About Acuity Scheduling

Join the thousands of businesses who have booked millions of appointments already through Squarespace Scheduling! Easily offer appointment booking directly through your website with Squarespace online appointment scheduling software. Clients worldwide or local can schedule their appointments online, complete custom forms, and pay with a credit card, online 24/7. Whether your schedule is regular or irregular, you can manage any availability easily.

Squarespace acts like a superhero for your schedule (with way better taste in capes). Squarespace saves the day for business owners, freelancers, consultants, solopreneurs, and entrepreneurs, so they can get back in control of their businesses, their time, and their calendars—without breaking a sweat.

With automated appointment scheduling, Squarespace's superpowers relieve you of the back-and-forth email grunt-work, and lets your clients see your real-time availability, pick the date and time that works best for them, pay in advance (in-full, via deposit, or not until time of service), and book themselves.

A responsive scheduling page means that clients can book appointments from their desktop, tablet, or phone. You can also manage appointments directly from your own desktop, tablet, or phone.

With customizeable everything, Squarespace makes sure it’s not just another tool you have to deal with, manage, or remember to use. Squarespace works seamlessly in the background of your business, helping you look professional and get results. You can be as picky or nonchalant as you want with the level of flexibility your business needs. Have different offices that operate on different schedules? Got you covered. Want different staff members to have different calendars? No problem. Need everything to match, almost as if you built the software yourself? You got it! (After all, everyone knows that a true superhero doesn’t take the credit.)

Whether you’re booking hourly appointments, doing phone consultations, selling classes that students need to sign up for, or anything else that involves you selling your time, don’t put yourself at the mercy of hundreds of clients constantly badgering your inbox or your telephone.

Squarespace even helps you eliminate no-show appointments with automatic text message and e-mail reminders to clients.

Let Squarespace handle the busywork for you — so you can focus on your business.

Pricing starting from:

US$15.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Acuity Scheduling

  • Embed an appointment booking calendar on your website to offer clients a seamless booking experience.

  • Get notified each time a new appointment is booked. Squarespace Scheduling will automatically update iCloud, Outlook, Google and Office 365 calendars.

  • Send branded, customized appointment confirmations, reminders and follow-ups automatically by either email or SMS text message to reduce no-shows and encourage repeat bookings.

  • Ask clients to complete intake forms at the time of booking so you have their information gathered and stored, ready for their appointment.

  • Allow clients to view your availability in real time, before self-booking their appointments, paying online and rescheduling in a click, should they need to.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Afghanistan, Albania, Algeria, American Samoa, Andorra and 225 others

    Supported Languages

    English

    Pricing starting from:

    US$15.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Acuity Scheduling Software - Access Acuity Scheduling across multiple devices
    Acuity Scheduling Software - Access Acuity Scheduling via native mobile apps for iPhone and Android
    Acuity Scheduling Software - Get notified each time a new appointment is booked, and automatically update your Google, iCal, Outlook or Office 356 calendar
    Acuity Scheduling Software - Automatically send branded, customized appointment confirmations, reminders and follow-ups via email or SMS text message
    Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views
    Acuity Scheduling Software - Embed a branded appointment scheduler directly into your website and let clients book appointments themselves
    Acuity Scheduling Software - Generate reports of your income and appointment volumes
    Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views
    Acuity Scheduling Software - Customize your client scheduling page to match your brand's look and feel
    View 10 more
    Acuity Scheduling video
    Acuity Scheduling Software - Access Acuity Scheduling across multiple devices
    Acuity Scheduling Software - Access Acuity Scheduling via native mobile apps for iPhone and Android
    Acuity Scheduling Software - Get notified each time a new appointment is booked, and automatically update your Google, iCal, Outlook or Office 356 calendar
    Acuity Scheduling Software - Automatically send branded, customized appointment confirmations, reminders and follow-ups via email or SMS text message
    Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views
    Acuity Scheduling Software - Embed a branded appointment scheduler directly into your website and let clients book appointments themselves
    Acuity Scheduling Software - Generate reports of your income and appointment volumes
    Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views
    Acuity Scheduling Software - Customize your client scheduling page to match your brand's look and feel

