About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. Our products and services help you onboard, pay, insure, and engage your team in one integrated, easy-to-use platform loved by over 100,000 modern employers. Gusto makes taking care of your team a joyful experience, while helping you manage your bottom line and stay compliant. You'll feel like a pro no matter how complicated the situation. To create a workplace where everyone thrives, work with Gusto.

The cloud-based platform provides employees with access to a Gusto account so that they can view timesheets, paycheck stubs, tax documents, and more. The payroll tools within the Gusto app allow businesses to define pay period dates, automatically file payroll tax, sync data with third party platforms such as Xero, QuickBooks, and more, ensure compliance, set up workers compensation policies, automate payroll processing, and more. The Gusto payroll module also offers advanced features including federal, state, and local payroll forms, payroll reports, accounting integrations, and tax credit management.

Businesses can also benefit from employee management tools for employee onboarding, time tracking, contract management, org chart creation, document storage, time off request approval, and more. The employee directory gives managers an overview of all employees and includes information on time off, contact details, payroll data, bank account details, and more.

Pricing starting from:

US$39.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Gusto

Have time for more meaningful work.
We take care of all the heavy lifting, filing all local, state, and federal payroll taxes to sending employee paystubs and W-2s.

Enjoy a central hub for your employee records.
Gusto is the system of record for all your employee information. Onboarding new employees (I-9, W-4) is 100% online, along with easily managing and approving PTO and sick days.

Receive world-class customer care.
Our US-based care team of knowledgable and friendly payroll and benefits experts are available by phone, chat, and email.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$39.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Gusto Software - Gusto run payroll
Gusto Software - Gusto benefits administration
Gusto Software - Gusto 401(k) plans
Gusto Software - Gusto workers' comp
Gusto Software - Gusto time tracking
Gusto Software - Gusto state tax management
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Gusto Software - Gusto run payroll Gusto Software - Gusto benefits administration Gusto Software - Gusto 401(k) plans Gusto Software - Gusto workers' comp Gusto Software - Gusto time tracking Gusto Software - Gusto state tax management

Features

Total features of Gusto: 55

  • 401(k) Tracking
  • Accounting Integration
  • Attendance Tracking
  • Benefits Administration Outsourcing
  • Benefits Management
  • COBRA Administration
  • Check Printing
  • Collaboration Tools
  • Compensation Management
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Employee Time Tracking
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Life Insurance Administration
  • Multi-State
  • Onboarding
  • Online Benefits Enrollment
  • Orientation Workflow Management
  • Payroll Management
  • Payroll Reporting
  • QuickBooks Integration
  • Reminders
  • Reporting/Analytics
  • Retirement Plan Management
  • Role-Based Permissions
  • SSL Security
  • Self Service Portal
  • Sick Leave Tracking
  • Task Management
  • Tax Compliance
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment

Alternatives

QuickBooks Payroll

4.5
#1 Alternative to Gusto
QuickBooks Payroll is a cloud-based payroll solution for small businesses which offers automatic payroll tax calculation...

RUN Powered by ADP

4.5
#2 Alternative to Gusto
RUN Powered by ADP® is a proven small business payroll solution built with ADP’s experience and knowledge gained from...

Paychex Flex

4.1
#3 Alternative to Gusto
Paychex Flex is a cloud-based payroll management platform which helps users manage payroll processing with automatic...

ADP Workforce Now

4.4
#4 Alternative to Gusto
ADP Workforce Now is a cloud-based human capital management, talent management, and benefits software built for...

Reviews

Overall rating

4.7 /5
(3,129)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.7/5
Customer Support
4.4/5

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Showing 5 reviews of 3,129
Alicia D. Alicia D.
Overall rating
  • Industry: Legal Services
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I’m an employment lawyer and I consistently recommend Gusto to my clients

Reviewed on 12/6/2020

Customer support is great. This is a good company. They aren’t the cheapest. And they aren’t the...

Customer support is great. This is a good company. They aren’t the cheapest. And they aren’t the most expensive. I think the extra cost is worth it to ensure compliance.

Pros

Gusto is easy and straightforward to use. But it doesn’t sacrifice accuracy for ease. What I like most about Gusto is that it makes it easy for small businesses to be legally compliant with complicated wage laws across jurisdictions. I haven’t found a legal error yet — and I can’t say that about any other payroll software or service I’ve worked with over the last 15 years.

