Cin7 Core

4.3 (710)
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Inventory management software for SMBs

About Cin7 Core

Cin7 Core makes warehouse and inventory management, manufacturing, sales integration, reporting, and automation accessible to all businesses. Leverage the power of a multi-module warehouse and inventory management software to optimize all the moving parts of your business, from the time materials come in through the sale and even returns. As part of this solution, leverage the Core WMS app with mobile barcode scanning, guided walking paths, dedicated warehouse zones, and more for receiving, picking, packing, and shipping, all from the palm of your hand


Key benefits of Cin7 Core

  • Powerful order management:
    Cin7 Core acts as a central order management system and lets users achieve complete visibility of sales across all channels (retail, wholesale and ecommerce) and track customer orders from quote to fulfilment (pick, pack, shipment) and invoicing.

  • Inventory management:
    With inventory being the main asset it is important to know what is in stock, on order, allocated to a customer or running low. In Cin7 Core users can conveniently set automatic stock reorder points, perform stock adjustments and stay on top of all stock movements in their business.

  • Cin7 Core uses actual accounting costing methods FIFO and FEFO for true cost calculations when users buy, sell or manufacture. Variations of the costing methods cater for inventory with serial/batch numbers as well as expiry dates allowing users to store unique items and giving the ability to subsequently track the sale of inventory to specific end customers.

  • eCommerce Integrations:
    Cin7 Core supports all major ecommerce sale channels, shipment services and POS e.g. Square, Amazon, Fulfilment by Amazon, Shopify, WooCommerce, Shipstation, Vend, Floship and more.

    Our integrations with online stores and shipping platforms help users reach their customers and increase exposure and sales. Users can easily add new platforms to their sales strategy and use Core as a central point for managing all orders, payments and shipment information for multiple sales channels.

  • Manufacturing:
    Accurately tracking the costs of raw materials, labour and overheads through the production process will help users formulate the right pricing strategy for their products and ensure they are never operating at a loss. In Cin7 Core, this can be managed via the Bill of Materials functionality.
    Users can easily estimate the cost of manufacturing and availability of raw materials within the Production module. Check the maximum quantity users are able to manufacture along with the relevant costs and automatically order missing components. Auto-assemblies and kits are also available for the management of bundles.
    Our Disassembly module lets users break down items into smaller components and takes the pain out of unit conversions.

  • Images

    Cin7 Core Software - Dashboard
    Cin7 Core Software - Products
    Cin7 Core Software - Cin7 Core B2B
    Cin7 Core Software - Cin7 Core POS
    Cin7 Core Software - Scheduler
    Cin7 Core Software - Cin7 Core Integrations
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    Cin7 Core video
    Cin7 Core Software - Dashboard
    Cin7 Core Software - Products
    Cin7 Core Software - Cin7 Core B2B
    Cin7 Core Software - Cin7 Core POS
    Cin7 Core Software - Scheduler
    Cin7 Core Software - Cin7 Core Integrations

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    Ease of Use

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    Reviews

    Overall rating

    4.3 /5
    (710)
    Value for Money
    4.3/5
    Features
    4.2/5
    Ease of Use
    4.2/5
    Customer Support
    4.4/5

    Already have Cin7 Core?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 710
    Christopher
    Christopher
    Overall rating
    • Industry: Retail
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Dear systems deliver what if promises

    Reviewed on 2/2/2022

    We've been using it live for one month and so far the transition has been relatively smooth.

    We've been using it live for one month and so far the transition has been relatively smooth.

    Pros

    Comprehensive ERP features that are built with the workflow and accounting in mind. Excellent interface with Xero. Very customizable, but in an easy to understand fashion.

    Cons

    For those switching from other platforms, it could use better historical data import functionality. In particular outstanding orders. We had about 200 open orders when we made the switch, and had to enter them manually as Dear's import features could not handle our workflow.

    Alternatives Considered

    Cin7 Omni and NetSuite

    Reasons for Choosing Cin7 Core

    Lightspeed retail has no ability to handle sales tax based on "ship to" address and has not integration with Avalara. In discussing with Lightspeed they seem unaware that this functionality is needed. Also, you can only integrate with one ecom site and inventory management was glitching with the inventory levels frequently wrong.

