About Domo
Domo puts data to work for everyone so they can multiply their impact on the business. Our cloud-native data experience platform goes beyond traditional business intelligence and analytics, making data visible and actionable with user-friendly dashboards and apps. Underpinned by a secure data foundation that connects with existing cloud and legacy systems, Domo helps companies optimize critical business processes at scale and in record time to spark the bold curiosity that powers exponential business results.
Key benefits of Domo
Connect to any source of data:
- Spreadsheets
- Cloud-based apps
- On premise
- ERP/data warehouses
- Databases
- Social media
Collaborate with the team:
- Use Buzz to send and discuss important data
- Assign projects & tasks to different team members
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Reviews
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- Industry: Security & Investigations
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Data Visualization and Data Warehouse Match
Reviewed on 9/6/2022
It is a fun software that allows you do experiment and become familiar with the data any way you...
It is a fun software that allows you do experiment and become familiar with the data any way you want to.
Pros
I like how there is a lot of things you can do with the software. You can create ETLs, use SQL to transform data, create visualizations, and more. It is like a swiss army knife with data, it can do almost anything. I also like how there are multiple ways it lets you do the same thing, which allows you to find whatever you feel most comfortable with and do it that way.
Cons
Sometimes navigating the software is a little confusing, especially when switching between various datasets.
- Industry: Public Relations & Communications
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
a good product with the worst customer support
Reviewed on 23/1/2020
Good product with lots of promise let down by the worse customer support I've ever experienced.
Good product with lots of promise let down by the worse customer support I've ever experienced.
Pros
Once you get your head around it, the interface is powerful and intuitive although the learning curve is steep. Good visualisations.
Cons
Domo could not care less about their customers. If you engage with them you will get a hard sell that promises you the world, including a good few blatant lies, but as soon as you sign that contract they wash their hands of you. Most of the connectors that we tried to work with were barely demos - totally unfit for purpose - so unless you have a team of SQL coders to build everything by hand, or are prepared to pay Domo's extortionate professional services fees (which you'll need to book weeks in advance), you should avoid this product as they won't help you.
Alternatives Considered
TableauReasons for Switching to Domo
I was promised out-of-the-box API functionality for our key data sources but this simply was not true. WIth the hindsight of working with the product I would not have chosen it. We have caneclled our contract after one year and consierdable investment.- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
There are MUCH better options
Reviewed on 27/4/2020
I have personal experience with several of Domo's competitors as an analytics consultant. None of...
I have personal experience with several of Domo's competitors as an analytics consultant. None of the Storage/ETL/BI use cases I can think of would I put domo in my top 3 options. I have found it to be subpar in data warehousing, query editing, and data visualization which from what I can tell is the majority of its functionalities.
Pros
This product provides a web-based hub for your data and visuals that centralizes where your team focuses to interact with their data. The ETL tools provide an easy to use low/no code interface to build simple queries.
Cons
Where Domo has removed complication (I assume to ease the use) they have dramatically limited this software capabilities in comparison to competitors.
limitations include:
- No ability to build visuals based on multiple tables
- No ability to build filtering capabilities across tables
- No ability to build relational models with existing tables
- All "scripting" capabilities are glitchy and limited in their capabilities
- Poor/nonexistent version control options
- Compute resources are not brokered well and during high traffic times we can have dataflows run for up to 2 hours
My worst experience with domo was with their customer service/integration team. One of their prebuilt integrations to a popular Web App, which domo is responsible for maintaining and servicing, has never functioned properly with our domo instance. The support case has been open for nearly a month and has just been escalated to someone that appears to know how to read the code I have been sending them to trouble shoot THEIR integration. They have promised resolution timelines twice and are now 2 weeks behind their initial promise.
- Industry: Accounting
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Business intelligence solution
Reviewed on 15/11/2022
I'm not complaining apart from the price ofcourse
I'm not complaining apart from the price ofcourse
Pros
Domo is an excellent tool for creating high quality dashboards. the documentation is excellent
Cons
There is no free version and the subscription is very expensive
Alternatives Considered
GeckoboardSwitched From
Geckoboard- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great BI Tool for small teams
Reviewed on 8/12/2022
Pros
Full stack: data ingestion, storage, ETL, and visualization are all in one tool.
Cons
Please add bulk action on story dashboards
Alternatives Considered
TableauDomo FAQs
Below are some frequently asked questions for Domo.Q. What type of pricing plans does Domo offer?
Domo offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Available
Standard: $83 USD user/month Professional: $160 USD user/month Enterprise: $190 USD user/month
Q. Who are the typical users of Domo?
Domo has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Domo support?
Domo supports the following languages:
English, Japanese
Q. Does Domo support mobile devices?
Domo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Domo integrate with?
Domo integrates with the following applications:
Adobe Commerce, Adobe Workfront, Agilezen, Alchemer, Basecamp, Box, CallRail, DocuSign, Dovetail, Emma, FluidSurveys, GitHub, Google Ads, Google Analytics 360, Google Drive, Harvest, HipChat, HubSpot Marketing Hub, Instagram, Jira, Keap, LinkedIn for Business, Loggly, Mailchimp, Marketo Engage, Meta for Business, Microsoft Excel, NetBase Quid, NetSuite, New Relic, Online Campus, Oracle CRM On Demand, Oracle Eloqua, Outbrain, Pipedrive, Playbooks, Qualtrics CoreXM, QuickBooks Online Advanced, Quickbase, Quickbooks Online, Sage Intacct, Salesforce Marketing Cloud Account Engagement, Semrush, Shopify, Smartsheet, Square Payments, Square Point of Sale, SugarCRM, SurveyMonkey, Toggl Track, Trello, Twilio, Twitter/X, Velocify, Webtrends, Workday Adaptive Planning, Xero, Zendesk Suite, Zoho CRM, Zuora
Q. What level of support does Domo offer?
Domo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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