Lightspeed POS

Point of Sale, Online POS & ePOS System, Restaurant Software

About Lightspeed POS

From setup to your first sale and beyond the Lightspeed Kounta POS team is here to help get you up and running with the Point of Sale. Not that you'll need much help: its easy-to-navigate interface and intuitive functionality will have you setting up and selling products in no time. Customise your POS screen in any way you want so that Lightspeed Kounta POS adapts to the way you do business, rather than the other way around.

But don't stop there: add any number of free, built-in add-ons that extend Lightspeed Kounta POS's use beyond a full-featured POS. Track inventory and get low stock alerts, automate PO generation, create customer accounts, get detailed reporting and insights on what your customers, and when. It's a new level of business intelligence for the small shop. Third party add-ons take you even further, with loyalty apps, employee rostering, and online ordering.

Whether you have one store or ten or 100, you manage it all right from the secure back office, accessible through the web or a mobile. And the system is platform independent: it doesn't matter if you're running old POS terminals, Mac or Windows, tablets, or smartphones. Designed with hospitality in mind, Lightspeed Kounta POS has many features—like item variants and modifiers for inventory, easy discounting, or product components—work just as well with retail.

Pricing starting from:

US$80.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Lightspeed POS

Key benefits of Lightspeed POS

- Bank Level Security

Banks invest in physical infrastructure, 128 bit encryption, and the personnel required to keep it all running and secure, because your money is important to them. We take the same precautions with your data, because our customers are important to us.

- Works On and Offline

Lightspeed Kounta POS has native ability to work offline mitigates the risks of computing in the cloud. Don't worry about your connection: if it goes, down, Lightspeed Kounta POS saves everything and syncs it when the outage is over

- Lightspeed Kounta POS plays well with others

The Lightspeed Kounta platform is built on Open APIs that we share with partners who want to develop their own apps to work with ours. Things like accounting, online ordering, marketing, loyalty/rewards programs are all valuable to a retail business, and Lightspeed Kounta POS connects with the best of them.

- Really…Real Time!

Stay connected with your business no matter where you are. Login to your Dashboard and get up to the minute stats and data on how each location is doing.

- Centralised Point of Sale

Manage all your sites from one interface containing one master database, and then roll out tweaks on more individual bases.

- No more patches
Since we run the server, and manage the software, we take care of all the software updates and hardware upgrades. You just use the software. That means you get instant access to new features, as soon as they’re ready

- Invisible IT that just works

With Kounta, you'll spend far less time and money each month on managing your IT. You'll probably spend no time. We're running everything behind the scenes, so downtime just isn't a concern.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, United Kingdom, New Zealand, United States

Supported Languages

English

Pricing starting from:

US$80.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Lightspeed POS

Images

Lightspeed POS Software - Built for restaurants, bars, cafes, bakeries, breweries and everything in-between!
Lightspeed POS Software - Point of Sale
Lightspeed POS Software - Centralised product management
Lightspeed POS Software - Actionable data
Lightspeed POS Software - Efficiency boosting integrations
Lightspeed POS Software - Control your margins with recipe management
Lightspeed POS Software - Purchase ordering and stock control
Lightspeed POS Software - Easy for staff to use and fast when taking payments
View 10 more
Lightspeed POS video
Lightspeed POS video
Lightspeed POS Software - Built for restaurants, bars, cafes, bakeries, breweries and everything in-between!
Lightspeed POS Software - Point of Sale
Lightspeed POS Software - Centralised product management
Lightspeed POS Software - Actionable data
Lightspeed POS Software - Efficiency boosting integrations
Lightspeed POS Software - Control your margins with recipe management
Lightspeed POS Software - Purchase ordering and stock control
Lightspeed POS Software - Easy for staff to use and fast when taking payments

Features

Total features of Lightspeed POS: 66

  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Barcode/Ticket Scanning
  • Barrel Management
  • Billing & Invoicing
  • Cash Management
  • Cost Management
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customisable Categories
  • Customisable Reports
  • Customisable Templates
  • Data Synchronisation
  • Delivery Management
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Kitchen/Menu Management
  • Labor Cost Calculator
  • Layaway Management
  • Loyalty Program
  • Marketing Automation
  • Mobile Access
  • Mobile Device Management
  • Multi-Location
  • Offline Access
  • Online Ordering
  • Order Management
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Production Management
  • Production Tracking
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Recipe Management
  • Recipe/Formula Costing
  • Remote Access/Control
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Sales History
  • Sales Management
  • Sales Reports
  • Self Ordering
  • Separate Checks
  • Split Checks
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Touch Screen
  • Wait List Management
  • eCommerce Management

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TouchBistro

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TouchBistro’s iPad POS system is designed for and by restaurant service staff to meet the specific needs of the...

Hike

4.0
#2 Alternative to Lightspeed POS
Hike cloud / iPad POS is a complete POS system with inventory, loyalty program, eCommerce, appointments, employee...

