About Gusto
Built for businesses at any stage, Gusto is a proven partner to help grow and nurture your team. With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place.
Gusto is proud to serve more than 200,000 businesses across the US with a single trusted system, competitive compensation tools, and expert guidance to help you empower your team. Because when your people thrive, your business thrives too.
Gusto features:
Tools for hiring in a competitive talent market.
- Job posts and offers
- Hiring integrations
- Onboarding checklists
- Document storage
- Team building
- Software provisioning
- NEW! Device management
Remote-friendly payroll and compliance capabilities.
- Tax registration in all 50 states
- Contractor payments in 80+ countries
- Mobile time tracking and geolocation
Features for building a rewarding and engaging work culture.
- Performance reviews
- Team insights
- Performance integrations
- Celebration reminders
Data and insights so you don’t miss critical opportunities.
- NEW! Ardius R&D tax credits
- NEW! Support for tax credit applications
- Custom report builder
- Project workforce costing
Effortless software syncing and workflow management.
- Integrations
- Admin permissions
- Calendar sync
Automated payroll features and benefits that fit your team’s needs.
- Broker integration
- Unlimited payroll
- Built-in calculations
- Automatic tax filings
- Health and financial benefits
- Benefits administration
Thoughtful, opinionated guidance through every twist and turn.
- Reliable support contacts
- Employee benefits support
- Expert support from certified HR professionals
- Unlimited support access
Pricing starting from:
US$39.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Gusto
Key benefits of Gusto
Gusto provides award-winning payroll for businesses of all sizes. Gusto automatically calculates, pays, and files your federal, state, and local payroll taxes, as well as W-2s, 1099s, and new hire forms.
- 85% of surveyed customers say Gusto is easier to use than their previous payroll provider.
- 3 out of 4 surveyed customers say Gusto makes compliance easier.
- 77% of surveyed customers say that Gusto takes tedious tasks off their plates.
It takes more than a paycheck to build an amazing team. With Gusto, you can offer a wide range of no-cost, low-cost, and premium health and financial benefits to support your team into the future. Plus, Gusto syncs medical, dental, and vision insurance with payroll.
Devices
Business size
Markets
United States
Supported Languages
English
Pricing starting from:
US$39.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Gusto
Images
Features
Total features of Gusto: 65
Alternatives
QuickBooks Payroll
RUN Powered by ADP
Paychex Flex
ADP Workforce Now
Reviews
Already have Gusto?
Software buyers need your help! Product reviews help the rest of us make great decisions.
Write a Review!
- Industry: Sports
- Company size: 2-10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Gusto - a breeze for small biz
Reviewed on 12/5/2022
My experience managing Gusto is from the POV of a company with seasonal employees, but I also...
My experience managing Gusto is from the POV of a company with seasonal employees, but I also worked at two other companies that used it.
That's the thing: there's great carryover if someone already worked for a company that used Gusto, as administrators can access any stored documents easily (and the employees don't have to worry about uploading a new form every time).
It makes tracking tax forms a lot easier, knowing that they're always going to be in the same place.
Running payroll is mostly intuitive as well, though there's a bit of a learning curve involved to make sure all the automations are as needed.
Pros
Gusto makes it easy to interface with all your employees, making direct deposits and tax forms a breeze.
Cons
Honestly, I can't find any downsides that outweigh the benefits of Gusto for our small business. If anything, it challenges me (as a manager with not a lot of administrative experience, as we don't have a separate department to take care of it) to learn the ins & outs. This can be a learning curve when it comes to, say, automations and admin permissions, but a gentler one than I would expect.
- Industry: Hospitality
- Company size: 2-10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Payroll done simple enough for ANY staff member.
Reviewed on 30/5/2022
Gusto is extremely helpful and efficient. My team enjoys the "social media" aspect of it, where new...
Gusto is extremely helpful and efficient. My team enjoys the "social media" aspect of it, where new hires are introduced to the team before they even begin working. It goes a long way towards building a team. I would highly recommend Gusto to any small business trying to manage their staff. Onboarding is a breeze and gets the employees involved in their own financial matters. Even the least tech savvy person should be easily capable of following the necessary steps to be hired, paid, etc.
Pros
Employees are able to punch in and out using anything with an internet connection. Additionally, you can turn on Geolocation so that you can ensure the employee is actually on-site when they punch in & out. Best yet, they can actually leave notes in regards to what tasks were completed for the day. It's very helpful to have this built-in tracking feature for accountability with my very small staff.
Cons
Unfortunately, there is no effective scheduling tool (at least in my opinion), which forces me to go to another software provider for employee scheduling. Ideally, both scheduling and payroll could be done through the same web based software. This would also make it easier to compare scheduled vs. actually worked hours.
