isolved

About isolved

isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes – HR, payroll, and benefits professionals. From talent acquisition to workforce management to talent management, our solutions are delivered directly or through our HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk. isolved People Cloud, our intelligently connected platform, automates the entire employee experience by design, so that organizations can engage, empower, and energize their talent while freeing their People Heroes to exceed their goals and grow their careers.


Key benefits of isolved

With isolved you can improve productivity, find, retain and develop top talent, and reward innovation and success as you scale your organization. We're transforming HCM for a better today and a better tomorrow. isolved People Cloud is the employee experience platform for the future of work. Comprehensive, scalable and adaptive HCM solution that enables a positive employee experience, while delivering strategic workforce engagement, collaboration and compliance. Accelerate Results with Intelligently-Connected HCM Solution - Eliminate errors, redundancies and inefficiencies with an intelligently connected platform that automates broad and deep to deliver a “single source of truth” and accelerate results—no compromise. Increase Productivity with an Employee Experience By Design - Enable your people to achieve their goals through a transformational employee experience that fosters a collaborative and purposeful culture, increases productivity, and leads to sustained and profitable growth. Boost Performance by Engaging the Workforce of the Future - Training and compliance are just the start. Empower your employees to grow and hone their skills, with feedback and communication that keeps them informed—increasing satisfaction and boosting performance throughout their career journey. Reduce Risk with Regional, Relevant & Responsive Service - Having a stable partner means you’re always in safe hands — with timely, comprehensive support, backed by local, knowledgeable service when you need it—we’re working to ensure your peace of mind.


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isolved Software - isolved People Cloud
isolved Software - isolved time-off requests
isolved Software - Time Off Balances
isolved Software - Payroll Run Schedule
isolved Software - Employee Calendar
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isolved Software - isolved People Cloud
isolved Software - isolved time-off requests
isolved Software - Time Off Balances
isolved Software - Payroll Run Schedule
isolved Software - Employee Calendar

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isolved

3.9 (476)
VS.

Starting Price

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Pricing Options

Free version
Free trial
Free version
Free trial

Features

149
49

Integrations

13
1

Ease of Use

3.9 (476)
3.8 (166)

Value for Money

3.8 (476)
3.7 (166)

Customer Service

3.7 (476)
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Reviews

Overall rating

3.9 /5
(476)
Value for Money
3.8/5
Features
3.9/5
Ease of Use
3.9/5
Customer Support
3.7/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 476
Heidi E.
Overall rating
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Multiple Features

Reviewed on 6/8/2018

Pros

- Forcasting PTO for current and upcoming year. Helps for planning vacations.
- Preview Paycheck. Can see the potential breakdown of pay before pay day.
- Multiple options for clocking in and lunch breaks.

Cons

You can access the website via mobile or app but they don’t have all features available.

Talitha
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Non-Profit Payroll Review

Reviewed on 5/5/2023

Overall, we enjoy using the software and it works for us. Our customer service reps are easy to...

Overall, we enjoy using the software and it works for us. Our customer service reps are easy to work with and quick to respond to anything that can be taken care of at their level. The less timely responses are when questions/challenges have to go to higher levels of service.

Pros

It's easy to use and very user friendly. Our employees love the adaptive employee experience. This was a great leap into current technology for our organization. We went from our payroll and HR systems being separate to being able to combine them with iSolved. It has saved us a lot of time in many areas.

Cons

There is a lack of communication to clients at some times. This has caused a couple of issues with our payroll submission or paying our employees. Occassionally, an update is completed that affects other things that we use and causes something to stop working correctly and cannot be fixed in a timely manner. The Multiple Worksite Reporting never matches our tax reports which causes more time consuming calculations to figure out the correct information.

Response from isolved

Hello! Thank you for taking the time to write this thoughtful review of isolved. We appreciate you and your business! Please feel free to contact me at [email protected] should any issues arise in the future.

Justin
Overall rating
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great!

Reviewed on 6/11/2023

Pros

I was happy with my overall experience of Isolved! A lot to learn!

Cons

It's a good tool for what I had to use it for, it's been fantastic.

Robert
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 0.0 /10

Doesn't work

Reviewed on 16/10/2023

Terrible. Filing complaints with my DOL.

Terrible. Filing complaints with my DOL.

Pros

Nothing. Everything has been a chore or hasn't worked

Cons

Doesn't load. Sign up and login are a chore and require you to digitally sign a contract with I solved to use the service. All fields blank for PTO, Pay Rate, can not download actual pay stubs like it claims. Absolute garbage. Load screens and web design are sub par for a professional business.

Response from isolved

We apologize for your experience with isolved and that we haven't met your expectations. We strive to provide our customers with the best service possible. I have sent your feedback to our customer support team so we can so we can take the corrective steps to improve our services.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Exceptional Customer Service

Reviewed on 2/10/2023

When I was first learning iSolved, I had my doubts. But a lot of that was just the combination of...

When I was first learning iSolved, I had my doubts. But a lot of that was just the combination of systems we were using. Once we implemented Unanet and I worked with iSolved to connect the two systems and worked with [sensitive content hidden] to get a few little things sorted out for payroll reporting, it become a much better system. I think it takes finding the right combo of HRM and accounting software and taking time to speak to your representative to get iSolved working for you at it's best.

Pros

I love my customer service team! [sensitive content hidden] is always there to help out and either knows how to fix my problem or knows who to connect me with to get it remedied. The system itself is also overall easy to use and learn. Payroll and PTO management are super easy with iSolved. We use Unanet for timekeeping and are able to import our timesheet information directly into iSolved to process payroll! iSolved creates all the reports I need for financial records and also produces the payroll Journal Entry for Unanet for me! Lots a little features in iSolved that really help me save time!

Cons

I'm a little disappointed about the Reporting feature and the Report Writer. It does well enough, but I with the writer were a little more intuitive. I also with the Reports had a better description of what they have in them.

Showing 5 reviews of 476 Read all reviews

isolved FAQs

Below are some frequently asked questions for isolved.

isolved offers the following pricing plans:

  • Free Trial: Not Available

Contact iSolved for pricing details.

isolved has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

isolved supports the following languages:

English

isolved supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

isolved integrates with the following applications:

321Forms, Attendance Enterprise, CIC Plus, CareerPlug, Efficient Hire, Employee Navigator, EverythingBenefits, NCR Aloha, OnShift, POSitouch, TurboTax Business, WellSky Personal Care, ZayZoon

isolved offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

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