About simPRO
simPRO is a powerful job management software solution created by trade contractors, for trade contractors. If your business struggles with quoting multi-stage projects, managing inventory, communicating with technicians, or any other areas of your workflow, simPRO provides a streamlined platform to address your pressing challenges all while helping you increase productivity and profits.
More than 150,000 field service professionals in the commercial and residential spaces trust simPRO for workflow management. simPRO combines cloud-based software for the office with mobile apps for technicians for superior office to field connectivity.
simPRO is a top-rated choice in the field service industry due to easily-accessible customer support, online help guides, in-depth implementation and training, and consistent software updates that are tailored to customers’ needs. Additionally, simPRO connects with QuickBooks and Xero for streamlined accounting and job management.
Pricing starting from:
A$154.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to simPRO
Key benefits of simPRO
simPRO has many features to simplify your workflow:
- Increase billable hours with automated tasks for dispatching, scheduling, inventory management, and more
- Track your multi-stage projects from start to finish
- Connect office operations with work in the field with simPRO Mobile
- Gain vital visibility into business status and financials with detailed reports
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Australia, Canada, United Kingdom, Ireland, Netherlands , New Zealand, Singapore, United States and 3 others
Supported Languages
Dutch, English, French, Italian, Polish , Spanish and 1 others
Pricing starting from:
A$154.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to simPRO
Images
Features
Total features of simPRO: 229
Alternatives
Corecon
RazorSync
ServiceM8
Intuit Field Service Management
Reviews
Already have simPRO?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Retail
- Company size: 11-50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent software to run our business!
Reviewed on 6/9/2019
This is a great software that we will be using for a long time!
This is a great software that we will be using for a long time!
Pros
Customer support is always available when we need them and extremely easy to work with. SimPro software has extensive features to grow with our business. It is an all-in-one solution for us and eliminated the need for complex integrations.
Cons
Setup took some time and implementing required a lot of tweaks to the setup. But, with the amount of features we are utilizing it was to be expected. It also really helped to have a Simpro implementation specialist onsite during the process. Much better than trying to do it remotely like we have with previous software.
Alternatives Considered
Salesforce Sales CloudReasons for Choosing simPRO
Did not track inventory and software was slowSwitched From
FieldEdgeReasons for Switching to simPRO
Cost and pre-configured featuresResponse from simPRO Software
Hello Dan! Thank you for your feedback! It's great to hear that both our Customer Support and our software features have been helpful for your business. If you ever need additional guidance in simPRO, be sure to visit the simPRO Help Guide: https://helpguide.simprogroup.com
- Industry: Construction
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great solution!
Reviewed on 10/10/2019
Our experience has been great. We have been using it for about 6 months tho we have had it over a...
Our experience has been great. We have been using it for about 6 months tho we have had it over a year. Still learning different things we need to do to get it set up. I wish it was easier to get going out of the gate.
Pros
Bid creation. It is great to be able to pull a part from our catalog and then have a time associated to it and not need to calculate it.
Cons
There are some ease of use issue complaints I have gotten from our team. But once you get a hang of it, it is great. Just a bit of a learning curve from what they are used to.
Response from simPRO Software
Hi Andrew, thanks for your feedback! We're glad to hear that you've had a positive experience with simPRO. If you ever run into any issues or need help with any simPRO features, visit the simPRO Helpdesk (https://helpdesk.simprogroup.com/) to contact Customer Support or to access our Help Guide resources.
Best, Team simPRO
- Industry: Mechanical or Industrial Engineering
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Think Twice
Reviewed on 16/11/2019
Support is lacking made several attempts while in Denver to meet with our customer support member...
Support is lacking made several attempts while in Denver to meet with our customer support member and on three separate occasions they failed to meet with me that was all I need to realize simPRO does not care about longevity of their clients.
They don't listen to our needs or concerns but inform us we need more training
Pros
Dispatching, Purchase order, Estimating and billing portion of the software top notch flow great to together awesome
Cons
Job costing, tax reporting time tracking and reporting don't function well In fact to tools you would need to manage your business don't work
Response from simPRO Software
Hi John,
Thank you for your feedback. We're happy to hear that simPRO has helped you with dispatching, estimating, and billing. Our dedicated Customer Success & Support team at simPRO is available 24/6 via online chats and phone. We value our customers and are here to solve any issues you have within simPRO. Additionally, our Customer Success team was specifically developed to help our customers over the long run with consultation beyond the standard technical support. We also welcome customers to visit our Denver office. However, we are under no obligation to meet with customers outside of a work setting. Please reach out to Customer Success at [email protected] if you would like to discuss this further.
- Industry: Consumer Services
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Customer Service
Reviewed on 21/7/2020
From the beginning everyone I have worked with has been incredible. If they don't have an answer...
From the beginning everyone I have worked with has been incredible. If they don't have an answer for you right at the moment they will always go back to the drawing board and figure a solution out for you. They are customer focused and truly do whatever they can to make your company run smoothly.
Pros
Their customer service is awesome. There are so many different ways to get in touch with someone and they're quick to respond.
Cons
There are some aspects of it that make a little difficult for pool companies to operate from, but just makes you think outside of the box and change your business structure.
Alternatives Considered
FieldEdgeReasons for Choosing simPRO
ServiceCEO is shutting down and does not integrate with QuickBooks.Reasons for Switching to simPRO
Less expensive, more customization availableResponse from simPRO Software
Hi Elizabeth, thank you for taking the time to review simPRO! We're happy to hear that you've had such a positive experience with our Customer Support team.
Best,
Team simPRO
- Industry: Facilities Services
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great to have everything in one place
Reviewed on 4/3/2022
I only do the invoicing and purchase orders
I only do the invoicing and purchase orders
Pros
I do the invoicing and it works very well for me.
Cons
There are things I would like to be a bit easier.
Response from simPRO Software
Hi there Jeannette, thank you so much for your feedback. We are constantly looking for new ways to improve, and this is the kind of insight that is so helpful to us. We are looking forward to continue supporting your business growth and success. Wishing you all the best!
simPRO FAQs
Below are some frequently asked questions for simPRO.Q. What type of pricing plans does simPRO offer?
simPRO offers the following pricing plans:
- Starting from: A$154.00/month
- Pricing model: Subscription
- Free Trial: Not Available
AUD pricing, exc GST. Does not include implementation & training.
Q. Who are the typical users of simPRO?
simPRO has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does simPRO support?
simPRO supports the following languages:
Dutch, English, French, Italian, Polish, Spanish
Q. Does simPRO support mobile devices?
simPRO supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does simPRO integrate with?
simPRO integrates with the following applications:
Google Calendar, MYOB Business, Microsoft Outlook, NetSuite, QuickBooks Online Advanced, Quickbooks Online, Square Payments, Xero, Zapier
Q. What level of support does simPRO offer?
simPRO offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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