UKG Pro
About UKG Pro
UKG Pro Human Capital Management software delivers a comprehensive suite of tools that extends beyond managing routine tasks to creating meaningful work experiences. The platform integrates HR, payroll, and workforce management functions in one seamless system, powered by people-first AI that generates actionable insights. This connected approach simplifies complex operations, aligns workforce strategy with business objectives, and builds organizational trust that drives retention, engagement, and sustainable success.
The system manages all personnel data in a secure environment while maintaining global workforce connectivity through consistent information sharing. Core functionalities include automated HR service delivery, talent management tools for development and retention, precise time tracking with consistent rule application, intelligent scheduling that ensures appropriate shift coverage, and strategic workforce planning capabilities that forecast labor demands and identify future needs. Additional features encompass compliance automation, customizable analytics, communication tools that foster belonging, and a Great Place To Work Hub that transforms HR data into opportunities for strengthening workplace trust.
Key benefits of UKG Pro
• Human Resources: UKG Pro delivers all the strategic HR functionality you need in one global system of record. Track all human capital management information about your employees, including personal information, employment history, benefits information, performance history and more.
• Payroll Administration, Tax Management and Compliance: UKG Pro handles even the most complex payroll computations and requirements for employees in the U.S. and Canada in just a few simple steps. Through UKG Wallet, Pro also supports timely earned wage access and financial wellbeing support for employees.
• Benefits Administration, Open Enrollment and Life Events: UKG Pro provides an intuitive benefits enrollment experience for employees that guides them to make well-informed benefits choices for themselves and their families.
• Talent Management: UKG Pro’s talent solutions can help you engage and develop your workforce for today and tomorrow with easy to use human capital management, performance management and succession management tools for the person-centered lifecycle.
• Reporting, Workforce Analytics, and Business Intelligence Tools: Gain complete visibility and insight into your workforce with UltiPro’s comprehensive reporting and business intelligence tools. UKG Pro lets you pull data across all areas of your people management to capture key metrics in an instant.
• Employee Feedback: Keep a pulse on how your people feel about your organization, help them feel they influence organizational strategy so they’re invested in their work, and leverage AI through Employee Voice to analyze sentiment and accurately understand the emotions behind employee responses.
• Community Building: Give your people a platform to connect with peers, manage employee resource groups (ERGs), and deliver career and mentorship advice through UKG Talk
• Time, Attendance, and Scheduling: UKG Pro Workforce Management is a highly flexible solution designed to meet unique time and labor requirements across all industries and across all levels of an organization, providing people with quick, simple, and accurate time entry, comprehensive, personalized scheduling options, and flexible time off and accrual rules. This solution is best suited for a large enterprise organization.
• Recruiting: UKG Pro Recruiting can help you expand your recruiting processes by supporting candidate engagement and relationships as well as attracting, hiring, and developing the best talent for your business.
• Onboarding: UKG Pro Onboarding helps your new employees connect to your company in a way that’s personal and impactful enabling you to build successful relationships, increase engagement, and improve performance for your business.
• Performance Management: UKG Pro Performance Management is a highly configurable solution that lets you assess performance and gather feedback on an ongoing basis to get the best results out of your employees.
• Succession Management: UKG Pro Succession Management can help you create a proactive, executable plan for professional growth and career advancement for all employees.
• Global HCM: UKG Pro enables multinational organizations to engage employees locally, ensure targeted compliance, achieve one view of their global workforce, and deliver a consistent and culturally relevant experience for all employees, regardless of location.
• Payment Services: You can ensure your time and resources are spent on best supporting your people with UKG Pro Payment Services handling your tax filing and other pay-related services.
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692 Reviews
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- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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- Value for Money
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- Likelihood to recommend 9.0 /10
UKG is an excellent tool for managing employees
Reviewed on 22/9/2023
Recruiting from a wider pool of candidates has been made easier by the system's seamless integration...
Recruiting from a wider pool of candidates has been made easier by the system's seamless integration. This program has helped facilitate a steady stream of qualified applicants, which has decreased the cost per employee and shortened the time to recruit.