    Features

    Total features of Acuity Scheduling: 115

    • API
    • Accounting Integration
    • Activities Booking
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling
    • Attendance Management
    • Attendance Tracking
    • Automated Scheduling
    • Availability Indicator
    • Availability Management
    • Billing & Invoicing
    • Booking Notes
    • Branch Optimisation
    • Business Coaching
    • CRM
    • Calendar Management
    • Calendar Sync
    • Calendar/Reminder System
    • Capacity Management
    • Class Management
    • Class Scheduling
    • Client Database
    • Client Management
    • Client Portal
    • Client Profiles
    • Communication Management
    • Confirmation/Reminders
    • Consent Management
    • Contact Database
    • Credit Card Processing
    • Customer Database
    • Customisable Branding
    • Customisable Forms
    • Customisable Templates
    • Customizable Fields
    • Data Import/Export
    • Discount Management
    • Document Management
    • Driver Scheduling
    • Electronic Payments
    • Email Management
    • Email Reminders
    • Event Calendar
    • Event Management
    • Event Scheduling
    • Facility Scheduling
    • Fitness Plan
    • For Accountants
    • For Barbershops
    • For Martial Arts
    • For Medical Spas
    • For Optometrists
    • For Salons and Spas
    • For Yoga/Pilates Studios
    • Forms Management
    • Gift Card Management
    • Group Reservations
    • Group Scheduling
    • HIPAA Compliant
    • Inventory Management
    • K-12
    • Life Coaching
    • Maintenance Scheduling
    • Membership Management
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Multi-Location
    • Multi-Physician
    • Multi-Provider Practice
    • Multiple Appointment Types
    • Multiple User Accounts
    • No-Show Tracking
    • On Call Scheduling
    • Online Booking
    • Online Payments
    • Online Registration
    • Online Scheduling
    • Patient Intake
    • Patient Management
    • Patient Records Management
    • Patient Scheduling
    • Payment Processing
    • Performance Metrics
    • Physician Management
    • Progress Tracking
    • Purchasing & Receiving
    • Real Time Updates
    • Real-time Scheduling
    • Recurring Appointments
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Rescheduling
    • Resource Scheduling
    • Revenue Management
    • Room Booking
    • SMS Messaging
    • SMS Reminders
    • SOAP notes
    • Scheduling
    • Single Provider Practice
    • Social Media Integration
    • Sport Coaching
    • Student Management
    • Task Management
    • Team Calendars
    • Template Management
    • Third Party Integrations
    • Treatment Packages
    • Virtual Meetings
    • Web Forms
    • Website Integration
    • iCalendar Support

    Alternatives

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    Doodle

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    Reviews

    Overall rating

    4.8 /5
    (5,469)
    Value for Money
    4.7/5
    Features
    4.7/5
    Ease of Use
    4.6/5
    Customer Support
    4.7/5

    Already have Acuity Scheduling?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 5,469
    Rashidat
    Overall rating
    • Industry: Individual & Family Services
    • Company size: Self Employed
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Checks all my boxes

    Reviewed on 21/10/2019

    I’m managing my time for multiple groups of needs and Acuity is allowing me to do that all in one...

    I’m managing my time for multiple groups of needs and Acuity is allowing me to do that all in one place. I can manage my personal needs, my life coaching needs, and my nonprofit needs all in one place and still keep my hair (because I haven’t pulled it out trying to keep myself afloat). I look forward to continuing to use the software as it has room for me to expand and handle other needs that I foresee in the future. For me, Acuity is a great one stop shop to manage and connect people to the services provide.

    Pros

    I switched from Calendly because I was having people make appointments at the last minute and back to back. I really appreciate that Acuity has functionality to account for my preferences in both situations.

    I really enjoy the ability to personalize my different scheduling links since I set up scheduling for a few different scenarios. I tend to use the specific appointment type scheduling link, which is great to have separated from the overall link so that there is no confusion in booking.

    There is so much other functionality that I haven’t had a chance to use yet link the intake forms and billing, but I’m looking forward to using it.

    Also, I really enjoy the emails and correspondence that I’ve had with organization. I haven’t even submitted a help ticket, but every email is funny and engaging and it feels like someone is personally attending to me!

    Cons

    I had a little bit of confusion with the set up of my calendars. It took some searching to figure out how to combine all my appointments to one calendar. All in all I figured it out and still love my account.

    Alternatives Considered

    Calendly

    Reasons for Choosing Acuity Scheduling

    The ability to add buffer time between meetings and to disable the ability for a last minute meeting to be scheduled overnight without giving me time to prepare for it.

    Switched From

    Calendly

    Reasons for Switching to Acuity Scheduling

    The ability to add buffer time between meetings and to disable the ability for a last minute meeting to be scheduled overnight without giving me time to prepare for it. In addition, I use Squarespace as well. I love that product and wanted to maintain fluidity between both products. Both are made well and make my life simple so I can do what is most important to me rather than spending all my time on designing a website or figuring out scheduling.
    Nitin
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 5,001–10,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Basic cloud based appointment scheduling app

    Reviewed on 3/3/2022

    I am not in love of this app but it definitely worth trying as it has features that will help for...

    I am not in love of this app but it definitely worth trying as it has features that will help for scheduling and get reminders of payments at low price but not lowest.

    Pros

    I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app.

    Secondly, I can book and send branded reminders to my co workers and clients.

    Lastly, its most useful feature that I use specially for clients who forget to pay on time. Its payment acceptance feature that enable me to accept payment from stripe and paypal.