Lightspeed Retail

4.2
#3 Alternative to Lightspeed POS
Lightspeed Retail is a complete point of sale (POS) & inventory management tool that simplifies time-consuming tasks...

Reviews

Overall rating

4.4 /5
(123)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.4/5
Customer Support
4.4/5

Already have Lightspeed POS?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 123
Jason
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great POS system for small retailers

Reviewed on 24/5/2021

I'd recommend Lightspeed to anyone. I've used the cloud-based platform in a baby boutique and a...

I'd recommend Lightspeed to anyone. I've used the cloud-based platform in a baby boutique and a home/gift shop. It's served us well in both settings. All our employees have been able to use the system without difficulty and the analytics have given us an advantage in managing operations.

Pros

Back-end setup is pretty simple and user interface for point of sale is easy and forgiving. Our '72 year old non-computer literate' retail associate was able to master it in no time. Customer support is also top notch.

Cons

There are a few small issues - refunds are a multi-step process, and setting up the ecom website didn't feel as intuitive as it could be. (I did talk with customer service about this. They agree the process could be streamlined and are in the process of rolling out a new setup process shortly.)

Emma
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great system

Reviewed on 28/9/2018

Pros

Great easy system to use. Easy to change payment methods and products and downloading and updating on excel also possible. Just starting to sync with Xero so that’s good too. Customer support really has improved massively since we started using it 2 years ago. I would recommend as a good all rounder.

Cons

Reporting in close detail has been a tricky one but with Kounta insights it seems to be improving although I think it’s still work in progress.

Emily
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Too Much Work

Reviewed on 3/6/2021

Liked the idea of the loyalty program but it was too fiddly to set up and maintain, so that ended...

Liked the idea of the loyalty program but it was too fiddly to set up and maintain, so that ended up being a massive waste of resources.

Pros

Lots of different bells and whistles and the developers are willing to work with you to customize a solution.

Cons

Too much work to stand up and too much work to keep running. The system crashed all the time and has to be constantly updated, revitalized, refreshed, and worked on in the back end.

Gazebo
Overall rating
  • Industry: Restaurants
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Absolutely fantastic product, team, and set up.

Reviewed on 14/2/2017

While originally using a completely outdated and problematic POS system, we were put in touch with...

While originally using a completely outdated and problematic POS system, we were put in touch with the team at Kounta. They were explained as being the most genuine team in the business, but always on hand to help and with a system which really spoke for itself.

Not only was the recommendation totally correct, I am now the one spreading the word of just how simple the transition was, and how happy we are with the product.

Not only is it a really easy system to set up and organise, especially with the helpful team over at Tech Panty - a shout out to Andy who is such a 'yes-man' and always on the problem solving case - , we were completely changed over on such a tight time limit with absolutely no stress from our end.

We've been up and running for a few weeks now, and staff members who were completely dedicated to the old systems are now totally sold on the new system Kounta has provided. It is an easy system to set up, use on a day to day basis and fills all of the reporting tick boxes you can have.

The fact that these teams have worked in hospitality really shows through the product; it's set up like it has been trialed for a number of years with all issues that could have arisen already ironed out.

10/10.

Pros

The ease of use, and the simplicity of the screens.

Cons

Nothing.

Leanne
Overall rating
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Kounta for Cafe Use

Reviewed on 12/3/2017

We have found Kounta to be excellent for our cafe. Staff need no maths skills to operate it easily....

We have found Kounta to be excellent for our cafe. Staff need no maths skills to operate it easily. the addition of photos makes product selection fast and accurate.

The only thing to watch is disgruntled staff that have been removed from rosters........they can sabotage the system by changing or deleting things. My advice, once they have been given notice immediately remove their access to Kounta and give them other duties until their time has been completed.

Pros

Overcomes the issue of staff not being able to read or do any math.
Provides multiple copies of invoices so that service can easily be tracked.
Allows lots of options to modify products which gives each client an individual experience.

Cons

Takes ages to set up if you have hundreds of products and options......but it is worth doing.

Showing 5 reviews of 123 Read all reviews

Lightspeed POS FAQs

Below are some frequently asked questions for Lightspeed POS.

Lightspeed POS offers the following pricing plans:

  • Starting from: US$80.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Including setup assistance and training by our team of hospitality experts, as well as 24/7 maintenance and support. Starting from $60 per month billed monthly, which means any business can afford and scale up with Lightspeed Kounta POS.

Lightspeed POS has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Lightspeed POS supports the following languages:

English

Lightspeed POS supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Lightspeed POS integrates with the following applications:

ActiveCampaign, Albert, DoorDash, MYOB Business, Marsello, Mobi2Go, OrderUp, PayPal, QuickBooks Online Advanced, Quickbooks Online, Ritual, Saasu, Tanda, TimeForge, Windcave, Xero

Lightspeed POS offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Lightspeed POS.