About Gusto
Built for businesses at any stage, Gusto is a proven partner to help grow and nurture your team. With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place.
Gusto is proud to serve more than 200,000 businesses across the US with a single trusted system, competitive compensation tools, and expert guidance to help you empower your team. Because when your people thrive, your business thrives too.
Gusto features:
Tools for hiring in a competitive talent market.
- Job posts and offers
- Hiring integrations
- Onboarding checklists
- Document storage
- Team building
- Software provisioning
- NEW! Device management
Remote-friendly payroll and compliance capabilities.
- Tax registration in all 50 states
- Contractor payments in 80+ countries
- Mobile time tracking and geolocation
Features for building a rewarding and engaging work culture.
- Performance reviews
- Team insights
- Performance integrations
- Celebration reminders
Data and insights so you don’t miss critical opportunities.
- NEW! Ardius R&D tax credits
- NEW! Support for tax credit applications
- Custom report builder
- Project workforce costing
Effortless software syncing and workflow management.
- Integrations
- Admin permissions
- Calendar sync
Automated payroll features and benefits that fit your team’s needs.
- Broker integration
- Unlimited payroll
- Built-in calculations
- Automatic tax filings
- Health and financial benefits
- Benefits administration
Thoughtful, opinionated guidance through every twist and turn.
- Reliable support contacts
- Employee benefits support
- Expert support from certified HR professionals
- Unlimited support access
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Gusto
Key benefits of Gusto
Gusto provides award-winning payroll for businesses of all sizes. Gusto automatically calculates, pays, and files your federal, state, and local payroll taxes, as well as W-2s, 1099s, and new hire forms.
- 85% of surveyed customers say Gusto is easier to use than their previous payroll provider.
- 3 out of 4 surveyed customers say Gusto makes compliance easier.
- 77% of surveyed customers say that Gusto takes tedious tasks off their plates.
It takes more than a paycheck to build an amazing team. With Gusto, you can offer a wide range of no-cost, low-cost, and premium health and financial benefits to support your team into the future. Plus, Gusto syncs medical, dental, and vision insurance with payroll.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United States
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Gusto
Images
Features
Total features of Gusto: 66
Alternatives
QuickBooks Payroll
RUN Powered by ADP
Paychex Flex
ADP Workforce Now
Reviews
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- Industry: Health, Wellness & Fitness
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great User Experience, Gusto
Reviewed on 6/8/2022
Pros
Onboarding new employees is seamless. Reminders are really helpful to remind my organization whats pending and whats due to make us realize our goals. Running payroll is quick and accurate from any device eg a laptop, smart phone etc. Support is excellent from Gusto team
Cons
I have no dislikes. My experience was smooth and Gusto works beyond my expectations
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Payroll Made Easy
Reviewed on 4/8/2022
The time we have saved using Gusto has been extraordinary. What took us hours in the past now takes...
The time we have saved using Gusto has been extraordinary. What took us hours in the past now takes very little time. We have saved money by switching to Gusto who offers reasonable service charges. Not having to write checks and the additional bookkeeping that would go into uncashed and misplaced checks is another big savings. Our entire company loves direct deposit and we are very happy with the services Gusto has provided.
Pros
Gusto has many great and useful features. I love that I can run payroll, hire a new employee, change wage information or dismiss an employee, from anywhere I am by logging into my account on my phone or on a computer. Gusto sends reminder emails when it's time to run payroll or a new hire has not completed their onboarding. Tax information is clear and concise. My staff enjoy having their own individual accounts to change bank information, look at their documents and get other helpful information. Direct deposit is a fantastic time saver for both the company and the employees.
Cons
Integration with Gusto was very easy. Occasionally it is difficult to reach a live person for help but we have rarely had to speak to someone.
- Industry: Philanthropy
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Basic and broken
Reviewed on 17/8/2022
Pros
It’s pretty and does the absolute basics without issue. Honestly all anyone likes about Gusto is “it’s pretty” cause it’s so much worse than competitors in every single other way.
Cons
Gusto is like a wedding planner who has 10 Instagramable wedding packages you can select from. If you want something pretty and basic with no customizations, you’ll love her.
The problem comes when you want to have more bridesmaids than usual, to choose a wedding venue she’s never worked with, book a caterer a week earlier than she typically does, or incorporate religious traditions she’s unfamiliar with. Unfortunately, she totally freaks out and has NO IDEA how to handle them or who to even ask for help. She’ll try, but turn it into such a mess you’ll wish you never started working with her at all.
