Streak Overview

What is Streak?

Streak is the only CRM integrated entirely within your Gmail inbox, and works alongside all your other G Suite applications. It can be used to track many business processes including sales, partnerships, support, hiring, deal flow, and much more. Streak also includes a powerful set of email tools such email tracking, that lets you track when an email is opened.

Streak Overview

Pricing

Starting from
US$49.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Personal - for personal users looking for a simple CRM solution: $0

Professional - for any sized business looking for a fully-featured CRM solution: $49/month billed annually or $59/month billed monthly.

Enterprise: For any sized business looking for custom roles and premium support: $99/month billed annually or $129/month billed monthly.


Streak Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Your pipeline is viewable right within Gmail
Contact information gets automatically enriched
View CRM information alongside email threads
Complete 360 view of the customer right inside Gmail
Available on iOS and Android
Mail merge
Create visuals
Streak video Streak screenshot: Your pipeline is viewable right within Gmail Streak screenshot: Contact information gets automatically enriched Streak screenshot: View CRM information alongside email threads Streak screenshot: Complete 360 view of the customer right inside Gmail Streak screenshot: Available on iOS and Android Streak screenshot: Mail merge Streak screenshot: Create visuals

Streak Reviews

Streak Reviews

Overall rating
4.5
/
5
Excellent
244

Very good
110

Average
28

Poor
7

Terrible
2

Value for Money
4.4
Features
4.4
Ease of Use
4.4
Customer Support
4.4
91% recommended this app
Paul O.

All CRM Systems should be this powerful and easy!

I will never use any other CRM system again. I have used possibly 7 or 8 in the past and Streak CRM is the best of all of them.


Verified Reviewer

Everything for free

We were looking for email tracking. Categorising emails based on conversations. Only thing is streak would integrate every email of the customer in a single thread. Though it is a great advantage, sometimes the feature has downsides too. We need to sit and pre edit and then send email to our customer.


Aldo P.

Support INEXISTENT

We are on a paid "Pro" plan and spend over 5.000USD per year for Streak. We are not talking the free plan - for free is a good tool (but limited to personal use and basic features).
Probably all the good reviews come from free users.
We are cloud software developers, so understand the technicalities and if we raise a question is always well described. But we NEVER get a competent answer, in the last case it took 13 days and three nonsense one-line semi-automatic reply to discover that the Streak "support" person did not even know that streak.readme.io is not just documentation to read, but is supposed to be interactive, you can test your API there, but it does not work and they don't bother. You can test this yourself, just try to use streak.readme.io...


Candice R.

Excellent CRM for Gmail

Overall, I love it - I am able to organize workflow & client communications in one place and that is terrific.


Bart M.

Live in gmail all day? This is the tool for you

Used it for over 2 years and absolutely loved it. The fact that I needed a more powerfull solution beyond tracking mails towards deal flow follow-up, chat embeds, forms etc made us look for a total solution. As a starter however, the solution was just fine.


Paul O.
Industry: Information Technology & Services
Company size: 2-10 Employees

All CRM Systems should be this powerful and easy!

Used Daily for 1+ year
Reviewed on 7/12/2020
Review Source: Capterra

I will never use any other CRM system again. I have used possibly 7 or 8 in the past and Streak CRM is the best of all of them.

Pros

I love that Streak is part of my emails. You don't have to go to a seperate website and login and copy and paste things between the 2 systems. Everything is there in the same window as your Google Workspace emails.

Cons

It takes a little time to get to know the system and see how it will work for you. I see now that they more video tutorials and that has helped tremendously.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Information Technology & Services
Company size: 1,001-5,000 Employees

Everything for free

Used Daily for 1+ year
Reviewed on 13/1/2020
Review Source: Capterra

We were looking for email tracking. Categorising emails based on conversations. Only thing is streak would integrate every email of the customer in a single thread. Though it is a great advantage, sometimes the feature has downsides too. We need to sit and pre edit and then send email to our customer.

Pros

It's very difficult to get any tool for free and streak does it with no strings attached. Now you can easily track emails and send attachments via streak. Best part of streak being you can integrate it with gmail and easily classify them.
The eye icon is exciting and turns green when a person has opened his or her email. I like the fact you can categoris data.

Cons

It occupies entire Gmail. UI can be a bit better.
Like I need to scroll to see how many opens have been made by clicking the eye icon.
No other cons so far.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Aldo P.
Industry: Computer Software
Company size: 2-10 Employees

Support INEXISTENT

Used Daily for 2+ years
Reviewed on 12/11/2020
Review Source: Capterra

We are on a paid "Pro" plan and spend over 5.000USD per year for Streak. We are not talking the free plan - for free is a good tool (but limited to personal use and basic features).
Probably all the good reviews come from free users.
We are cloud software developers, so understand the technicalities and if we raise a question is always well described. But we NEVER get a competent answer, in the last case it took 13 days and three nonsense one-line semi-automatic reply to discover that the Streak "support" person did not even know that streak.readme.io is not just documentation to read, but is supposed to be interactive, you can test your API there, but it does not work and they don't bother. You can test this yourself, just try to use streak.readme.io...

