Dynamics 365 Business Central

Enterprise resource planning for SMBs, formerly Dynamics NAV

About Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central, formerly Microsoft Dynamics NAV, is an enterprise resource planning solution for small and medium sized businesses. The platform enables businesses to manage finances, projects, sales, customer relationships, manufacturing, supply chains, analytics, and more.

Financial management and accounting tools help users manage their cash, assets, and banking, while supply chain, manufacturing and operations tools enable users to track and manage their production, inventory, orders, and vendors. Sales and service functionality allows users to manage their contacts, sales opportunities, and service contracts. With project management tools, users can create estimates, track projects, and manage capacity.

Microsoft Dynamics 365 Business Central also supports flexible deployment, business intelligence and reporting, plus multiple currencies and languages. The reporting feature enables financial performance to be charted in real time using built in Power BI dashboards. With customer interaction tracking, leads can be captured, prioritized, and tracked to show full interaction history.

Microsoft Dynamics 365 Business Central integrates with Outlook, Word, and Excel to help users complete common tasks directly from other platforms, with the same capabilities across iOS, Android, and Windows platforms from desktop, laptop, and mobile devices.


Key benefits of Dynamics 365 Business Central

  • Manage cash, assets and banking with financial management and accounting features.
  • Track and manage inventory, orders, and vendors with supply chain management and manufacturing tools.
  • Manage contacts, sales opportunities, and service contract with sales and service functionality.
  • Create estimates and track projects with project management capabilities.
  • Support international currencies with multi-currency and language features.

  • Images

    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central team site
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central insights
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central business overview
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central financial reports
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central customer interaction tracking
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central inventory management
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central project management
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central secure customer data storage
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    Dynamics 365 Business Central video
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central team site
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central insights
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central business overview
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central financial reports
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central customer interaction tracking
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central inventory management
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central project management
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central secure customer data storage

    Not sure about Dynamics 365 Business Central? Compare with a popular alternative

    Dynamics 365 Business Central

    3.9 (139)
    Not available in your country
    VS.
    Highly reviewed

    Starting Price

    US$8.00
    month
    US$576.96
    year

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    63
    13

    Integrations

    5
    No integrations found

    Ease of Use

    3.6 (139)
    4.4 (395)

    Value for Money

    3.5 (139)
    4.3 (395)

    Customer Service

    3.6 (139)
    4.3 (395)

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    Reviews

    Overall rating

    3.9 /5
    (139)
    Value for Money
    3.5/5
    Features
    3.9/5
    Ease of Use
    3.6/5
    Customer Support
    3.6/5

    Already have Dynamics 365 Business Central?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 139
    James
    Overall rating
    • Industry: Computer Software
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Power the growth of your business with "Microsoft Dynamics 365 business central"

    Reviewed on 22/7/2022

    I have enjoyed working with Microsoft Dynamics 365 Business central ,it's easy to use and the APIs...

    I have enjoyed working with Microsoft Dynamics 365 Business central ,it's easy to use and the APIs which have made it easier to customize it with our needs .The customer support is amazing both on call and in person.

    Pros

    Microsoft Dynamics 365 business central is a very great product , it's easy to use since it has a great user interface .The deployment is easy and took a very short time .It has inpremises and cloud based functionality which has enabled work flexibility.

    Cons

    The initial purchasing cost is relatively high mostly to the small enterprises.The system keeps on freezing whereby delaying our customers.

    Chris
    Overall rating
    • Industry: Financial Services
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Msft Dynamics as a CRM - there are other options

    Reviewed on 8/9/2021

    I think overall its a pretty solid software that if customizable would probably be one of my go to...

    I think overall its a pretty solid software that if customizable would probably be one of my go to CRM recommendations.

    Pros

    I did like it's functionality with Outlook and other msft applications. There was little need to reorder things when exporting to excel and all that.

    Cons

    I did find the lack of customizability of the software to be frustrating. It appeared that there were only pre-populated choices from a drop down list for most things, many of which did not fit what i was trying to label. Now, this could have been a byproduct of my companies enterprise subscription with dynamics, i am not sure.

    Carlene
    Overall rating
    • Industry: Industrial Automation
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Beware!

    Reviewed on 22/4/2022

    None

    None

    Pros

    Nothing. It is not nearly worth the 165,000.00 that we have put in to it over the last year.

    Cons

    Everything. System does not work. Too many fields to jump around to, too many pages to jump to. Unable to keep pages open to work between. Unable to see Customer / Vendor numbers. Not enough character spaces in some fields. Document date does not pull in correctly on Payment Journal. Check Stub total dollar amount prints on top of check number of lower stub. No vendor number prints anywhere on the check or stub. System creates two or three numbers for every PO, Job, Invoice. Payment Journal populates every Vendor that has a transaction then you have to choose which one to pay and then delete what you don't want. Checks do not print out in Alphabetical order. I can go on and on. Nothing good to say about this Program. It is not even written for our Industry. We were not even listed in the choices for Industry. What does that tell you.

    Ashley
    Overall rating
    • Industry: Consumer Goods
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 9.0 /10

    The new way to do business

    Reviewed on 17/9/2019

    Our business is running smoother since changing but we are slowly getting everything in the new...

    Our business is running smoother since changing but we are slowly getting everything in the new system. It is taking some time but it easy to find orders/invoices when you know what to look for. I use it daily to send invoices, correct price errors, correct PO numbers.

    Pros

    I like that we are able to have all of our stages in one program. From our quotes to our invoices, we can keep track of the progress of each transaction. You can search by customer, order number, PO number, amount and there are many more options. After some training and a better understanding of how accounting works, I have excelled at understanding what needs to be done to correct issues or fix errors. I appreciate the ability to put notes on each quote, order, and invoice.

    Cons

    I wish there was a little more features such as having automatic invoices from multiple vendors but I think they may be working on that. I also wish there was a creation date for invoices and not just a posting date. I also wish there was a way to link invoices after you have made a change/correction such as the PO number being incorrect. Once you change the PO number, you have no idea that it went to another invoice.

    Verified Reviewer
    Overall rating
    • Industry: Machinery
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Dynamics Review

    Reviewed on 11/1/2019

    It is really for basic use. If you are part of a manufacturing business or a large business, the...

    It is really for basic use. If you are part of a manufacturing business or a large business, the software is not for you. In my experience, it is best used for small to mid size companies. The support is also terrible.

    Pros

    Pulling information out of the system in simple reporting isn't bad if you leave it in the same format. Basic reports are easy to read, and usually you can get the numbers in that you need by updating fields.

    Cons

    Entering information is extremely time consuming. You have to be very familiar with the software to be able to know what you can and cannot tab through. Pulling any information into excel is extremely time consuming and takes a lot of manipulation for it to look presentable.

    Showing 5 reviews of 139 Read all reviews

    Dynamics 365 Business Central FAQs

    Below are some frequently asked questions for Dynamics 365 Business Central.

    Dynamics 365 Business Central offers the following pricing plans:

    • Starting from: US$8.00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Essentials: $70 per user, per month. Premium: $100 per user, per month. Team Members: from $8 per user, per month. Contact vendor for information on included features and additional pricing information.

    Dynamics 365 Business Central has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    Dynamics 365 Business Central supports the following languages:

    Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish

    Dynamics 365 Business Central supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Dynamics 365 Business Central integrates with the following applications:

    Microsoft 365, Microsoft Excel, Microsoft Outlook, Microsoft Word, PayPal

    Dynamics 365 Business Central offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Dynamics 365 Business Central.