Cin7 Core

4.3 (704)
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Inventory management software for SMBs

About Cin7 Core

Cin7 Core makes warehouse and inventory management, manufacturing, sales integration, reporting, and automation accessible to all businesses. Leverage the power of a multi-module warehouse and inventory management software to optimize all the moving parts of your business, from the time materials come in through the sale and even returns. As part of this solution, leverage the Core WMS app with mobile barcode scanning, guided walking paths, dedicated warehouse zones, and more for receiving, picking, packing, and shipping, all from the palm of your hand


Key benefits of Cin7 Core

  • Powerful order management:
    Cin7 Core acts as a central order management system and lets users achieve complete visibility of sales across all channels (retail, wholesale and ecommerce) and track customer orders from quote to fulfilment (pick, pack, shipment) and invoicing.

  • Inventory management:
    With inventory being the main asset it is important to know what is in stock, on order, allocated to a customer or running low. In Cin7 Core users can conveniently set automatic stock reorder points, perform stock adjustments and stay on top of all stock movements in their business.

  • Cin7 Core uses actual accounting costing methods FIFO and FEFO for true cost calculations when users buy, sell or manufacture. Variations of the costing methods cater for inventory with serial/batch numbers as well as expiry dates allowing users to store unique items and giving the ability to subsequently track the sale of inventory to specific end customers.

  • eCommerce Integrations:
    Cin7 Core supports all major ecommerce sale channels, shipment services and POS e.g. Square, Amazon, Fulfilment by Amazon, Shopify, WooCommerce, Shipstation, Vend, Floship and more.

    Our integrations with online stores and shipping platforms help users reach their customers and increase exposure and sales. Users can easily add new platforms to their sales strategy and use Core as a central point for managing all orders, payments and shipment information for multiple sales channels.

  • Manufacturing:
    Accurately tracking the costs of raw materials, labour and overheads through the production process will help users formulate the right pricing strategy for their products and ensure they are never operating at a loss. In Cin7 Core, this can be managed via the Bill of Materials functionality.
    Users can easily estimate the cost of manufacturing and availability of raw materials within the Production module. Check the maximum quantity users are able to manufacture along with the relevant costs and automatically order missing components. Auto-assemblies and kits are also available for the management of bundles.
    Our Disassembly module lets users break down items into smaller components and takes the pain out of unit conversions.

  • Images

    Cin7 Core Software - Dashboard
    Cin7 Core Software - Products
    Cin7 Core Software - Cin7 Core B2B
    Cin7 Core Software - Cin7 Core POS
    Cin7 Core Software - Scheduler
    Cin7 Core Software - Cin7 Core Integrations
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    Cin7 Core video
    Cin7 Core Software - Dashboard
    Cin7 Core Software - Products
    Cin7 Core Software - Cin7 Core B2B
    Cin7 Core Software - Cin7 Core POS
    Cin7 Core Software - Scheduler
    Cin7 Core Software - Cin7 Core Integrations

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    Reviews

    Overall rating

    4.3 /5
    (704)
    Value for Money
    4.3/5
    Features
    4.2/5
    Ease of Use
    4.2/5
    Customer Support
    4.4/5

    Already have Cin7 Core?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 704
    Nick
    Nick
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The best cloud-based Inventory Management option for SMEs

    Reviewed on 3/10/2019

    As a consultant implementing DEAR Inventory for a wide range of SMEs, we have solved an innumerable...

    As a consultant implementing DEAR Inventory for a wide range of SMEs, we have solved an innumerable amount of problems along the way. From Batch tracking, to serial number tracking, integrations with online stores, accounting, shipping, reporting and forecasting, etc, it is all there.

    The team at DEAR are generally very quick to respond and offer assistance, and the users are given the power to request and vote on new features to be implemented. The subscription pricing is also at a point where it represents huge value for money.

    Pros

    As a cloud integration consultant working with SMEs in Adelaide and interstate to solve inventory management issues by implementing the right software, DEAR has proven again and again to be the leading choice for these businesses and is now our recommended choice as an implementation specialist.

    DEAR has the functionality to provide a central solution to any SME looking to sell online or instore across a number of channels, and manage all the inventory in one place.The integration with Xero is top notch and the most robust I've seen of almost any app that connects to Xero.

    The integrations to eCommerce channels are consistent in their setup and options and allow a great deal of flexibility. Complementing these integrations are shipping service integrations that allow for a full suite of inter-connected apps with DEAR as the hub.