Pros
UKG is used for personnel record keeping in my company. To wit: data backup, payroll processing, tax preparation, employee onboarding, and regulatory education. We integrated UKG with our payroll systems and created an easy-to-use portal for employees and management.
Cons
Some systems require lengthy builds and troubleshooting to integrate with. There is room for improvement in how healthcare EMR systems and time management are integrated. There may be a delay in page refresh rates as a result of increased personalization of employee landing pages.
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
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- Likelihood to recommend 10.0 /10
Love UKG!
Reviewed on 17/9/2024
I was able to experience the various modules offered in UKG from Payroll to Onboarding to Recruitmen...
I was able to experience the various modules offered in UKG from Payroll to Onboarding to Recruitment to Performance. I work mostly with the Payroll Gateway and love the Pending Pay feature.
Pros
I love how easy it is to navigate, both for employees and administrators. I really like the support from the Community to find answers to everyday tasks that I am doing and I love that I learn something new everyday about UKG's functionality
Cons
I do not like that Wage attachments for Canada and ROE's are not sent automatically
- Industry: Furniture
- Company size: 1,001–5,000 Employees
- Used Monthly for 1+ year
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- Likelihood to recommend 0.0 /10
Not useful enough
Reviewed on 7/3/2025
Pros
It is nice to look at. The tabs are easy to navigate.
Cons
Very difficult to request time off. No way to view accruals.
- Industry: Banking
- Company size: 201–500 Employees
- Used Daily for 1+ year
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- Likelihood to recommend 9.0 /10
Shivani’s UKG review
Reviewed on 8/1/2025
Pros
Reporting and analytics, employee records and BI
Cons
Timekeeping and support team. Future terms
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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- Likelihood to recommend 10.0 /10
Efficient and Empowering Experience with UKG Pro (As Both Staff and Manager)
Reviewed on 2/7/2025
The app was essential for integrating the HR department with the operations team at the company...
The app was essential for integrating the HR department with the operations team at the company where I worked. It greatly facilitated requests for days off, holidays, and work schedule management. When I started using UKG Pro, I was a staff member, and shortly after, I was promoted to manager. This allowed me to use the app in two different roles with different permissions, and both experiences were positive.
Pros
I really appreciated having greater control over my schedule information, including worked hours, scheduled hours, and days off. Updates were quick, and the payslip became much more accurate. As a manager, receiving requests through the app and creating schedules for longer periods was much faster and smarter with UKG.
Cons
Even after enabling facial recognition for access, the app would log out very frequently and easily, sometimes just by switching between apps or simply locking the phone for a few seconds.
UKG Pro FAQs
Below are some frequently asked questions for UKG Pro.Q. What type of pricing plans does UKG Pro offer?
UKG Pro offers the following pricing plans:
- Free Trial: Not Available
Q. Who are the typical users of UKG Pro?
UKG Pro has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does UKG Pro support?
UKG Pro supports the following languages:
Danish, English, French, German, Italian, Portuguese, Spanish, Swedish
Q. Does UKG Pro support mobile devices?
UKG Pro supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does UKG Pro integrate with?
UKG Pro integrates with the following applications:
Achievers, Appcast, Asurint, Beekeeper, Benefitfocus Platform, Bluewater, ClearCompany Learning, ClearStar, CloudPay, Crew, Equifax, First Choice, GoodHire, Greenhouse, HireRight, Indeed for Employers, Infor Learning Management System (LMS), IntelliCorp, Intelligent Data Management Cloud, Jobvite, LinkedIn for Business, ManageEngine ADManager Plus, Microsoft Viva Engage, Modulus, NetSuite, Okta, OneLogin, Orange Tree, Outmatch, PayScale Suite, PeopleFluent, PingFederate, PlanSource, Predictive Index, Schoox, Shield Screening, Slack, Speakap, Sterling, TazWorks, Twitter/X, VICTIG Screening Solutions Suite, Veritable Screening, hr360, iCIMS Hire
Q. What level of support does UKG Pro offer?
UKG Pro offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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