M-Files
About M-Files
M-Files is the leading document management platform for knowledge work automation. It revolutionizes the way knowledge workers handle their processes, from creating and managing documents to automating workflows, collaborating externally, conducting enterprise searches, and ensuring security. M-Files features an innovative metadata-driven architecture, an embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance. For more information, visit www.m-files.com/schedule-a-demo.
Benefits of using M-Files include:
- 70% improvement in process efficiency and accuracy through the automation of document-centric workflows.
- 65% efficiency in saving documents through automation of document organization and classification.
- 50% faster information retrieval with the help of enterprise search, views, and relationships.
Learn more about M-Files integrations today. The M-Files platform is the ultimate solution for streamlining your business processes. With its powerful features, it allows you to effortlessly locate and utilize crucial information, automate workflows, and maintain strict control over data. M-Files ensures that your documents are managed with precision through version control, approval processing, and secure access control.
Experience a significant boost in productivity and work quality with M-Files, as it eliminates errors and ensures consistency through automated workflows and metadata management. Collaborative workspaces and compliance enforcement also make M-Files the go-to platform for achieving exceptional customer experiences and reducing business risk. The potential ROI of nearly 294% speaks for itself.
Integrate M-Files with your CRM system and witness unparalleled efficiency in managing customer documents and accounts. Take advantage of M-Files' comprehensive document management capabilities, including search functionality, access control, workflow setup, notifications, and document review management. Enable seamless document collaboration with co-authoring features and check-in/check-out tools, all while having full visibility into edits and revisions with log and audit trails.
M-Files supports a range of industries:
• Accounting, Tax & Audit
• Construction & Engineering
• Energy
• Financial Services
• Life Sciences
• Management Consulting
• Manufacturing
Key benefits of M-Files
M-Files provides end-to-end capabilities for the whole knowledge work process:
• Document Automation
• Document Management
• Workflow Automation
• Client Collaboration
• Security & Compliance
• Artificial Intelligence
Easily handle all types of business data from any system:
- M-Files document management platform allows users to effectively manage enterprise information and associated processes in one central location.
- Intuitive search and customizable views make it simple to locate and organize information based on individual preferences.
- Document relationships with business processes facilitate the discovery of relevant information tailored to specific contexts.
Manage permissions automatically:
- Information is safe from unauthorized usage.
- Users' cognitive load decreases when automated rules reduce the need for judgement calls.
Easily perform searches across all connected systems:
- Users can instantly find the right information, regardless of its source.
- Users can access information from any connected system.
Automate the creation of complex documents:
- Experts can minimize manual tasks and focus on more value-adding activities.
- Organizations can scale work through easy re-use of organizational knowledge.
- Users can reduce risk and minimize mistakes through a standardized, compliant way of working.
Improve Microsoft 365 productivity:
- M-Files improves the productivity of knowledge workers within Microsoft 365 environment.
- M-Files runs on Azure, helps simplify the IT landscape and re-uses existing competencies.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Finest Document Management Tool
Reviewed on 6/1/2025
It has easy Integration with other and flexibility in Deployment
It has easy Integration with other and flexibility in Deployment
Pros
Version Control, Documentation Collaboration and Workflow Automation are the most important facts of M-Files
Cons
Search Limitations and Customization Cost are the least facts of M-Files
- Industry: Farming
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
“Let Me Educate More on M-Files”
Reviewed on 9/12/2024
Pros
I like that it is easy to manage, secure and share documents flawlessly with M-Files.
Cons
There is no notable flaw on M-Files on the new version.
Response from M-Files
Thank you, Fanice, for your glowing review and your enthusiasm for M-Files! We're delighted to hear that you find it easy to manage, secure, and share documents flawlessly. It's wonderful to know that the new version meets your expectations without any notable flaws.
Your feedback motivates us to continue delivering a seamless and reliable document management experience. If you have any additional insights or suggestions, feel free to share. We're here to support you!
- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A perfect Content Management System
Reviewed on 25/6/2019
For the company right now, M-Files works and Management can access documents easily.
For the company right now, M-Files works and Management can access documents easily.
Pros
M-Files works well on a single machine or on a server. I have deployed it on to an i5 server and we are 5 users that use the software to search for Travel Coupons. Search feature works well and the best thing is that it integrates with Windows and Windows products like One Drive and Outlook. It makes it easier for us to share documents. The workflow feature is quiet robust and if thought out well can replace manual approval processes.
Cons
M-Files does not come fully packed with all features at a price point. We have to pay for Electronic Signature and If I want Digital Signature I have to pay 3rd party for the signature account and then M-Files for the integration. This is a bit tricky if you have budgeted an EDMS and all of a sudden all these pay walls appear. M-Files comes with Firebird DB embedded as default. It is quiet good but large organizations will have to move to MS SQL sooner than later as the retrieving becomes slower as there are more Objects in a Vault.
Response from M-Files
Hello Ravi, we are happy to hear that you find value in the M-Files workflow feature. I would also like an opportunity to discuss the other areas of your review where M-Files is not performing as you wished. If you are open to a conversation, please contact me. Thank you.
- Industry: Oil & Energy
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Efficiency and reliability
Reviewed on 21/10/2024
Overall great product and continuous support and customer experience!
Overall great product and continuous support and customer experience!
Pros
Scalability, fast and reliable document housing, easy UI to understand and use, great user experience
Cons
M-Files Admin is a bit sloppy to use compared to the M-Files client.
Response from M-Files
Thank you for your positive feedback! We're thrilled to hear that you find M-Files efficient, reliable, and user-friendly. Your comments on scalability and document management are greatly appreciated. We also value your feedback on M-Files Admin. Thanks for choosing M-Files, and we're here to support you!
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Cons and pros for Mfiles
Reviewed on 26/11/2024
Positive, the stuff i wrote in cons is a big problem looking from an admin perspective.
Positive, the stuff i wrote in cons is a big problem looking from an admin perspective.
Pros
Easy to use, not old looking, and it is customizable.
Cons
Manage sync with security groups is not available.
Response from M-Files
Thank you, Luka, for sharing your thoughtful feedback and for rating M-Files so highly! We’re thrilled to hear that you find M-Files user-friendly, modern, and customizable—qualities we strive to deliver in every aspect of the platform.
We also appreciate your constructive input regarding managing sync with security groups. Feedback like yours helps us identify areas for improvement, and we’ll be sure to share this with our development team to explore potential enhancements from an admin perspective.
Thank you for choosing M-Files and for taking the time to share your experience. We’re here to support you and ensure your continued success with the platform!
M-Files FAQs
Below are some frequently asked questions for M-Files.Q. What type of pricing plans does M-Files offer?
M-Files offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Contact M-Files for details of pricing, licensing, and service options.
Q. Who are the typical users of M-Files?
M-Files has the following typical customers:
201–500, 501–1,000, 1,001–5,000
Q. What languages does M-Files support?
M-Files supports the following languages:
Arabic, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Q. Does M-Files support mobile devices?
M-Files supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does M-Files integrate with?
M-Files integrates with the following applications:
ArcGIS, AutoCAD, AutoCAD LT, ChronoScan, Docusign, Dynamics 365, Google Workspace, Microsoft 365, Microsoft Azure, Microsoft Outlook, Microsoft SharePoint, Microsoft Teams, OpenText Experience Cloud, Salesforce Sales Cloud
Q. What level of support does M-Files offer?
M-Files offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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- Document Management Software
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- Content Management Systems
- File Sharing Software
- Enterprise Content Management Software
- Document Version Control Software
- Digital Asset Management Software
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- Digital Signature Software
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