Pros

easy to use and setup, integration with Gmail, but it' a toy

Cons

Support is completely inexistent, they do not answer AT ALL or send canned answers without any brain in them. We are on a paid Pro plan and we have been consistently experiencing this problem for one year. Going to appoint a lawyer to get our money back.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Candice R.
Industry: Accounting
Company size: Self Employed

Excellent CRM for Gmail

Used Daily for 1+ year
Reviewed on 9/11/2020
Review Source: Capterra

Overall, I love it - I am able to organize workflow & client communications in one place and that is terrific.

Pros

I love that Streak allows me to manage directly from my Gmail inbox - I don't have to juggle multiple platforms to acheive what I need to do.

Cons

The task management does not allow for recurring tasks and it while it does a great job of keeping all communications with a client in one place, it can stil be difficult to find something specific - I wish you could search within a box that would be really helpful!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Bart M.
Industry: Market Research
Company size: 2-10 Employees

Live in gmail all day? This is the tool for you

Used Weekly for 2+ years
Reviewed on 25/9/2020
Review Source: Capterra

Used it for over 2 years and absolutely loved it. The fact that I needed a more powerfull solution beyond tracking mails towards deal flow follow-up, chat embeds, forms etc made us look for a total solution. As a starter however, the solution was just fine.

Pros

1) Gmail first...
Activate the plugin and it just works, right where you need it: inside Gmail. Not having to move between windows or different tools makes it a big benefit to use Streak over others. It works with labels, provides direct & clear insights in your mailbox.

2) Collaboration... in gmail
We used Streak as a team. Sharing is easy as all mails are shared over 'boxes'.

Cons

1) lack of an evenly good mobile solution
They have an app that 'works', but it is not at the same level as their desktop gmail experience.

2) lack of featuers
No sequences were the major reason to stop using Streak.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 7.0/10

User recommendation
8.8/10
Based on 391 user ratings
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Streak Pricing

Streak Pricing

Starting from
US$49.00/month
Free Trial
Free
Subscription
Value for money

Personal - for personal users looking for a simple CRM solution: $0

Professional - for any sized business looking for a fully-featured CRM solution: $49/month billed annually or $59/month billed monthly.

Enterprise: For any sized business looking for custom roles and premium support: $99/month billed annually or $129/month billed monthly.

Personal - for personal users looking for a simple CRM solution: $0

Professional - for any sized business looking for a fully-featured CRM solution: $49/month billed annually or $59/month billed monthly.

Enterprise: For any sized business looking for custom roles and premium support: $99/month billed annually or $129/month billed monthly.

Value for Money
4.4/5
Based on 391 user ratings
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Streak Features

Streak Features

API
Activity Dashboard
Automatic Notifications
CRM Integration
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Conferencing
Contact Management
Customisable Branding
Instant Messaging
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
4.4/5
Based on 391 user ratings
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Categories

Additional information for Streak

Additional information for Streak

Key features of Streak

  • "Send later" email scheduling
  • 360 degree view of the customer right inside Gmail
  • API access (including webhooks)
  • Call logs
  • Email tracking
  • Gmail/G Suite account compatibility
  • Import/Export via Google Sheets
  • Mass email/mail merge
  • Meeting notes
  • Tasks/reminder/Google Calendar integration
  • Team collaboration
  • Third party integration (via Zapier)

Benefits

- No more back and forth between Gmail and your CRM.
- No need to learn new software. If you know how to use Gmail, you know how to use Streak
- Never let leads fall through the cracks with reminders that appear right in your inbox
- Send mass emails (that look personalized) from Gmail.
- CRM administration is as easy as configuring a spreadsheet.

Streak FAQs

Streak FAQs

Below are some frequently asked questions for Streak.

Q. What type of pricing plans does Streak offer?

Streak offers the following pricing plans:

Starting from: US$49.00/month

Pricing model: Free, Subscription

Free Trial: Available

Personal - for personal users looking for a simple CRM solution: $0 Professional - for any sized business looking for a fully-featured CRM solution: $49/month billed annually or $59/month billed monthly. Enterprise: For any sized business looking for custom roles and premium support: $99/month billed annually or $129/month billed monthly.

Q. What are the main features of Streak?

Streak offers the following features:

  • "Send later" email scheduling
  • 360 degree view of the customer right inside Gmail
  • API access (including webhooks)
  • Call logs
  • Email tracking
  • Gmail/G Suite account compatibility
  • Import/Export via Google Sheets
  • Mass email/mail merge
  • Meeting notes
  • Tasks/reminder/Google Calendar integration
  • Team collaboration
  • Third party integration (via Zapier)

Q. Who are the typical users of Streak?

Streak has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does Streak support?

Streak supports the following languages:

English

Q. Does Streak support mobile devices?

Streak supports the following devices:

Android, iPhone, iPad

Q. What other apps does Streak integrate with?

Streak integrates with the following applications:

APIANT, Campaign Monitor, Cyfe, Gmail, LeadMaster, LeadsBridge, NUACOM, Retently, VisitorTrack, Zapier

Q. What level of support does Streak offer?

Streak offers the following support options:

FAQs, Knowledge Base, Online Support, Video Tutorials