About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers — who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of isolved

Make HR a strategic function, using accurate workforce insights and reports to improve organizational efficiences and profitability.
Influence business decisions and quickly demonstrate ROI through measurable data and useful reports.
Access reporting and analytical tools that are easy to use and understand, even for data and analytics novices.
Eliminate redundant data and improve efficiency with a human capital management solution that enables you to focus on strategic efforts that positively impact the business.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

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Features

Total features of isolved: 85

  • 360 Degree Feedback
  • ACA Reporting
  • Action Management
  • Activity Tracking
  • Applicant Tracking
  • Approval Workflow
  • Automatic Time Capture
  • Benchmarking
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • Benefits Management
  • Billing & Invoicing
  • Biometric Recognition
  • COBRA Administration
  • Calendar Management
  • Candidate Management
  • Check Printing
  • Compensation Management
  • Competency Management
  • Compliance Tracking
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Employee Benefits Administration
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Recognition Software
  • Employee Scheduling
  • Expense Tracking
  • FMLA Administration
  • Goal Management
  • Goal Setting / Tracking
  • HIPAA Compliant
  • HSA/FSA Administration
  • Health Insurance Administration
  • Individual Development Plans
  • Labor Forecasting
  • Learning & Development
  • Leave Tracking
  • Messaging
  • Mobile Access
  • Mobile App
  • Mobile Time Tracking
  • Multi-State
  • Negative Feedback Management
  • Onboarding
  • Online Benefits Enrollment
  • Online Punch Card
  • Online Time Clock
  • Online Time Tracking Software
  • Overtime Calculation
  • Payroll Management
  • Payroll Reporting
  • Peer-to-Peer Recognition
  • Performance Management
  • Performance Metrics
  • Project Tracking
  • Provider Management
  • Pulse Surveys
  • Punch card
  • Question Library
  • Recognition Tracking
  • Recruitment Management
  • Reimbursement Management
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Succession Planning
  • Tax Compliance
  • Tests/Assessments
  • Time & Attendance
  • Time Off Management
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Workstation Tracking

Alternatives

ADP Workforce Now

4.4
#1 Alternative to isolved
ADP Workforce Now is a cloud-based human capital management, talent management, and benefits software built for...

Paychex Flex

4.1
#2 Alternative to isolved
Paychex Flex is a cloud-based payroll management platform which helps users manage payroll processing with automatic...

Paylocity

4.3
#3 Alternative to isolved
Paylocity is a web based payroll and HR solution for small, medium and enterprise organizations.

Paycom

4.4
#4 Alternative to isolved
Paycom empowers businesses with access to workforce data. Our system gives employees access to view and interact with...

Reviews

Overall rating

3.7 /5
(303)
Value for Money
3.6/5
Features
3.7/5
Ease of Use
3.7/5
Customer Support
3.4/5

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Showing 5 reviews of 303
Heidi e. A. Heidi e. A.
Overall rating
  • Industry: Banking
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Multiple Features

Reviewed on 6/8/2018

Pros

- Forcasting PTO for current and upcoming year. Helps for planning vacations.
- Preview Paycheck. Can see the potential breakdown of pay before pay day.
- Multiple options for clocking in and lunch breaks.

Cons

You can access the website via mobile or app but they don’t have all features available.

Brandy T. Brandy T.
Overall rating
  • Industry: Entertainment
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

First time experience

Reviewed on 26/9/2019

It was a rough start as we are brand new to ISolved. I think that the transition could've been...

It was a rough start as we are brand new to ISolved. I think that the transition could've been done a bit better and eased new clients into it rather than abruptly. I think the customer service side needs more work, as well as the follow-up time.

Pros

I like that the platforms are easier to navigate through. I like that you have several options as far as time and payroll go.

Cons

I do not like the interface for the mobile view. I think updates should be done more frequently or covering more of the major issues as we are in a society of mobile devices and needing easy access to change/update information.

Alternatives Considered

ADP Workforce Now

Reasons for Choosing isolved

We made the switch from ADP ezlabormanager because we wanted everything on one platform. We did not have much choice to switch to ISolved as Sage was bought out by them.