Alternatives Considered
HomebaseReasons for Switching to Gusto
Homebase's payroll tools were not as intuitive or user friendly. However, we do use them for the staff scheduling aspect of the business.- Industry: Nonprofit Organisation Management
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Awful customer service
Reviewed on 26/4/2022
The software is ok but their customer service is grossly inadequate in critical area and they do...
The software is ok but their customer service is grossly inadequate in critical area and they do not seem to value customer loyalty
Pros
Does the basics well. Otherwise not very much to particularly like.
Cons
I have experienced significant issues with customer service. When you need help from their tax support specialists the delays are from 6-8 weeks. There is no way to get a supervisor or tax support person on the phone. They really dont seem to care about customer retention. We are planning to move our business. We cant afford to run afoul of taxing agencies because of no response from Gusto.
- Industry: Food & Beverages
- Company size: 51-200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great for payroll
Reviewed on 8/3/2022
It's great for payroll. We don't pay for the leave management or other items because it is too...
It's great for payroll. We don't pay for the leave management or other items because it is too expensive, but the payroll features are great.
Pros
Gusto is great for it's payroll and benefits platform. They do exactly as they say they are going to do and take care of all tax liabilities on time, with no concern of being wrong or late.
Cons
Their customer service is terrible. You typically get a representative that tells you the same thing that is in their knowledge base and then can't escalate you to talk to someone actually knowledgeable but can request a call back. The call backs don't happen and you receive an email, which typically doesn't answer your question because the initial representative didn't pass along the information correctly.
Reasons for Choosing Gusto
Uzio failed to make tax payments on time, didn't setup our tax liabilities correctly with proof of correct paperwork, and have been an overall nightmare to work with.Switched From
UZIOReasons for Switching to Gusto
Reputation and ease of integration with other platforms.- Industry: Law Practice
- Company size: 2-10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Go for Gusto!
Reviewed on 9/6/2022
Overall good. Value was good for the ease of access for employees and management
Overall good. Value was good for the ease of access for employees and management
Pros
I appreciated how ready it was to use from both the management side to the hourly side. It's easy to click on, out, and approve both. As well as handle time off requests and time of banks. Overall easy to use.
Cons
How long it took everything to load and how often I saw that terrible pig. Regardless of device or internet speed and connectivity.
Gusto FAQs
Below are some frequently asked questions for Gusto.Q. What type of pricing plans does Gusto offer?
Gusto offers the following pricing plans:
- Starting from: US$39.00/month
- Pricing model: Subscription
- Free Trial: Available
Core: For smaller businesses with simple salaries, wages, and pay schedules. $39 per company + $6 per employee per month. Complete: For businesses with complex hiring, payroll, and team management needs. $39 per company + $12 per employee per month. Concierge: For businesses with more sophisticated HR, policy, and compliance needs. $149 per company + $12 per employee per month. Select: For growing businesses who need premium tools and dedicated support (minimum 25 employees). Talk to sales to create your custom plan. Contractor Only: For companies without W-2 employees. $6 per contractor per month.
Q. Who are the typical users of Gusto?
Gusto has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500
Q. What languages does Gusto support?
Gusto supports the following languages:
English
Q. Does Gusto support mobile devices?
Gusto supports the following devices:
Q. What other apps does Gusto integrate with?
Gusto integrates with the following applications:
15Five, 7shifts, AccelOps 4, Accelo, AccountingSuite, Aplos, ApplicantPRO, Asana, AttendanceBot, Autobooks, BambooHR, Boast, Bonusly, Bookkeeper360, Boomer, Box, Brandly, Breezy, Brex, Buildertrend, ChartHop, ClienTrak! Spa & Salon Software, ClockShark, Clover, Dataddo, Deputy, Dext Prepare, Drata, Dropbox Business, EasyLlama, Expensify, FreshBooks, Fulfil.IO, GitHub, GoToMeeting, GoalSpan, Google Workspace, Greenhouse, Guideline, Homebase, Homebase AI, Housecall Pro, Hubstaff, Hubstaff Tasks, JazzHR, Jirav, Justworks Hours, KeldairHR, Lattice, OnTheClock.com, Online Check Writer, PerformYard Talent, Procare Online, Procare Solutions, QuickBooks, QuickBooks Desktop Enterprise, QuickBooks Online Advanced, QuickBooks Time, Quickbooks Online, SINC, Sapling, Secureframe, Shopify, Shopify Plus, Sling, SpotOn, Sunrise, Synder, Time Tracker, Timeero, Trainual, Traliant, Trello, Upserve, VGS, Vagaro, Vanta, Veryfi OCR API & SDK, Veryfi Receipts OCR & Expenses, Webex, When I Work, WizeHire, Workforce, Workforce, WorkforceHub, Workiz, Workyard, Xero, ZarMoney, ZipBooks, allGeo, monday.com, neo.tax
Q. What level of support does Gusto offer?
Gusto offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Gusto.
