
About ConnectWise Automate
Boost the effectiveness of your IT teams and simplify every aspect of your business with flexible remote monitoring and management from ConnectWise Automate. Gain better visibility, remove delivery roadblocks, and increase service without increasing costs through a solution that helps you master discovery, management, patching, monitoring, and automation. Eliminate blind spots in your supported environments, automate any IT support task, and support more endpoints without adding headaches or head count.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to ConnectWise Automate
Key benefits of ConnectWise Automate
Designed with cutting-edge agent technology, the ConnectWise Automate remote monitoring and management (RMM) platform will greatly increase your operational efficiency and considerably improve resource utilization. With Automate, you can eliminate time-intensive, repetitive maintenance tasks, assign your technical resources to higher priority jobs and invest time in nurturing your clients and growing your business. In other words, you can do more with less as you leverage the power of automation. If you can think of a task that needs automation, Automate can do it!
Devices
Business size
Markets
Australia, Canada, Germany, United Kingdom, Ireland, New Zealand, United States and 2 others
Supported Languages
English
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to ConnectWise Automate
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Features
Total features of ConnectWise Automate: 112
Alternatives
TeamViewer

Atera

RMM

Join.Me

Reviews
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- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Connectwise Automate
Reviewed on 11/12/2019
We are using Connectwise Automate for taking care of customers on a managed service contract.
We are using Connectwise Automate for taking care of customers on a managed service contract.
Pros
There are many, many features in Connectwise Automate that will help you help your customers with their computer needs.
Cons
Although the software is very feature rich, it seems very cumbersome and not easy to use from day one. In almost every step, we have had to take classes to figure out how to do things.
Alternatives Considered
RMMReasons for Choosing ConnectWise Automate
We were already using Connectwise Connect and Manage so wanted one general product instead of some of this and some of that.Switched From
RMMReasons for Switching to ConnectWise Automate
As mentioned before, we switched because we wanted to have all our products on one platform and not a piece there and a piece here.- Industry: Mechanical or Industrial Engineering
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
If you have the money to spend, spend it.. if not.. there is other options`
Reviewed on 6/5/2021
Overall, I am very happy with Connectwise Automate and would continue to use the product. If you...
Overall, I am very happy with Connectwise Automate and would continue to use the product. If you work in a critical industry, I wouldn't recommend this as being your only source of remote access since support is very slow and very unhelpful in most situations.
Pros
The best part of this software is how robust the software is. When you purchase this software, you receive control and "WSUS" as part of your package. The software contains reports, pulls data on each computer, provides some integration and overall is a great automation and remote access tool.
Cons
Support is very slow to respond. Getting credits for downtime on their hosted web server is like pulling teeth. When you get into the chat queue, you may be waiting an hour or more for someone overseas who doesn't know how to fix the issue anyway. Then you have to wait until someone gets back with you when they "open a ticket." Honestly.... the only reason I WOULDN'T buy this software is their support system lacks ability for true support!
Alternatives Considered
TeamViewerReasons for Choosing ConnectWise Automate
The ability to do more than just remote access the PC was the main reason for the switch. Cost was a close second reason.Switched From
TeamViewerReasons for Switching to ConnectWise Automate
Overall cost is the main reason.- Industry: Computer & Network Security
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Automate - Good but feeling outdated.
Reviewed on 20/5/2022
We've been using Automate for over a decade, and are currently in the process of migrating to...
We've been using Automate for over a decade, and are currently in the process of migrating to Connectwise's replacement product. It has served us well, and given us tons of info to proactively resolve problems. It's remote access Software, Screen Connect, is also a God send.
Pros
The reporting and amount of data in the program is insanely big. Through PowerBI, I've been able to display a lot of this data to show our customers just how much we know.
Cons
The GUI hasn't had an update for so long and it does now fee very dated. It also slows down, he more clients you add.
- Industry: Computer Networking
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Connectwise Automate
Reviewed on 25/3/2020
Connectwise Automate is a critical part of my business that I use. I could not work without it and...
Connectwise Automate is a critical part of my business that I use. I could not work without it and I really enjoy working with this tool!
Pros
I really like the features that Connectwise Automate offers. The ability to remotely patch servers and endpoint devices is excellent.
Cons
The only issue we have with this software is the customer support and occasional instability of the software.
Reasons for Switching to ConnectWise Automate
Connectwise offers what all of these tools do with many other additional options!
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Manage multiple environments with ease
Reviewed on 25/1/2019
Companies I have been working for have been leveraging this application for machine management for...
Companies I have been working for have been leveraging this application for machine management for years.
Pros
This software provides multiple connectivity options.
It can show a lot of information (see least favorite list below)
Great organization!
Easy integration with Connectwise Control and Manage
Lots of option for Scripting and API connectivity to outside applications
Cons
The interface was changed to a much less intuitive environment about a year ago. I use it and have started to get used to it somewhat, but it still is not what I would call good.
There's problems if you don't run the Control Center as an Admin, but it doesn't want to run as admin by default
The uninstaller for the client can sometimes not uninstall.
ConnectWise Automate FAQs
Below are some frequently asked questions for ConnectWise Automate.Q. What type of pricing plans does ConnectWise Automate offer?
ConnectWise Automate offers the following pricing plans:
- Starting from:
- Pricing model: Free Version, Subscription
- Free Trial: Available
Contact ConnectWise Automate directly for a custom pricing quote.
Q. Who are the typical users of ConnectWise Automate?
ConnectWise Automate has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does ConnectWise Automate support?
ConnectWise Automate supports the following languages:
English
Q. Does ConnectWise Automate support mobile devices?
ConnectWise Automate supports the following devices:
Q. What other apps does ConnectWise Automate integrate with?
ConnectWise Automate integrates with the following applications:
Acronis Cyber Backup, Auvik, ConnectWise Control, ConnectWise Manage, SecureAnywhere
Q. What level of support does ConnectWise Automate offer?
ConnectWise Automate offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for ConnectWise Automate.
- Data Center Management
- IT Asset Management
- Network Monitoring
- Backup
- Remote Support
- Mobile Device Management
- Managed Service Providers (MSP)
- Server Management
- Virtualization
- Server Monitoring
- Computer Security
- IT Management
- IT Service
- Patch Management
- Network Security
- Remote Monitoring and Management