Google Docs

Online document creation and editing

4.7 /5 (22418 reviews) Write a Review!

Google Docs Overview

What is Google Docs?

Google Docs is an online word processor that lets you create and format text documents and collaborate with other people in real time.

Google Docs Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Free
Value for money

Google Docs Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 3 others, India, Japan, Germany
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Taiwanese, Thai

Media

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Google Docs video Google Docs screenshot: Google Docs screenshot: Google Docs screenshot: Google Docs screenshot: Google Docs screenshot: Google Docs screenshot:

Google Docs Reviews

Google Docs Reviews

Overall rating
4.7
/
5
Excellent
16562

Very good
5147

Average
649

Poor
45

Terrible
14

Value for Money
4.8
Features
4.5
Ease of Use
4.7
Customer Support
4.3
97% recommended this app
Eric G.

Google Docs: Great for Personal, Business, and Educational needs

I find that the best thing Google Docs has done for me is saved time and headaches. I am able to keep track of files and data, all the time knowing that it is taken care of and won't ever be deleted. I don't have to worry about a computer crash or anything of the sort. Google keeps things organized and efficient.


Tonico C.

Create docs and content everywhear.

I use Google Docs to write to my clients anywhere because I can access the software on my mobile device and my computer desktop, so this is great. I can write all my text services and get the freedom to create anytime because I can connect with Google Docs any time I want. Google Docs is a simple tool to create and edit docs for my clients. Google Docs is part of my writing/editing services and also is a great partner for every person who wants to create and edit documents around the world.


Steve B.

Confusing users nomenclature and display...and at times, terrifying!

It definitely is a decent solution to collaborative document editing, but could be improved to ensure a more secure experience, without inconveniencing the users.


Benjamin K.

Positive and negative of Google Docs.

Overall, the Google Docs is a great document because it checks if my grammar is correct or not. The Google Docs have auto saving so good for me the reason is I will easily forget to save my work then the Google Docs will save for me all the time. It's helpful for people who will easily forget to save their work.


Verified Reviewer

Our favorite collaboration tool for team documents

We need to collaborate on documents in real-time and then be able to share them with others. This is much easier and faster than storing documents on a local drive and then sending versions back and forth.


Eric G.
Industry: Education Management
Company size: 1,001-5,000 Employees

Google Docs: Great for Personal, Business, and Educational needs

Used Daily for 2+ years
Reviewed on 26/2/2020
Review Source: Capterra

I find that the best thing Google Docs has done for me is saved time and headaches. I am able to keep track of files and data, all the time knowing that it is taken care of and won't ever be deleted. I don't have to worry about a computer crash or anything of the sort. Google keeps things organized and efficient.

Pros

I love how you can customize your storage for whatever use you need. Pictures, text, audio, it can all find a home.
Personally, I use Drive everywhere, and the fact that I can take it anywhere is very convenient. I can access files anywhere I have a computer or my phone.
For my work I use drive with my students. They can submit their own files to me for assignments and I can grade them using Drive in concert with Google Classroom. It is seamless and saves so much time.

Cons

I feel like the only thing this service could do better would be an easier way to find and locate files within the drive system. Sometimes it takes a little too long to track down a particular file or folder. I think part of that is because I am used to a 'desktop' format and this is not set up in that way.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Tonico C.
Industry: Writing & Editing
Company size: Self Employed

Create docs and content everywhear.

Used Daily for 1+ year
Reviewed on 7/8/2020
Review Source: Capterra

I use Google Docs to write to my clients anywhere because I can access the software on my mobile device and my computer desktop, so this is great. I can write all my text services and get the freedom to create anytime because I can connect with Google Docs any time I want. Google Docs is a simple tool to create and edit docs for my clients. Google Docs is part of my writing/editing services and also is a great partner for every person who wants to create and edit documents around the world.

Pros

The most important thing is Google Docs is easy to use, and you can access your Docs from any device with your Google account. With Google Docs, I can write my screenplays, advertising copy's, and so much more. I can have access to my texts all time. The features of the text editor are simple to find on the Google Docs layout. Google Docs help my job a lot because it is free to use, so no costs are added to use this software.
I love the connection with Grammarly on Google Docs because, with this connection, I can improve my writing skills and delivery better docs to my clients.

Cons

I miss the presence of one PDF editor feature on Google Docs. They have how to download the docs in the PDF version, but we can not edit the PDF directly to the archive. That is the only thing I miss in my business with Google Docs because I have clients who only want our services in PDF format, like screenplays in this case.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Steve B.
Industry: Management Consulting
Company size: 51-200 Employees

Confusing users nomenclature and display...and at times, terrifying!

Used Daily for 2+ years
Reviewed on 29/11/2018
Review Source: Capterra

It definitely is a decent solution to collaborative document editing, but could be improved to ensure a more secure experience, without inconveniencing the users.

Pros

Comprehensive, works with text docs and spreadsheets, provides essential features consistent with Microsoft Office applications. Integration with Slack is OK but confusing. I seem to have to click through several links before I get to the actual Google Doc whenever I click a link in Slack.

