Wagepoint

Simple, Fast and Friendly Online Payroll Software

4.6 /5 (174 reviews) Write a Review!

Wagepoint Overview

What is Wagepoint?

Wagepoint is small business payroll software, built especially for people who have better things to do than manually process payroll. You focus on growing your business, we’ll help you ensure that your employees and contractors are paid accurately and on time.

We help you with all the things that go into a paycheck that you never thought about until you had to pay someone. This includes hourly and salary calculations, additional incomes and deductions and direct deposit with convenient online pay stubs.

Wagepoint also simplifies your reporting and the creation of tax and filing documents. No more scrambling to generate year-end tax documents for your business and your employees. When everything’s automated, it so much easier to fill in the blanks. Depending on the type of business or compliance reports you need, we may also be able to file it for you.

Wagepoint Overview

Pricing

Starting from
US$40.00/month

Pricing options

Free Trial
Subscription
Value for money

Wagepoint is available to small businesses across North America. The plans are priced as follows:
US Customers: ($20 base fee + $2 per employee) per payroll
CA Customers: ($20 base fee + $2 per employee) per payroll
Everything is included - direct deposits, government remittances (CRA & WCB) / reporting (Federal, State and Local taxes), year-end T4s and W2s, online paystubs and everything else a small business needs from a payroll perspective.


Wagepoint Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Wagepoint video Wagepoint screenshot: Wagepoint screenshot: Wagepoint screenshot:

Wagepoint Reviews

Wagepoint Reviews

Overall rating
4.6
/
5
Excellent
132

Very good
30

Average
3

Poor
2

Terrible
7

Value for Money
4.5
Features
4.4
Ease of Use
4.5
Customer Support
4.7
93% recommended this app
Tracy L.

Wagepoint to the rescue

Great customer service and easy use of product.


Kaitlen C.

Must Use Payroll Software

Wagepoint is our go-to payroll processor. It is super user-friendly, for both myself as the administrator and for our client's employees. We have 16 of our clients on Wagepoint, and that number is continuously growing as it's the processor that we recommend if our current/new clients are looking for a change, or haven't even started on payroll yet.


Isaac S.

Very pleased

I have been very pleased with the level of support I have received. In particular, Wagepoint did a great job solving an issue after the recent transition in November 2020 out of "QBO advanced payroll."


Rory S.

The epitome of getting what you pay for

The customer service is atrocious; I have an email chain documenting unimaginable buffoonery. The height of their incompetence would be hilarious on a show like The Office:
I emailed to confirm they weren't making tax filings for a quarter (as I was in the process of transitioning to a competent service). They left me a voicemail that unfortunately the filing had already been made because apparently I hadn't clicked the proper toggle on the website, even though I'd requested from customer service several months earlier that the filings be suspended. I asked to have the filings emailed to me immediately to confirm what was filed. They refused, saying it would be posted to my account within a few days (but after the filing deadline, of course).
When the filings still weren't posted by then, I asked where they were. Another rep responded that they were under the impression I didn't want the filings made, so they hadn't been done. If I'd like the filing done, they would - but charge me $75 since it was a $0-filing.
I called and reached a receptionist who claimed he could only take a message and was unable to transfer me to a human being. Roughly a day later, a 3rd company rep emailed to report they'd made the filing (for free bc of the "confusion" but w/o actually consulting me on how I wanted to handle the situation). When asked how they planned to address the late-filing penalties, they warned that the responsibility for timely filings was "ultimately" mine. Are you kidding me?


Verified Reviewer

Easy to check paystub and t4s

I am able to easily review my pay information each pay.


Tracy L.
Industry: Accounting
Company size: 2-10 Employees

Wagepoint to the rescue

Used Weekly for 2+ years
Reviewed on 24/1/2020
Review Source: Capterra

Great customer service and easy use of product.

Pros

As an accounting firm that processes payroll for many clients, it's nice to have a payroll software that is easy to use. Our clients love the online portal and we love that employees can update their own personal information. Wagepoint support is great, and helps us with the set-ups that are less straight forward. Thanks to Wagepoint year ends are a breeze.

Cons

Reporting, I wish list would be that when I find a report that I like that there would be a way to bookmark the report. Also better reporting that shows the remittances made to Quebec and Federal. Right now this all in on report. Also an approval process, so that once I have submitted payroll, that there was a final approval process by the client.

