About Gmail

Gmail is a free, advertising-supported email service offered as part of Google Workspace (formerly G Suite). With 15GB of email storage provided for free, users can access Gmail as secure webmail, as well as via POP3 or IMAP4.

Gmail automatically sorts emails into separate, customizable tabs (e.g. Primary, Social, Promotions, Updates) which users can add or remove as desired. Both inbound and outbound messages can be translated into other languages in Gmail, where users can also respond to invites, track packages, and leave reviews, without leaving the app.

Starring and custom color labels let users neatly organize email threads (conversations), while Google-powered search allows users to locate messages from any thread, quickly and easily.

With Gmail's Hangouts, users can instant message with others, as well as host video calls with up to 15 participants, straight from their inbox. The platform is accessible from any mobile device, via either native mobile apps for Android or iPhone/iPad, or via a native mobile web app.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Gmail

• Choose a professional looking custom email - e.g. [email protected] - for your company and team members to use.

• Host video meetings with up to 15 participants, straight from your Gmail inbox, with Hangouts.

• Access your email account on Android, iPhone, and Blackberry devices, via native mobile apps or the Gmail mobile web app.

• Automatically sort and label incoming emails with Gmail's color-coded inbox filters, similar to 'folders' in old email programs, but emails can have multiple labels applied.

• Recall or 'unsend' emails for a short period of time after you've clicked "send".

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, China, Germany, United Kingdom , India, Japan, United States

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch , English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

Gmail Software - Gmail inbox & Google Workspace apps
Gmail Software - Gmail integrations within third-party apps
Gmail Software - Get a custom company email
Gmail Software - Suggested actions, like Smart Reply, Smart Compose, grammar suggestions
Gmail Software - Machine learning models block spam, phishing, and malware
View 7 more
Gmail video
Gmail video
Gmail Software - Gmail inbox & Google Workspace apps
Gmail Software - Gmail integrations within third-party apps
Gmail Software - Get a custom company email
Gmail Software - Suggested actions, like Smart Reply, Smart Compose, grammar suggestions
Gmail Software - Machine learning models block spam, phishing, and malware

Features

Total features of Gmail: 17

  • API
  • Alerts/Notifications
  • Auto-Responders
  • Collaboration Tools
  • Contact Management
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Inbox Management
  • Mobile Optimised Emails
  • Prioritisation
  • Reporting/Analytics
  • Response Management
  • Search/Filter
  • Spam Blocker
  • Subscriber Management
  • Third Party Integrations

Alternatives

Yahoo Mail

4.2
#1 Alternative to Gmail
Yahoo Mail is a web-based application for email management that includes various features for quick find, photo and...

Microsoft Outlook

4.5
#2 Alternative to Gmail
Microsoft Outlook is a personal information manager from Microsoft which helps users communicate, manage schedules &...

Microsoft 365

4.6
#3 Alternative to Gmail
Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint,...

Zoho Mail

4.4
#4 Alternative to Gmail
Zoho Mail, a business-oriented and privacy-guaranteed email service, is your single email solution. Zoho Mail also...

Reviews

Overall rating

4.8 /5
(10,053)
Value for Money
4.8/5
Features
4.7/5
Ease of Use
4.8/5
Customer Support
4.5/5

Already have Gmail?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 10,053
Jeanette
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Gmail Great For Personal And Business Use!

Reviewed on 4/9/2022

Gmail is user-friendly. I love that it offers a free personal account as well as an inexpensive...

Gmail is user-friendly. I love that it offers a free personal account as well as an inexpensive paid account for business. Gmail is the perfect solution for me to stay in touch with both personal and business contacts.

Pros

I love Gmail because the free personal email separates emails into Inbox, Social, and Promotions categories which allows me to focus on the more important email in my inbox first without getting distracted. The paid version of Gmail for my business allows me to offer a HIPAA compliant email to my clients with security features for client privacy. In both personal and business emails I can create Folders for greater organization and the search feature allows me to find information or contacts quickly.

Cons

For the personal Gmail account, sometimes email falls into my Promotions folder instead of my Inbox so I miss time sensitive email.

Daniel
Overall rating
  • Industry: Legal Services
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

One Feature Makes Gmail Essential as a Small/Startup Business

Reviewed on 8/9/2022

Overall, Gmail has accomplished everything I would expect an email program to do. The automated...

Overall, Gmail has accomplished everything I would expect an email program to do. The automated alerts about potentially-missed emails is what I think makes it the best option, and it's the reason I would recommend Gmail to other small/startup businesses to manage their email. It might not seem like a required feature at first, but as more and more emails come in, the prompt about having possibly failed to respond to one is essential.

Pros

Gmail is much like any other email program available. It allows free accounts, so the cost makes it a great option. If you want to spend a few bucks each month, you get email management that is tied to your own domain. This was great for me as I started my own law practice because it provided a professional email without having a website/hosting setup yet.

