Lightspeed POS

Point of Sale, Online POS & ePOS System, Restaurant Software

About Lightspeed POS

From setup to your first sale and beyond the Lightspeed Kounta POS team is here to help get you up and running with the Point of Sale. Not that you'll need much help: its easy-to-navigate interface and intuitive functionality will have you setting up and selling products in no time. Customise your POS screen in any way you want so that Lightspeed Kounta POS adapts to the way you do business, rather than the other way around.

But don't stop there: add any number of free, built-in add-ons that extend Lightspeed Kounta POS's use beyond a full-featured POS. Track inventory and get low stock alerts, automate PO generation, create customer accounts, get detailed reporting and insights on what your customers, and when. It's a new level of business intelligence for the small shop. Third party add-ons take you even further, with loyalty apps, employee rostering, and online ordering.

Whether you have one store or ten or 100, you manage it all right from the secure back office, accessible through the web or a mobile. And the system is platform independent: it doesn't matter if you're running old POS terminals, Mac or Windows, tablets, or smartphones. Designed with hospitality in mind, Lightspeed Kounta POS has many features—like item variants and modifiers for inventory, easy discounting, or product components—work just as well with retail.

Pricing starting from:

US$60.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Lightspeed POS

Key benefits of Lightspeed POS

- Bank Level Security

Banks invest in physical infrastructure, 128 bit encryption, and the personnel required to keep it all running and secure, because your money is important to them. We take the same precautions with your data, because our customers are important to us.

- Works On and Offline

Lightspeed Kounta POS has native ability to work offline mitigates the risks of computing in the cloud. Don't worry about your connection: if it goes, down, Lightspeed Kounta POS saves everything and syncs it when the outage is over

- Lightspeed Kounta POS plays well with others

The Lightspeed Kounta platform is built on Open APIs that we share with partners who want to develop their own apps to work with ours. Things like accounting, online ordering, marketing, loyalty/rewards programs are all valuable to a retail business, and Lightspeed Kounta POS connects with the best of them.

- Really…Real Time!

Stay connected with your business no matter where you are. Login to your Dashboard and get up to the minute stats and data on how each location is doing.

- Centralised Point of Sale

Manage all your sites from one interface containing one master database, and then roll out tweaks on more individual bases.

- No more patches
Since we run the server, and manage the software, we take care of all the software updates and hardware upgrades. You just use the software. That means you get instant access to new features, as soon as they’re ready

- Invisible IT that just works

With Kounta, you'll spend far less time and money each month on managing your IT. You'll probably spend no time. We're running everything behind the scenes, so downtime just isn't a concern.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, United Kingdom, New Zealand, United States

Supported Languages

English

Pricing starting from:

US$60.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Lightspeed POS

Images

Lightspeed POS Software - Built for restaurants, bars, cafes, bakeries, breweries and everything in-between!
Lightspeed POS Software - Point of Sale
Lightspeed POS Software - Centralised product management
Lightspeed POS Software - Actionable data
Lightspeed POS Software - Efficiency boosting integrations
Lightspeed POS Software - Control your margins with recipe management
Lightspeed POS Software - Purchase ordering and stock control
Lightspeed POS Software - Easy for staff to use and fast when taking payments
View 10 more
Lightspeed POS video
Lightspeed POS video
Lightspeed POS Software - Built for restaurants, bars, cafes, bakeries, breweries and everything in-between!
Lightspeed POS Software - Point of Sale
Lightspeed POS Software - Centralised product management
Lightspeed POS Software - Actionable data
Lightspeed POS Software - Efficiency boosting integrations
Lightspeed POS Software - Control your margins with recipe management
Lightspeed POS Software - Purchase ordering and stock control
Lightspeed POS Software - Easy for staff to use and fast when taking payments

Features

Total features of Lightspeed POS: 66

  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Barcode / Ticket Scanning
  • Barrel Management
  • Billing & Invoicing
  • Cash Management
  • Cost Management
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customisable Categories
  • Customisable Reports
  • Customisable Templates
  • Data Synchronisation
  • Delivery Management
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Kitchen / Menu Management
  • Labor Cost Calculator
  • Layaway Management
  • Loyalty Program
  • Marketing Automation
  • Mobile Access
  • Mobile Device Management
  • Multi-Location
  • Offline Access
  • Online Ordering
  • Order Management
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Production Management
  • Production Tracking
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Recipe Management
  • Recipe/Formula Costing
  • Remote Access/Control
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Sales History
  • Sales Management
  • Sales Reports
  • Self Ordering
  • Separate Checks
  • Split Checks
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Touch Screen
  • Wait List Management
  • eCommerce Management

Alternatives

Hike

3.9
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Toast POS

4.1
#2 Alternative to Lightspeed POS
Toast POS solution is a cloud-based restaurant management platform for restaurant owners to reduce staff & operational...