Reasons for Switching to isolved

We didn't choose iSolved by choice, we were transitioned in because iSolved bought out our previous payroll company. We thought that it would be better than the company we were with based on the demos, but had an extremely rough start and second guessing that decision. I think that maybe it will get better and if not we will have to go separate paths. I'm learning a lot but will need more help to figure out what I want to do.
Chrissy C. Chrissy C.
Overall rating
  • Industry: Management Consulting
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Horrible Customer Service

Reviewed on 3/12/2019

The product is fine if you want something mediocre. I have been searching for other payroll...

The product is fine if you want something mediocre. I have been searching for other payroll companies and found a few that are far much better. I recommend PDS VISTA for an MEO type of employer. I am not an ADP fan, but I believe that would also be much better too. This is not worth the savings in my opinion.

Also, iSolved purchase Encore back in July, I believe. Since July, I had been asking for demo's in which i received no response other than a short 2 minute demo on their website. When I was finally contacted by iSolved to switch the product over, they only gave me two weeks to switch. Did not provide any demos because I was told that they will switch me and then train me. The data converted was a mess and the implementation team did absolutely no research on our company. Our date files are a mess and our retirement company still has not received a completed file from iSolved. At this time, I still have not received a demo on the other products I initially asked about. They just switch me over and dropped me.

Pros

We have multiple companies (multiple FEIN's) and it is nice to have every employee in one spot.

Cons

This product is not the best if you have an MEO with multiple locations with separate bank accounts. The system requires that you run a payroll for every bank account instead of one payroll per company. We were forced onto this software once iSolved bought out Sage Encore. The Encore platform was much easier to use in regards to processing payroll. In Encore, it took me 30 minutes (at the most) to process payroll. On iSolved, it takes me about 3 hours.

Employees must have an email to access their paystubs.

Customer Service is absolutely horrible. You DO NOT have a dedicated account manager. Your emails/phone calls are sent to a hub to where you are waiting at least 30-45 minutes on the phone or you never receive a response from an email. I have employees who have not received a paycheck, no response from iSolved and no assistance from them either. It is the absolute worst.

Sofia C. Sofia C.
Overall rating
  • Industry: Education Management
  • Company size: 51-200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

It does what it should do

Reviewed on 13/8/2021

It can make payroll a simple process, but at the same time, it can make payroll reporting a...

It can make payroll a simple process, but at the same time, it can make payroll reporting a confusing process too.

Pros

The product is easy to use once you get the hang of it. It is a little redundant sometimes but it's accuracy has been tested too many times, and it always delivers. I like how easy it is to input payroll, and process reports. It is very quick.

Cons

I feel that someone could have a little hard time getting the hang of it when first implemented. All in all it is a very accurate program, it has potential, it's report writer is very powerful, but requires extensive computers knowledge to navigate through the multiple layers of a report.

Alternatives Considered

Paylocity

Reasons for Choosing isolved

Paychex seemed a little more complicated than ISolved in processing payroll.

Switched From

Paychex Flex

Reasons for Switching to isolved

Price
Michelle H. Michelle H.
Overall rating
  • Industry: Computer Software
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Product for the Money!

Reviewed on 25/9/2019

We are utilizing the complete iSolved HRIS modules with the exception of MOJO. Payroll, Benefits,...

We are utilizing the complete iSolved HRIS modules with the exception of MOJO. Payroll, Benefits, Time, iHire, LMS, COBRA, 401K file feed.

Pros

I like that it is user friendly, and that iSolved continues to upgrade their features because they are listening to their customers requests. Administratively, I have found this system to be much easier to use than previous HRIS systems. The implementation team was great!

Cons

That salaried employees cannot use the absence function because it is tied to payroll. For our company, our salaried employees need to be able to change approved time off after payroll has been run, which unfortunately locks down that time frame, so we are forced to use our old HRIS system to track salaried emloyee PTO. Also, there is no one single place that has transparency for employees to see all of their time off accruals and transactions. Also, does not do payroll in Canada.

Showing 5 reviews of 303 Read all reviews

isolved FAQs

Below are some frequently asked questions for isolved.

isolved offers the following pricing plans:

  • Free Trial: Not Available

Contact iSolved for pricing details.

isolved has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

isolved supports the following languages:

English

isolved supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

isolved integrates with the following applications:

321Forms, Attendance Enterprise, CIC Plus, CareerPlug, ClearCare, Efficient Hire, Employee Navigator, EverythingBenefits, NCR Aloha, OnShift, POSitouch, TurboTax Business, ZayZoon

isolved offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for isolved.