Cons

I'm not a fan of auto-save in general. It leaves me feeling insecure, and wondering if a doc has been saved. Some additional indication of saving would be appreciated, ideally displaying when a doc is saved, and the last time it was saved. Or even add a Save button for those who feel better having one.
But this is minor. The one thing that actually freaked me out during a session was a mysterious username that appeared as I was editing a doc: "anonymous panda" I think it was. While I think I was the anonymous panda, this was not apparent. Also, I'm still not even sure this was the case. This definitely needs to be improved. I've worked on docs collaboratively while 3 "anonymous X" users appeared and left, for no reason whatsoever. That's just downright freaky! A frustrating user experience is one thing, but a frightening one is just crazy! At one point, one of the anonymous users even began editing the doc! So, definitely add some alerts when new users enter the 'room' and indicate what they can do (and who they might be), and give the user some options to abort or modify the doc (or preferences) to prevent any unwanted editing.

Rating breakdown

Ease of Use

Likelihood to recommend: 6.0/10

Benjamin K.
Industry: Staffing & Recruiting
Company size: 2-10 Employees

Positive and negative of Google Docs.

Used Daily for 2+ years
Reviewed on 15/4/2020
Review Source: Capterra

Overall, the Google Docs is a great document because it checks if my grammar is correct or not. The Google Docs have auto saving so good for me the reason is I will easily forget to save my work then the Google Docs will save for me all the time. It's helpful for people who will easily forget to save their work.

Pros

In the Google Docs the most useful is they can auto save the document on the Google Drive without USB and allow multi users to work in the same document then finish, discuss on the Google Docs. Therefore, for the business, Education (students, teacher and instructor )and Family could help them have a good efficiency and easier to finish the work together, it helps Google Docs users to save a lot of time on saving documents and discussing in the work. Google Docs is a great platform to save user's time in the work.

Cons

The Google Docs is a good document platform but has some little not convenient for the Google user. For example, The Google Docs's menu title of the menu bar is rendered in plain text, making it difficult to separate it from the rest of the Google Docs interface. While the user finds that menu bar, clicking on one of those items creates a menu, but it's hard to tell the text from the Google Docs background. Menu has no shadow thus it blends in with the page when the user is working on.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: E-Learning
Company size: 201-500 Employees

Our favorite collaboration tool for team documents

Used Daily for 2+ years
Reviewed on 24/6/2020
Review Source: Capterra

We need to collaborate on documents in real-time and then be able to share them with others. This is much easier and faster than storing documents on a local drive and then sending versions back and forth.

Pros

The collaboration tool set of Google Docs is the easiest to use we have come across. You can give editing permissions to your team, and then all work on the same document at once without editing over each other. This is because you can always see who else is in the document and exactly where in the document they are working, in real time.

Cons

Sometimes it's confusing if someone sends a document invite to a non-Gmail account, and the non-Gmail account has trouble accessing it. So it's best if everyone uses a Gmail account to edit. Also, a small gripe I have is that the cursor indicating your collaborators' current place in the document covers up punctuation like periods and commas. So if I am copy editing, I have to ask my team to move their cursor to make sure the punctuation is correct.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

User recommendation
9.2/10
Based on 22,418 user ratings
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Google Docs Pricing

Google Docs Pricing

Starting from
N/A
Free Trial
Free
Value for money
Value for Money
4.8/5
Based on 22,418 user ratings
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Google Docs Features

Google Docs Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customisable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Projections
Reporting & Statistics
Search Functionality
Third Party Integration
Workflow Management
Features
4.5/5
Based on 22,418 user ratings
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Categories

Additional information for Google Docs

Additional information for Google Docs

Key features of Google Docs

  • Add flair and formatting to your documents
  • Collaborate online in real time
  • Download as a Word, OpenOffice, RTF, PDF, HTML or zip file
  • Email your documents to other people as attachments
  • Invite other people to collaborate on a document with you
  • Translate a document to a different language
  • Upload a Word document and convert it to a Google document
  • View your document's revision history

Google Docs FAQs

Google Docs FAQs

Below are some frequently asked questions for Google Docs.

Q. What type of pricing plans does Google Docs offer?

Google Docs offers the following pricing plans:

Pricing model: Free

Free Trial: Available

Q. What are the main features of Google Docs?

Google Docs offers the following features:

  • Add flair and formatting to your documents
  • Collaborate online in real time
  • Download as a Word, OpenOffice, RTF, PDF, HTML or zip file
  • Email your documents to other people as attachments
  • Invite other people to collaborate on a document with you
  • Translate a document to a different language
  • Upload a Word document and convert it to a Google document
  • View your document's revision history

Q. Who are the typical users of Google Docs?

Google Docs has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does Google Docs support?

Google Docs supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Taiwanese, Thai

Q. What type of pricing plans does Google Docs offer?

Google Docs has the following pricing plans:

Free

Q. Does Google Docs support mobile devices?

Google Docs supports the following devices:

Android, iPhone, iPad

Q. What other apps does Google Docs integrate with?

Google Docs integrates with the following applications:

ActiveCampaign, Benchmark Email, Click2Mail, Customer Thermometer, Email It, Kapost, LiveChat, Lucidchart, PipelineDeals, Zapier

Q. What level of support does Google Docs offer?

Google Docs offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Video Tutorials