
About isolved
isolved is an employee experience leader, providing intuitive, people-first HCM technology. Our solutions are delivered directly or through our HRO partner network to more than five million employees and 145,000 employers across all 50 States — who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, intelligently connects and manages the employee journey across talent acquisition, HR & payroll, benefits, workforce management and talent management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow.
Pricing starting from:
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- Free Version
- Free Trial
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Key benefits of isolved
With isolved you can improve productivity, find, retain and develop top talent, and reward innovation and success as you scale your organization. We're transforming HCM for a better today and a better tomorrow. isolved People Cloud is the employee experience platform for the future of work. Comprehensive, scalable and adaptive HCM solution that enables a positive employee experience, while delivering strategic workforce engagement, collaboration and compliance. Accelerate Results with Intelligently-Connected HCM Solution - Eliminate errors, redundancies and inefficiencies with an intelligently connected platform that automates broad and deep to deliver a “single source of truth” and accelerate results—no compromise. Increase Productivity with an Employee Experience By Design - Enable your people to achieve their goals through a transformational employee experience that fosters a collaborative and purposeful culture, increases productivity, and leads to sustained and profitable growth. Boost Performance by Engaging the Workforce of the Future - Training and compliance are just the start. Empower your employees to grow and hone their skills, with feedback and communication that keeps them informed—increasing satisfaction and boosting performance throughout their career journey. Reduce Risk with Regional, Relevant & Responsive Service - Having a stable partner means you’re always in safe hands — with timely, comprehensive support, backed by local, knowledgeable service when you need it—we’re working to ensure your peace of mind.
Devices
Business size
Markets
United States
Supported Languages
English
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to isolved
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Features
Total features of isolved: 148
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Reviews
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- Industry: Banking
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Multiple Features
Reviewed on 6/8/2018
Pros
- Forcasting PTO for current and upcoming year. Helps for planning vacations.
- Preview Paycheck. Can see the potential breakdown of pay before pay day.
- Multiple options for clocking in and lunch breaks.
Cons
You can access the website via mobile or app but they don’t have all features available.

- Industry: Hospital & Health Care
- Company size: 5,001-10,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Great for Small/Mid Sized Companies
Reviewed on 14/12/2018
With iSolved, you can utilize as many or as few tools as you wish. This is nice, especially when...
With iSolved, you can utilize as many or as few tools as you wish. This is nice, especially when working with a small HR department as it allows a soft roll out where you can work on preparing one took at a time. The interface is user friendly and is a good quality tool for companies not ready to invest in Workday, Oracle, et cetera.
Pros
I used this as an HR Department of one. It was great for tracking employees and pretty intuitive to use. Has a ton of reports to choose from and does a great job visualizing metrics - I often looked at the graphs of our employee self reported demographics for diversity purposes. iSolved also has the capability to create limited access accounts for employees so they can look at schedules, request days off, and pull paystubs/w2s.
Cons
Sometimes iSolved would glitch and seem to freeze/not let me change something when I was using it. I would have to call customer service to get this fixed. Luckily,my representative was local and easy to get ahold of. Overall, a nice software with a lot of functionality. It does take a while to get everything working (a lot of up-front work/data entry) but once everything is in,it's awesome. Lastly, the scheduling service is not very intuitive/friendly. It's difficult to build schedules and takes a lot of time to get then right.
- Industry: Machinery
- Company size: 11-50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Customer Service
Reviewed on 8/6/2022
Very easy to process payroll.
Very easy to process payroll.
Pros
iSolved is easy to use. You receive a dedicated customer service representative for your account.
Cons
There can be more functionality and customization on the website.
Reasons for Choosing isolved
Customer ServiceSwitched From
ADP Workforce NowReasons for Switching to isolved
Customer Service- Industry: Dairy
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Horrible customer support
Reviewed on 10/6/2022
There was no help figuring out my 401k enrollment. I emailed several times and was given a 25 page...
There was no help figuring out my 401k enrollment. I emailed several times and was given a 25 page pdf to follow. Except it didn't work. So I called AGAIN. Lady was rude told me my old password was the password she just gave me. Turns out that didn't work because I had Isolved at a former job. weeks have gone by and no one is helpful. Also....when I first asked about enrolling they replied....we sent you an email. I looked and waited. NOTHING. Again I contact them...they then forward me an email that went to my personal email account 5 months ago. REALLY? I've asked for a supervisor 3 times. NOthing.
Pros
nothing there is nothing I like when customer service is so poor
Cons
why are all of these fields required??
- Industry: Farming
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
From an isolved supporter :)
Reviewed on 1/4/2022
Excellent, nothing buy excellence :)
Excellent, nothing buy excellence :)
Pros
At my previous employer I helped make the selection and implement isolved and it was so nice to work with the isolved implementation and customer service team. We had isolved timeclock, payroll, benefits elections, onboarding and ACA at my previous. When I started my new position the company was only using isolved for payroll processing and that was it. In the first year we changed to isolved time, added onboarding, benefits elections and ACA in twelve months time. Just recently we added the 360 integration for our 401K plan as well. Each step felt like someone was inhouse assisting me through each part of the implementation. I didn't have a worry since this was my second time doing this and I knew what to expect and boy did they deliver.
Cons
Nothing to report at this time. With isolved philosophy of constantly improving their program there is little time to worry about anything that may not be functioning to my standards. It's like they are reading my mind :)
isolved FAQs
Below are some frequently asked questions for isolved.Q. What type of pricing plans does isolved offer?
isolved offers the following pricing plans:
- Free Trial: Not Available
Contact iSolved for pricing details.
Q. Who are the typical users of isolved?
isolved has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does isolved support?
isolved supports the following languages:
English
Q. Does isolved support mobile devices?
isolved supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does isolved integrate with?
isolved integrates with the following applications:
321Forms, Attendance Enterprise, CIC Plus, CareerPlug, ClearCare, Efficient Hire, Employee Navigator, EverythingBenefits, NCR Aloha, OnShift, POSitouch, TurboTax Business, ZayZoon
Q. What level of support does isolved offer?
isolved offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
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