The one feature that would make me recommend Gmail over other programs is the automated notifications that inform me about emails I may need to respond to. Gmail is the first that I have seen to implement something like this, or at least to implement it in a way that didn't require me to set anything up. I read an email. I either don't respond or begin drafting a response that I don't send. Two days later, Gmail is asking me whether I intend to respond to that email. The best part is that this doesn't happen with the marketing/update emails that I've signed up to receive, like notification emails and such. Gmail seems to be able to distinguish, maybe based on the content/subject of the email-- I don't know? But it works great, and because it's been so helpful to avoid missing an email, I now prefer Gmail to other email providers.

Cons

I think the contact management can be improved. The only other problem I've had with Gmail has been with sorting incoming messages. I may have become too used to desktop applications that I would create "rules" in to instruct the program what to do with emails having a particular word in the subject or from a particular sender. I tried to organize my inbox a bit better in Gmail, and either I couldn't figure out how to make it do what I wanted, or it isn't possible. I'm not sure which it is. In any case, it was taking too much time, and it was easier to just "select all" and "mark as read."

Alternatives Considered

HostGator

Reasons for Switching to Gmail

I chose Gmail over HostGator's web-based email because it seemed more difficult to setup email accounts through HostGator. Although the cost is definitely better for professional emails using my domain name with HostGator, email is just too critical and I use it too often to not have it integrated with everything else. That integration, with the ease of setup, was why I chose Gmail over HostGator.
Desi
Overall rating
  • Industry: Market Research
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

My Gmail Experience

Reviewed on 3/9/2022

Gmail is a good software for companies with large and expansive employee positions. It holds a...

Gmail is a good software for companies with large and expansive employee positions. It holds a wider and more expansive business operation in dealing with sending, receiving, holding meetings, etc. I myself found Gmail a good email provider but, It just had issues that I did not want to deal with.

Pros

I liked the personalization settings. Themes, etc.

Cons

It was difficult to find information and navigating to find a specific function was difficult.

Dayna
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Gmail does more than you think!

Reviewed on 14/9/2022

My overall experience with Gmail is very enjoyable. I really do not have tons of complaints,...

My overall experience with Gmail is very enjoyable. I really do not have tons of complaints, especially since it's free lol.

Pros

What I like most about Gmail is the popularity, price, and ease of use. Everyone who has an email address almost always has a Gmail account. Gmail's user demand and features are extremely helpful with online communication efforts

Cons

The only thing I do not like about Gmail is the small storage space and the size limit on outgoing messages. This is a headache if you need to send large files regularly.

Alternatives Considered

Yahoo Mail

Reasons for Choosing Gmail

I made the switch from AOL to Gmail because AOL was dated. Once dial-up became a thing of the past, Corporate America changed with it. No one was using AOL for business any longer. Therefore, I needed to find a sufficient replacement. Over the years, Gmail has created many new features and applications that make it easy to stick with Gmail.

Switched From

AOL Mail

Reasons for Switching to Gmail

I chose Gmail over Yahoo Mail because Gmail offers more features.
Alex
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Not Your Dad's Email Inbox

Reviewed on 6/9/2022

Overall, the experience with Gmail over Smartermail (through Outlook or web browser) has been...

Overall, the experience with Gmail over Smartermail (through Outlook or web browser) has been amazing. The ability to manage users and get them set up on their phones for ease of access has been great. The additional tools from Google like Calendar, Hangout, Chat, etc have made the team communicate more effectively without having to use additional software or databases.

Pros

Compatibility with any smartphone and ease of setup, Ability to authorize other users within your workgroup to manage your inbox while absent, Ability to set up rules for within work group and separate rules for contacts outside of work group, Ease of importing contacts and messages from other cloud email systems (IMAP/POP3) makes switching to Gmail a breeze, Calendar is awesome as well

Cons

Tasks in Outlook continue to be superior to Gmail or any Gmail add-on that we have tried, Although finding an answer on Google is frequently a click away IF you do have a question or a problem Google makes it almost impossible to contact a real human being to solve it.

Showing 5 reviews of 10,053 Read all reviews

Gmail FAQs

Below are some frequently asked questions for Gmail.

Gmail offers the following pricing plans:

  • Pricing model: Free Version
  • Free Trial: Not Available

Gmail is a free email service. Gmail is also rolled into Google Workspace.

Gmail has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Gmail supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Gmail supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Gmail integrates with the following applications:

Airtable, Asana, Basecamp, Chatfuel, Chatwork, ClickFunnels, Clio, ConvertKit, Dropbox Business, Evernote Teams, Google Chat, Google Drive, Google Forms, Google Meet, HubSpot CRM, IFTTT, Jira, Mailchimp, MeisterTask, Meta for Business, Microsoft OneNote, Microsoft To Do, OmniFocus, OneDrive, Pipedrive, Remember The Milk, RescueTime, Ryver, Slack, Streak, Stripe, SugarCRM, SurveyMonkey, Todoist, Trello, Twitter, Typeform, Zapier, Zendesk Suite, Zenkit

Gmail offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for Gmail.