Gusto

4.6 (4,061)
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Gusto is the all-in-one HR platform for growing businesses.

About Gusto

Whether you’re just getting started or scaling your fast-growing business, Gusto is the partner you need to grow and nurture your team. With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place.

Gusto is proud to serve more than 300,000 businesses across the US with a single trusted system, competitive compensation tools, and expert guidance to help you empower your team. Because when your people thrive, your business thrives too.

Gusto features:

Tools for hiring in a competitive talent market.
- Job posts and offers
- Hiring integrations
- Onboarding checklists
- Document storage
- Team building
- Software provisioning

Remote-friendly payroll and compliance capabilities.
- Tax registration in all 50 states
- Contractor payments in 80+ countries
- Mobile time tracking and geolocation

Features for building a rewarding and engaging work culture.
- Performance reviews
- Team insights
- Performance integrations
- Celebration reminders

Data and insights so you don’t miss critical opportunities.
- NEW! Ardius R&D tax credits
- NEW! Support for tax credit applications
- Custom report builder
- Project workforce costing

Effortless software syncing and workflow management.
- Integrations
- Admin permissions
- Calendar sync

Automated payroll features and benefits that fit your team’s needs.
- Broker integration
- Unlimited payroll
- Built-in calculations
- Automatic tax filings
- Health and financial benefits
- Benefits administration

Thoughtful, opinionated guidance through every twist and turn.
- Dedicated support contact
- COVID-19 resources
- Employee benefits support
- Expert support from certified HR professionals
- Unlimited support access


Key benefits of Gusto

Gusto provides award-winning payroll for businesses of all sizes. Gusto automatically calculates, pays, and files your federal, state, and local payroll taxes, as well as W-2s, 1099s, and new hire forms.

- 85% of businesses agree Gusto makes running payroll easier
- 88% of businesses agree Gusto helps them stay compliant with federal and state regulations
- It takes businesses an average of 16 minutes to run payroll each time with Gusto
- Businesses save an average of $90 per month on payroll and HR administration costs since switching to Gusto

It takes more than a paycheck to build an amazing team. With Gusto, you can offer a wide range of no-cost, low-cost, and premium health and financial benefits to support your team into the future. Plus, Gusto syncs medical, dental, and vision insurance with payroll.


Images

Gusto Software - Gusto run payroll
Gusto Software - Gusto benefits administration
Gusto Software - Gusto 401(k) plans
Gusto Software - Gusto workers' comp
Gusto Software - Gusto time tracking
Gusto Software - Gusto state tax management
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Gusto Software - Gusto run payroll
Gusto Software - Gusto benefits administration
Gusto Software - Gusto 401(k) plans
Gusto Software - Gusto workers' comp
Gusto Software - Gusto time tracking
Gusto Software - Gusto state tax management

Not sure about Gusto? Compare with a popular alternative

Starting Price

US$40.00
month
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

88
33

Integrations

131
24

Ease of Use

4.6 (4,061)
4.7 (2,565)

Value for Money

4.5 (4,061)
4.5 (2,565)

Customer Service

4.4 (4,061)
4.4 (2,565)
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Reviews

Overall rating

4.6 /5
(4,061)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.4/5

Already have Gusto?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 4,061
Wayne
Wayne
Overall rating
  • Industry: Sporting Goods
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Online HR platform

Reviewed on 1/1/2024

Utilized a 3P administrator to establish & set-up a structure for our org. Need a long learning...

Utilized a 3P administrator to establish & set-up a structure for our org. Need a long learning curve to understand.

Pros

Online all the time when you need it…easy to search & reference simple items & documents used regularly.

Cons

Wish there was more intuitive interface on tax compliance & other non regular tasks.

Alternatives Considered

Insperity

Reasons for Choosing Gusto

Cost of ADP was too significant against Gusto

Switched From

ADP TotalSource

Reasons for Switching to Gusto

Cost was a significant factor in Our choice as well as the interface pf the employees.

Response from Gusto

Hello Wayne,

Hello,

Thank you for sharing your experience with Gusto! We're thrilled to hear that you find our online HR platform convenient and reliable for accessing essential documents.

We appreciate your feedback on the interface and tax compliance aspects. Your input is valuable to us as we continually strive to enhance our platform to better meet your needs.

If you have any further suggestions or questions, please don't hesitate to reach out. We're here to support you every step of the way.
-Gusto

Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Gusto makes payroll and benefits easy to set up and grow

Reviewed on 7/12/2024

I'm a huge fan of Gusto and recommend it for small businesses and nonprofits looking to set up or...

I'm a huge fan of Gusto and recommend it for small businesses and nonprofits looking to set up or streamline payroll and benefits.

Pros

Gusto provides everything you need for payroll, hr, and employee benefits management. I really appreciate how quick their support team is to help us with any needs that arise.

Cons

When setting up health benefits, you'll need to download pdf of the health plans to see all the fine print details from the providers (ie Blue Cross, UHC). Gusto's support team does a wonderful job guiding you through the process so you don't get lost in the details or overwhelmed by the options.

Sylvester
Overall rating
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

FSA unusable. BBB likely will investigate in the future

Reviewed on 30/9/2024

We’ve been using Gusto for years, and while there have been ups and downs, the biggest disappointmen...

We’ve been using Gusto for years, and while there have been ups and downs, the biggest disappointment has been their FSA platform. It’s truly subpar compared to other services we’ve used. It seems like the default approach is to deny claims, even when we provide all the correct documentation and information.

