--- description: Learn how CallRail can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CallRail Price, Reviews & Ratings | GetApp Ireland 2026 --- Breadcrumb: [Home](/) > [Telephony Software](/directory/294/telephony/software) > [CallRail](/software/90860/callrail) # CallRail Canonical: https://www.getapp.ie/software/90860/callrail Page: 1 / 8\ Next: [Next page](https://www.getapp.ie/software/90860/callrail?page=2) > CallRail helps 200,000+ businesses turn more leads into better customers. Our software delivers real-time insights that help our customers market with confidence. > > Verdict: Rated **4.5/5** by 173 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of CallRail Integrations with existing platforms: With hundreds of integrations available, you can easily connect your CallRail account and activity to your existing tools for bid management, online analytics, CRM and more. Agency Friendly: We work with agencies to help scale for the number of customers they are serving, provide volume discounts and allow agencies to white-label with ease. 14-Day Free Trial: Give us a shot for 14-days- we're sure you'll love the ease of use and user friendly interface of our powerful application. No Contract, No Hidden Fees: We believe in being transparent in pricing and being the solution that works for your organization. Call Reporting \& Analytics: Know which campaigns and channels are driving calls to your sales desk. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 173 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: CallRail - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$55.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Pricing begins at $55 per month and includes 5 local phone numbers and 250 minutes. Every account includes session-level tracking, call recording, our top integrations, and unlimited users. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, Germany, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Automatic Call Distribution - Call Centre Management - Call Disposition - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scoring - Call Scripting - Call Tagging - Call Tracking - Call Tracking Metrics - Call Transcription ## Integrations (17 total) - Acquisio - Google Data Studio - HubSpot CRM - HubSpot Marketing Hub - Kenshoo Infinity Suite - Kissmetrics - Marin Software - Meta for Business - Mixpanel - Pipeline CRM - Salesforce Marketing Cloud - Salesforce Sales Cloud - Slack - Unbounce - VWO Testing ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Telephony Software](https://www.getapp.ie/directory/294/telephony/software) ## Related Categories - [Telephony Software](https://www.getapp.ie/directory/294/telephony/software) - [Call Tracking Software](https://www.getapp.ie/directory/749/call-tracking/software) - [Call Recording Software](https://www.getapp.ie/directory/935/call-recording/software) - [Conversation Intelligence](https://www.getapp.ie/directory/3884/conversation-intelligence/software) - [Lead Management Software](https://www.getapp.ie/directory/339/lead-management/software) ## Alternatives 1. [Nextiva](https://www.getapp.ie/software/91289/nextiva) — 4.6/5 (914 reviews) 2. [800.com](https://www.getapp.ie/software/2008915/800-com) — 4.7/5 (313 reviews) 3. [CTM](https://www.getapp.ie/software/127363/calltrackingmetrics) — 4.6/5 (150 reviews) 4. [JustCall](https://www.getapp.ie/software/2047760/justcall) — 4.1/5 (223 reviews) 5. [RingEX](https://www.getapp.ie/software/105173/ringcentral-mvp) — 4.2/5 (1200 reviews) ## Reviews ### "My Favorite Call Tracking Service" — 5.0/5 > **Mike** | *27 November 2018* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Very easy to set up. Doesn't take a lot of time. Can track both calls and forms. > > **Cons**: There are issues from time to time with bad numbers. However, for the most part their customer service is quick to fix. > > We use it to track the results of our marketing campaign both in-house and for clients. ----- ### "Great software, but more expensive than the other like it" — 5.0/5 > **Chris** | *3 November 2018* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: I like a lot about this - it's simple to use once you get the hang of it, and from there - you can do so much. > > **Cons**: I got a ton of numbers that had issues, I guess they were used before for other things but it's like they were all spammy. I even got calls from numbers I never called and they said I was calling them, when I definitely wasn't. It's also really expensive. ----- ### "Rip OFF" — 1.0/5 > **Andrii** | *25 October 2023* | Consumer Goods | Recommendation rating: 1.0/10 > > **Pros**: Nothing to share read a review it’s unacceptable what they do\! > > **Cons**: NA read a review below, it’s unacceptable what they do > > I'm writing to express my sheer disappointment and frustration with CallRail's services and customer support. Recently, I was stunned to discover that my account had been switched to annual billing, leading to an unwelcome and substantial charge of over $1,600.What makes this situation egregious is that I never authorized the switch from monthly to annual billing. The fact that such a significant change in billing was made without my explicit consent is not only unethical but also suggests a lack of regard for customer preferences and authorization.Upon contacting CallRail to address this issue, their response was beyond disheartening. The refusal to issue a refund for a service that I did not sign up for is unacceptable. This move from CallRail feels less like a misunderstanding and more like a blatant ripoff. The action taken by their representative on my account was done without my approval, and their subsequent denial of responsibility is both infuriating and disappointing.I feel obligated to take this matter further, including filing complaints with the Better Business Bureau and relevant consumer protection agencies. Others should be warned: what I experienced with CallRail goes beyond poor customer service; it's misleading, unprofessional, and completely unacceptable. Please be very cautious with their billing practices and their account management. ----- ### "Awesome call system\!" — 5.0/5 > **Rick** | *17 July 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: It has an intuitive interface to click together your call system. Plus, it has tracking numbers which can be useful. > > **Cons**: It really needs a way to reuse branches of the system. I'm not happy that I have to duplicate things just to make it work. (Ex. If no one answers, send it to voicemail. If they press a certain buttons, send the call to our answering service. The list goes on.) I THINK that CallRail is the one that adds the ?v=\[string\] to the end of our URLs, and that's bad practice. It makes it so if someone tries to share the link, then they copy the tracking code with it, thus throwing off our results. That really needs to be set in a cookie. However, I can't remember if that was a problem with CallRail or not, though. > > For the most part things are going well so far. ----- ### "Great Call Tracking Software" — 5.0/5 > **Mike** | *28 November 2018* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: It helps business owners figure out which advertising platform brings in the most business. > > **Cons**: Although tracked by the software, form submissions cannot be used as conversions in Google Ads and Bing Ads. Yet. The software does get constant updates. > > Great call and form submission tracking software. It has a lot of integrations and always adding new ones. Support is responsive to inquires, which is another plus. ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.ie/software/90860/callrail?page=2) ## Links - [View on GetApp](https://www.getapp.ie/software/90860/callrail) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data