About Zenefits

The Zenefits platform integrates all processes, apps, and tools needed, including payroll, HR, benefits, compliance, and time. Payroll management features allow users to stay up to date on earnings, deductions, and taxes easily, plus track and manage time off requests. Users can also review and approve vacation requests, sick leave, personal leave conveniently online. Pre-configured overtime calculations, time card fraud safeguards, and mobile clock-in/clock-out help employees accurately report their hours.

HR features enable users to manage hiring, onboarding and employee records all from the same platform. Users can send offer letters, run background checks and let new hires onboard themselves before their first day. Business intelligence reports allow users to visualize key HR data, and gain valuable insight into business performance. The HR library gives users quick and central access to everything from state law summaries, to productivity tools, to the latest news on health care reform.

Zenefits enables users to manage benefits administration, and supports medical/dental/vision, as well as life and disability, commuter, FSA and HSA benefits. To simplify compliance management, Zenefits supports online ACA compliance, small business compliance, plus a compliance assistant. Zenefits' compliance assistant helps users manage compliance changes efficiently with intelligent deadline tracking, built-in resources, and more. Zenefits' time management technology allows administrators and managers to track and manage time off requests simply and accurately. Native mobile apps for iOS and Android give users the flexibility to submit hours and request time off on the go.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Zenefits

  • Automatic Onboarding - Get real-time visibility into employee benefits on both a company and employee level, and give employees the power to review options, enroll, and manage benefits 100% online.

  • Automatic Upkeep - We automatically add new hires to payroll and add their selected benefits, calculate their deductions, and prorate their first paycheck–so users don't have to lift a finger.

  • Automatic Deductions - Whether an employee moves, gets promoted, or takes a vacation, payroll gets instantly updated.

  • Automatic Tax Filing - We handle taxes–from processing W2s to filing federal and states taxes–at no additional cost!

  • Zenefits Mobile App - Users can pull up insurance information, review pay stubs, submit a vacation request, clock-in/clock-out, and more, on the go from iOS and Android mobile devices.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    N/A

    • Free Version
    • Free Trial
    • Subscription

    Images

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    Features

    Total features of Zenefits: 96

    • 360 Degree Feedback
    • 401(k) Tracking
    • API
    • Access Controls/Permissions
    • Accounting Integration
    • Activity Dashboard
    • Alerts/Notifications
    • Applicant Tracking
    • Approval Process Control
    • Attendance Management
    • Attendance Tracking
    • Benefits Management
    • Biometric Recognition
    • COBRA Administration
    • Check Printing
    • Clock In / Out
    • Compensation Management
    • Compliance Management
    • Configurable Workflow
    • Contractor Management
    • Customisable Reports
    • Customisable Templates
    • Customizable Fields
    • Customization
    • Data Synchronisation
    • Deadline Management
    • Deduction Management
    • Direct Deposit
    • Disability Insurance Administration
    • Document Management
    • E-Verify/I-9 Forms
    • Electronic Forms
    • Electronic Signature
    • Email Reminders
    • Employee Benefits Administration
    • Employee Database
    • Employee Handbook
    • Employee Management
    • Employee Onboarding
    • Employee Profiles
    • Employee Scheduling
    • Employee Self Service
    • FMLA Administration
    • Goal Setting / Tracking
    • HIPAA Compliant
    • HR Management
    • HSA/FSA Administration
    • Health Insurance Administration
    • Job Description Management
    • Life Insurance Administration
    • Mobile Access
    • Monitoring
    • Multi-State
    • On-going Performance Tracking
    • Onboarding
    • Online Benefits Enrollment
    • Online Punch Card
    • Online Time Clock
    • Organisational Charting
    • Orientation Workflow Management
    • Overtime Calculation
    • Payroll Management
    • Payroll Reporting
    • Peer Appraisals
    • Performance Management
    • Performance Review Management
    • Policy Management
    • Project Time Tracking
    • Provider Management
    • QuickBooks Integration
    • Real Time Analytics
    • Real Time Reporting
    • Real-time Updates
    • Recruitment Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Retirement Plan Management
    • Review Cycle Tracking
    • Role-Based Permissions
    • Salaried Employee Tracking
    • Self Service Portal
    • Sick Leave Tracking
    • Skills Assessment
    • Task Management
    • Tax Compliance
    • Third Party Integrations
    • Time & Attendance
    • Time Off Management
    • Time Off Requests
    • Timesheet Management
    • Vacation/Leave Tracking
    • Variable Workforce
    • W-2 Preparation
    • Wage Garnishment
    • Workflow Management

    Alternatives

    Gusto

    4.7
    #1 Alternative to Zenefits
    Gusto smoothly integrates HR, payroll, health benefits, employee onboarding, workers' compensation insurance and...