The process is unnecessarily frustrating, with no clear explanations for denials, leaving us in a constant loop of resubmitting claims and waiting for approval that never seems to come. Gusto’s FSA platform feels more like an obstacle than a helpful service, and it has caused headaches for our team.

While the payroll and other HR features are decent, the FSA platform is a dealbreaker. If you’re considering Gusto and FSA management is important to you, I’d strongly recommend looking elsewhere.

Pros

platform online is modern and easy to use.

Cons

We’ve been using Gusto for years, and while there have been ups and downs, the biggest disappointment has been their FSA platform. It’s truly subpar compared to other services we’ve used. It seems like the default approach is to deny claims, even when we provide all the correct documentation and information.

The process is unnecessarily frustrating, with no clear explanations for denials, leaving us in a constant loop of resubmitting claims and waiting for approval that never seems to come. Gusto’s FSA platform feels more like an obstacle than a helpful service, and it has caused headaches for our team.

While the payroll and other HR features are decent, the FSA platform is a dealbreaker. If you’re considering Gusto and FSA management is important to you, I’d strongly recommend looking elsewhere.

Response from Gusto

Hello Sylvester,
Thank you for your honest feedback. We’re sorry to hear that your experience with Gusto’s FSA platform has been frustrating. This is not the level of service we strive to provide, and we understand how important it is for FSA claims to be processed smoothly. Your concerns are valid, and we’re committed to reviewing the process to ensure clearer communication around claim decisions and to improve the overall experience.

We appreciate your continued use of Gusto for payroll and HR features and would like to work with you to address these issues directly. Please reach out to our support team so we can better assist you. Your feedback is invaluable as we work to make meaningful improvements.
-Gusto

Irvin
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Do do it. You will get burnt

Reviewed on 23/10/2024

I am now facing legal action due to Gusto's failure to properly file payroll taxes. Despite months...

I am now facing legal action due to Gusto's failure to properly file payroll taxes. Despite months of trying to get in touch with them, I have been unable to access any reports or history showing what taxes were paid. Every time I reach out, I’m told that someone is ‘working on it,’ but no actual help or resolution has been provided. This has been an incredibly stressful situation, and their lack of transparency and accountability has put my business in a very dangerous legal position. I strongly advise against using Gusto for any payroll services if you're relying on them for accuracy and compliance.

Pros

It had a modern user interface. It was easy to access

Cons

Absolutely no support. Failed to file and pay taxes withheld

Deonjuna
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good Payroll Management

Reviewed on 18/12/2024

Overall I’ll recommend Gusto to anyone who is looking to get started with their own business.

Overall I’ll recommend Gusto to anyone who is looking to get started with their own business.

Pros

I like how Gusto has a time clock in the app.

Cons

I didn’t like that it took a while to verify my account.

Showing 5 reviews of 4,061 Read all reviews

Gusto FAQs

Below are some frequently asked questions for Gusto.

Gusto offers the following pricing plans:

  • Starting from: US$40.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Simple: For smaller businesses with simple salaries, wages, and pay schedules. $40 per company + $6 per employee per month. Plus: For businesses with complex hiring, payroll, and team management needs. $80 per company + $12 per employee per month. Concierge: For businesses with more sophisticated HR, policy, and compliance needs. $149 per company + $12 per employee per month. Premium: For growing businesses who need premium tools and dedicated support (minimum 25 employees). Talk to sales to create your custom plan. Contractor Only: For companies without W-2 employees. $6 per contractor per month.

Gusto has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

Gusto supports the following languages:

English

Gusto supports the following devices:

Gusto integrates with the following applications:

15Five, 7shifts, Accelo, Aplos, ApplicantPRO, Asana, Ashby, AttendanceBot, Autobooks, BambooHR, Bench, Boast, Bonusly, Bookkeeper360, Boomer, Box, Brandly, Breezy, Brex, Buildertrend, Capbase, ChartHop, CleanCloud, ClickUp, ClienTrak, ClockShark, Clover, Connecteam, Culture Amp, CustomBooks, Dataddo, Deputy, Dext, Drata, Dropbox Business, Dynatrace, EasyLlama, Empuls, Engagedly, Ethena, Expensify, Flatly, FreshBooks, Fulfil.IO, GitHub, GoCo, GoalSpan, Google Workspace, Greenhouse, Guideline, Homebase, Homebase AI, Hour Timesheet, Housecall Pro, Hubstaff, Hubstaff Tasks, Human Interest, Hyperproof, Ignition, IncentFit, JazzHR, Jirav, JobScore, JobTread, Jobber, Jobcase, KeldairHR, LastPass, Lattice, Lendio, MonkeyPod, Okta, OnTheClock, Online Check Writer, OpenComp, PerformYard, Procare Solutions, QuickBooks Desktop, QuickBooks Enterprise, QuickBooks Online, QuickBooks Online Advanced, QuickBooks Time, Reach Reporting, Roots, SINC, Sage Accounting, Sage Intacct, Sapling, Sapling, Sauce Labs, Secureframe, Shoobx, Shopify, Shopify Plus, Slack, Sling, SpotOn, Syft Analytics, Synder, TaxTaker, Teamtailor, Time Tracker, Timeero, Tinq, Trainual, Traliant, Travitor, Trello, Uptick, VGS, VIVAHR, Vagaro, Vanta, Veryfi, Veryfi Receipts OCR & Expenses, Vestwell, Webex Suite, When I Work, Wizehire, WorkforceHub, Workiz, Workyard, Xero, ZarMoney, ZipBooks, allGeo, brightwheel, busybusy, monday.com, neo.tax, talech

Gusto offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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