Gusto is this wedding planner. It’s “pretty” and does the very simple things without issue, but there can’t be too many businesses who actually care about all aspects of HR that don’t have regret somewhere down the line. After all, most people want to do something that’s even slightly not cookie cutter, and Gusto breaks horribly, especially including it’s customer service.
- Industry: Hospitality
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Payroll done simple enough for ANY staff member.
Reviewed on 30/5/2022
Gusto is extremely helpful and efficient. My team enjoys the "social media" aspect of it, where new...
Gusto is extremely helpful and efficient. My team enjoys the "social media" aspect of it, where new hires are introduced to the team before they even begin working. It goes a long way towards building a team. I would highly recommend Gusto to any small business trying to manage their staff. Onboarding is a breeze and gets the employees involved in their own financial matters. Even the least tech savvy person should be easily capable of following the necessary steps to be hired, paid, etc.
Pros
Employees are able to punch in and out using anything with an internet connection. Additionally, you can turn on Geolocation so that you can ensure the employee is actually on-site when they punch in & out. Best yet, they can actually leave notes in regards to what tasks were completed for the day. It's very helpful to have this built-in tracking feature for accountability with my very small staff.
Cons
Unfortunately, there is no effective scheduling tool (at least in my opinion), which forces me to go to another software provider for employee scheduling. Ideally, both scheduling and payroll could be done through the same web based software. This would also make it easier to compare scheduled vs. actually worked hours.
Alternatives Considered
HomebaseReasons for Switching to Gusto
Homebase's payroll tools were not as intuitive or user friendly. However, we do use them for the staff scheduling aspect of the business.- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I love this product
Reviewed on 23/8/2022
Pros
It is easy to use. I switched years ago from trying to do everything myself. They have been very helpful.
Cons
It is hard to navigate at times until you learn how to use it. As they have grown it is more difficult to get a hold of customer service and get issues solved.
Gusto FAQs
Below are some frequently asked questions for Gusto.Q. What type of pricing plans does Gusto offer?
Gusto offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Simple: For smaller businesses with simple salaries, wages, and pay schedules. $40 per company + $6 per employee per month. Plus: For businesses with complex hiring, payroll, and team management needs. $80 per company + $12 per employee per month. Concierge: For businesses with more sophisticated HR, policy, and compliance needs. $149 per company + $12 per employee per month. Premium: For growing businesses who need premium tools and dedicated support (minimum 25 employees). Talk to sales to create your custom plan. Contractor Only: For companies without W-2 employees. $6 per contractor per month.
Q. Who are the typical users of Gusto?
Gusto has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500
Q. What languages does Gusto support?
Gusto supports the following languages:
English
Q. Does Gusto support mobile devices?
Gusto supports the following devices:
Q. What other apps does Gusto integrate with?
Gusto integrates with the following applications:
15Five, 7shifts, AccelOps 4, Accelo, AccountingSuite, Aplos, ApplicantPRO, Asana, AttendanceBot, Autobooks, BambooHR, Boast, Bonusly, Bookkeeper360, Boomer, Box, Brandly, Breezy, Brex, Buildertrend, ChartHop, ClienTrak! Spa & Salon Software, ClockShark, Clover, Dataddo, Deputy, Dext Prepare, Drata, Dropbox Business, EasyLlama, Expensify, FreshBooks, Fulfil.IO, GitHub, GoToMeeting, GoalSpan, Google Workspace, Greenhouse, Guideline, Homebase, Homebase AI, Housecall Pro, Hubstaff, Hubstaff Tasks, JazzHR, Jirav, Justworks Hours, KeldairHR, Lattice, OnTheClock.com, Online Check Writer, PerformYard, Procare Online, Procare Solutions, QuickBooks, QuickBooks Desktop Enterprise, QuickBooks Online Advanced, QuickBooks Time, Quickbooks Online, SINC, Sapling, Secureframe, Shopify, Shopify Plus, Sling, SpotOn, Sunrise, Synder, Time Tracker, Timeero, Trainual, Traliant, Trello, Upserve, Uptick Workforce, VGS, Vagaro, Vanta, Veryfi OCR API & SDK, Veryfi Receipts OCR & Expenses, Webex, When I Work, WizeHire, Workforce, WorkforceHub, Workiz, Workyard, Xero, ZarMoney, ZipBooks, allGeo, monday.com, neo.tax
Q. What level of support does Gusto offer?
Gusto offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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