UKG Pro
About UKG Pro
Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.
Key benefits of UKG Pro
• Human Resources: UKG Pro delivers all the strategic HR functionality you need in one global system of record. Track all human capital management information about your employees, including personal information, employment history, benefits information, performance history and more.
• Payroll Administration, Tax Management and Compliance: UKG Pro handles even the most complex payroll computations and requirements for employees in the U.S. and Canada in just a few simple steps. Through UKG Wallet, Pro also supports timely earned wage access and financial wellbeing support for employees.
• Benefits Administration, Open Enrollment and Life Events: UKG Pro provides an intuitive benefits enrollment experience for employees that guides them to make well-informed benefits choices for themselves and their families.
• Talent Management: UKG Pro’s talent solutions can help you engage and develop your workforce for today and tomorrow with easy to use human capital management, performance management and succession management tools for the person-centered lifecycle.
• Reporting, Workforce Analytics, and Business Intelligence Tools: Gain complete visibility and insight into your workforce with UltiPro’s comprehensive reporting and business intelligence tools. UKG Pro lets you pull data across all areas of your people management to capture key metrics in an instant.
• Employee Feedback: Keep a pulse on how your people feel about your organization, help them feel they influence organizational strategy so they’re invested in their work, and leverage AI through Employee Voice to analyze sentiment and accurately understand the emotions behind employee responses.
• Community Building: Give your people a platform to connect with peers, manage employee resource groups (ERGs), and deliver career and mentorship advice through UKG Talk
• Time, Attendance, and Scheduling: UKG Pro Workforce Management is a highly flexible solution designed to meet unique time and labor requirements across all industries and across all levels of an organization, providing people with quick, simple, and accurate time entry, comprehensive, personalized scheduling options, and flexible time off and accrual rules. This solution is best suited for a large enterprise organization.
• Recruiting: UKG Pro Recruiting can help you expand your recruiting processes by supporting candidate engagement and relationships as well as attracting, hiring, and developing the best talent for your business.
• Onboarding: UKG Pro Onboarding helps your new employees connect to your company in a way that’s personal and impactful enabling you to build successful relationships, increase engagement, and improve performance for your business.
• Performance Management: UKG Pro Performance Management is a highly configurable solution that lets you assess performance and gather feedback on an ongoing basis to get the best results out of your employees.
• Succession Management: UKG Pro Succession Management can help you create a proactive, executable plan for professional growth and career advancement for all employees.
• Global HCM: UKG Pro enables multinational organizations to engage employees locally, ensure targeted compliance, achieve one view of their global workforce, and deliver a consistent and culturally relevant experience for all employees, regardless of location.
• Payment Services: You can ensure your time and resources are spent on best supporting your people with UKG Pro Payment Services handling your tax filing and other pay-related services.
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- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Comprehensive HR Solution tool
Reviewed on 11/9/2024
UKG Pro has been a useful tool for HR process streamlining overall. It provides an extensive...
UKG Pro has been a useful tool for HR process streamlining overall. It provides an extensive feature set that includes payroll and personal administration. Even though it is a little bit complex user experience, the technology has significantly increased the productivity of our process.
Pros
UKG Pro's features including managing teams, a user-friendly interface, seamless integration of payroll, time tracking, and other HR features made it very efficient tool. The robustness and adaptability of the reporting tools significantly increase value in an organization.
Cons
It takes some time to fully understand all the functions, and the first setup might be complicated and time-consuming to learn and familiar with the UI/UX. Periodically, there are lags when moving between modules.
- Industry: Nonprofit Organisation Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
UKG Pro Review
Reviewed on 16/1/2024
Pros
Cost, their modules, integrations with other systems, the look/feel, user-friendliness of the modules, their security platform, user interface experience, global support and overall organization.
Cons
At the time, we wanted to go with their Ulit-Time Mgmt for timesheets, but they were in the midst of sunsetting that module, so we were forced to move to their Ulti Time and Attendance module. Other than that minor hiccup, there is nothing else that I dislike about UKG Pro.
Reasons for Choosing UKG Pro
We were with Ceridian for 30 years through various variations of their HR/Payroll Web system. It was extremely clunky, not user friendly, hard to pull data as it was extremely customized, the system did not sync with other (newer) systems, it did not support global emps, and in short, it was time to move on to new system.Switched From
Dayforce HCMReasons for Switching to UKG Pro
UKG was a perfect fit for our organization. It fit our current and future visions as well as, our budget and what we wanted to pay for a new HCM system.- Industry: Insurance
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Please choose a different system
Reviewed on 23/5/2024
The overall experience was frustrating. It was riddled with ghosting and gas lighting. They must...
The overall experience was frustrating. It was riddled with ghosting and gas lighting. They must teach a specific customer service model that contains these two elements. I honestly have never encountered anyone like them.
Pros
I can't think of anything that I liked about it.
Cons
Customer service and tax pay services were really bad,
- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
UKG learning curve.
Reviewed on 19/8/2024
Overall, my experience with UKG has been ok at best.
Overall, my experience with UKG has been ok at best.
Pros
UKG can do a large amount of different things.
Cons
UKG is not easy to learn without some degree of guidance. Can be clunky at times.
- Industry: Banking
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
14 Years and Still Improving
Reviewed on 18/8/2023
Pros
The level of service we continue to receive from UKG is what satisfies us most about our relationship with them. UKG Pro met our needs well 14 years ago and through 3 acquisitions we've made over time, it continues to do so, especially considering the continued enhancements that have been made in the software.
Cons
Even after all this time, we continue to work on our use of Business Intelligence (Cognos) and its vast capabilities. It is a great tool and we've only just begun to tap its potential.
UKG Pro FAQs
Below are some frequently asked questions for UKG Pro.Q. What type of pricing plans does UKG Pro offer?
UKG Pro offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of UKG Pro?
UKG Pro has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does UKG Pro support?
UKG Pro supports the following languages:
Danish, English, French, German, Italian, Portuguese, Spanish, Swedish
Q. Does UKG Pro support mobile devices?
UKG Pro supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does UKG Pro integrate with?
UKG Pro integrates with the following applications:
Achievers, Appcast, Asurint, Beekeeper, Benefitfocus Platform, Bluewater, Brainier LMS, ClearStar, CloudPay, Crew, Equifax, First Choice, GoodHire, Greenhouse, HireRight, Indeed, Infor Learning Management System (LMS), IntelliCorp, Intelligent Data Management Cloud, Jobvite, LinkedIn for Business, ManageEngine ADManager Plus, Microsoft Viva Engage, Modulus, NetSuite, Okta, OneLogin, Orange Tree, Outmatch, PayScale Suite, PeopleFluent, PingFederate, PlanSource, Predictive Index, Schoox, Shield Screening, Slack, Speakap, Sterling, TazWorks, Twitter/X, VICTIG Screening Solutions Suite, Veritable Screening, hr360, iCIMS Talent Cloud
Q. What level of support does UKG Pro offer?
UKG Pro offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for UKG Pro.
- Human Resources Software
- Payroll Software
- Recruitment Software
- Talent Management Software
- Workforce Management Software
- Succession Planning Software
- Benefits Administration Software
- Employee Engagement Software
- Onboarding Software
- Business Intelligence Platform
- Scheduling Software
- 360 Degree Feedback Software
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