    Cons

    Need to learn css to customize the branding for appointments

    Searching for previous appointments is cumbersome and exhaust lots of time to figuring out.

    Alternatives Considered

    Wix and Housecall Pro

    Reasons for Choosing Acuity Scheduling

    Calendly made me switch as it not much organised in terms of multiple appointments scheduled between a small time intervals. Even I couldn't add my vranding to appointment mails in calendly.

    Switched From

    Calendly

    Reasons for Switching to Acuity Scheduling

    Custimizing appointment as per yoyr branding is only thing that made me choose Acuity over other alternatives and also low pricing.
    Quinn
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Great booking software!

    Reviewed on 10/4/2023

    Pros

    We appreciate that our customers can schedule their own appointments. After figuring out how to arrange our timetable to fit with our business operations, we were able to resolve numerous difficulties and issues related to scheduling customers. The most impressive feature is the ability to assign resources and determine their availability. This is a critical feature for any customer-based business because it enables you to make the most of your customer base. We assumed our schedule was already full, but we quickly realized that we could increase our timetable by more than 50% and increase our profits.

    Cons

    I found the user interface and navigation to be confusing and unintuitive at times. Furthermore, the pricing structure seemed a little complicated to me, with different tiers of services and features that can be difficult to track.

    Alex
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Easy to Use Scheduling on a budget

    Reviewed on 11/4/2021

    It is a great budget and easy to launch solution for appointment booking in the fitness world but...

    It is a great budget and easy to launch solution for appointment booking in the fitness world but lacks full functionality to manage all aspects of the business and is better suited as part of a software stack.

    Pros

    We've used this software to schedule group appointments at the gym that I manage and it is easy to setup and integrate with out sales funnel (through clickfunnels integration). It is also nice that it was integrated with instagram to easily connect to our social media.

    Cons

    It was great for scheduling individual appointments and group consultations - but to manage our gym we needed something more all inclusive to streamline the process and decided to use Mindbody instead (although that was quite difficult to get setup properly in comparison)

    Alternatives Considered

    Mindbody

    Reasons for Switching to Acuity Scheduling

    We switched FROM Acuity to Mindbody. In comparison Acuity was much easier to use and integrate with our social media but having to use multiple pieces of software was inconvenient so we decided to streamline using Mindbody for all appointments which was much more difficult to setup in the long run.
    Ivanka
    Overall rating
    • Industry: Financial Services
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Eliminates the need for back-and-forth communication in our appointment scheduling process.

    Reviewed on 21/2/2023

    Appointment scheduling is the main need which Acuity scheduling has assisted my organization...

    Appointment scheduling is the main need which Acuity scheduling has assisted my organization address. Its use has eliminated the need for any back-and-forth communication between my team and customers, in order to find a mutually available time for appointments.

    Pros

    Acuity Scheduling has some great features that I really appreciate, such as timezone detection. This means that when potential customers book an appointment, the system takes into account their location and timezone to avoid any scheduling errors or confusion due to differences in time-zone. In addition, this platform provides flexible availability settings, allowing us to set custom rules, including buffer times between appointments and blackout dates, to manage our schedule more effectively. These features have been really helpful in improving our appointment management process.

    Cons

    I have been trying to identify something that I dislike about Acuity, but I'm struggling to do so. It's possible that my appointment scheduling needs are relatively straightforward, but overall, I am very satisfied with Acuity and the benefits it has provided for my team thus far.

    Showing 5 reviews of 5,469 Read all reviews

    Acuity Scheduling FAQs

    Below are some frequently asked questions for Acuity Scheduling.

    Acuity Scheduling offers the following pricing plans:

    A 7-day free trial is available, after which Squarespace is available for the following tiered prices: Emerging Entrepreneur: $15/month (1 calendar, in one location) Growing Business: $25/month (up to 6 calendars) Powerhouse Player: $50/month (up to 36 calendars)

    Acuity Scheduling has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    Acuity Scheduling supports the following languages:

    English

    Acuity Scheduling supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Acuity Scheduling integrates with the following applications:

    AWeber, ActiveCampaign, Automate.io, Basecamp, Braintree, Capsule, ClassPass, Constant Contact, ConvertKit, Drip, Drupal, FreshBooks, GoDaddy Website Builder, GoTo Meeting, GoToMeeting, Google Analytics 360, Google Calendar, Google Meet, Google Workspace, Highrise, Instagram, Join.Me, Joomla, Leadpages, Mad Mimi, Mailchimp, Meta for Business, Microsoft 365, Microsoft Outlook, PayPal, Pipedrive, QuickBooks Online Advanced, Quickbooks Online, ReferralCandy, Salesforce Platform, Shopify, Simplero, Square Payments, Squarespace, Stripe, UpLaunch, Wix, WordPress, Wufoo, Zapier, Zoho CRM, Zoho Flow, Zoom Meetings, iCloud

    Acuity Scheduling offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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