About Wagepoint
Wagepoint is simple cloud-based payroll software built just for small businesses of all industries and the accounting and bookkeeping partners who support them. Backed by the world’s friendliest team, Wagepoint is always supportive, never stuffy and refreshingly human. We make payroll magic happen for more than 20,000 small businesses, accountants and bookkeepers across Canada.
Our software automates the most time-consuming parts of payroll like calculating wages for employees and contractors, reporting taxes and remitting tax withholdings.
With Wagepoint, you have everything you need to pay your employees and contractors quickly and easily. This includes direct deposit and a secure online employee portal so your workers can access their pay stubs and year-end information. No more reprinting lost pay stubs!
We also play nice with other software, making sure your workflow is as efficient and smooth as possible. Wagepoint integrates with accounting software like Xero, QuickBooks, and time-keeping applications such as QB Time (formerly TSheets), 7shifts, Deputy, Swipeclock and uAttend.
Get back to the reason you started your business — solve payroll with Wagepoint!
Key benefits of Wagepoint
> Support from the world's friendliest team (seriously!) — Our team of knowledgable and friendly humans who just happen to know a lot about payroll are available to lend a hand whenever you need us.
> No-nonsense pricing — That means no setup fees, no year-end fees and definitely no contracts. We bill per payroll and our pricing depends on which country your company is based in, the number of employees you have and how often you pay them.
> Secure online employee portal — With our online employee portal, employees and contractors can easily view their current and past paystubs, edit their banking and personal information and access their T4s/T4As/RL-1s in Canada.
> Make your workflow work for you with seamless integrations — We play nice with accounting software like Xero, QuickBooks, and time-keeping applications such as QB Time (formerly TSheets), 7shifts, Deputy, Swipeclock and uAttend.
> Human-friendly design — It doesn't matter who you are. Our software is easy-to-use and intuitive, even for those with little-to-no payroll experience.
> We're serious about security — Two-factor authentication (2FA) for payroll administrators. Secure 2048-bit encryption using TLS 1.3 or 1.2. Industry- and bank-grade processes. Plus, our team is continuously trained by industry leaders on best practices.
> A trusted friend — We make payroll magic happen for more than 22,000 small businesses, accountants and bookkeepers across Canada.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent customer service
Reviewed on 6/12/2018
The software helps manage employees on different schedules, contractual and permanent. It makes it...
The software helps manage employees on different schedules, contractual and permanent. It makes it easy to pay workers, calculate taxes with ease and directly deposit the salaries to the employees using the software. It is simple to understand and user friendly.
Pros
I must comment on the customer support team, they are always ready to help and respond to customer queries. Is it very useful in paying contractual staff daily , weekly and montly.
Cons
It is only suitable for small organizations, this limits its use in large multinational companies.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wagepoint is my go to for payroll
Reviewed on 4/2/2021
Terrific Canadian company - happy to have them in my tech stack!
Terrific Canadian company - happy to have them in my tech stack!
Pros
Wagepoint support is by far my favourite part of using it; the auto run feature and employee portals are also great
Cons
The reports could be much better; sometimes I have a hard time finding what I need to report on specific employees or departments
Alternatives Considered
PowerpayReasons for Choosing Wagepoint
QBO payroll had many issues and I needed an alternativeSwitched From
QuickBooks PayrollReasons for Switching to Wagepoint
Wagepoint is easy to use and economical- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
RUN RUN RUN AWAY
Reviewed on 17/3/2020
Terrible. Spend an extra 5-10 per month and go with a company that will actually help you out. I...
Terrible. Spend an extra 5-10 per month and go with a company that will actually help you out. I have done payroll for over 20 years. Ive done it by hand and have used other companies. I decided to try to save some money and went with wagepoint. BIG mistake and ended up costing me more. I had an issue on one of my end of year forms that needed to get fixed. simple fix. or should have been but getting a hold of someone that knew what needed to be done and then actually getting them to do it was a nightmare. On top of that they charged me $400 to have it done. Fine, I paid it. It was partially my fault. They were supposed to make all the corrections and make the corrections so it wouldnt happen again. NOPE!. Shame on me I continued to use them for the next year. Lo and behold the next year the same thing happens and then they want to charge me again to have it fixed when I already paid them to fix it the first time and they never made the changes. OMG I am fuming mad writing this review. They make me so angry, and I am not an angry person. PLEASE do yourself a favor and go with someone that will actually help you out and not try to rip you off and charge you twice for something.
Pros
price is the only good thing about their service. Despite the price I would never ever recommend this service to someone. The customer service TERRIBLE. Don't ever expect a phone call back.
Cons
Zip, zero, zilch customer service. The customer service terrible. The user interface is not very good either.
Response from Wagepoint
Hi Craig,
First, let us apologize. Second, let me pass this directly to our head of support who will reach out to speak with you directly.
Michelle
- Industry: Retail
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Good Payroll Software for a Small Business
Reviewed on 4/7/2023
I wasn't the one who implemented the software but overall it worked great without much hassle.
I wasn't the one who implemented the software but overall it worked great without much hassle.
Pros
It was easily integrated with our scheduling software and our bank. (Deputy)
Cons
It took us a almost a year to initiate direct deposit with our bank so we were using WP just to generate paystubs but once we started doing Direct Deposit in Canada it would give us errors while processing Payroll.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great
Reviewed on 18/3/2023
Pros
Their product (especially the UI), pricing, and customer support. We used ADP before switching over to Wagepoint and running each payroll via ADP was just dreadful. Wagepoint is much easier to use and more affordable, and their customer support team is friendly.
Cons
You can't reach their support team over the phone. They only accept emails.
Response from Wagepoint
Hi,
We are extremely happy to hear that Wagepoint has made running payroll easier for you, as it should be.
We are looking to implement some measures to improve the ability to speak to a live human. This will include live phone support.
Thank you so much for your review.
Wagepoint FAQs
Below are some frequently asked questions for Wagepoint.Q. What type of pricing plans does Wagepoint offer?
Wagepoint offers the following pricing plans:
- Starting from: CA$22.00/month
- Pricing model: Subscription
- Free Trial: Available
Wagepoint bills per payroll. Our pricing depends on which country your company is based in, the number of employees you have and how often you pay them. (Base fee + $2 USD/CAD per employee) per payroll. — US base fees — Weekly: $10 USD Bi-weekly, semi-monthly, monthly: $20 USD Quarterly: $75 USD — CA base fees — Weekly: $10 CAD Bi-weekly, semi-monthly, monthly: $20 CAD
Q. Who are the typical users of Wagepoint?
Wagepoint has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does Wagepoint support?
Wagepoint supports the following languages:
English, French
Q. Does Wagepoint support mobile devices?
Wagepoint supports the following devices:
Q. What other apps does Wagepoint integrate with?
Wagepoint integrates with the following applications:
7shifts, Deputy, LessAccounting, QuickBooks Time, Quickbooks Online, Xero, uAttend
Q. What level of support does Wagepoint offer?
Wagepoint offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
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