take action – Test your hypotheses in real-time through product experiments, messaging, and personalization. Then tie them back to your business metrics.

  • Mixpanel FAQs

    Mixpanel FAQs

    Below are some frequently asked questions for Mixpanel.

    Q. What type of pricing plans does Mixpanel offer?

    Mixpanel offers the following pricing plans:

    Starting from: US$150.00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    For full pricing details, visit https://mixpanel.com/pricing/ Starter: Free Growth: $779+ per year Enterprise: custom pricing

    Q. What are the main features of Mixpanel?

    Mixpanel offers the following features:

    • A/B testing
    • Activity dashboard
    • Activity feed
    • Activity tracking
    • Automatic cohort creation
    • Automatic notifications
    • Business intelligence
    • Campaign analysis
    • Campaign management
    • Conversion tracking
    • Customer activity reporting
    • Customer database
    • Data synchronization
    • Data visualization
    • Drag & drop interface
    • Dynamic bucketing
    • Email marketing
    • Engagement analytics
    • Event tracking
    • Event triggered actions
    • Flexible targeting
    • Funnel analysis
    • In-app messaging
    • Integration
    • Market segmentation
    • Message scheduling
    • Mobile surveys
    • Multi-channel marketing
    • Performance reports
    • Personalized profiles
    • Predictive analytics
    • Prioritizing
    • Retention reports
    • Search functionality
    • Segmentation tool
    • Third party integration
    • Trend / problem indicators
    • Visitor targeting
    • Visitor tracking
    • Visual analytics
    • WYSIWYG editor

    Q. Who are the typical users of Mixpanel?

    Mixpanel has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Mixpanel support?

    Mixpanel supports the following languages:

    Arabic, Chinese (Simplified), Dutch, English, French, German, Hebrew, Spanish

    Q. What type of pricing plans does Mixpanel offer?

    Mixpanel has the following pricing plans:

    Free, Subscription

    Q. Does Mixpanel support mobile devices?

    Mixpanel supports the following devices:

    Android, iPhone

    Q. What other apps does Mixpanel integrate with?

    Mixpanel integrates with the following applications:

    AppFusions, Bitium, ChurnSpotter, Cyfe, Driftrock, Help Scout, LoginRadius, Optimizely, VWO Testing, Zoho SalesIQ

    Q. What level of support does Mixpanel offer?

    Mixpanel offers the following support options:

    Knowledge Base, Online Support, Phone Support