Fleetio

Fleetio

Manage your fleet from anywhere

4.8/5 (136 reviews)

Fleetio Overview

Fleetio's suite of fleet management solutions helps fleets of all sizes automate fleet operations and manage asset lifecycle with the convenience of a smartphone and the Fleetio Go mobile app. Fleets can manage both outsourced and in-house maintenance, safety recalls, fuel, vehicle inspections, parts + more. Fleetio has multiple types of integrations to help automate data collection from repair shops, fuel cards, plus integration with multiple telematics solutions for automated odometer updates, DTC handling and fuel location reporting.

Every Fleetio account comes with unlimited users for optimal collaboration and is backed by our friendly, responsive customer support.

Pricing

Starting from
US$75.00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

Fleetio Reviews

Overall rating
4.8/5
99% positive reviews
105
Excellent
29
Very good
2
Average
0
Poor
0
Terrible
Hayden M.

If you have a fleet, you need Fleetio!

Used Daily for 2+ years
Reviewed on 30/10/2019
Review Source: Capterra

Everything has been awesome since the get-go when we came on board back in 2013. Fleetio's platform has evolved quite a bit over time, and I don't reap all of the benefits entirely, but my experience with the platform and their team has exceeded my expectations time and time again.

Pros

Realistically I love everything that Fleetio has to offer. What I love most about it is the inspection form workflow. This option has streamlined our pre/post trip inspections within our Company, and has created a "workflow" process from when the problem was initially found, to when it was repaired; you can even reject the repair if it wasn't done properly, and/or if the problem comes back! Also, the Fleetio Parts app has allowed us to streamline our online inventory, and tie parts into work orders so we can track what trucks use which parts.

Cons

The fuel card integration has never worked for me. Honestly it is probably an operator error on my end, but i would say that was my only bad experience trying to get that to link up to Fleetcor.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Philip R.

Fleetio makes management of our 22 vehicles, most of which are white, easy and transparent.

Used Daily for 6-12 months
Reviewed on 11/7/2019
Review Source: Capterra

We have a 22 car fleet for technicians, the drivers keep them from cradle to grave. It's probably an hour a car to completely get it set up. Once all the info is in you can eliminate a few Excel sheets around the office since its all in Fleetio. I went back 6 months with repair data - it was worth doing. Fleetio sweeps in our Wex gas charge card charges every night, this gets vehicle odometers in for maint reminders and calculates fuel mileage. For a new vehicle I input total cost incl sales tax on a 4 year note so Fleetio shows this in cost per mile (45 cents) vs 22 cents on an 80 - 100k mile vehicle that we own so I think this will help in the keep/trade/junk the car decisions. I can see all repairs done to a car so when something happens I have a context to make decisions from. I looked up all owners manuals online and input the oil change, coolant, trans svc, engine and cabin air filter, spark plug & PCV valve and tire rotation intervals into Fleetio. It now e-mails me and the driver when service is due and I can quickly see - say its an oil change at 97K - lets do the 100K spark plug change too. A car w/ spark plugs changed at 60k during a repair can go to 160K, you can set all that. Also tire rotations - the reminder I made says how to rotate "Front Wheel Drive 4 Tire - LR to RF to RR to LF to LR" for each type of car. Five wheel rotation says lubricate spare tire carrier, etc. So now I can see what's coming due in on list. I feel so good about the cars now!

Pros

I got everything into it that I need and I now really have a handle on what's going on with our vehicles. I think we can deliver a better experience to our drivers now, too. It's so nice to know that everything is being done that should be and that we're not doing things twice which we were sometimes before. Especially with so many white vehicles none of us really knew which was which never mind their histories.

Cons

Some things I think could be improved to save labor on the admin end but they are continuously upgrading it and we have worse problems with our accounting and service dispatch software which costs a lot more. So Fleetio's not perfect but not perfect compared to what? I don't think any software programmers completely understand what users need since they don't really use the software - I think Fleetio does a better job than most and Fleetio does everything I need it to.