TouchBistro

4.0
#3 Alternative to Lightspeed POS
TouchBistro’s iPad POS system is designed for and by restaurant service staff to meet the specific needs of the...

GoFrugal

4.4
#4 Alternative to Lightspeed POS
GOFRUGAL offers retail, restaurant, distribution and Enterprise businesses a range of ERP and Point of Sale (POS)...

Reviews

Overall rating

4.4 /5
(122)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.4/5
Customer Support
4.5/5

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Showing 5 reviews of 122
Richard
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Product

Reviewed on 13/1/2018

Pros

Being a Hospitality professional for 20 years I have dealt with numerous POS systems. Kounta is relatively straight forward and has the functionality and flexibility to run your business with ease.

The support offered by Kounta day and night has been at an exceptional standard. The understanding and support during setup, implementation and to now has been a suprise in this all to modern world. This holistic approach will keep Kounta ahead of the pack for quite some time.

Cons

Some of the language with respect to Hospitality is not not necessarily how we refer to how things are done in my experience however it is only a minor issue.

Peter
Overall rating
  • Industry: Restaurants
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic POS

Reviewed on 7/5/2021

Pros

Lightspeed is very reliable, easy to program good functionality. In 3 years our POS has not crashed or stalled. Customer support is remarkable. The team is knowledgeable and professional. My questions are answered the same day.

Cons

Most of the reporting is very good. I would like more one page style reports, for example all servers that worked yesterday lists total sales, category sales, average check. I can get this information but each server is listed separately so analysis is time consuming.

Alternatives Considered

TouchBistro

Reasons for Choosing Lightspeed POS

Lightspeed would be simpler and had great customer support.

Reasons for Switching to Lightspeed POS

During the demo I felt Lightspeed had more features that would be beneficial to our restaurant.
Donna
Overall rating
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Supported POS System

Reviewed on 6/9/2022

Very easy to use, easy to get help specific to your problem

Very easy to use, easy to get help specific to your problem

Pros

How easy it is to get support, how knowledgeable the support staff is with the software & shortcuts to use it. Also, it tracks inventory across multiple platforms so you don't sell inventory you don't have.

Cons

It's fairly expensive in comparison to what we were using in the past (quick books POS - doesn't track inventory across multiple platforms but cheaper)

Alternatives Considered

Hike

Reasons for Choosing Lightspeed POS

doesn't track inventory across multiple platforms

Reasons for Switching to Lightspeed POS

More options
Sean
Overall rating
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Not The Same Company They Used To Be

Reviewed on 6/9/2022

The first two years we used Lightspeed was awesome. Year three the software was failing weekly. ...

The first two years we used Lightspeed was awesome. Year three the software was failing weekly.
We went two weeks without the inventory purchase order system, because Lightspeed told us it was a probelm on our end. The deny they had problems. We went a long time without being able to process payments because a clitch in their system. I personally beleive they were growing too fast. It was clear that they accepted that they would loose customers through out the process.

Pros

When we started with Lightspeed it was awesome. There was a time I couldn't say enough about how much we liked Lightspeed.

Cons

As they grew and added features and modules the program always had serious deabilitating gliches.
Their customers support went from A+ to F in three years.

Ronald
Overall rating
  • Industry: Maritime
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Lightspeed POS very helpful

Reviewed on 30/6/2022

I am very happy with this product

I am very happy with this product

Pros

Being able to search a part, and track the sales of a part, is very helpful

Cons

Custom pricebooks need to be in correct format to load

Showing 5 reviews of 122 Read all reviews

Lightspeed POS FAQs

Below are some frequently asked questions for Lightspeed POS.

Lightspeed POS offers the following pricing plans:

  • Starting from: US$60.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Including setup assistance and training by our team of hospitality experts, as well as 24/7 maintenance and support. Starting from $60 per month billed monthly, which means any business can afford and scale up with Lightspeed Kounta POS.

Lightspeed POS has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Lightspeed POS supports the following languages:

English

Lightspeed POS supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Lightspeed POS integrates with the following applications:

ActiveCampaign, Albert, DoorDash, MYOB Business, Marsello, Mobi2Go, OrderUp, PayPal, QuickBooks Online Advanced, Quickbooks Online, Ritual, Saasu, Tanda, TimeForge, Windcave, Xero

Lightspeed POS offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Lightspeed POS.