ERPAG

I have been using this now for 2 years and put a lot of time and effort into the set up of this software so I feel confident in writing a review

The software has some great functionality and is 90% there

- Generate Purchase Orders
- Automatically generated Purchase Orders from Low Stock
- Set minimum order quantities
-Set up Bills of Materials
-Create supplier price lists
- Customise your view and reports
-Generate QR codes
- Allocated storage bins, racks and shelves
- Sync with Shopify to automatically update product pricing based on materials

It has the potential to be amazing but certain development features really drag the software down and it doesn't have to be that way

The BIGGEST problem with ERPAG I believe is the support tickets from the developers as they don't seem concerned at all about major bugs in the system

-This software I am told is for Small Businesses yet when using a mobile app to allow staff to track time and close jobs it only allows one staff member to view and log onto any job which is silly. In a SME multiple people would log onto a job in order to complete it and because of this all your manufacturing data is incorrect. The developers consistently seem to be happy that it is recording incorrect data
-You cannot create cutting lists of materials. When you print out a BOM and Sub Assemblies for production staff need to pick your first material off the shelf and flick through all the paperwork to cut the pieces, go back to the start then repeat the process for the second material. It is very time consuming and not efficient
-The report designer is not particularly user friendly but in the most part it does work
-A purchase order is converted to an invoice so there is no history or documents sent, it should convert a purchase order into an invoice and retain the original purchase order
- On a purchase order you can show items committed to manufacturing but you cannot show how many you have in stock
- They have blocky to perform more complicated scripts such as automatically invoicing items or sending details but this is not something your average joe can do

There is more but I have run out of character allowance ......

Cloud Application, No need to invest in hardware. The software covers every aspect of an organization and link important data together. It is very flexible and well designed.

Support team availability for company in Asia continent is quite limited.
Continuity issue. For example, when we briefly lost Internet connection, the user is kicked out of the software immediately and lose all the unsaved works. When something is wrong, the application is just suspended without any reason or explanation. It should have a better error handling.

Simple in its layout and use but remaining very powerful in its ability, I have only used the mobile app briefly but it was a great experience.

We manufacture in three separate workshops in separate parts of the country and each location manufactures some of the same products, Because of the location differences each workshop has different suppliers for parts/raw materials, A feature that would be handy would be the option when creating a product based on bill of materials have the ability to create multiple bill of materials based on warehouse and have the option when that product is chosen in a sales order the sales person can select the appropriate warehouse and then the correct purchase orders are created for the correct suppliers.