Cons

I wish the price didn’t jump up so much for time clock feature. Getting clients to use the integrated time clock can be a challenge, and it creates unnecessary problems. It should be included in the base fee.

Reasons for Choosing Gusto

Gusto is easier to use than RUN and is cheaper. It also has much better support. ADP plays sales games sometimes.

Switched From

RUN Powered by ADP

Reasons for Switching to Gusto

I’ve got experience with all of these payroll companies. I feel that Gusto is the most reliable and easiest to understand and use.
Milan M. Milan M.
Overall rating
  • Industry: Accounting
  • Company size: 2-10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Vimlan Tax Services LLC

Reviewed on 18/10/2021

Overall, 7 out of 10, could be better. It's better than most, but it needs to be better.

Overall, 7 out of 10, could be better. It's better than most, but it needs to be better.

Pros

-It's web based
-one login for staff for access to all clients.
-MFA ability for each login
-ability to control which clietns assigned to which login.
- like other payroll engines, it does automatic paymetns (immediately) and automatic filings
- multiple reports available, quarterly/monthly/yearly, etc.
- tracks PTO, SIck, and auto generates if needed,
- great integration with Tsheets for time clock

Cons

There is no ONE consolidated report for all clients on a custom period.

EG, if I wanted a 1st quarter payroll report, with selected clients on each row of the report, and the columns having the headings for say, different data points like "gross payroll, net pay, 401K deferred, 401K roth, IL state tax paid, 941 done?" then that style of report is ONLY available if you pull that report down client by client, NOT for all clients or selected clients as a consolidated report.

Email alerts are not there for specific things, like if a client exceeds a payrol amount or if a large net reimbursement check is done.

There is NO mobile app.

There is NO standard custom 401K year end "Annual census" report which ties in all the data points for a 5500 filing.

Gusto also competes with providers for health insurance and 401K. Financial advisors like me only want Gusto to do the payroll part, not compete with us on the benefits part.

Reasons for Switching to Gusto

The ability of one login for us as accountants/payroll processors, and to have the dashboard where we have access to all of our clients without the need for multiple logins. The ability to parse out clients for different logins is also key. The security this software offers is better than most. Just need email alerts and the consolidated reports which spans all clients in one report is what's needed, along with a mobile app.
Ian C. Ian C.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Wasted my time and money, was literally counting the days until the end of the fiscal year.

Reviewed on 21/1/2021

negative, cumbersome, patronizing, too expensive.

negative, cumbersome, patronizing, too expensive.

Pros

Nothing. I was migrated to it from XERO, when they decided to no longer do payroll

Cons

Honestly, I HATED the stupid animated piggy bank. Probably seems trivial, but it seemed emblematic of a company that was more concerned about making their software look like an iPhone app, than making it work well. The payroll was cumbersome. It woudn't let me do payroll early, or late. It basically made me run payroll within a two day window. Bank account low? Still made you run payroll, or would hassle you about messages about being late. Want to go on vacation and do a couple weeks of payroll early? Nope, out of luck. When they told me they would manage my health care premiums, I thought, great! Nope, after a week of emails and after several phone calls, I found out they were just trying to be group managers, and insurance brokers by offering me different insurers that I could choose. Zero help if I already had a group plan set up. Plus too expensive. Patriot is way simpler, and way cheaper. I do see lots of my millenial patients that are working for startups that probably won't be in business in 5 years seem to have Gusto as their payroll, so I'm just not the business that Gusto is a fit for.

Alternatives Considered

QuickBooks Desktop Enterprise

Reasons for Choosing Gusto

It was really just unwieldy, and poorly designed software.

Switched From

Xero

Reasons for Switching to Gusto

was forced to Gusto when Xero quit doing payroll.
Brenton W. Brenton W.
Overall rating
  • Industry: Accounting
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best payroll service period! I'm always recommending to others!

Reviewed on 16/9/2021

From my very first client to the many I've added since, Gusto has been easy to get in touch with.

From my very first client to the many I've added since, Gusto has been easy to get in touch with.