    Reasons for Switching to Cin7 Core

    Overall value for money, plus the focus on accounting was a strong selling point.
    Philip
    Overall rating
    • Industry: Wholesale
    • Company size: 2–10 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Cin7 Excellent Inventory Management

    Reviewed on 11/7/2023

    Very easy to setup and use and excellent support when needed

    Very easy to setup and use and excellent support when needed

    Pros

    Ease of use and almost instant access to support when required

    Cons

    No mobile app - it’s not easy to use the system in a browser on a phone

    Alternatives Considered

    MYOB Acumatica

    Reasons for Switching to Cin7 Core

    Value for money. But in hindsight, it’s also much easier to use, updates are reliable and it just works. Plus the support is first class. It’s what I’d expect from a cloud based system.
    Julian
    Overall rating
    • Industry: Sporting Goods
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Disappointment: Steer Clear of CIN7

    Reviewed on 17/6/2024

    Ever since CIN7 took over DEAR Systems, the shift in focus from quality service to maximizing...

    Ever since CIN7 took over DEAR Systems, the shift in focus from quality service to maximizing profits has been blatantly obvious. The deterioration in service is both rapid and frustrating.

    Pros

    Their customer support exists, which is something. They do respond to inquiries, albeit not always in the most helpful manner.

    If you’re looking for inventory management software and are okay with navigating a complex pricing structure, CIN7 might be worth considering. There are definitely options out there, but this is one of them.

    Cons

    Their pricing is chaotic, filled with charges for unnecessary features, and the account closure process is ridiculously cumbersome, demanding a 30-day notice. It's evident they’ve designed it this way to continue extracting money from their users.

    Customer support is practically non-existent. They show no willingness to assist. In all honesty, this company and its software are a waste of your resources. There are much better alternatives available. Stay away at all costs.

    Jeffrey
    Overall rating
    • Industry: Motion Pictures & Film
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Buggy software with lots of issues and poor customer support

    Reviewed on 2/10/2024

    We have used DEAR / Cin7 for 7 years now. Up until recently any bugs or issues that popped up would...

    We have used DEAR / Cin7 for 7 years now. Up until recently any bugs or issues that popped up would get resolved in a somewhat timely manner however now that has changed. They are focusing on rolling out new product features that are great for marketing while sacrificing having a system that actually just works.
    Do not onboard your company onto this software, you will regret it, as it seems the company who acquired DEAR has no intention of fixing the buggy nature of DEAR and just wants to try and focus on selling more subscriptions.

    Pros

    Cin7 is constantly improving the software.

    Cons

    They sacrifice reliability, stability and fixing bugs for improvements that they can market as a new features.

    Cassie
    Overall rating
    • Industry: Retail
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    A Powerful Tool for Managing My eCommerce Apparel Business

    Reviewed on 12/4/2023

    Pros

    Orderhive does what I need it to do, and more. Selling print-on-demand apparel on multiple platforms requires software that can bundle raw materials with final products and push out inventory updates in real time to multiple marketplaces and sales channels. Orderhive does this, plus it is a central location for order management, shipping, and reporting.

    Cons

    The process for switching over my inventory system from my previous provider has been long, but it is a one-time task and I know it is necessary no matter which software solution I transition to. Thankfully, Atulya, my onboarding specialist, has made the process as painless as possible by being extremely accessible and responsive whenever I have a question and has walked me through every step of the process on zoom calls.

    Showing 5 reviews of 710 Read all reviews

    Cin7 Core FAQs

    Below are some frequently asked questions for Cin7 Core.

    Cin7 Core offers the following pricing plans:

    • Starting from: US$349.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Cin7 Core has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Cin7 Core supports the following languages:

    Chinese, English, Traditional Chinese

    Cin7 Core supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Cin7 Core integrates with the following applications:

    Avalara, BigCommerce, Capsule, Crossfire, Easy Insight, EzzyBills, Handshake, HubSpot CRM, Inventory Planner, Lokad, LoyaltyLion, Magento Marketplace, PayPal, PencilPay, Pepperi, Pinch, Prospect CRM, QuickBooks Online, ShipStation, Shippit, Shiptheory, Shopify, Square Point of Sale, Starshipit, StockTrim, Stripe, WooCommerce, Xero, Zapier, authorize.net

    Cin7 Core offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

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