Dynamics 365 Business Central

Enterprise resource planning for SMBs, formerly Dynamics NAV

About Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central, formerly Microsoft Dynamics NAV, is an enterprise resource planning solution for small and medium sized businesses. The platform enables businesses to manage finances, projects, sales, customer relationships, manufacturing, supply chains, analytics, and more.

Financial management and accounting tools help users manage their cash, assets, and banking, while supply chain, manufacturing and operations tools enable users to track and manage their production, inventory, orders, and vendors. Sales and service functionality allows users to manage their contacts, sales opportunities, and service contracts. With project management tools, users can create estimates, track projects, and manage capacity.

Microsoft Dynamics 365 Business Central also supports flexible deployment, business intelligence and reporting, plus multiple currencies and languages. The reporting feature enables financial performance to be charted in real time using built in Power BI dashboards. With customer interaction tracking, leads can be captured, prioritized, and tracked to show full interaction history.

Microsoft Dynamics 365 Business Central integrates with Outlook, Word, and Excel to help users complete common tasks directly from other platforms, with the same capabilities across iOS, Android, and Windows platforms from desktop, laptop, and mobile devices.


Key benefits of Dynamics 365 Business Central

  • Manage cash, assets and banking with financial management and accounting features.
  • Track and manage inventory, orders, and vendors with supply chain management and manufacturing tools.
  • Manage contacts, sales opportunities, and service contract with sales and service functionality.
  • Create estimates and track projects with project management capabilities.
  • Support international currencies with multi-currency and language features.

  • Images

    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central team site
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central insights
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central business overview
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central financial reports
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central customer interaction tracking
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central inventory management
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central project management
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central secure customer data storage
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    Dynamics 365 Business Central video
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central team site
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central insights
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central business overview
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central financial reports
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central customer interaction tracking
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central inventory management
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central project management
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central secure customer data storage

    Not sure about Dynamics 365 Business Central? Compare with a popular alternative

    Dynamics 365 Business Central

    3.9 (145)
    Not available in your country
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    Highly reviewed

    Starting Price

    US$8.00
    month
    US$576.96
    year

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    69
    13

    Integrations

    5
    No integrations found

    Ease of Use

    3.6 (145)
    4.4 (401)

    Value for Money

    3.5 (145)
    4.3 (401)

    Customer Service

    3.6 (145)
    4.3 (401)

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    Reviews

    Overall rating

    3.9 /5
    (145)
    Value for Money
    3.5/5
    Features
    3.9/5
    Ease of Use
    3.6/5
    Customer Support
    3.6/5

    Already have Dynamics 365 Business Central?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 145
    James
    Overall rating
    • Industry: Computer Software
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Power the growth of your business with "Microsoft Dynamics 365 business central"

    Reviewed on 22/7/2022

    I have enjoyed working with Microsoft Dynamics 365 Business central ,it's easy to use and the APIs...

    I have enjoyed working with Microsoft Dynamics 365 Business central ,it's easy to use and the APIs which have made it easier to customize it with our needs .The customer support is amazing both on call and in person.

    Pros

    Microsoft Dynamics 365 business central is a very great product , it's easy to use since it has a great user interface .The deployment is easy and took a very short time .It has inpremises and cloud based functionality which has enabled work flexibility.

    Cons

    The initial purchasing cost is relatively high mostly to the small enterprises.The system keeps on freezing whereby delaying our customers.

    David
    Overall rating
    • Industry: Mechanical or Industrial Engineering
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Dynamics Review

    Reviewed on 6/9/2022

    Pros

    It easily integrates with Microsoft products and has a full set of features that we use regularly.

    Cons

    Like any software it has a learning curve. This takes time and effort of the individuals teaching and those learning.

    Alternatives Considered

    Oracle Database and SAP Business One

    Reasons for Switching to Dynamics 365 Business Central

    It was originally a vista and was a great software product for small businesses.
    Carlene
    Overall rating
    • Industry: Industrial Automation
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Beware!

    Reviewed on 22/4/2022

    None

    None

    Pros

    Nothing. It is not nearly worth the 165,000.00 that we have put in to it over the last year.

    Cons

    Everything. System does not work. Too many fields to jump around to, too many pages to jump to. Unable to keep pages open to work between. Unable to see Customer / Vendor numbers. Not enough character spaces in some fields. Document date does not pull in correctly on Payment Journal. Check Stub total dollar amount prints on top of check number of lower stub. No vendor number prints anywhere on the check or stub. System creates two or three numbers for every PO, Job, Invoice. Payment Journal populates every Vendor that has a transaction then you have to choose which one to pay and then delete what you don't want. Checks do not print out in Alphabetical order. I can go on and on. Nothing good to say about this Program. It is not even written for our Industry. We were not even listed in the choices for Industry. What does that tell you.

    Hunter
    Overall rating
    • Industry: Machinery
    • Company size: 501–1,000 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great Product

    Reviewed on 23/10/2019

    Microsoft has always been a great service that our company enjoys using. This service continues to...

    Microsoft has always been a great service that our company enjoys using. This service continues to strengthen the brand of Microsoft.

    Pros

    The thing i like is that the interface is easy to use. The setup requirements are better than the normal setup ideals.

    Cons

    I did not like how it is difficult to add users into our system. Not everyone has had a positive experience with this software.

    Alternatives Considered

    vSphere

    Reasons for Switching to Dynamics 365 Business Central

    We knew that Microsoft would provide the best front and back end support to our business.
    Johan
    Overall rating
    • Industry: Furniture
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Microsoft Business Central According

    Reviewed on 7/4/2023

    My experience was horrible as partners can deploy the Software but theask you enormous amounts over...

    My experience was horrible as partners can deploy the Software but theask you enormous amounts over R200k to set it up. I also found that there is no support in South Africa for the software, you cannot phone quickly and found out how a thing is working. You have to go through the trouble to watch videos or read on Microsoft Learn. I could also not found one accountant who could work in this software for over two years. This was my biggest headache as well as the support on this software.

    Pros

    Business Central is a great software with a lot of functionalities. It is the best account ing software in the market..

    Cons

    Business Central support is South Africa does not exist. The partners are really useless and see Business Central as a way to make a quick buck. They rip you off and want to charge over R200k. I worked through business central and to set it up should not cost you more than 10k. Another setback is that you don't get accountants in South Africa that know how the software is working. I tried to find accountants for months, and not even one Microsoft partner could refer me to one accountant who knows the software. In South Africa as soon as you put the name Microsoft to a product the Microsoft partners want to Ripp you off? Microsoft business Central licencing is also very expensive and is around R1200 per user. Sage one accounting is very cheap against Business Central and they have quality support. I cannot see a feature for Business Central in South Africa as it is too expensive and basically you don't have any support for it in South Africa.

    Showing 5 reviews of 145 Read all reviews

    Dynamics 365 Business Central FAQs

    Below are some frequently asked questions for Dynamics 365 Business Central.

    Dynamics 365 Business Central offers the following pricing plans:

    • Starting from: US$8.00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Essentials: $70 per user, per month. Premium: $100 per user, per month. Team Members: from $8 per user, per month. Contact vendor for information on included features and additional pricing information.

    Dynamics 365 Business Central has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    Dynamics 365 Business Central supports the following languages:

    Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish

    Dynamics 365 Business Central supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Dynamics 365 Business Central integrates with the following applications:

    Microsoft 365, Microsoft Excel, Microsoft Outlook, Microsoft Word, PayPal

    Dynamics 365 Business Central offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Dynamics 365 Business Central.