Response from RareStep

Hi Philip!

Thanks so much for your positive review and your feedback. We are so glad to hear that Fleetio has streamlined your processes and increased efficiency for you and your fleet. It is so great to hear that you are able to leverage our fuel card integration. Please do not hesitate to let our support team know if you need anything.

Thank you!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Mark M.

A++ customer service. Fleetio is built with a clean, modern structure & design. Training gets A+.

Used Daily for 1-5 months
Reviewed on 27/7/2017
Review Source: Capterra

Allows me to structure the new corporate fleet policies, procedures, records. Encourages vehicle managers to protect, utilize and maintain company assets.

Pros

- The GUI is very clean and airy, so that makes a good first impression.
- The simple layout keeps "clutter-confusion" to a minimum.
- Little blue "helping" text through-out provides clarification of functionality for starting users. Just hover over those & click, or hover over little question marks.
- Their lack of strong vehicle & driver dispatching / routing / tracking / scoring is a plus for us (~1,000 vehicles & equipment). We only needed an asset management system with vehicle and equipment data capture capabilities. Preventive and scheduled vehicle maintenance. Also authorized driver assignments.
- Internal dbs communications are handy with public vehicle comments and easy email prompts. Maybe they'll offer IM??
-Batch Export/Import process is VERY fast and intuitive. Just "Export Data", receive Excel spreadsheet, modify your data, "Save", "Import Data", drag/drop the file, "OK" the template and click "Submit". You don't even have to rename the original file.
-Our corporate VPs are pleased with the automatic reminders and notifications. Driver's licenses, vehicle registrations, insurance renewals etc. can be dated to provide advance notice and even overdue alerts. Some other corporate departments were investigating this capability. Guess Fleet Management got it first.
-Creating custom fields is very simple. Everybody needs those.

Cons

-Canned reporting selection can be increased, OR,
-The ability to generate and save Admin or User reporting would be nice. Probably a more efficient avenue than the first option.
-NOT a CON: Automatic scheduled report generation would be a big plus for me. Come in to work Monday AM and find 3-5 brief reports already processed, covering vehicle Alerts, Problems, New Vehicles etc would be very nice. Maybe even auto distribution. Other databases do that.
-Too little internal corporate or financial structure hierarchy. "Group" is about the only way to tag a vehicle except with a person's name (driver). Our internal IT will have that as integration priority #1 since user security restrictions (vendor recently enhanced that), financial charging to contracts, projects and overhead is required.
-I discussed automatic vehicle retirement data routing to our G/L, Risk and Fixed Asset System depts with the vendor. They are providing a couple of workaround options and I think they should add this as a canned communication to other corporate depts. If only as vehicle data Excel file attachment to an email distribution group. Triggered upon vehicle status change to "Sold", "Scrapped", etc.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Kenny S.

Fleetio is Advanced, Easy to Navigate and Extremely Useful for Our Fleet!

Used Daily for 1+ year
Reviewed on 19/3/2018
Review Source: Capterra

I just listed them on the other page about pros and cons. Thanks

Pros

Drivers input of issues transform to work orders so easily. We used to wait for the paper inspection to come in to schedule work to be done. By the time you received the inspection sheet that problem has been needing repair for over a week. Now that the truck operators input the issues directly to the system our shop sees the issue that day and schedules the work for that weekend. Efficiency is way better now that we have been running the Fleetio Software.

Your Dashboard is an extremely useful landing page that will give you all the important information you need in an instant. I really like seeing what our monthly spend has been over time and whether we are trending up on spend or hopefully down. The integration with Geotab has made odometer updates a breeze and the DTC Alerts is great. I could go on and on about how great they are but to some it up, Fleetio is a company that gets it, they understand what companies need out of a fleet management software.