    Cons

    If I had a gripe, it would be around some minor inconsistencies within the UI across various parts of the software, as well as some minor inconsistencies with various reports that are available.

    Steven
    Overall rating
    • Industry: Construction
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great All-In One Software!

    Reviewed on 7/9/2021

    Orderhive has been great. It has allowed us to accurately sync our inventory across 4+ channels and...

    Orderhive has been great. It has allowed us to accurately sync our inventory across 4+ channels and even automate fulfillment from outside sales channels to our Amazon FBA inventory. We have grown sales just by connecting more sales channels and accurately showing our inventory. They had the integrations we needed, and setup was easy.

    Pros

    This software had the most integrations, and more importantly, the integrations we NEEDED. We landed on Orderhive as they filled all of our channel needs as well as providing some cool custom Automation features that my team and I can write ourselves. Whenever there is ANY sort of technical issue / bug, we submit the issue directly to the support team and it is resolved within 24-hours almost all of the time. It usually only takes longer due to us needing to provide more information to the technical team so they can fix our problem.

    Cons

    Not many items on this list, so I'm reaching here. Shipping is not as fluid / smooth as our previous software that did ONLY shipping, but our volume is low enough that it has not impacted our day to day operations. Writing Automation can speed things up and we have no problem shipping / fulfilling 50+ orders a day. We do wish there was a way to bulk MAP products together so we can quickly clean up our duplicate / multiple products that are the same but with different SKU's, but that is a task that should be done slowly anyways to eliminate the chance for mistakes.

    Alternatives Considered

    Sellercloud, Web.com, NetSuite and ShipStation

    Reasons for Choosing Cin7 Core

    Shipping Easy had promised inventory management, and it WAS working, but all of a sudden stopped. We were not informed that Shipping Easy moved away from inventory management, and we needed a more robust inventory management software. That was our main goal, inventory management. Everything else that Orderhive does has just been a complete value-add to this choice. We are SO glad we have made the switch.

    Switched From

    ShippingEasy

    Reasons for Switching to Cin7 Core

    Orderhive did EVERYTHING for us. They offered the integrations we needed, and that was the final deciding factor.
    Ignatius
    Overall rating
    • Industry: Retail
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 1.0 /10

    Customer care, purchasing and Point of Sale is useless

    Reviewed on 23/11/2023

    Frustrating to deal with your help desk people who tell you to log a feature request when they are...

    Frustrating to deal with your help desk people who tell you to log a feature request when they are done talking to you and can't solve your problem

    Pros

    Easy to understand and figure out when starting off.

    Cons

    Your point of sale system you offer with this software is less than useless its remedial in functionality and offering. Struggle to program in store promotions on it you can't create area specific promotions for outlets in an area. Your way of setting up a cash float is useless and not user friendly. Your journals between Xero and Cin7 do not push correctly. Till overs and shorts are a nightmare to investigate. Gift cards are cumbersome to use and implement. We were using We where using Lightspeed as a point of sale before and you c=guys can learn some lessons from them your system will be something from the stone age compared to Lightspped.

    Ben
    Overall rating
    • Industry: Food & Beverages
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    What a relief

    Reviewed on 29/3/2021

    DEAR Systems is everything I wanted Unleashed and MRP Easy to be. Its flexible to use, has ongoing...

    DEAR Systems is everything I wanted Unleashed and MRP Easy to be. Its flexible to use, has ongoing gold standard support at no extra cost, has a great looking interface and has very customisable membership extras.

    I clearly cant talk more highly about DEAR and its because I had such a lousy time with the others.

    Pros

    Best support I have ever had with any business software. The live chat is full of highly experienced operators who respond very quickly to get you back on track.
    Very fast and easy to understand onboarding. Much less help needed than others.
    The video tutorials are excellent.
    The interface is modern looking.
    The process from CO to MO is visual and easy to follow.
    The Automation option is worth every dollar.

    Cons

    Not enough Business intelligence information.
    Not enough visual information in reporting like graphs and tables. There is a taste of it in the dashboard but thats the extent of it.
    B2B Portal needs the option to pick what products certain groups of stores get to see vs others.

    George
    Overall rating
    • Industry: Retail
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Not perfect, but lightyears ahead of anything else on the market.

    Reviewed on 21/1/2020

    Orderhive has helped us reduce latency in order fulfilment, allowed us to setup automations which...

    Orderhive has helped us reduce latency in order fulfilment, allowed us to setup automations which add users automatically to mailing lists in other platforms, and therefore ask for feedback, provide offers etc. It allows us to create invoices automatically, to manage our inventory across multiple platforms, to keep track of customers, to print shipping labels and all paperwork needed on customised forms that we built (The paperwork that can be generated is pretty standard, but all can be customised by you, if it's fairly minor or even i some cases major changes needed. You don't have to pay them for this.) We work much better now and I hope as we integrate more and grow, Orderhive will grow alongside us. Customer service is definately the high point. If I can be polite and say they are very patient, helpful and we are NOT an easy business/customer to fit software to. if they can manage you - you will be fine. Orderhive is not perfect, but it is more perfect than anything else on the market. It's also not the cheapest - but you get what you pay for - a million features, more can be built if you need them - I wouldn't hesitate to recommend Orderhive to anyone, and regularly do. Awesome.

    Pros

    Orderhive allows us to integrate almost everything with almost everything. Probably the best feature of Orderhive is the least tangible or measureable: the staff. The customer service I have received has been outstanding thus far. The team are knowledgeable and transparent and will always at least try to help you get to where you need to be. [SENSITIVE CONTENT HIDDEN] is smart and incisive and always goes above and beyond to get you there. I'm not sure when he sleeps, but is always around when you need him. The rest of the team are supportive and available. The automations are our other most liked feature. The ability to set rules based actions, create auto invoices, send emails when something happens, move orders around automatically is great. I genuinely could not find another piece of similar software that will do as much as orderhive does, for the price point that it does it at. It is not perfect by any means, but even in their flaws, they excel: there is, built in, a feedback feature which when opened, will allow you to search for issues highlighted by other users and from there you can see if it is development, planned, executed etc. If something needs doing they listen to users almost constantly and will implement it. It feels like they are building and evolving the platform on almost a daily basis and based on customer feedback, which is awesome.

    Cons

    The one downfall of Orderhive is its biggest plus - It's massive. There is no way you will learn it all in a week or even a month. It is so packed with features that it's impossible to know how many ways it will fix workflows or what it can help you with, simply because it is so flexible; this takes time to learn. The demo version is not long enough (2 weeks) and you'll need to pay for the team to set you up ($99). This is a bit catch 22, when you do the demo with demo data, it looks like a fairly standard bit of kit - nice but nothing super special. It's only when you actually get your data in there and start using it that you begin to understand how and why it will help. You need to pay for this though, and i as a demo user, did not want to pay to be set up in a piece of software that by definition I hadn't decided i was using yet. Doing the demo with the team definitely helped and I recommend it to everyone. It's impossible to get an idea of it on your own. The help database is good, lots of videos, but way more depth is needed in articles to understand how features work the way they do. For example, what rules the automations follow. What order they get activated in. If one is triggered and another 2nd later automations instructions conflict with it, what happens. The automations side is new and I feel like they're still building it out though, so probably more articles will come later. The features though are great, and we genuinely couldnt run our business without them.

    Alternatives Considered

    Zapier, Craftybase, Multiorders, Zoho Inventory and Google Sheets

    Reasons for Switching to Cin7 Core

    It's more intuitive. It has almost all the features of all the others put together. Everything it doesn't do is in progress and the team are super responsive to adding features and helping you make the software work for you. Customer service is better, the price point is appropriate and it is just better. It is supremely powerful and it would recommend anyone use it and/or switch.
    Showing 5 reviews of 704 Read all reviews

    Cin7 Core FAQs

    Below are some frequently asked questions for Cin7 Core.

    Cin7 Core offers the following pricing plans:

    • Starting from: US$349.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Cin7 Core has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Cin7 Core supports the following languages:

    Chinese, English, Traditional Chinese

    Cin7 Core supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Cin7 Core integrates with the following applications:

    Avalara, BigCommerce, CROSSFIRE, Capsule, Crossfire, Easy Insight, EzzyBills, Handshake, Handshake, HubSpot CRM, Inventory Planner, Lokad, LoyaltyLion, Magento Marketplace, PayPal, PencilPay, Pepperi, Pinch, Prospect CRM, QuickBooks Online, Salpo CRM, ShipStation, Shippit, Shiptheory, Shopify, Square Point of Sale, Starshipit, StockTrim, Stripe, Vend, WooCommerce, Xero, Zapier, authorize.net

    Cin7 Core offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

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