About Confluence

Confluence is a shared workspace to create and manage all your work. Unlike document and file-sharing tools, Confluence is open and collaborative, helping your team and your company do their best work together. From technical teams and project management, to marketing, HR, and finance - the more people in an organization that use it, the more value teams get from it.

Confluence makes it easy to organize and find the information you need. Group related pages together in a dedicated space for your work, your team, or cross-functional projects. Depending on permissions, a space in Confluence can be made accessible to just you or the entire company. Page trees, which create a hierarchical list of pages within a space, highlight topics on parent pages and help keep work tidy.

Need to find something? Do a quick search to find any page ever created. You can even locate a comment someone posted to a page. Even after someone has left your company, you can still search for work they did, so knowledge is never lost.

Just about every type of project imaginable has started as a simple page in Confluence, from planning an office party to NASA's mission to Mars. Whether you need to capture meeting notes, document product requirements, or kick-off a design review, Confluence is a flexible platform for all your team's work.

Adapt Confluence to your specific work style to create a familiar place for your team to connect. Confluence's open workspace helps teams collaboratively create, review, revise, and finalize plans so work keeps moving forward.

No surprise that Confluence works seamlessly with Atlassian tools. Its pages provide a great backdrop for Jira Software tickets or Trello cards and boards. Inserting Jira tickets on your Confluence pages is as simple as copy/past, or create new tickets directly from your page by right-clicking on highlighted text. If you work in Trello, you can make updates directly to your cards right from Confluence pages.

In addition to seamless Atlassian integrations, there are hundreds of apps available for Confluence in the Atlassian Marketplace. Whether you want to add spreadsheets to your page, insert diagrams, showcase design prototypes or integrate with other popular apps like Google Drive or Salesforce, Marketplace apps make it easy to add more power to your pages to do your best work.

Pricing starting from:

US$55.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Confluence

  • One platform that houses content creation, real time editing, document management, social features, and more.
  • Industry trusted by 30,000+ organizations.
  • First class Jira integration.
  • Customize with over 3,000 apps from the Atlassian Marketplace
  • Flexible enough to grow with your team and your organization through a consistent and logical organization method.
  • Available on both desktop and mobile native apps.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Austria, Belgium, Brazil, Canada and 29 others

    Supported Languages

    English, French, German, Japanese, Korean and 3 others

    Pricing starting from:

    US$55.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Confluence Software - Have a home for all your documentation and organize them in a consistent structure
    Confluence Software - Collaborate with your teammates using @-mentions and page comments
    Confluence Software - Use Confluence's powerful search engine to find what you need, when you need it.
    Confluence Software - Use our first class Jira integration to add context to your issues in Confluence
    Confluence Software - Create anything from marketing plans to product requirements documents, and more with our pre-made templates
    Confluence Software - Create meeting notes, project planning pages, and more.
    Confluence Software - Share documents with anyone on your team so you can collaborate together.
    Confluence Software - Assign important tasks to your teammates and create task lists for your projects.
    Confluence Software - Apply apps from our Marketplace to customize your page to fit your needs
    Confluence Software - Import files and media into your pages to add context, and provide feedback on attachments.
    Confluence Software - Create roadmaps to keep your team on track for important projects and launches
    Confluence Software - Use the dashboard to stay on top of all updates within your team and discover more with popular pages that are trending
    Confluence Software - Use in-line comments to provide contextual feedback on projects and pages
    Confluence Software - Collaborate with your team and receive notifications on the go with the Confluence mobile app.
    Confluence Software - 15
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    View 20 more
    Confluence video
    Confluence Software - Have a home for all your documentation and organize them in a consistent structure
    Confluence Software - Collaborate with your teammates using @-mentions and page comments
    Confluence Software - Use Confluence's powerful search engine to find what you need, when you need it.
    Confluence Software - Use our first class Jira integration to add context to your issues in Confluence
    Confluence Software - Create anything from marketing plans to product requirements documents, and more with our pre-made templates
    Confluence Software - Create meeting notes, project planning pages, and more.
    Confluence Software - Share documents with anyone on your team so you can collaborate together.
    Confluence Software - Assign important tasks to your teammates and create task lists for your projects.
    Confluence Software - Apply apps from our Marketplace to customize your page to fit your needs
    Confluence Software - Import files and media into your pages to add context, and provide feedback on attachments.
    Confluence Software - Create roadmaps to keep your team on track for important projects and launches
    Confluence Software - Use the dashboard to stay on top of all updates within your team and discover more with popular pages that are trending
    Confluence Software - Use in-line comments to provide contextual feedback on projects and pages
    Confluence Software - Collaborate with your team and receive notifications on the go with the Confluence mobile app.
    Confluence Software - 15
    Confluence Software - 16
    Confluence Software - 17
    Confluence Software - 18
    Confluence Software - 19

    Features

    Total features of Confluence: 87

    • @mentions
    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Archiving & Retention
    • Assignment Management
    • Audio File Management
    • Audit Trail
    • Brainstorming
    • Calendar Management
    • Cataloguing/Categorisation
    • Collaboration Tools
    • Commenting/Notes
    • Communication Management
    • Content Management
    • Content Publishing Options
    • Customisable Branding
    • Customisable Templates
    • Data Security
    • Discussions/Forums
    • Document Capture
    • Document Classification
    • Document Generation
    • Document Management
    • Document Review
    • Document Storage
    • Documentation Management
    • Drag & Drop
    • Due Date Tracking
    • Email Management
    • Feedback Management
    • File Management
    • File Sharing
    • For the IT sector
    • Full Text Search
    • Gamification
    • Gantt/Timeline View
    • Goal Management
    • Goal Setting/Tracking
    • Idea Management
    • Idea Ranking
    • Ideation
    • Information Governance
    • Innovation Management
    • Knowledge Base Management
    • Knowledge Management
    • Marketing Calendar
    • Milestone Tracking
    • Mind Maps
    • Mobile Access
    • Planning Tools
    • Portfolio Management
    • Prioritisation
    • Process/Workflow Automation
    • Progress Tracking
    • Project Management
    • Project Planning
    • Project Planning/Scheduling
    • Project Tracking
    • Real Time Data
    • Real Time Editing
    • Release Planning
    • Reporting/Analytics
    • Reporting/Project Tracking
    • Requirements Management
    • Resource Management
    • Rich Text Editor
    • Risk Management
    • Search/Filter
    • Self Service Portal
    • Stakeholder Defined Attributes
    • Status Tracking
    • Strategic Planning
    • Surveys & Feedback
    • Tagging
    • Task Management
    • Task Progress Tracking
    • Template Management
    • Text Editing
    • Third Party Integrations
    • Traceability
    • Unified Directory
    • Version Control
    • Visualisation
    • Workflow Management

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    Reviews

    Overall rating

    4.4 /5
    (2,857)
    Value for Money
    4.3/5
    Features
    4.3/5
    Ease of Use
    4.2/5
    Customer Support
    4.3/5

    Already have Confluence?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 2,857
    John
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Our knowledge base

    Reviewed on 11/11/2022

    We were having problems to share information, and some users were not getting the right information....

    We were having problems to share information, and some users were not getting the right information. Knowing that we have a tool for information sharing like Confluence, we create a plan to start documenting all our processes, and now they are available across the company.

    Pros

    It is very useful to share all our documentation and knowledge base. All the users are now able to get updated information, and can share any documentation with the team.

    Cons

    It can become a bit slow sometimes, causing the pages to take longer to load and look for information.

    Alternatives Considered

    Microsoft SharePoint

    Reasons for Choosing Confluence

    We were looking for a better documentation and information sharing tool

    Reasons for Switching to Confluence

    It was the better option for our company, thinking on how robust is the tool.
    Denise
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    All-in-one collaboration platform

    Reviewed on 17/7/2022

    Aids in the development of specialized work areas, wherein employees may carry out their duties in...

    Aids in the development of specialized work areas, wherein employees may carry out their duties in a relaxed and conducive setting. Integrating with other Atlassian products, as well as third-party apps, makes the platform more robust. It's easy to implement, fits any budget, and can help any business expand its operations.

    Pros

    Atlassian Confluence is a platform for teamwork and information exchange that has helped our company greatly improve its operations. The platform is accessible to all users and features a straightforward interface, enabling our company to set up shared workspaces where employees can efficiently complete a wide range of assignments. It's steady, and it's facilitated the simple expansion of our holdings.

    Cons

    There was a difficult learning curve for some of our less tech-savvy consumers to become proficient on the site. Some users may find it inconvenient that customer service is only offered in English.

    Jayasurya
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 201–500 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    The Ultimate Collaboration Tool for Teams

    Reviewed on 15/2/2023

    Overall, while there are some areas for improvement, Confluence is generally well-regarded as a...

    Overall, while there are some areas for improvement, Confluence is generally well-regarded as a highly effective collaboration tool. Its comprehensive range of features, customization options, and integration capabilities make it a top choice for teams looking to streamline their work and improve collaboration.

    Pros

    As a user of Confluence, I can confidently say that what I like the most about this collaboration tool is its ability to bring teams together and streamline their work. With Confluence, it is easy to create, share, and collaborate on content in real-time, regardless of where team members are located.One of the key features of Confluence is its flexibility, allowing users to create pages in a variety of formats, including text, images, videos, and more. This makes it easy to create and share content with team members, and to ensure that everyone is working from the same page. The software also supports real-time editing, which means that multiple team members can work on the same document at the same time, making collaboration more efficient and effective.Another feature that I appreciate is the ability to integrate with other tools and software, such as JIRA and Trello, which makes it easy to bring together different aspects of a project and keep everything organized. The software is also highly customizable, with a range of themes and plugins available to tailor the platform to specific needs.

    Cons

    One common criticism is that the platform can be a bit overwhelming, particularly for new users who are not familiar with the software. Some users have reported that the sheer number of features and customization options can be difficult to navigate, and it can take some time to get up to speed with all of the functionality.

    Tyrone
    Overall rating
    • Industry: Defense & Space
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    highly recommended for project management

    Reviewed on 10/2/2023

    Pros

    I like the programs arrangement to do track tasks.

    Cons

    The lack of customer support and cost of the program.

    Hasan
    Overall rating
    • Industry: Construction
    • Company size: 1,001–5,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    I highly recommend Confluence as a collaboration platform

    Reviewed on 19/1/2023

    Overall, I highly recommend Confluence as a collaboration platform. It is user-friendly, packed...

    Overall, I highly recommend Confluence as a collaboration platform. It is user-friendly, packed with features, and provides a great platform for teams to work together. The only downside is that it can be a bit pricey for some users.

    Pros

    Confluence is an excellent collaboration tool that allows users to create, share and collaborate on various projects. The platform is incredibly user-friendly and easy to use, with a wide array of features that allow for seamless collaboration. The user interface is intuitive and clean, making it easy to navigate and find the features you need.

    Cons

    The only downside to Confluence is that it can be a bit pricey for some users. Additionally, it is not as intuitive or feature-rich as some of its competitors.

    Showing 5 reviews of 2,857 Read all reviews

    Confluence FAQs

    Below are some frequently asked questions for Confluence.

    Confluence offers the following pricing plans:

    • Starting from: US$55.00/month View Pricing Plans
    • Pricing model: Free Version, Subscription
    • Free Trial: Not Available

    Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.50 per user/month Premium: $10.50 per user/month

    Confluence has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Confluence supports the following languages:

    English, French, German, Japanese, Korean, Portuguese, Russian, Spanish

    Confluence supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Confluence integrates with the following applications:

    Balsamiq, DocuSign, Evernote Teams, Gliffy, Google Calendar, Google Maps, Google Workspace, HipChat, Jira, Lucidchart, Microsoft Outlook, Microsoft SharePoint, diagrams.net

    Confluence offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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