    BambooHR

    4.5
    #2 Alternative to Zenefits
    BambooHR offers a solution for managers and employees, with employee profiles, time-off requests & approvals, recruitmen...

    ADP Workforce Now

    4.4
    #3 Alternative to Zenefits
    ADP Workforce Now is a cloud-based human capital management, talent management, and benefits software built for...

    RUN Powered by ADP

    4.5
    #4 Alternative to Zenefits
    RUN Powered by ADP® is a proven small business payroll solution built with ADP’s experience and knowledge gained from...

    Reviews

    Overall rating

    4.2 /5
    (784)
    Value for Money
    4.2/5
    Features
    4.2/5
    Ease of Use
    4.4/5
    Customer Support
    3.8/5

    Already have Zenefits?

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    Showing 5 reviews of 784
    Shae J. Shae J.
    Overall rating
    • Industry: Computer Software
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Seamless low-cost solution for small to mid-sized companies that kills busy work

    Reviewed on 16/8/2019

    -Paperless onboarding/offboarding to support a remote workforce -Integrations with existing ATS,...

    -Paperless onboarding/offboarding to support a remote workforce -Integrations with existing ATS, removing the needs for duplicate data entry -Digital document storage, allowing us to digitize all employee files. No more paper! -Time off tracking: Automatic rating to managers for review and approval of all time off requests while keeping the HR team aware of team schedules. Transparent reporting to have conversations with employees regarding the time off trends (% of unplanned versus planned time off). Time off solution also supports Prop 206 mandated sick leave. -Health insurance platform that allows for the execution of open enrollment, qualifying life events and new hire enrollments for all lines of coverage (med, dent, vision, life and disability). HSA app built in to allow employees to review available balances and submit out of pocket expenses. -ACA compliance: Built into existing subscription model that allows for ACA reporting, submission to IRS and 1094/1095 creation without the need for an accountant or an expensive solution. -Business intelligence: Real-time standard and customized reporting. I use this solution heavily as a federal contractor to execute our annual affirmative action reporting.

    Pros

    With a solution like Zenefits, I have managed to reduce the HR budget year-over-year while going 100% paperless. The integration with our applicant tracking system allows me to push data seamlessly from my mobile device directly to Zenefits to extend an offer, wherever, whenever. I am no longer chained to the constraints of my desk, which is critical for an HR team of one. Easily the most comprehensive solution in the market (at this price point) that addresses onboarding/offboarding, automated and customized email triggers to employees, time and attendance, insurance, aca compliance, reporting (standard and custom) and a multitude of integrations. Since becoming a client over 2 years ago, I have gone to market year-over-year, and haven't found a solution that is comparable. Zenefits kills the busy work and allows me to dedicate time to our employees and driving meaningful initiatives, restructuring the experience with HR to being a partnership versus an administrative burden.

    Cons

    I would love it if the custom email triggers were built out with greater functionality. Right now I highly utilize this tool but I see the opportunity for additional growth. The site should have a support number listed in the event of an outage. Right now you can only access support if you are logged into the dashboard.

    Alternatives Considered

    Namely and Gusto

    Reasons for Switching to Zenefits

    Best product year-over-year when I go to market. Best in terms of price point and capabilities.
    Rebecca W. Rebecca W.
    Overall rating
    • Industry: Education Management
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    User-friendly, intuitive platform

    Reviewed on 29/9/2021

    Pros

    We tried a big-name service which was a nightmare. Our end users like how easy and intuitive it is to deal with onboarding, open enrollment, time-off requests, and payroll. As an admin, I've also found it easy to use, customize, and introduce to our team.

    Cons

    Customer service used to be very slow, but they have greatly improved their response time.

    Jenn B. Jenn B.
    Overall rating
    • Industry: Nonprofit Organisation Management
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Helped streamline our nonprofit operations

    Reviewed on 18/10/2021

    Great -- on the whole it has created so many efficiencies for me in payroll and HR management and...

    Great -- on the whole it has created so many efficiencies for me in payroll and HR management and we have easily saved money when I think of all the time saved.

    Pros

    I save so much time on payroll and have fewer errors compared to when we manually calculated it and used a 3rd party accounting firm to handle our payroll. Year end tax documents -- especially for contractors receiving 1099s -- are also much less of a headache now. I've also saved a ton of time on HR operations - in particular new staff onboarding and documentation. It's much simpler for both me and the new staff.

    Cons

    Customer service can be a little slow to respond, and setting up PTO for part-time employees was a little trickier and more time-consuming than I expected.

