About Zenefits

The Zenefits platform integrates all processes, apps, and tools needed, including payroll, HR, benefits, compliance, and time. Payroll management features allow users to stay up to date on earnings, deductions, and taxes easily, plus track and manage time off requests. Users can also review and approve vacation requests, sick leave, personal leave conveniently online. Pre-configured overtime calculations, time card fraud safeguards, and mobile clock-in/clock-out help employees accurately report their hours.

HR features enable users to manage hiring, onboarding and employee records all from the same platform. Users can send offer letters, run background checks and let new hires onboard themselves before their first day. Business intelligence reports allow users to visualize key HR data, and gain valuable insight into business performance. The HR library gives users quick and central access to everything from state law summaries, to productivity tools, to the latest news on health care reform.

Zenefits enables users to manage benefits administration, and supports medical/dental/vision, as well as life and disability, commuter, FSA and HSA benefits. To simplify compliance management, Zenefits supports online ACA compliance, small business compliance, plus a compliance assistant. Zenefits' compliance assistant helps users manage compliance changes efficiently with intelligent deadline tracking, built-in resources, and more. Zenefits' time management technology allows administrators and managers to track and manage time off requests simply and accurately. Native mobile apps for iOS and Android give users the flexibility to submit hours and request time off on the go.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Zenefits

Key benefits of Zenefits

  • Automatic Onboarding - Get real-time visibility into employee benefits on both a company and employee level, and give employees the power to review options, enroll, and manage benefits 100% online.

  • Automatic Upkeep - We automatically add new hires to payroll and add their selected benefits, calculate their deductions, and prorate their first paycheck–so users don't have to lift a finger.

  • Automatic Deductions - Whether an employee moves, gets promoted, or takes a vacation, payroll gets instantly updated.

  • Automatic Tax Filing - We handle taxes–from processing W2s to filing federal and states taxes–at no additional cost!

  • Zenefits Mobile App - Users can pull up insurance information, review pay stubs, submit a vacation request, clock-in/clock-out, and more, on the go from iOS and Android mobile devices.
  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    N/A

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Zenefits

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    Features

    Total features of Zenefits: 96

    • 360 Degree Feedback
    • 401(k) Tracking
    • API
    • Access Controls/Permissions
    • Accounting Integration
    • Activity Dashboard
    • Alerts/Notifications
    • Applicant Tracking
    • Approval Process Control
    • Attendance Management
    • Attendance Tracking
    • Benefits Management
    • Biometric Recognition
    • COBRA Administration
    • Check Printing
    • Clock In / Out
    • Compensation Management
    • Compliance Management
    • Configurable Workflow
    • Contractor Management
    • Customisable Reports
    • Customisable Templates
    • Customizable Fields
    • Customization
    • Data Synchronisation
    • Deadline Management
    • Deduction Management
    • Direct Deposit
    • Disability Insurance Administration
    • Document Management
    • E-Verify/I-9 Forms
    • Electronic Forms
    • Electronic Signature
    • Email Reminders
    • Employee Benefits Administration
    • Employee Database
    • Employee Handbook
    • Employee Management
    • Employee Onboarding
    • Employee Profiles
    • Employee Scheduling
    • Employee Self Service
    • FMLA Administration
    • Goal Setting / Tracking
    • HIPAA Compliant
    • HR Management
    • HSA/FSA Administration
    • Health Insurance Administration
    • Job Description Management
    • Life Insurance Administration
    • Mobile Access
    • Monitoring
    • Multi-State
    • On-going Performance Tracking
    • Onboarding
    • Online Benefits Enrollment
    • Online Punch Card
    • Online Time Clock
    • Organisational Charting
    • Orientation Workflow Management
    • Overtime Calculation
    • Payroll Management
    • Payroll Reporting
    • Peer Appraisals
    • Performance Management
    • Performance Review Management
    • Policy Management
    • Project Time Tracking
    • Provider Management
    • QuickBooks Integration
    • Real Time Analytics
    • Real Time Reporting
    • Real-time Updates
    • Recruitment Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Retirement Plan Management
    • Review Cycle Tracking
    • Role-Based Permissions
    • Salaried Employee Tracking
    • Self Service Portal
    • Sick Leave Tracking
    • Skills Assessment
    • Task Management
    • Tax Compliance
    • Third Party Integrations
    • Time & Attendance
    • Time Off Management
    • Time Off Requests
    • Timesheet Management
    • Vacation/Leave Tracking
    • Variable Workforce
    • W-2 Preparation
    • Wage Garnishment
    • Workflow Management

    Alternatives

    Gusto

    4.7
    #1 Alternative to Zenefits
    Gusto is the all-in-one HR platform for growing businesses. No matter the size or stage of your company, Gusto puts the...

    BambooHR

    4.6
    #2 Alternative to Zenefits
    BambooHR offers a solution for managers and employees, with employee profiles, time-off requests & approvals, recruitmen...

    ADP Workforce Now

    4.4
    #3 Alternative to Zenefits
    ADP Workforce Now is a cloud-based human capital management, talent management, and benefits software built for...

    RUN Powered by ADP

    4.5
    #4 Alternative to Zenefits
    RUN Powered by ADP® is a proven small business payroll solution built with ADP’s experience and knowledge gained from...

