About Simpro
Simpro is a powerful job management software solution created by trade contractors, for trade contractors. If your business struggles with quoting multi-stage projects, managing inventory, communicating with technicians, or any other areas of your workflow, Simpro provides a streamlined platform to address your pressing challenges all while helping you increase productivity and profits.
More than 250,000 field service professionals in the commercial and residential spaces trust Simpro for workflow management. Simpro combines cloud-based software for the office with mobile apps for technicians for superior office to field connectivity.
Simpro is a top-rated choice in the field service industry due to easily-accessible customer support, online help guides, in-depth implementation and training, and consistent software updates that are tailored to customers’ needs. Additionally, Simpro connects with QuickBooks and Xero for streamlined accounting and job management.
Pricing starting from:
US$22.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Simpro
Simpro has many features to simplify your workflow:
- Increase billable hours with automated tasks for dispatching, scheduling, inventory management, and more
- Track your multi-stage projects from start to finish
- Connect office operations with work in the field with Simpro Mobile
- Gain vital visibility into business status and financials with detailed reports
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
Dutch, English
Pricing starting from:
US$22.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Simpro: 252
Alternatives
ServiceM8
RazorSync
Corecon
QuickBooks Desktop Enterprise
Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great solution!
Reviewed on 10/10/2019
Our experience has been great. We have been using it for about 6 months tho we have had it over a...
Our experience has been great. We have been using it for about 6 months tho we have had it over a year. Still learning different things we need to do to get it set up. I wish it was easier to get going out of the gate.
Pros
Bid creation. It is great to be able to pull a part from our catalog and then have a time associated to it and not need to calculate it.
Cons
There are some ease of use issue complaints I have gotten from our team. But once you get a hang of it, it is great. Just a bit of a learning curve from what they are used to.
Response from Simpro Software
Hi Andrew, thanks for your feedback! We're glad to hear that you've had a positive experience with simPRO. If you ever run into any issues or need help with any simPRO features, visit the simPRO Helpdesk (https://helpdesk.simprogroup.com/) to contact Customer Support or to access our Help Guide resources.
Best, Team simPRO
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Job management system
Reviewed on 1/3/2022
When you pay for training, they are great and very helpful.
When you pay for training, they are great and very helpful.
Pros
We have used Simpro for over 4 years, and we never loose a job! No more paper work, loosing jobs and jobs to be invoiced. Everything is tracked. Our techs use the app and update all parts and labour straight away. It's saved us so much time
Cons
Intergration with Xero is getting better.
Response from Simpro Software
Hi there Njela, thank you so much for your insight! We are thrilled to hear that simPRO has saved your team time, and reduced paperwork. That is what we love to hear! It is feedback like this that inspires our team to constantly improve our software. We are looking forward to supporting your business growth!
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Think Twice
Reviewed on 16/11/2019
Support is lacking made several attempts while in Denver to meet with our customer support member...
Support is lacking made several attempts while in Denver to meet with our customer support member and on three separate occasions they failed to meet with me that was all I need to realize simPRO does not care about longevity of their clients.
They don't listen to our needs or concerns but inform us we need more training
Pros
Dispatching, Purchase order, Estimating and billing portion of the software top notch flow great to together awesome
Cons
Job costing, tax reporting time tracking and reporting don't function well In fact to tools you would need to manage your business don't work
Response from Simpro Software
Hi John,
Thank you for your feedback. We're happy to hear that simPRO has helped you with dispatching, estimating, and billing. Our dedicated Customer Success & Support team at simPRO is available 24/6 via online chats and phone. We value our customers and are here to solve any issues you have within simPRO. Additionally, our Customer Success team was specifically developed to help our customers over the long run with consultation beyond the standard technical support. We also welcome customers to visit our Denver office. However, we are under no obligation to meet with customers outside of a work setting. Please reach out to Customer Success at cust[email protected] if you would like to discuss this further.
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Customer Service
Reviewed on 21/7/2020
From the beginning everyone I have worked with has been incredible. If they don't have an answer...
From the beginning everyone I have worked with has been incredible. If they don't have an answer for you right at the moment they will always go back to the drawing board and figure a solution out for you. They are customer focused and truly do whatever they can to make your company run smoothly.
Pros
Their customer service is awesome. There are so many different ways to get in touch with someone and they're quick to respond.
Cons
There are some aspects of it that make a little difficult for pool companies to operate from, but just makes you think outside of the box and change your business structure.
Alternatives Considered
FieldEdgeReasons for Choosing Simpro
ServiceCEO is shutting down and does not integrate with QuickBooks.Reasons for Switching to Simpro
Less expensive, more customization availableResponse from Simpro Software
Hi Elizabeth, thank you for taking the time to review simPRO! We're happy to hear that you've had such a positive experience with our Customer Support team.
Best,
Team simPRO
- Industry: Telecommunications
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Streamlining our process
Reviewed on 7/6/2019
I can leave town and still keep an eye on jobs, billing and progress. I can approve jobs, make...
I can leave town and still keep an eye on jobs, billing and progress. I can approve jobs, make modifications by just logging in from anywhere. The time it takes to do a task of my staff and myself has been reduced tremendously.
Finding a client file vs just looking it up in simPRO is huge time saver!
Pros
Saving of Staff time, less paperwork, easier to find info on clients quickly. Also the log of every event from who created a job, to notes from a phone call. Makes it easy to look at timeline.
Cons
Not being able to share attatchments within software from office to field level without going outside of software. Not being able to modify inventory on completed invoice.
Trainers were great, but they were not familiar with my industry.
Alternatives Considered
FieldEdgeReasons for Switching to Simpro
simPRO had dealers within my industry that I could relate to. The other alternative was more geared to the electrical and HVAC fields. Also simPRO was willing to come to my office and do a training.Response from Simpro Software
Hi Jarey, thank you for taking the time to review simPRO! We're glad to hear that simPRO is helping you save time in your daily operations. If you need any additional help with attachments, invoicing, or other simPRO features, please refer to the simPRO helpdesk: https://helpdesk.simprogroup.com.
Simpro FAQs
Below are some frequently asked questions for Simpro.Q. What type of pricing plans does Simpro offer?
Simpro offers the following pricing plans:
- Starting from: US$22.00/month
- Pricing model: Subscription
- Free Trial: Not Available
AUD pricing, exc GST. Does not include implementation & training.
Q. Who are the typical users of Simpro?
Simpro has the following typical customers:
11–50, 51–200, 201–500
Q. What languages does Simpro support?
Simpro supports the following languages:
Dutch, English
Q. Does Simpro support mobile devices?
Simpro supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Simpro integrate with?
Simpro integrates with the following applications:
Google Calendar, MYOB Business, Microsoft Outlook, NetSuite, Podium, QuickBooks Online Advanced, Quickbooks Online, Square Payments, Xero, Zapier
Q. What level of support does Simpro offer?
Simpro offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Simpro.
- Field Service Management Software
- Business Process Management Software
- ERP Systems
- Facility Management Software
- Maintenance Management Software
- Service Dispatch Software
- Workflow Management Software
- Business Management Software
- Field Activity Management Software
- HVAC Software
- Inventory Control Software
- Plumbing Software
- Electrical Contractor Software
- Contractor Software
- Work Order Software
- HVAC Estimating Software