Response from Wagepoint

Hi Tracy,
Thanks for the great review. Your feedback on the reports will be shared with the team.
Michelle

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kaitlen C.
Industry: Accounting
Company size: 2-10 Employees

Must Use Payroll Software

Used Weekly for 2+ years
Reviewed on 26/7/2019
Review Source: Capterra

Wagepoint is our go-to payroll processor. It is super user-friendly, for both myself as the administrator and for our client's employees. We have 16 of our clients on Wagepoint, and that number is continuously growing as it's the processor that we recommend if our current/new clients are looking for a change, or haven't even started on payroll yet.

Pros

Wagepoint is extremely user friendly. They make all the functions super easy to find and navigate around the pages.

Their customer support is extremely professional, and I have only ever had wonderfully helpful people.

You are able to integrate to QBO and "push" your payroll journal entries to your payroll clearing account. Super easy to reconcile!

Wagepoint submits ROEs, T4s, source deductions, WSIB, and EHT on your behalf. Never have to worry about manual payments!

Cons

Wagepoint is still growing, and it has some functionalities that are still in the works, such as being able to break out CPP and EI in a journal entry for separate departments, or being able to pull in project codes and times from T-Sheets to classify employee's work times automatically instead of manually. All of the basic+ functionalities work wonderfully though.

The only viable method of customer support is through email, which can take a while if something is super urgent. Calling in can get you an 'urgent' status, but you still have to wait for someone to contact you back instead of being able to talk to someone on the spot.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Isaac S.
Industry: Accounting
Company size: 2-10 Employees

Very pleased

Used Weekly for 1+ year
Reviewed on 3/12/2020
Review Source: Capterra

I have been very pleased with the level of support I have received. In particular, Wagepoint did a great job solving an issue after the recent transition in November 2020 out of "QBO advanced payroll."

Pros

I am grateful for the automatic export of journal entries to QBO and the employee classing features which help a lot with management accounting and generating reports.

Cons

The setup is a bit challenging and the price is a bit steep for my smaller clients.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Rory S.
Industry: Oil & Energy
Company size: Self Employed

The epitome of getting what you pay for

Used Monthly for 1+ year
Reviewed on 4/11/2020
Review Source: Capterra

The customer service is atrocious; I have an email chain documenting unimaginable buffoonery. The height of their incompetence would be hilarious on a show like The Office:
I emailed to confirm they weren't making tax filings for a quarter (as I was in the process of transitioning to a competent service). They left me a voicemail that unfortunately the filing had already been made because apparently I hadn't clicked the proper toggle on the website, even though I'd requested from customer service several months earlier that the filings be suspended. I asked to have the filings emailed to me immediately to confirm what was filed. They refused, saying it would be posted to my account within a few days (but after the filing deadline, of course).
When the filings still weren't posted by then, I asked where they were. Another rep responded that they were under the impression I didn't want the filings made, so they hadn't been done. If I'd like the filing done, they would - but charge me $75 since it was a $0-filing.
I called and reached a receptionist who claimed he could only take a message and was unable to transfer me to a human being. Roughly a day later, a 3rd company rep emailed to report they'd made the filing (for free bc of the "confusion" but w/o actually consulting me on how I wanted to handle the situation). When asked how they planned to address the late-filing penalties, they warned that the responsibility for timely filings was "ultimately" mine. Are you kidding me?

Pros

I was initially attracted to (and eventually chose) this payroll provider for its simplistic cost structure: $22/payroll with all tax filings included. That turned out to be false - if you don't run any payrolls in a quarter, the cost for literally filing a bunch of $0s more than triples to $75.
Additionally, I initially liked what I thought was a straightforward and user-friendly interface. That also ended up being false, with the clunky functionality not allowing for granularity such specifying which filings to make in a quarter or personalizing reports.

Cons

It's incredibly clunky, unable to be personalized and reports seem designed to be confusing and not align with each other.
Want to specify that a tax filing not be made with one agency this quarter? Too bad; it's all or nothing.
Want to compare quarterly tax filings with payroll reports? Sorry; they're formatted completely differently and unable to be modified.
Want just a comprehensive year-end report? Sure, but that'll cost you upwards of $100.
Additionally, the reports failed to indicate my corporate FICA contributions, so I almost missed taking that substantial deduction.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Verified Reviewer
Industry: Computer Software
Company size: 11-50 Employees

Easy to check paystub and t4s

Used Weekly for 2+ years
Reviewed on 13/10/2020
Review Source: Capterra

I am able to easily review my pay information each pay.

Pros

It is very easy to check my paystub each pay and see my pay information. I am also able to easily view my t4 for taxes.

Cons

There isn't anything I don't like about Wagepoint. We use it specifically for pay stubs and pay information so no complaints.

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

User recommendation
9.3/10
Based on 174 user ratings
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Wagepoint Pricing

Wagepoint Pricing

Starting from
US$40.00/month
Free Trial
Subscription
Value for money

Wagepoint is available to small businesses across North America. The plans are priced as follows:
US Customers: ($20 base fee + $2 per employee) per payroll
CA Customers: ($20 base fee + $2 per employee) per payroll
Everything is included - direct deposits, government remittances (CRA & WCB) / reporting (Federal, State and Local taxes), year-end T4s and W2s, online paystubs and everything else a small business needs from a payroll perspective.

Wagepoint is available to small businesses across North America. The plans are priced as follows:
US Customers: ($20 base fee + $2 per employee) per payroll
CA Customers: ($20 base fee + $2 per employee) per payroll
Everything is included - direct deposits, government remittances (CRA & WCB) / reporting (Federal, State and Local taxes), year-end T4s and W2s, online paystubs and everything else a small business needs from a payroll perspective.

Value for Money
4.5/5
Based on 174 user ratings
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Wagepoint Features

Wagepoint Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customisable Branding
Customisable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4.4/5
Based on 174 user ratings
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Categories

Additional information for Wagepoint

Additional information for Wagepoint

Key features of Wagepoint

  • A+ Customer Service
  • Cloud based payroll software
  • Company Deductions
  • Company Income Codes
  • Default Payroll Withholdings
  • Direct Deposits
  • Easy Company & Employee Setup
  • Employee Access
  • Employees & Contractors
  • Federal, State and Local Tax Reporting
  • Government Remittances
  • Hourly & Salaried Employees
  • Paperless Paystubs
  • Workers Compensation (CA)
  • Year-end W2s (US) and T4s (CA)

Benefits

• No setup fees, no year-end fees and definitely no contracts.
• Pay contractor or employees — hourly or salary.
• Let workers access pay stubs and tax documents through an online portal.
• Secure, 256-bit encryption.
• Convenient in-app support.

Wagepoint FAQs

Wagepoint FAQs

Below are some frequently asked questions for Wagepoint.

Q. What type of pricing plans does Wagepoint offer?

Wagepoint offers the following pricing plans:

Starting from: US$40.00/month

Pricing model: Subscription

Free Trial: Available

Wagepoint is available to small businesses across North America. The plans are priced as follows: US Customers: ($20 base fee + $2 per employee) per payroll CA Customers: ($20 base fee + $2 per employee) per payroll Everything is included - direct deposits, government remittances (CRA & WCB) / reporting (Federal, State and Local taxes), year-end T4s and W2s, online paystubs and everything else a small business needs from a payroll perspective.

Q. What are the main features of Wagepoint?

Wagepoint offers the following features:

  • A+ Customer Service
  • Cloud based payroll software
  • Company Deductions
  • Company Income Codes
  • Default Payroll Withholdings
  • Direct Deposits
  • Easy Company & Employee Setup
  • Employee Access
  • Employees & Contractors
  • Federal, State and Local Tax Reporting
  • Government Remittances
  • Hourly & Salaried Employees
  • Paperless Paystubs
  • Workers Compensation (CA)
  • Year-end W2s (US) and T4s (CA)

Q. Who are the typical users of Wagepoint?

Wagepoint has the following typical customers:

Small Business, Non Profit, Freelancers, Mid Size Business

Q. What languages does Wagepoint support?

Wagepoint supports the following languages:

English

Q. Does Wagepoint support mobile devices?

We do not have any information about what devices Wagepoint supports

Q. What other apps does Wagepoint integrate with?

Wagepoint integrates with the following applications:

7shifts, Deputy, LessAccounting, QuickBooks Online, QuickBooks Online Advanced, TSheets, Tanda, TimeWorksPlus, Versa Cloud ERP, Xero

Q. What level of support does Wagepoint offer?

Wagepoint offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support