About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. Our products and services help you onboard, pay, insure, and engage your team in one integrated, easy-to-use platform loved by over 100,000 modern employers. Gusto makes taking care of your team a joyful experience, while helping you manage your bottom line and stay compliant. You'll feel like a pro no matter how complicated the situation. To create a workplace where everyone thrives, work with Gusto.

The cloud-based platform provides employees with access to a Gusto account so that they can view timesheets, paycheck stubs, tax documents, and more. The payroll tools within the Gusto app allow businesses to define pay period dates, automatically file payroll tax, sync data with third party platforms such as Xero, QuickBooks, and more, ensure compliance, set up workers compensation policies, automate payroll processing, and more. The Gusto payroll module also offers advanced features including federal, state, and local payroll forms, payroll reports, accounting integrations, and tax credit management.

Businesses can also benefit from employee management tools for employee onboarding, time tracking, contract management, org chart creation, document storage, time off request approval, and more. The employee directory gives managers an overview of all employees and includes information on time off, contact details, payroll data, bank account details, and more.

Pricing starting from:

US$45.00/month

  • Free Trial
  • Subscription

Key benefits of Gusto

Have time for more meaningful work.
We take care of all the heavy lifting, filing all local, state, and federal payroll taxes to sending employee paystubs and W-2s.

Enjoy a central hub for your employee records.
Gusto is the system of record for all your employee information. Onboarding new employees (I-9, W-4) is 100% online, along with easily managing and approving PTO and sick days.

Receive world-class customer care.
Our US-based care team of knowledgable and friendly payroll and benefits experts are available by phone, chat, and email.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$45.00/month

  • Free Trial
  • Subscription

Images

Gusto run payroll
Gusto benefits administration
Gusto 401(k) plans
Gusto workers' comp
Gusto time tracking
Gusto state tax management
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Gusto video
Gusto video
Gusto screenshot: Gusto run payroll Gusto screenshot: Gusto benefits administration Gusto screenshot: Gusto 401(k) plans Gusto screenshot: Gusto workers' comp Gusto screenshot: Gusto time tracking Gusto screenshot: Gusto state tax management

Features

Total features of Gusto: 66

  • 401(k) Tracking
  • ACH Payment Processing
  • Accounting Integration
  • Attendance Tracking
  • Benefits Administration Outsourcing
  • Benefits Management
  • COBRA Administration
  • Chat/Messaging
  • Check Printing
  • Collaboration Tools
  • Compensation Management
  • Contractor Management
  • Deduction Management
  • Digital Signature
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Employee Time Tracking
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Leave Tracking
  • Life Insurance Administration
  • Multi-State
  • Onboarding
  • Online Benefits Enrollment
  • Organisational Charting
  • Orientation Workflow Management
  • Payroll Management
  • Payroll Reporting
  • Point of Sale (POS)
  • Purchasing & Receiving
  • QuickBooks Integration
  • Reimbursement Management
  • Reminders
  • Reporting/Analytics
  • Retirement Plan Management
  • SSL Security
  • Self Service Portal
  • Self-Enrollment
  • Sick Leave Tracking
  • Surveys & Feedback
  • Task Management
  • Tax Compliance
  • Third Party Integrations
  • Time & Attendance
  • Time Clock
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment

Alternatives

Rippling

4.9
#1 Alternative to Gusto
Rippling makes it easy to manage your company's Payroll, Benefits, HR, and IT—all in one, modern platform. It brings...

BambooHR

4.5
#2 Alternative to Gusto
BambooHR offers a solution for managers and employees, with employee profiles, time-off requests & approvals,...

Zenefits

4.2
#3 Alternative to Gusto
The Zenefits platform integrates all processes, apps, and tools needed, including payroll, HR, benefits, compliance,...

Paycom

4.4
#4 Alternative to Gusto
Paycom empowers businesses with access to workforce data. Our system gives employees access to view and interact with...

Reviews

Overall rating

4.7 /5
(2,834)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.7/5
Customer Support
4.5/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 2,834
Jenni K.
Overall rating
  • Industry: Accounting
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best DIY software in the payroll market

Reviewed on 6/1/2021

I have been using Gusto for for a couple of years now and love it. They are consistently working on...

I have been using Gusto for for a couple of years now and love it. They are consistently working on improving and seek guidance from their partners. Like with any software, there are funny little quirks that you get to know. Overall, it is a fantastic platform.

Pros

Gusto's self-onboarding and employee communication is leaps and bounds ahead of their competition, as is their clean, user-friendly interface.

Cons

Customer service has been struggling recently. There should be a way to have a salary that doesn't change when the hours are changed. The other downside is that if there is an error, you have to void the entire payroll. An option to void a single check would be a great improvement.

Andrew H.
Overall rating
  • Industry: Accounting
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best payroll company out there

Reviewed on 4/3/2021

Hands down the best and most cost-effective payroll bureau I have ever had the pleasure to do...

