JD Edwards EnterpriseOne

Integration was exactly as expected. JDE has been integral to our success in managing the financials, inventory management, supply chain management. It's also easy to integrate other pieces of specialized software.

JDE requires a good amount of IT help to make any updates or adjustments this leads to upgrades happening slower than we'd like.

I used this program on the manufacturing and shipping department . When creating my production work orders i had to go through several steps, but once you find the way to do things is easy, and just add to your favorites for much easier and faster access. I used customer order reports , the only thing i needed to enter was the customer number / date ranges and will bring up every detail. Also Excel export is very simple.

I wish that every job that is done can be found easier on my jobs list . Sometimes i wanted to find an specific document and i needed to keep clicking on almost every single one until found the desired one.

The only positive remark I can make about JDE CMMS is that it will be going away at this location, Soon

NOT user-friendly: at other locations I have trained Production AND Maintenance personnel in the use of CMMS / work order entry very effectively. From the most savvy computer users to old guy who didn't even know what a mouse was for. JDE: like pulling teeth to get them to use the system at all because it is so difficult to learn and counter-intuitive to most users.
Not efficient: First red flag I found in JDE was that it took more than 20 clicks / selections (at best - assuming ALL default selections could be accepted) to simply PRINT 1 Work Order. While working thru that process, it was necessary to indicate, at least twice, (this is a computer folks, why would you be required to repeat the object to be printed. (First step- select the W/O, then about step 8 or 10 it had to be selected again.) This was eventually corrected to allow a SINGLE W/O to be printed in 2 clicks, but multiple selections still require these steps.
Not intuitive: there are (or were) places in JDE where selecting a RED X is/was required to SAVE steps accomplished in a process. This may have been changed to a green check or a disk in recent updates, but it still begs the question. ?WHY would ANY software make such a selection necessary? EVER.?
Did I mention,... NOT Efficient: using other (very effective) software, the old guy (as well as most anyone else) could enter the critical data for a Work order in under 30 seconds after maybe a couple weeks of use. at this point, (9 years, 3 updates later) even I, the most experienced user on the CMMS System, cannot enter the data necessary to create a W/O in less than 3 minutes. and it does not just work orders that consume valuable time. most of the processes in JDE require so many repetitive actions, that it is sickening to watch some of the individuals perform their daily tasks from purchasing, inventory functions, etc. because so much time is wasted in the process.
and to top it all off, from early on (to present day) when I was observing some of the folks who work with me perform those daily tasks, I noticed them exiting the process, then returning to the process, as though they were double checking the entries. when I inquired about this action / repeated steps, I was told that on occasion it was possible for you to "time-out" on your JDE access, and have absolutely Zero indication that had occurred. so all of these folks had gotten in the habit of exiting then re-entering to verify the information did indeed get saved to the system. I actually had a hard time believing this could happen, with no indication, until it happened to my co-worker who was working with me at the desk next to mine and I personally witnessed it. (less than 6 months ago)

- Stable
- Fast
-Very well structured
- Can be integrated with other tools
- Used by large companies (not a coincidence).
-Multitask
-Adapts to almost any business.

- Unfriendly interface
- The learning curve can be slow.