Domo

4.3 (320)
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AI-powered data experience platform designed for SMEs

About Domo

Domo puts data to work for everyone so they can multiply their impact on the business. Our cloud-native data experience platform goes beyond traditional business intelligence and analytics, making data visible and actionable with user-friendly dashboards and apps. Underpinned by a secure data foundation that connects with existing cloud and legacy systems, Domo helps companies optimize critical business processes at scale and in record time to spark the bold curiosity that powers exponential business results.


Key benefits of Domo

Connect to any source of data:
- Spreadsheets
- Cloud-based apps
- On premise
- ERP/data warehouses
- Databases
- Social media

Collaborate with the team:
- Use Buzz to send and discuss important data
- Assign projects & tasks to different team members


Images

Domo Software - Domo revenue tracking
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Domo Software - Domo revenue tracking
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Domo Software - Domo sales dashboard
Domo Software - Domo admin settings

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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4.3 /5
(320)
Value for Money
4.0/5
Features
4.3/5
Ease of Use
4.1/5
Customer Support
4.0/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 320
Carine Sylvie
Carine Sylvie
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Top features

Reviewed on 11/10/2023

Once you've learned how to use the interface, it becomes your everyday tool.

Once you've learned how to use the interface, it becomes your everyday tool.

Pros

I had to adapt to it on the recommendation of one of my customers. The functionalities are interesting.

Cons

Unfortunately, I couldn't switch the language to French.

Ram
Overall rating
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A Powerful and Brilliant Analytics and Business Intelligence Tool.

Reviewed on 3/5/2024

It is now possible to make data-driven business decisions with Domo.Again,it is possible to uncover...

It is now possible to make data-driven business decisions with Domo.Again,it is possible to uncover actionable data insights with Domo.

Pros

With Domo,it is simple to create stunning data visualizations in real-time.It is simple to prepare and explore data with Domo.It is possible to analyze complex data with Domo.Again,it is simple to create customizable data reports and dashboards with Domo.

Cons

Until now I'm yet to encounter any drawbacks with Domo.

Sam
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Tread carefully. Customer service is extremely poor. The platform is weak compared to Tableau.

Reviewed on 21/8/2023

Negative. I will ensure anyone looking for similar software chooses another vendor.

Negative. I will ensure anyone looking for similar software chooses another vendor.

Pros

How inexpensive it is. Compared to its competitors, Domo is the most affordable option. By no means does this make it the best solution.

Cons

1) It's functionality is a weak version of Tableau. 2) Their customer service is beyond horrific. Our experience with their platform was sub-par. Renewal notifications were sent to the email address of an employee who is no longer here, and Domo is now demanding we owe them for a multiple year contract. When we politely asked to have it nullified, they sent it to collections. You may save money initially, but you will most likely lose it long term.

Matthew
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

It solves your data analysis problems with a robust solution

Reviewed on 5/10/2023

We needed a BI tool to manage large amounts of company data, learn more about our business daily,...

We needed a BI tool to manage large amounts of company data, learn more about our business daily, and generate actionable reports and insights for management. Domo has been an invaluable tool for our company, allowing us to easily combine information from many sources for analysis and improved decision-making. One of the many advantages of getting lots of data is that you can queue it up, and it will continue to process in the background while doing something else.

Pros

I like how easy it is to pull information from various sources, create and save custom dashboards, and then distribute them to my team and any other departments that will lend a hand. Its most robust feature is the application's ability to configure many types of protection, such as data-level security and folder-level security. The design is aesthetically pleasing, and the user interface is simple.

Cons

The user interface is often intimidating until the user gets comfortable with the program, and customer support can offer quicker solutions to people with problems.

Kelly
Overall rating
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Domo makes Data Pretty

Reviewed on 28/2/2024

Pros

I love the way that Domo pulls data into visually appealing formats. It makes reviewing, understanding, and sharing information way easier and applicable to more audiences, which is a major win. It is also easy to use, which is an additional plus!

Cons

Sometimes navigating to the sources of the data is difficult - If I didn't create the card or was not trained in what the card consumes, I find it sometimes hard to figure out what data is included in it.

Showing 5 reviews of 320 Read all reviews

Domo FAQs

Below are some frequently asked questions for Domo.

Domo offers the following pricing plans:

  • Free Trial: Available

Domo offers scalable plans with credit-based pricing. A fully-featured, 30-day free trial and additional add-ons are also available. Please contact Domo for detailed pricing information for each of the following packages: Standard: Fully featured, unlimited users, Tier 1 support Enterprise: Everything in Standard, plus volume discounts, dedicated account team, and additional support Business Critical: Everything in Enterprise, plus AWS private link, HIPAA environment, and additional volume discounts

Domo has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

Domo supports the following languages:

English, Japanese

Domo supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Domo integrates with the following applications:

Adobe Commerce, Adobe Workfront, Alchemer, Basecamp, Box, CallRail, Docusign, Emma by Marigold, GitHub, Google Ads, Google Analytics 360, Google Drive, Harvest, HubSpot Marketing Hub, Instagram, Jira, Keap, LinkedIn for Business, Loggly, Mailchimp, Marketo Engage, Meta for Business, Microsoft Excel, NetSuite, New Relic, Oracle CRM On Demand, Oracle Eloqua Marketing Automation, Outbrain, Pipedrive, QuickBooks Online, QuickBooks Online Advanced, Quickbase, Quid, Sage Intacct, Salesforce Marketing Cloud Account Engagement, Semrush, Shopify, Smartsheet, Square Payments, Square Point of Sale, SugarCRM, SurveyMonkey, Toggl Track, Trello, Twilio, Twitter/X, Velocify, Webtrends, Workday Adaptive Planning, XM for Strategy & Research, Xero, Zendesk Suite, Zoho CRM, Zuora

Domo offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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