    Alternatives Considered

    ADP Workforce Now, BambooHR and Gusto

    Reasons for Switching to Zenefits

    They offered a nonprofit discount and I like their sales team
    Doug L. Doug L.
    Overall rating
    • Industry: Computer Software
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Awesome Software - Absolutely Awful Support

    Reviewed on 17/10/2017

    Gusto is by far the best payroll, and even if you go with Zenefits I suggest you use them for...

    Gusto is by far the best payroll, and even if you go with Zenefits I suggest you use them for payroll. Do not let Zenefits convince you to switch over. Pretty much only their sales people are responsive/friendly and as soon as you pay, they disappear. If you are big enough to go with Workday, go with them (IIRC they require 12 employees). BambooHR has a decent option, but watch for the hidden fees. They're not really upfront on all the costs, and their stuff is complicated enough they require you to go through training to use it. I am REALLY hopeful that new management at Zenefits will finally clean things up, or Gusto will enter the full market of Zenefits and put them out of business. Gusto support is awesome, just don't leave Gusto in the middle of the year. They have a policy that you can't come back in the same year.

    Pros

    For a small business there is not anyone cheaper than Zenefits and they have much greater integration and overall HR flow management than pretty much anyone I could find. When everything works, Zenefits is a beautiful thing.

    Cons

    Zenefits support is absolutely horrible. If there was ANY competitor that was anywhere close to having what they have at anywhere near their cost, I would have left by now. Support makes me downright angry on a regular basis. They don't read your questions and try to answer a different question, they take two or more days to respond (and there is no phone support), they tell you they'll call you back and do not, they give you wrong information over and over again. Almost no one who works there has any clue what they are doing, and their software messes up sometimes. The combination of the two has been a nightmare. I am constantly wondering if I'm actually saving time by using them, or if all the time I save is eating up with my many hours of arguing with support.

    Robert D. Robert D.
    Overall rating
    • Industry: Staffing & Recruiting
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Excellent HR Platform for Small to Medium Sized Businesses

    Reviewed on 30/9/2021

    When we were considering HR software back in 2015, we set up demos and reviewed many different...

    When we were considering HR software back in 2015, we set up demos and reviewed many different options, but based upon the needs of our company Zenefits was the best choice. It was a seamless and easy transition once we made the switch. We were able to set up and customize Zenefits so we could accomplish what we need to with the platform. Using the Zenefits platform for our hiring and onboarding has allowed us to streamline our hiring process which was especially helpful during the peak of Covid when having to hire employees while working remotely. The ability to customize in Zenefits was a huge plus for us as a staffing company because of the differing needs of our clients. Zenefits makes it easy if we need to update or change any of the documents that are used for onboarding our new hires. The benefits management available through Zenefits has also been a great tool for a business like ours. It is a very simple process to review available plans and options for the upcoming year and to collect important information from our employees during open enrollment. Our company has changed from where we were in 2015 and using Zenefits has allowed us to easily adapt.

    If you are a small or medium sized business that struggles with HR issues like hiring and onboarding, benefits and record management, or compliance, I would recommend looking into how Zenefits can benefit you and your company.

    Pros

    Seamless and easy transition once we made the switch. Easy set up and great options for customization. Zenefits is a great tool for businesses not having a full HR but needing HR support when dealing with Benefits, Employment Paperwork, and Compliance.

    Cons

    We have not had any major issues or challenges using this software

    Showing 5 reviews of 784 Read all reviews

    Zenefits FAQs

    Below are some frequently asked questions for Zenefits.

    Zenefits offers the following pricing plans:

    • Starting from:
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    ESSENTIALS All the essentials for onboarding employees & managing HR. $8 per month, per employee GROWTH Expanded HR for growing companies. $14 per month, per employee ZEN Super-powered HR with extra tools. $21 per month, per employee Annual Contract (Save up to 20%) Add-On Apps available: Payroll Advisory Services Benefits Admin Using Own Broker

    Zenefits has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Zenefits supports the following languages:

    English

    Zenefits supports the following devices:

    Android (Mobile), iPhone (Mobile)

    Zenefits integrates with the following applications:

    Appraisd, Asana, Betterworks, Blueboard, Bonusly, Box, Breezy, Carta, Carta by Archon Systems, Deputy, Emburse Abacus, Expensify, Google Calendar, Google Docs, Google Drive, Google Hangouts, Google Workspace, Greenhouse, Greenhouse PM, Guideline, Hive, Hotel Engine, Human Interest, JazzHR, Lattice, Lattice Engines, Lessonly, Lever, Microsoft 365, NexTravel, Officevibe, Paycor Talent Development, QuickBooks, QuickBooks Online Advanced, Salesforce B2B Commerce, Salesforce Sales Cloud, SixFifty, Slack, Truework, Uber for Business, Workato, Xero, Zapier, Zugata, Zywave Learning

    Zenefits offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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