isolved Overview
What is isolved?
isolved is an employee experience leader, providing intuitive, people-first HCM technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers — who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.
isolved Overview
Pricing
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isolved Features
Media
isolved Reviews
isolved Reviews
Best Payroll Experience I have had yet!
Overall, we are very satisfied with the software and the customer service that we have received from the software.
Horrible Customer Service
The product is fine if you want something mediocre. I have been searching for other payroll companies and found a few that are far much better. I recommend PDS VISTA for an MEO type of employer. I am not an ADP fan, but I believe that would also be much better too. This is not worth the savings in my opinion.
Also, iSolved purchase Encore back in July, I believe. Since July, I had been asking for demo's in which i received no response other than a short 2 minute demo on their website. When I was finally contacted by iSolved to switch the product over, they only gave me two weeks to switch. Did not provide any demos because I was told that they will switch me and then train me. The data converted was a mess and the implementation team did absolutely no research on our company. Our date files are a mess and our retirement company still has not received a completed file from iSolved. At this time, I still have not received a demo on the other products I initially asked about. They just switch me over and dropped me.
Great software and support for benefits and hr
Great option if you are looking for a software focused on HR and benefits without payroll.
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Multiple Features
Pros
- Forcasting PTO for current and upcoming year. Helps for planning vacations.
- Preview Paycheck. Can see the potential breakdown of pay before pay day.
- Multiple options for clocking in and lunch breaks.
Cons
You can access the website via mobile or app but they don’t have all features available.
Best Payroll Experience I have had yet!
Overall, we are very satisfied with the software and the customer service that we have received from the software.
Pros
They have a quick button that allows you to click and easily click and easily add a new hire. Different tabs allow the administrator to know if they are working on an employee, working on the business, working on the setup. The software is robust enough to create and manage all of your employee benefits.
Cons
Learning how to navigate the payroll system took more time than I had experienced with past payroll companies. I had to create my own cheat sheet that was simple, that would have been nice for them to provide for new users.
Horrible Customer Service
The product is fine if you want something mediocre. I have been searching for other payroll companies and found a few that are far much better. I recommend PDS VISTA for an MEO type of employer. I am not an ADP fan, but I believe that would also be much better too. This is not worth the savings in my opinion.
Also, iSolved purchase Encore back in July, I believe. Since July, I had been asking for demo's in which i received no response other than a short 2 minute demo on their website. When I was finally contacted by iSolved to switch the product over, they only gave me two weeks to switch. Did not provide any demos because I was told that they will switch me and then train me. The data converted was a mess and the implementation team did absolutely no research on our company. Our date files are a mess and our retirement company still has not received a completed file from iSolved. At this time, I still have not received a demo on the other products I initially asked about. They just switch me over and dropped me.
Pros
We have multiple companies (multiple FEIN's) and it is nice to have every employee in one spot.
Cons
This product is not the best if you have an MEO with multiple locations with separate bank accounts. The system requires that you run a payroll for every bank account instead of one payroll per company. We were forced onto this software once iSolved bought out Sage Encore. The Encore platform was much easier to use in regards to processing payroll. In Encore, it took me 30 minutes (at the most) to process payroll. On iSolved, it takes me about 3 hours.
Employees must have an email to access their paystubs.
Customer Service is absolutely horrible. You DO NOT have a dedicated account manager. Your emails/phone calls are sent to a hub to where you are waiting at least 30-45 minutes on the phone or you never receive a response from an email. I have employees who have not received a paycheck, no response from iSolved and no assistance from them either. It is the absolute worst.
Snap
Pros
That we are able to put our employees information into, so it stores it safely
Cons
There is nothing that we do not like about the software
Great software and support for benefits and hr
Great option if you are looking for a software focused on HR and benefits without payroll.
Pros
Easy to use software if you are comfortable with benefits and hr admin. Easy layout and without unnecessary frills.
Cons
I can't say there is anything negative about this software, perhaps it's not the cheapest ever, but that's best it's uncomplicated and thorough.
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isolved Pricing
isolved Pricing
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isolved Features
isolved Features
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Categories
Categories
Additional information for isolved
Additional information for isolved
Key features of isolved
- Boost efficiency, accuracy, and profitability
- Eliminate extraneous work
- HR, time, and payroll are always in sync
- Increase data accuracy
- Increase organizational productivity
- No more running imports and exports
- Simplify operation
- Single data-entry point
Benefits
Make HR a strategic function, using accurate workforce insights and reports to improve organizational efficiences and profitability.
Influence business decisions and quickly demonstrate ROI through measurable data and useful reports.
Access reporting and analytical tools that are easy to use and understand, even for data and analytics novices.
Eliminate redundant data and improve efficiency with a human capital management solution that enables you to focus on strategic efforts that positively impact the business.
isolved FAQs
isolved FAQs
Below are some frequently asked questions for isolved.
Q. What type of pricing plans does isolved offer?
isolved offers the following pricing plans:
Pricing model: Subscription
Free Trial: Available
Q. What are the main features of isolved?
isolved offers the following features:
- Boost efficiency, accuracy, and profitability
- Eliminate extraneous work
- HR, time, and payroll are always in sync
- Increase data accuracy
- Increase organizational productivity
- No more running imports and exports
- Simplify operation
- Single data-entry point
Q. Who are the typical users of isolved?
isolved has the following typical customers:
Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business
Q. What languages does isolved support?
isolved supports the following languages:
English
Q. Does isolved support mobile devices?
isolved supports the following devices:
iPhone
Q. What other apps does isolved integrate with?
isolved integrates with the following applications:
Bonusly, EverythingBenefits, JazzHR, NOVAtime, Orbital Shift, Time Rack, TimeWorksPlus
Q. What level of support does isolved offer?
isolved offers the following support options:
Online Support, Video Tutorials