Pros

Setting up the company is a breeze. It walks you through every step to help make sure you have all the information correct. It'll even show you how to get state and local tax numbers, if needed.
Setting up employees is even easier! All you need is the employees name, pay rate, and email! How crazy is that. After you enter that information, and email gets sent to the new employee to fill out all their paperwork online. Remember though to get their i-9 forms, because once they are done filling out their paperwork, you'll need to verify their i-9 docs, but it's way too easy!! Haha.
Let's run payroll. Well, if it's the same each time, you can have it set up to go auto. Set it and forget it! If not, again, they make it easy. Click run payoll. Enter the times for your employees, days off, yada yada, and then submit. If you need to make a change to an employee while running payroll, just click on their name and it pulls them up for editing.
Gusto submits all tax payments and reports too. Even submits child support!

Cons

One time deductions. I would love to see that feature. As for now, you have to create a deduction on the employee screen, then go back to the process payroll screen. I wish it could be added to the other more detailed pay options.

Alternatives Considered

Payroll Mate

Reasons for Choosing Gusto

Ease of use compared to cost.

Reasons for Switching to Gusto

Gusto is on the cloud. Employee on boarding. Federal, State and Local payments and filings.
Marvin K. Marvin K.
Overall rating
  • Industry: Construction
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Switching from other major payroll service to Gusto

Reviewed on 28/10/2021

Overall, I am very pleased with Gusto and don't have any plans to switch to another payroll...

Overall, I am very pleased with Gusto and don't have any plans to switch to another payroll provider. On top of all the great features it has for weekly payroll, their PPP support has been great.

Pros

User interface, much more friendly and easy to use then major competitor I switched from. Employee onboarding is a breeze as well as all taxes being set up properly and taken care of.

Cons

Direct deposits being delayed for employees because other employees payroll wasn't skipped. Later found out that I needed to skip a persons payroll that wasn't getting a check in order to make sure the other employees get their direct deposit on time.

Alternatives Considered

Xero

Reasons for Choosing Gusto

Tired of Quickbooks interface.

Switched From

Quickbooks Online

Reasons for Switching to Gusto

Overall reviews of Gusto were high and their interface looked most attractive.
Showing 5 reviews of 3,129 Read all reviews

Gusto FAQs

Below are some frequently asked questions for Gusto.

Gusto offers the following pricing plans:

  • Starting from: US$39.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Four pricing plans are available: Concierge: $149 per company + $12 per employee per month. Complete: $39 per company + $12 per employee per month. Core: $39 per company + $6 per employee per month. If you simply want to pay your 1099 contractors, there is Contractor (for companies without W-2 employees): $6 per contractor per month.

Gusto has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

Gusto supports the following languages:

English

Gusto supports the following devices:

Gusto integrates with the following applications:

15Five, 7shifts, AccelOps 4, Accelo, AccountingSuite, Aplos, ApplicantPRO, Asana, AttendanceBot, Autobooks, BambooHR, Bonusly, Bookkeeper360, Boomer, Box, Brandly, Breezy, Brex, BuilderTREND, ChartHop, ClienTrak! Spa & Salon Software, ClockShark, Clover, Dataddo, Deputy, Dext Prepare, Drata, Dropbox Business, EasyLlama, Expensify, FreshBooks, Fulfil.IO, GitHub, GoToMeeting, GoalSpan, Google Workspace, Greenhouse, Guideline, Homebase, Homebase AI, Housecall Pro, Hubstaff, Hubstaff Tasks, JazzHR, Jirav, Justworks Hours, KeldairHR, Lattice, OnTheClock.com, Online Check Writer, PerformYard Talent, Procare Online, Procare Solutions, QuickBooks, QuickBooks Desktop Enterprise, QuickBooks Online Advanced, QuickBooks Time, Quickbooks Online, SINC, Sapling, Secureframe, Shopify, Shopify Plus, Sling, SpotOn Restaurant, Sunrise, Synder, Time Tracker, Timeero, Trainual, Traliant, Trello, Upserve, VGS, Vagaro, Vanta, Veryfi OCR API & SDK, Veryfi Receipts OCR & Expenses, Webex, When I Work, WizeHire, Workforce, Workforce, WorkforceHub, Workiz, Workyard, Xero, ZarMoney, ZipBooks, allGeo, monday.com, neo.tax

Gusto offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

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