Hands down the best and most cost-effective payroll bureau I have ever had the pleasure to do business with. I will not only recommend it to clients that don't have a payroll service but I will recommend it over any other payroll service there is essentially. It's way cheaper and way easier to use. I also have seen less mistakes then pay checks or ADP as I have worked with their payroll reports quite often when doing bookkeeping

Pros

We used to do around payroll through a company called pay soft.. or ProPay maybe another name for it. The program was decent a little bit cumbersome and the check stock was extremely expensive. They did their own payroll as a bureau. As a result of having their own proprietary software built they also sold it which was overpriced and in the long run didn't make us money. Just being a recommendation agency essentially and controlling if you ever clients payroll through gusto it's made us more money and they offer way more than ADP or paychecks ever has offered us.

Cons

There's not much I don't like about this software besides maybe the fact that it isn't really a software that you download it's an internet interface so if you're internet somehow becomes unreachable or it's down you can't really print out checks with proper taxes withheld. This is An occurrence few and far between and can always be advanced and then paid back once you can access it again. A desktop GUI that just calls in the website would be a handy tool for owners and accountants to be able to take more effort into their own hands on payroll

Ian C.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Wasted my time and money, was literally counting the days until the end of the fiscal year.

Reviewed on 21/1/2021

negative, cumbersome, patronizing, too expensive.

negative, cumbersome, patronizing, too expensive.

Pros

Nothing. I was migrated to it from XERO, when they decided to no longer do payroll

Cons

Honestly, I HATED the stupid animated piggy bank. Probably seems trivial, but it seemed emblematic of a company that was more concerned about making their software look like an iPhone app, than making it work well. The payroll was cumbersome. It woudn't let me do payroll early, or late. It basically made me run payroll within a two day window. Bank account low? Still made you run payroll, or would hassle you about messages about being late. Want to go on vacation and do a couple weeks of payroll early? Nope, out of luck. When they told me they would manage my health care premiums, I thought, great! Nope, after a week of emails and after several phone calls, I found out they were just trying to be group managers, and insurance brokers by offering me different insurers that I could choose. Zero help if I already had a group plan set up. Plus too expensive. Patriot is way simpler, and way cheaper. I do see lots of my millenial patients that are working for startups that probably won't be in business in 5 years seem to have Gusto as their payroll, so I'm just not the business that Gusto is a fit for.

Rick M.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Payroll with a personal touch

Reviewed on 23/2/2021

I’ve used Gusto as a freelancer with clients that operate their business with this service. I also...

I’ve used Gusto as a freelancer with clients that operate their business with this service. I also use it at my day job with my Agency to manage my team's time off benefits and payroll. It’s a great product that I find myself recommending to others all the time

Pros

There are many products available that handle payroll, benefits, and employee database. My favorite thing about Gusto is that it uses a very human and personal approach to what could very easily be a cold and lifeless system or department.

I love the option to add contractors through he payroll system too.

The gusto customer service team is top notch.

Turbo Tax integration is fantastic

Cons

There’s very little to complain about with Gusto. I do wish it had a more catered option for freelancer one man band type of operations.

Carly F.
Overall rating
  • Industry: Accounting
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Awesome Product and Support Staff

Reviewed on 29/12/2020

Payroll and tax payments can be time consuming and Gusto allows for the accounting team to do more...

Payroll and tax payments can be time consuming and Gusto allows for the accounting team to do more important work and still feel like everything is being taken care of on the payroll side. Their customer service teams are extremely supportive and helpful.

Pros

Auto-sync and tax payments are the best features of the product that go above other products. Gusto will file the taxes for you, will send corrections if need be, and keeps track of all of that for your ease of mind. Their customer service team is above reproach, always willing to look into a problem and resolve it as soon as possible.

Cons

This is nitpicky, but the layout of the website often changes slightly. It would be nice if there was more consistency in the format. But the tool itself is above reproach.

Showing 5 reviews of 2,834 Read all reviews

Gusto FAQs

Below are some frequently asked questions for Gusto.

Gusto offers the following pricing plans:

  • Starting from: US$45.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Four pricing plans are available: Concierge: $149 per company + $12 per employee per month. Complete: $39 per company + $12 per employee per month. Core: $39 per company + $6 per employee per month. If you simply want to pay your 1099 contractors, there is Contractor (for companies without W-2 employees): $6 per contractor per month.

We do not have any information about Gusto features

Gusto has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

Gusto supports the following languages:

English

Gusto supports the following devices:

Gusto integrates with the following applications:

7shifts, Accelo, Aplos, ApplicantPRO, BambooHR, Boomr Mobile, ClockShark, Clover, Deputy, Dext Prepare, Expensify, FreshBooks, Homebase, Hubstaff, Hubstaff Tasks, Jirav, OnTheClock.com, Procare Desktop, QuickBooks Online Advanced, QuickBooks Time, Quickbooks Online, Shopify, Sling, SpotOn Restaurant, Sunrise, Synder, Time Tracker, Timeero, Trainual, Upserve, Vagaro, Veryfi Receipts OCR & Expenses, When I Work, Xero, ZipBooks

Gusto offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

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