Wagepoint
About Wagepoint
Wagepoint is simple cloud-based payroll software built just for small businesses of all industries and the accounting and bookkeeping partners who support them. Backed by the world’s friendliest team, Wagepoint is always supportive, never stuffy and refreshingly human. We make payroll magic happen for more than 25,000 small businesses, accountants and bookkeepers across Canada.
Our software automates the most time-consuming parts of payroll like calculating wages for employees and contractors, reporting taxes and remitting tax withholdings.
With Wagepoint, you have everything you need to pay your employees and contractors quickly and easily. This includes direct deposit and a secure online employee portal so your workers can access their pay stubs and year-end information. No more reprinting lost pay stubs!
We also play nice with other software, making sure your workflow is as efficient and smooth as possible. Wagepoint integrates with QuickBooks Online and Time by Wagepoint.
Get back to the reason you started your business — solve payroll with Wagepoint!
Key benefits of Wagepoint
> Support from the world's friendliest team (seriously!) — Our team of knowledgable and friendly humans who just happen to know a lot about payroll are available to lend a hand whenever you need us.
> No-nonsense pricing — That means no setup fees, no year-end fees and definitely no contracts. Our pricing is based on a monthly subscription model. Choose the plan that best suits your business depending on how often you run payroll.
> Secure online employee portal — With our online employee portal, employees and contractors can easily view their current and past paystubs, edit their banking and personal information and access their T4s/T4As/RL-1s in Canada.
> Make your workflow work for you with seamless integrations — We play nice with QuickBooks Online and Time by Wagepoint with additional integrations coming later this year.
> Human-friendly design — It doesn't matter who you are. Our software is easy-to-use and intuitive, even for those with little-to-no payroll experience.
> We're serious about security — Two-factor authentication (2FA) for payroll administrators. Secure 2048-bit encryption using TLS 1.3 or 1.2. Industry- and bank-grade processes. Plus, our team is continuously trained by industry leaders on best practices.
> A trusted friend — We make payroll magic happen for more than 25,000 small businesses, accountants and bookkeepers across Canada.
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Reviews
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- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very pleased
Reviewed on 3/12/2020
I have been very pleased with the level of support I have received. In particular, Wagepoint did a...
I have been very pleased with the level of support I have received. In particular, Wagepoint did a great job solving an issue after the recent transition in November 2020 out of "QBO advanced payroll."
Pros
I am grateful for the automatic export of journal entries to QBO and the employee classing features which help a lot with management accounting and generating reports.
Cons
The setup is a bit challenging and the price is a bit steep for my smaller clients.
- Industry: Construction
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product, Great Support!~
Reviewed on 3/9/2024
Right from set up it has been a good experience working with WagePoint!~
Right from set up it has been a good experience working with WagePoint!~
Pros
Great!~ The support is really great, which is important to me!~
Cons
The payroll list of employees and their jobs is a bit cumbersome!~
Alternatives Considered
QuickBooks OnlineReasons for Choosing Wagepoint
Ease of use - changed accounting software as wellSwitched From
Sage AccountingReasons for Switching to Wagepoint
Accountants recommendation, in hind sight, definitely worth choosing over QBO for support.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Waste of Time and Money
Reviewed on 20/7/2019
Run away!
Run away!
Pros
It had the appearance of functionality. At first, I thought they understood the withholdings and filings that needed to be made.
Cons
We had issues from the moment we started the setup process (which was not as straightforward as the web site led us to believe ). Many things needed to be clarified and corrected after the setup process and Wagepoint was not available for quick contact most of that time. Customer service is nearly non-existent. But the final reason we left was that their ACH processor, NatPay, suggested our business was related to products we have nothing to do with and WITHOUT PROVIDING ANY DATA placed the burden of proof on us. This happened without warning and Wagepoint simply parroted their inquiry. In fact, the evidence they asked from us was our URL, as if that would have proven anything. I could have given them any URL I wanted. This silly request from an already difficult little Canadian company (Yes, based on Nova Scotia) was not worth my time, trust, or effort and we fired them. Now, we pay them nothing to do what we were already half-doing to begin with to support our completely legal and ethical company that has nothing to do with the shady business they suggested. I would disagree with the user whose review stated you get what you pay for with Wagepoint. I did not pay to be irritated by a service company.
Response from Wagepoint
Hi Jason,
I'm sorry to hear that you didn't have a good experience while getting set up with Wagepoint.
As a payroll company, we are required to put all prospective customers through rigorous screening before we can do business with them. While we're attempting to better our processes, there are times when legitimate companies get caught in the risk filters. This might be the case with your company. Unfortunately, as a company policy, we cannot override those decisions. I understand your frustration and I'm sorry that we couldn't work with your business.
Sincerely,
Shrad Rao, Wagepoint CEO
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly Recommended!
Reviewed on 6/12/2024
Wagepoint is super easy to use. Payroll, deductions, and year-end are a breeze. Customer service...
Wagepoint is super easy to use. Payroll, deductions, and year-end are a breeze. Customer service is top-notch.
Pros
Wagepoint is super easy to use. Payroll, deductions, and year-end are a breeze. Customer service is top-notch.
Cons
Nothing to complain about - I've had a great experience.
- Industry: Nonprofit Organisation Management
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wagepoint is Awesome
Reviewed on 16/9/2024
I have been using them for many years and they have the best customer service I have ever experience...
I have been using them for many years and they have the best customer service I have ever experienced with a software company.
Pros
Easy to use, takes care of everything and auto-run feature is great
Cons
Can not manually adjust vacation balances
Alternatives Considered
QuickBooks OnlineReasons for Choosing Wagepoint
Payroll was run through Sage and then had to be set up to direct deposit.Switched From
Sage AccountingReasons for Switching to Wagepoint
Easier to use, the best customer service.Wagepoint FAQs
Below are some frequently asked questions for Wagepoint.Q. What type of pricing plans does Wagepoint offer?
Wagepoint offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Our pricing is based on a monthly subscription model. Choose the plan that best suits your business depending on how often you run payroll. Solo Plan: $20/month + $4 per employee/contractor Unlimited Plan: $40/month + $5 per employee/contractor
Q. Who are the typical users of Wagepoint?
Wagepoint has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does Wagepoint support?
Wagepoint supports the following languages:
English, French
Q. Does Wagepoint support mobile devices?
Wagepoint supports the following devices:
Q. What other apps does Wagepoint integrate with?
Wagepoint integrates with the following applications:
QuickBooks Online, Time by Wagepoint
Q. What level of support does Wagepoint offer?
Wagepoint offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
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