    Reviews

    Overall rating

    4.2 /5
    (792)
    Value for Money
    4.2/5
    Features
    4.2/5
    Ease of Use
    4.4/5
    Customer Support
    3.8/5

    Already have Zenefits?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 792
    Shawn B.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 11-50 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    HR & Benefits Administration for the Small Business

    Reviewed on 5/5/2022

    Pros

    Amazing User Friendly Interface.
    Benefits Administration is very easy.
    Time Off Management is great.
    Low Cost for setup, which is always great for a Small Business.

    Cons

    Phone Call response time has been a little less than exciting, but they do get back to you.

    Alternatives Considered

    Paychex Flex

    Reasons for Switching to Zenefits

    User Interface was very intuitive.
    Robert D.
    Overall rating
    • Industry: Staffing & Recruiting
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Excellent HR Platform for Small to Medium Sized Businesses

    Reviewed on 30/9/2021

    When we were considering HR software back in 2015, we set up demos and reviewed many different...

    When we were considering HR software back in 2015, we set up demos and reviewed many different options, but based upon the needs of our company Zenefits was the best choice. It was a seamless and easy transition once we made the switch. We were able to set up and customize Zenefits so we could accomplish what we need to with the platform. Using the Zenefits platform for our hiring and onboarding has allowed us to streamline our hiring process which was especially helpful during the peak of Covid when having to hire employees while working remotely. The ability to customize in Zenefits was a huge plus for us as a staffing company because of the differing needs of our clients. Zenefits makes it easy if we need to update or change any of the documents that are used for onboarding our new hires. The benefits management available through Zenefits has also been a great tool for a business like ours. It is a very simple process to review available plans and options for the upcoming year and to collect important information from our employees during open enrollment. Our company has changed from where we were in 2015 and using Zenefits has allowed us to easily adapt.

    If you are a small or medium sized business that struggles with HR issues like hiring and onboarding, benefits and record management, or compliance, I would recommend looking into how Zenefits can benefit you and your company.

    Pros

    Seamless and easy transition once we made the switch. Easy set up and great options for customization. Zenefits is a great tool for businesses not having a full HR but needing HR support when dealing with Benefits, Employment Paperwork, and Compliance.

    Cons

    We have not had any major issues or challenges using this software

    Andrea C.
    Overall rating
    • Industry: Writing & Editing
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Very easy to set up and great app for employees

    Reviewed on 13/6/2022

    Great if you have mostly salaried exempt employees and you rarely need customer service help.

    Great if you have mostly salaried exempt employees and you rarely need customer service help.

    Pros

    Overall very easy to use and set up would use again

    Cons

    It takes too long to reach a live person via chat. This used to be a great feature that allowed me to quickly fix issues. Now it takes 2-3 business days to get a response via email.

    Alternatives Considered

    Gusto, ADP Workforce Now and Namely

    Reasons for Choosing Zenefits

    The integration with harvest to track hours wasn’t the best.

    Switched From

    QuickBooks Time

    Reasons for Switching to Zenefits

    I had used Zenefits before and knew the set up was easy.
    Verified Reviewer
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 201-500 Employees
    • Used Monthly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Zenefits is the worst mistake of my career - DONT MAKE THE SAME MISTAKE

    Reviewed on 20/5/2022

    Pros

    They do payroll - although poorly. Didn't even pay taxes right.

    Cons

    Zenefits didn't file any of the state taxes despite saying they would - leaving a massive mess for us to clean up

    We therefore decided to terminate, and Zenefits has all our employee records and refuses to turn them over and shut off all access, making it impossible for many of our employees who didn't get these records prior to termination to turn them over.

    Implementation was also incredibly painful and had none of the support they promised they'd provide.

    Rebecca W.
    Overall rating
    • Industry: Education Management
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    User-friendly, intuitive platform

    Reviewed on 29/9/2021

    Pros

    We tried a big-name service which was a nightmare. Our end users like how easy and intuitive it is to deal with onboarding, open enrollment, time-off requests, and payroll. As an admin, I've also found it easy to use, customize, and introduce to our team.

    Cons

    Customer service used to be very slow, but they have greatly improved their response time.

    Showing 5 reviews of 792 Read all reviews

    Zenefits FAQs

    Below are some frequently asked questions for Zenefits.

    Zenefits offers the following pricing plans:

    • Starting from:
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    ESSENTIALS All the essentials for onboarding employees & managing HR. $8 per month, per employee GROWTH Expanded HR for growing companies. $14 per month, per employee ZEN Super-powered HR with extra tools. $21 per month, per employee Annual Contract (Save up to 20%) Add-On Apps available: Payroll Advisory Services Benefits Admin Using Own Broker

    Zenefits has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Zenefits supports the following languages:

    English

    Zenefits supports the following devices:

    Android (Mobile), iPhone (Mobile)

    Zenefits integrates with the following applications:

    Appraisd, Asana, Betterworks, Blueboard, Bonusly, Box, Breezy, Carta, Carta by Archon Systems, Deputy, Emburse Abacus, Expensify, Google Calendar, Google Docs, Google Drive, Google Hangouts, Google Workspace, Greenhouse, Greenhouse PM, Guideline, Hive, Hotel Engine, Human Interest, JazzHR, Lattice, Lattice Engines, Lessonly, Lever, Microsoft 365, NexTravel, Officevibe, Paycor Talent Development, QuickBooks, QuickBooks Online Advanced, Salesforce B2B Commerce, Salesforce Sales Cloud, SixFifty, Slack, Truework, Uber for Business, Workato, Xero, Zapier, Zugata, Zywave Learning

    Zenefits offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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