Cons

Few minor issues with Purchase Orders like the ability to create a PO from a work order, but they continually add helpful features! They currently do not fully integrate with our fueling network which is CFN but the Flyers Energy side of things. Hopefully that will be coming soon as well. I feel like some of the reporting could be slightly better. From a management standpoint i would like to be able to filter total operating cost to specific service categories.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Steve C.

Fleetio helps me truly "see" our fleet.

Used Daily for 2+ years
Reviewed on 29/7/2019
Review Source: Capterra

I've been administrating the product for 5 years. Fleetio is very intuitive and the entire Fleetio staff is always super helpful and friendly. I'd recommend it to any company with a fleet of any size.

Pros

Fleetio gives me incredible visibility into our fleet. We use Fleetio to track about 1100 vehicles across the country. Before Fleetio, we had little to no idea whether maintenance was being performed on time. Now, a simple glance at the dashboard tells me or our managers where we stand. They also have easy to understand reports that help me drill down into the details.

Cons

It is not fully customizable by the user. That can be a pro for beginners but a slight drawback for advanced users. So, if there is a feature you would like to use that they do not provide, you can't tweak the system on your own. The Fleetio team is great about taking feedback though and they are always improving and expanding the system, often based on customer input.

Response from RareStep

Hi Steve,

Thank you so much for your review. I speak for the entire Fleetio team when I say that we have always enjoyed working with you. We greatly appreciate your business and are so glad that our software has been beneficial in helping you increase efficiency and streamline fleet management for your fleet at Stanley Steemer. As always, please do not hesitate to reach out to us for any support you may need.

Thank you!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Fleetio Pricing

Starting from
US$75.00/month
Pricing options
Free Trial
Subscription
Value for money

Pay monthly or annually. No long-term commitment. No additional charges for extra users or support.

Fleetio Features

  • API

  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Custom Fields
  • Customisable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for Fleetio

Key features of Fleetio

  • Cloud Storage
  • Data Tracking
  • Document Storage
  • Email Reminders
  • Free Product Updates
  • Fuel Card Integration
  • Fuel Entries
  • Hosted Online
  • Intelligent Reporting
  • Intuitive Interface
  • Mobile Version
  • Photo Storage
  • Service Entries
  • Unlimited Users

Benefits

• Keep up with maintenance tasks
• Reduce downtime
• Lower fuel costs
• Improve vehicle safety
• Manage repairs and issue resolution, nothing slips through the cracks!
• Remedy manufacturer safety recalls quickly
• Simplify management of driver records and assignments
• Share responsibilities and data among team members

Fleetio FAQs

Below are some frequently asked questions for Fleetio.

Q. What type of pricing plans does Fleetio offer?

Fleetio offers the following pricing plans:

Starting from: US$75.00/month

Pricing model: Subscription

Free Trial: Available

Pay monthly or annually. No long-term commitment. No additional charges for extra users or support.

Q. What are the main features of Fleetio?

Fleetio offers the following features:

  • Cloud Storage
  • Data Tracking
  • Document Storage
  • Email Reminders
  • Free Product Updates
  • Fuel Card Integration
  • Fuel Entries
  • Hosted Online
  • Intelligent Reporting
  • Intuitive Interface
  • Mobile Version
  • Photo Storage
  • Service Entries
  • Unlimited Users

Q. Who are the typical users of Fleetio?

Fleetio has the following typical customers:

Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Fleetio support?

Fleetio supports the following languages:

English

Q. What type of pricing plans does Fleetio offer?

Fleetio has the following pricing plans:

Subscription

Q. Does Fleetio support mobile devices?

Fleetio supports the following devices:

Android, iPhone, iPad

Q. What other apps does Fleetio integrate with?

Fleetio integrates with the following applications:

ClearPathGPS, Fleet Complete, GPS Insight, KeepTruckin, Rose Rocket, WEBFLEET, Zubie

Q. What level of support does Fleetio offer?

Fleetio offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials