Lightspeed POS

What is Lightspeed POS?

Lightspeed POS is a complete point of sale and inventory management tool that simplifies time-consuming tasks like inventory and employee management, so you can focus on taking care of your customers and growing your business. Access detailed sales reports in minutes and easily identify best-selling items or use the built-in customer profiles to provide personalized service that will increase customer loyalty.

Lightspeed Retail Features:

Inventory management
- Easily create product variations such as size, color and material by using the efficient matrix system.
- Combine purchasing, transferring and multiple vendors into one master order.
- Process special orders, layaways and work orders.
- Create, track, and assign serial numbers to products.
- Bundle individual items to sell them as a package.

Free Onboarding & 24/7 Support
- Benefit from a dedicated team who help you get started in a 1:1 session.
- Get live chat, email and phone support with our support heros located around the world.

Employee management
- Intuitive, easy-to-learn interface for your employees.
- Create a simple and logical workflow that suits your business.
- Customizable user permissions give you full control over employees’ access to your system.
- Track sales by employee and access performance reports for your staff.
- Control employee access to information such as refunds, the ability to edit products and pricing, or view sales data.

Reporting
- Track sales and inventory numbers with reports that make it easy to see sales, profits and changes over time.
- Identify opportunities for growth and business improvement.
- Learn which employees are your top performers.
- Get a clear view of your customers’ needs and habits.
- Pull-up end of day reports to access key data that will help you prepare for peak periods and better understand your customers’ needs.
- Access all this data from your device anytime, from anywhere.

Lightspeed Loyalty:
-Highly targeted rewards program with a branded customer-facing web-app to track points. 
-Create automated campaigns via SMS and a drag-and-drop email builder. 

Lightspeed Payments:
*only available in the US
-Complete sales and get paid without ever leaving your POS. Game changer.
-Built-in PCI compliance and fraud prevention.

Hardware:
- Integrate your system with hardware such as barcode scanners and cash drawers to reduce checkout times.
- Reduce credit card fraud with EMV.
- Accept all major credit cards and Apple Pay®.

Integrated eCommerce:
- Sell in-store and online with Lightspeed’s fully integrated eCommerce solution, Lightspeed eCom.
- Get a centralized view of your inventory, customers and sales data across in-store and online channels.

Our network of over 250 integration partners allows you to tailor Lightspeed to your business’ needs

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Lightspeed Restaurant features

Menu and floorplan:
- Easily create discounts that automatically apply to customer groups, promotional events or specific items.
- Combining tables or moving them around is as simple as tap and drag.
- Present menu items complete with photos, descriptions and prices.
- Make quick updates to your floorplan.

Ordering and payments:
- Smartphone and tablet-based tableside orders are sent directly to the kitchen or bar.
- Cut down on the time it takes for customers to get their orders.
- Easily split or combine bills.
- Offer flexible payment options.
- Servers can take orders directly from the iPad for quicker service and more accurate orders.
- Process gift cards

Offline mode:
- Internet down? Don't sweat it. Lightspeed Restaurant POS works online or offline with a full feature set
- Your data is kept safe even if your terminal is permanently damaged.
- Look up customer information for take-out or delivery orders.
- Liteserver stays up at all times, so operations go on as usual. Once a connection is reestablished, your data is automatically synced.

Integrations:
- Add the Kitchen Display System module for optimized communication between the kitchen and the front of the house.
- Add the Customer Facing Display module to optimize communication between your staff and customers.
- Add the Self Order Menu module to allow customers to place their own orders.

Our network of over 250 integration partners allows you to tailor Lightspeed to your business’ specific needs such as accounting, delivery or loyalty programs.